2019 Jeep Grand Cherokee Power Train

Rattling noise when accelerating after a gear change. Dealership replaced transmission and it’s still there. Found a video online of the exact same issue and it turned out to be the PTU (power transfer unit) that needs to be replaced.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was making an abnormal clinking sound while accelerating at 60 MPH. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed with a failure of the transfer case. The vehicle was not repaired. The contact stated that the parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 80,686.

Transmission is failing due to recall. Car won’t go into park or reverse. Problem has been confirmed by dealer. Lights appeared saying unable to go into gear need to park to shift to gears. Which isn’t an option. Car unsafe as it won’t go into park causing potential rollaway and no longer reverse. Unable to shut car off due to not being able to go into park. Recall no answers for, and transmissions aren’t available.

My vehicle currently has only 23,493 miles on it. During the last 6 years it has intermittently refused to shift out of the lowest gear when I started to drive off. I then have to come to a complete stop, shift out of gear and back into gear in order to drive off. This has probably happened about 10 or 12 times in the last 6 years. I cannot make this situation repeat. It happens only on its own. It is very scary when I am on a highway with other vehicles coming up behind me and I cannot accelerate and I have to quickly find somewhere to pull over and stop. Please help me and my family. I have an appointment in June with a Jeep dealer (earliest available for a transmission problem) to have it looked at. I have never seen any error codes displayed and therefore have no clue what the cause is.

Check engine light illuminated, engine sputtered and slowed down at highway speeds causing risk of accident. Head gasket blown at only 67000 miles. This has been a chronic issue with the engine in this vehicle in previous models and was supposed to be resolved.

On three occasions over the last three years my vehicle has randomly lost power and I have had to pull over and turn the vehicle off, place in Park and restart the engine. The latest incident happened on I95 in heavy traffic, and I was lucky to no be involved in an accident. This time the engine did not restart immediately but only after a 15-minute wait. I received no check engine light and no computer indications of the failure. I know this is an issue with Jeep as my wife and sister have had the same issues in other jeep models. on all occasions the dealerships said they have no idea of what the issue could be and really offered no help.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving approximately 30 mph the vehicle would shift hard and fail to accelerate over 40 mph. The vehicle was taken to the local dealer, who informed the contact that the transmission needed to be disassembled. The vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 28,000.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated while reversing, the vehicle lost motive power and stalled before independently shifting to park(P). There was no warning light illuminated. The vehicle was towed to the dealer where the battery was reset and the vehicle operated normally; however, the failure reoccurred. The vehicle was taken to another dealer however, the mechanic was unable to determine the cause of the failure. The contact stated that vehicle had also started independently before. The manufacturer was contacted and informed of the failure. The contact was then informed that the vehicle was out of warranty. The failure mileage was 46,000.

VEHICLE STALLING AND JUMPING WHEN SWITCHING GEARS

I WAS STOPPED IN TRAFFIC WITH THE VEHICLE IN DRIVE. WHEN THE LIGHT CHANGED TO GREEN I PRESSED THE ACCELERATOR AND THE DRIVE (D) INDICATOR LIGHT BEGAN BLINKING. AT THE SAME TIME, THE ENGINE WOULD REV BUT WOULD NOT GO FORWARD. THE VEHICLE BEHIND ME NEARLY RAN IN INTO THE BACK OF US. I HAD TO SWITCH FROM DRIVE TO PARK, BACK TO DRIVE TO MOVE FORWARD.

VEHICLE HAS SHUT OFF WHILE DRIVING 3 SEPARATE TIMES. THE LAST TIME WAS DOING 65 DOWN A TEXAS HIGHWAY. SUDDENLY LOST ALL POWER TO THE ENGINE. ON PRESSING THE THE MOTOR REVVED UP BUT THERE WAS NO TRANSMISSION ENGAGEMENT EVEN THOUGH THE VEHICLE WAS STILL IN DRIVE. WAS FORCED TO PULL OVER TO SHIFT INTO PARK TO RESTART THE VEHICLE. ALL THREE TIMES THE VEHICLE WAS IN MOTION AND THE AUTOMATIC VEHICLE SHUTOFF FEATURE WAS DISABLED. I HAD IT IN TO THE DEALER AFTER THE FIRST TWO TIMES, THEY WEREN'T ABLE TO REPRODUCE IT SO THEY GAVE IT BACK HAVING DRIVEN IT 100 MILES AND TAKEN A QUARTER TANK OF GAS DOING SO. I HAVEN'T DRIVEN THE VEHICLE MUCH DUE TO THE PANDEMIC BUT YESTERDAY THE THIRD OCCURENCE HAPPENED IN A CONSTRUCTION ZONE AND WE WERE ALMOST REAR ENDED AT 65 MPH DUE TO THIS FAILURE.

