51 complaints reported

2016 Jeep Wrangler Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
51
Crashes
17
Fires
0
Injuries
16

Complaint Timeline

Chronological view of owner reports

Aug 2019

TAKATA RECALL. AIRBAG LIGHT RECENTLY TURNED ON. AFTER USING A DIAGNOSTIC TOOL TO DECODE THE PROBLEM I'M GIVEN CODE B1B02. THIS WAS AN OPEN RECALL ON HALF A MILLION OLDER JEEP WRANGLERS. HOWEVER MINE IS NOT INCLUDED IN THE RECALL AND FEEL IT SHOULD BE CONCERNING THE POTENTIAL SERIOUSNESS THAT COULD ARISE.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Aug 2019

TAKATA RECALL I CALLED THE DEALER ABOUT THE RECALL. THEY DIDN'T CALL ME BACK. THEY WERE UNSURE IF THE STOCK STATUS OF THE PART. THE DEALER I CALLED WAS BRIGHTON CHRYSLER IN MICHIGAN.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2019
Jul 2019

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DODGE, JEEP, CHRYSLER OF NEW YORK (678 11TH AVENUE, NEW YORK, NY 10019, (212) 594-2340) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Jun 2019

I RECEIVED THE RECALL NOTICE AND THE COURTESY CALLS HOWEVER I'VE HAD MY APPT CANCELLED BY THE DEALER BECAUSE THEY DO NOT HAVE THE PARTS. THIS IS GOING ON FOR 3 MONTHS. THE DEALERS NEAR ME DO NOT HAVE THESE PARTS AND HAVE PLACED US ON A 'LIST'. IN THE MEAN TIME WE NEED TO DRIVE WITH A VEHICLE THAT CAN CAUSE US INJURY OR DEATH BECAUSE CHRYSLER CANNOT MAKE THESE PARTS QUICK ENOUGH OR SEND ENOUGH TO COVER THE AMOUNT OF VEHICLES WITH THE PROBLEM.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2019
Jun 2019

TAKATA RECALL. I HAVE BEEN ON THE PHONE WITH JEEP (833-585-0144) TO GET MY AIRBAG REPLACED ON NUMEROUS TIMES. THERE ARE NO PARTS AVAILABLE. THEY HAVE CALLED DEALERS AND I AM ON A WAITING LIST AT A JEEP DEALER FOR OVER TWO MONTHS. I BELIEVE THEY SHOULD BE REQUIRED TO PROVIDE ME A RENTAL CAR UNTIL PARTS ARE AVAILABLE AS THIS IS A UNSAFE VEHICLE TO DRIVE.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Jun 2019

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT CALLED KOONS TYSONS CHRYSLER DODGE JEEP RAM (2050 CHAIN BRIDGE RD, VIENNA, VA 22182, 703-790-0900) TO HAVE THE VEHICLE SERVICED; HOWEVER, THE CONTACT WAS INFORMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT REACHED OUT TO ANOTHER DEALER(FARRISH CHRYSLER JEEP DODGE RAM, 9610 FAIRFAX BLVD, FAIRFAX, VA 22031, 703-273-0200) AND WAS INFORMED THAT THEY ALSO DID NOT HAVE PARTS AVAILABLE. THE CONTACT INFORMED THE MANUFACTURER OF THE RECALL AND THEY PROVIDE THE SAME INFORMATION AS THE DEALERS. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018
May 2019

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT BERGLUND CHRYSLER JEEP DODGE RAM (LOCATED AT 1007, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2019
Apr 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HUNTINGTON JEEP CHRYSLER DODGE RAM (1220 E JERICHO TURNPIKE, HUNTINGTON, NY 11743, (631) 479-2226) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AFTER SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Mar 2019

TAKARA RECALL AIRBAG LIGHT HAS CAME ON. DEALER STATES THERE IS NO RECALL FOR MY RHD. 71K MILES ON IT. AND OUT OF WARRANTY. DEALER STATES IT WILL COST AROUND $700 TO FIX. LIGHT CAME ON WHILE DRIVING ON GRAVEL ROAD.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Mar 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DODGE CHRYSLER JEEP OF WINTER HAVEN (299 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33880, (888) 612-3182) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2019
Mar 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 369-3565) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Feb 2019 Crash Injury

DURING A ROLLOVER CRASH WHICH INITIATED AT 40 MILES PER HOUR, THE FRONTAL AIRBAGS FAILED TO DEPLOY. THE VECHICLE ROLLED AND AN ADEQUATE AMOUNT OF FORCE TO DEPLOY THE AIR BAGS SHOULD HAVE BEEN TRIGGERED. AS A RESULT THE OOCCUPANTS EXPERIENCE EXTENSIVE INJURIES CONSISTENT WITH SUDDEN DECELERATION.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Feb 2019

TAKATA RECALL: TOOK MY JEEP IN FOR RECALL REPAIR & TOLD BY SERVICE DEALER (REDLANDS, CA) THAT CHRYSLER IS NOT SENDING THE PARTS FOR RECALL TO BE COMPLETED. THEY ARE TO CONTACT ME ONCE THE PARTS ARE IN.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Feb 2019

TAKATA RECALL. THE AIRBAG WARNING LIGHT INDICATED A FAULT WITH A CHIME , JUNE 2019. THE DRIVER AIRBAG CLOCKSPRING RECALL WAS PERFORMED IN OCTOBER 2016 SHORTLY AFTER PURCHASE. THE DEALERSHIP SAYS THERE WAS A TWO YEAR WARRANTY, WHICH HAS EXPIRED.THE DEALERSHIP TELLS ME THE REPAIR COST IS APPROXIMATELY $1200.00. MY COMPLAINT IS THE REPLACEMENT PARTS USED IN THE RECALL ARE GIVING WARNING INDICATORS LIKE THE ORIGINAL AIRBAG PARTS. I USE THE JEEP FOR MAIL DELIVERY ON DIRT ROADS THAT ARE EXTREMELY DUSTY MOST OF THE YEAR. THIS IS THE MAIN REASON FOR THE ORIGINAL AIRBAG RECALL. "THE AIRBAG CLOCKSPRING MAY INGEST DUST IF THE VEHICLE IS SUBJECTED TO DUSTY ENVIRONMENTS, COMPROMISE AIRBAG CIRCUITS, CAUSE ILLUMINATION OF THE AIRBAG WARNING LIGHT". I FEEL THE ORIGINAL PROBLEM STILL EXISTS AND THE RECALL REPLACEMENT PARTS HAVE FAILED. I THINK THIS IS A RECALL CONCERN. I HAVE CONTACTED FIAT CHRYSLER AUTOMOBILE GROUP RECALL ASSISTANCE CENTER , THEY DID NOT HELP. I I AM PAYING FOR THE REPAIR. BUT I FEEL LIKE THE SAFELY PROBLEM STILL EXISTS, AND WHEN DUST COVERS THIS PART IT WILL MALFUNCTION.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Dec 2018 Crash Injury

TAMARA RECALL. I WAS HIT BY A DRUNK DRIVER AT HIGHWAY SPEED HERE IN TEXAS ON 12/7/2018. AIR BAGS DIDN'T DEPLOY IN MY 2016 JEEP JKU. ALL AIR BAGS DEPLOYED IN THE DRUNK DRIVERS VEHICLE. SHE WALKED AWAY AND I WAS TAKEN TO THE HOSPITAL. IF MY AIRBAGS HAD DEPLOYED FROM SUCH A HARD IMPACT I MIGHT HAVE WALKED AWAY LIKE THE DRUNK DRIVER. SO MUCH FOR HAVING AIRBAGS IF THEY DON'T WORK. BOTH VEHICLES HAD TO BE TOWED AWAY FROM THE SCENE DUE TO EXTENT OF DAMAGES. *DT*JB

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2018
Dec 2018

AIR BAG WARNING LIGHT ON, BUT NO CURRENT RECALLS

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2018
Sep 2018 Crash Injury

INVOLVED IN FRONT-END IMPACT WITH A SIGN AND TREE, RESULTING IN SEVERE DAMAGE TO BUMPER AND FRAMEWORK. THE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO HEAD. VEHICLE WAS NOT INSPECTED OR REPAIRED AFTER THE ACCIDENT. *DT *TR *JB *DT*JB *DT *DT *DT *TR