SERVICE SHIFTER WILL RANDOMLY COME ON RIGHT AFTER VEHICLE IS STARTED OR STARTS BEEPING WHEN DRIVING BUT THEN CLEARS ITSELF AND I CHECK ON DASH FOR STORED MESSAGES IT DISAPPEARS. ONLY ONCE HAS VEHICLE NOT COME OUT OF PARK AFTER BEING STARTED AND ALL SHIFTER LIGHTS WERE ON WHEN IT WOULDN'T COME OUT OF PARK SHUT VEHICLE OFF AND TURNED BACK ON AND WAS FINE BUT SERVICE SHIFT STILL COMES ON RANDOMLY. THE PHOTO I ATTACHED IS NOT FROM TODAY 9/8/20

THE JEEP MAKES A LOUD POPPING NOISE WHEN PLACING IT INTO ANY GEAR AND YOU CAN FEEL A PUSH FORWARD. I TOOK THE JEEP INTO THE DEALERSHIP TO CHECK OUT THE PROBLEM. FIRST THEY SAID THEY DID NOT HAVE IT HAPPEN TO THEM AND I NEEDED ME TO COME IN AND SHOW THEM. WHEN I GOT THERE AND SHOWED THEM AND THE MECHANIC FIRST THOUGHT IT COULD BE SOMETHING AND PUT IT UP TO LOOK AT IT AGAIN. HE MADE IT REPEAT THE POPPING AND LURCHING MOVEMENT MULTIPLE TIMES THEN CAME BACK AND SAID ALL JEEPS DO THIS AND IT IS NORMAL. BUT NOW IT IS WORSE AND IT IS ALSO POPPING AND LURCHING WHILE SLOWING DOWN AND SPEEDING UP.

TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN PARK, THE TRANSMISSION FAILED TO ENGAGE. THE STARTED TO ROLL BACKWARDS AND THE PARKING BRAKE WAS ACTIVATED TO STOP THE VEHICLE. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. AFTER A WHILE, THE VEHICLE LOSS POWER AND TURNED OFF. THE FOLLOWING DAY AFTER STARTING THE VEHICLE, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE OUT OF GEAR HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO TRANSITOWNE JEEP CHRYSLER DODGE RAM OF WEST SENECA (2989 TRANSIT RD, ELMA, NY 14059) TO BE DIAGNOSED HOWEVER, THE DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 13,787.

TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE DRIVING 72 MPH, THE CONTACT HEARD AN ABNORMAL BANG NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS DRIVEN TO TALLAHASSEE DODGE CHRYSLER JEEP RAM FIAT (3987 W TENNESSEE ST, TALLAHASSEE, FL 32304, (844) 280-9221) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,300.

TRANSMISSION SHIFTS HARD AND ROUGH. MAINLY SHUTTERS THE ENTIRE CAR WHEN THE AUTOMATIC TRANS DOWNSHIFTS FROM 3-2-1 GEARS. VERY NOTICABLE FROM 2-1 GEAR. WILL ALMOST SURGE/JUMP THE CAR FROM THESE TWO GEARS. THIS CAN BE A HAZARD AS IF I WAS TO STOP FAST IT WILL JERK THE ENTIRE CAR AND ALMOST LUNGES THE CAR FORWARD WHEN DOING SO. THIS CAR WAS BOUGHT JULY 27TH, 2019, WITH 2K MILES ON IT. TOOK IT INTO THE DEALER AND OF COARSE THEY DENY ANY ISSUE AS THEY WOULD BE OUT THOUSANDS OF LABOR DOLLARS IF THEY WERE TO FIX 1 CAR. SO IT'S TOO EASY FOR THEM TO PASS OFF THAT IT'S FINE.

PURCHASED A 2019 JEEP GRAND CHEROKEE 1 MONTH AGO THAT HAD LESS THAN 3,000 MILES ON IT. YESTERDAY WHEN DRIVING HOME FROM WORK, WE WERE GOING ROUGHLY 40 MILES AN HOUR WHEN THE CAR CAME OUT OF GEAR AND LOST ALL POWER TO THE WHEELS. PULLED THE CAR TO THE SIDE OF THE FREEWAY AND TRANSMISSION LOCKED UP . HAD VEHICLE FLATBEDDED TO DEALERSHIP WHERE THE TRANS HAD TO BE MANUALLY DISENGAGED TO GET OF THE TOW VEHICLE. THIS VEHICLE HAS 4,000 MILES ON IT.

CAR STALLS WHEN DECELERATING. HAPPENED ON RESIDENTIAL STREETS ONLY AS WE REFUSED TO TAKE THE HIGHWAY FOR FEAR OF AN ACCIDENT. ALTHOUGH THIS IS FOR THE JEEP CHEROKEE THIS DESCRIBES THE INCIDENT PERFECTLY: HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/CHRYSLER/2018/10/31/2-4-LITER-2019-JEEP-CHEROKEES-RECALL-STALLING/1836821002/

REFER TO COMPLAINT #1184392 2019 JEEP GRAND CHEROKEE.(1) AFTER TCM REPLACED AT 1300 MILES 3/1/2019. (2) INTERNAL VALVE BODY KIT INSTALLED IN TRANSMISSION 1456 MILES 3/12/19 TO 3/22/19 PARTS HAD TO ORDER. (3) TRANSMISSION ORDERED 4/3/19 @ 1589 MILES.IN SERVICE DATE 10/11/2018. TOOK DELIVERY 10/13/2018. AFTER ALL THIS TROUBLE I WAS DRIVING NORMAL CITY ROAD APRIL 2,2019 VEHICLE WOULD BANG THUMP LIKE BACKLASH AFTER COMPLETE STOP IN TRANSMISSION FELT IN ENTIRE VEHICLE. THE VEHICLE FELT LIKE NO GAS RESPONSE TO MOVE IN GEAR THEN. I CAME TO STOP AT LIGHT TO TURN LEFT CAR IN DRIVE RUNNING.VEHICLE WOULD NOT MOVE AT ALL. STUCK DEAD IN ROAD. AFTER TRYING EVERYTHING TO MOVE VEHICLE I GOT OFF 3 LANE ROAD TO DRIVEWAY OF SENIOR RESIDENCE HOME.VEHICLE RUNNING TO STAY WARM IT DID IT AGAIN WOULD MOVE IN ANY GEAR. FLATBED CAME TO TAKE TO DEALER SINCE THEY JUST DID VALVE KIT IN TRANSMISSION 13 DAYS PREVIOUS AND 156 MILES APPROXIMATELY.) AFTER ALL THESE EXPERIENCES I'VE HAD IN LITTLE TIME AND MILEAGE OCCURED THIS NEW 2019 JEEP GRAND CHEROKEE IS UNSAFE WITH ALL THESE TRANSMISSION TROUBLES. TRANSMISSION NEVER KNEW WHEN TO SHIFT NORMAL SINCE 1000 MILES. EROTIC SHIFT WITH NOICE AND THUMP AFTER STOPPING , FEELS LIKE NO GAS TO MOVE VEHICLE IN GEAR DRIVING. TOOK A TURN AND FELT LIKE OUT OF GEAR NO RESPONSE IN GAS FUEL PEDAL, TIMES OF ACCELERATION IT WOULD LAG THEN EXTREME TAKE OFF AND JOLT YOU FORWARD. SHALL BE ALSO REGISTERING COMPLAINT WITH FCA AND ISSUE OF NEW CAR LEMON LAW.

ON STARTUP WHEN COLD. TRANSMISSION IS WEIRD HARD SHIFTS. SEEMS TO NOT KNOW WHAT GEAR TO BE IN. SUDDEN STOP IN TRANSMISSION BETWEEN 1ST. AND 2ND. GEAR.VEHICLE AT 1300 MILES TOOK TO DEALER THEY TEST DROVE ONE MILE (1) ADVISED ME OF TSB REPORT FROM JEEP IN MOTION WITH TRANSMISSION. ADJUSTMENT TO CONTROL SHIFT IS EVEN WORSE THAN BEFORE. JERKY AND ALMOST DEAD DROP IN TRANSMISSION ON BRAND NEW VEHICLE IS HARD TO BELIEVE. LIKE TO SEE TSB REPORT. 20 PLUS YEARS AUTO MECHANIC MYSELF.DEALER DID EXPERIENCE THE TROUBLE I HAVE WITH VEHICLE. IN A ONE MILE ROAD TEST. DEALERSHIP DID NOT CLOSE OUT WORK ORDER. WILL MAIL ME COPY OF WORK ORDER. STILL WAITING SINCE FEBUARY 28.2019 SERVICE.