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2018
Jan 2018

RECEIVED SEVERAL RECALL LETTERS FROM FCA. FINALLY CALLED THE DEALER TO SCHEDULE WHAT YOU SAY IS A 2 HOUR REPAIR. FIRST PROBLEM, THEY SAY THEY HAVE NOT RECEIVED ANY PARTS TO EFFECT A REPAIR ON ANY OF THE EFFECTED VEHICLES . THAT HAS BEEN OVER ONE YEAR. NOW THAT YOU ARE SENDING OUT THE NOTICES FOR A YEAR, MY WIFE IS CONCERNED THAT IF SHE WERE TO BE INVOLVED IN AN ACCIDENT, THE AIR BAGS MAY NOT DEPLOY AS DESIGNED. THERE HAS TO BE SOME KIND OF TIME FRAME FOR THE MANUFACTURER TO MAKE NEEDED REPAIRS OR WHAT GOOD IS YOUR DEPARTMENT?

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018
Jan 2018

DEALER REFUSES TO MAKE RECALL REPAIRS FREE OF CHARGE, WANT US TO PAY HUNDREDS OF DOLLARS TO REMOVE AND REINSTALL WENCH. TRIED LAST SUMMER AS WELL SAME RESULT.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018
Dec 2017 Crash Injury

TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, WHILE IT WAS RAINING, ANOTHER VEHICLE ATTEMPTED TO MAKE AN ILLEGAL U-TURN AND COULD NOT MAKE THE FULL TURN, THE OTHER VEHICLE REVERSED INTO THE LEFT LANE WHERE THE CONTACT WAS LOCATED. AS A RESULT, THE CONTACT CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THE LEFT SHOULDER, THE HEAD, THE RIGHT ANKLE, SWELLING IN THE GAUL BLADDER AND TO HER BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT CALLED CERRITOS DODGE CHRYSLER JEEP RAM AT (562) 402-5335 LOCATED AT 18803 STUDEBAKER RD, CERRITOS, CA 90703 WHERE THE CONTACT WAS ADVISED THAT SHE WOULD RECEIVE A CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE AND THE CONTACTOR WAS PROVIDED CASE NUMBER 2548689. THE FAILURE MILEAGE WAS 800. ...UPDATED 10/17/17 *BF UPDATED 7/27/18*JB

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2017
May 2017 Crash Injury

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, ANOTHER VEHICLE SWITCHED LANES IN FRONT OF THE CONTACT AND ABRUPTLY DEPRESSED THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2016
Apr 2017 Crash Injury

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2016
Mar 2017

CURRENTLY A RECALL FOR A SENSOR OF THE AIRBAGS. I INSTALLED MOPAR LED HEADLIGHTS. THEY SAY THE HEADLIGHTS GET DESTROYED DURING THE FIX AND THEY PUT STOCK HEADLIGHTS BACK IN, NOT WHAT I CURRENTLY HAVE. THEY ARE FACTORY MADE MOPAR HEADLIGHTS THAT COST APPROX $950.00. I DON'T WANT TO GET THIS RECALL DONE BECAUSE I DON'T THINK I SHOULD LOSE OUT ON THAT MUCH MONEY. CHRYSLER DESIGNED THESE HEADLIGHTS SO THAT CAN ONLY BE PUT IN ONCE. THEY SHOULD SUFFER THE CONSEQUENCES OF THAT DESIGN BY REPLACING THEM FOR A SAFETY RECALL, NOT HAVE ME LOSE OUT ON THE MONEY I SPENT MAKING MY VEHICLE SAFER.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2017
Nov 2016 Crash Injury

TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO AVOID A DOG AND DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN ARM FROM WRIST TO ELBOW, A CONCUSSION, AND OTHER BRUISES. MEDICAL ATTENTION WAS REQUIRED, INCLUDING POTENTIAL SURGERY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE FAILURE MILEAGE WAS 17,000.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2016
Nov 2016 Crash Injury

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT 40 MPH, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Type: Vehicle, Vehicle: 2016 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Jeep Wrangler has 51 Air Bags complaints on file. 17 crashes have been reported. Review the timeline above for detailed owner experiences.