2019 Jeep Wrangler Electrical System

The internal cluster went out all of a sudden. Stenallis has no part for us to repair it with. We have been without the car and no loaner for almost 4 months. There is a recall on this part on this model in this year. However, Stenallis won't recall my particular car which is currently affected. The recall should expand because it is on more models than they admit.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 35 MPH, the instrument panel went dark and became inoperable. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The failure mileage was 68,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that the instrument cluster was blank and was inoperable. The contact was unable to view the speedometer and other safety features on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System). The contact called the local dealer and was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 50 MPH, the instrument panel became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was not notified of the failure. The failure mileage was unknown.

The information center and warning went dead on the instrument cluster.

The dashboard panel does not light up. It just went out one day and never came back on. I cannot see my mileage, my fuel level or warning lights. I took it to dealership and they did a software update with no changes in dash panel. The dealership stated I needed a dash cluster replaced.

Loss of power on the highway, check engine light, battery light, PCM light, Service start/stop system light, stalling and shutting off when put into reverse. Code for MGU. It’s an etourqe Jeep Wrangler, no alternator and no aux battery. It’s been at a dealership since March 6th. They’ve replaced the MGU twice, which is a $15,000 part. They’ve replaced belts, belt tensioners, a crank shaft sensor and opened a star case and cannot remedy the issue. It still stalls and dies when put into reverse. Losing power and being unable to accelerate on the highway is exceedingly dangerous. The vehicle stalling and dying in any scenario is exceedingly dangerous. Not only to myself and the people in my vehicle but to others around me. The issue has been reproduced multiple times at the dealership and they cannot correct the problem.

The contact owns a 2019 Jeep Wrangler. The contact stated that the Auto Start warning light had displayed on the instrument panel. The dealer was notified of the failure and informed the contact that the auxiliary battery might need to be replaced. The contact's son replaced the battery; however, the warning light remained on the instrument panel. Recently, the contact stated that soon after starting the vehicle, the instrument panel went blank. After several attempts restarting the vehicle, the instrument panel returned to normal operation. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was linked to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,400.

The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was parked, the contact became aware that rodents had damaged unknown parts inside the engine compartment. The contact also stated that the instrument panel was inoperable. The contact stated that on one occasion while driving 25 MPH, the transmission failed to operate as needed and the vehicle shifted into LIMP Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that several wiring harnesses were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

Uconnect System pushed an update to an out of warranty vehicle. The OTA (over-the-air) update bricked (boot loop) the system that also includes the backup camera. The system continually reboots even with the car in the OFF position. If left, it will drain the battery and I cannot start the vehicle. I am forced to pull the fuse and am unable to use the backup saftey camera. No guidance from Jeep/Unconnect, as they do not post update files or a way to fix. Jeep dealerships want $1600 to replace the radio.

Without warning the IP panel lights up with all warnings and power steering is lost while driving. Dealership can not diagnose the issue. I have replaced both the main and the aux batteries and still have this same issue. I have been lucky so far the 3 times that it has happened because I was driving straight. If I was going around a curve or trying to avoid another driver, the probabilities are high that I would have been in an accident.

And module Burt out causing my shifter to get stuck in park Jeep to shut down and dash to light up like a Christ mad tree..

1st occurrence sept 21, 2022 at 53000 miles In shop June 19-20 June 23-currently Cost incurred Rental from Olathe Dodge Chrysler Jeep 1 day 6/19-6/20 $50 Loaner given from 6/23-current @ no cost to me Symptoms: While driving, all dash controls will zero, no speedometer. The following indicator lights illuminate: ABS Serv4WD Service auto start/stop Service electronic stability control Traction control on Traction control off Emergency brake on Service shifter When stopped and in drive, without warning, when going to accelerate to move forward, the vehicle will rev up but won’t move. It sounds like the car is in neutral. The dash will have the “D” for drive of PRND flashing. I try shifting into neutral and reverse with no change. I shift into park and then auto park engages and I am effectively stuck. The safety of myself and passenger(s) is immediately effected. I was at a stop sign in the middle of rush hour traffic in a densely populated metro and was stuck in park for over 3 minutes. The safety of others on the road is effected as I am a danger being stuck in the middle of the road. If they hit me, it could injure them and their passengers. The dealer has repeatedly stated they can’t get it to “act up”. They have had the vehicle

Both the auxiliary and main batteries go out at least once a year leaving you stranded in need of flatbed towing. Dealer has know suggestions on the faulty batteries or recommendations for a better solution.

I was on my way to work and when I stopped at a red light my car completely shut off. I tried to jump start it and then it flashed that my "start/stop button wasn't working" and that I needed to park because my car would shut off shortly. Then the dash started going crazy flashing all the lights and the windshield wipers started going, my hazard lights weren't working but the light was flashing on the dash. Completely died and had to get it towed

Note: The following is the second incident in less than a year whereby my vehicle has lost all power, and subsequently needed to be towed to the dealership. Apparently, the batteries (primary and aux/secondary) are/were being drained for some reason. The first time this occurred, there was some sort of wiring defect, possibly shorting out a circuit. We were able to drive it to the dealership, prior to it dying. The second time this occurred (yesterday 6/16/22), my wife was driving home via Virginia by herself. All sorts of error messages appeared on the dashboard, and the car started to jerk abruptly. Battery indicator said it was low (~9v). Car died within minutes, and she had to pull over to be safe. Once it died, she couldn’t even be drift it over for a safer position, relative to the highway traffic. If an accurate diagnosis is not made, I feel this is a dangerous situation, especially with all the Highway driving we do. Given the electrical history with Jeeps, what recourse do I have ? Are there lemon laws that may apply to these electrical issue? See towing receipt below. We currently have a loaner from the dealership, however they are saying it’s the alternator. Generally, alternators last anywhere between 50-100k miles, not 22k .

The 48v battery doesn't charge properly, stop/start doesn't function as intended. When the car broke down the high voltage cable that connects the MGU and the 48v battery required repair.

DURING SOFTWARE UPDATE VEHICLE QUIT STARTING AND HAS NOT STARTED SINCE.

The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.

BATTERY HAS GONE COMPLETELY DEAD THREE TIME IN TWO MONTHS. ABSOLUTELY NOTHING LEFT ON OR PLUGGED IN. CANNOT START BY JUMPING. I HAVE BEEN DRIVING VEHICLE 6.2 MILES AT LEAST EVERY OTHER DAY TO TRY AND KEEP THINGS WORKING, TO NO AVAIL. DEALER REPLACED BATTERY ONE TIME, BUT WENT DEAD LESS THAN A WEEK LATER. *TR

BACK UP CAMERA BLACK SCREEN WHEN IN REVERSE. BACK CAMERA FAILING

UCONNECT 8.4 GPS AND ELEVATION INOP INTERMITTENTLY. IN THE MIDDLE OF ANYWHERE. NO PATTERN. CITY, COUNTRY, ETC. OUTSIDE TEMP INOP ONCE AT 40 TO 60 F BACKUP CAMERA NEGATIVE COLORING/BLACK INTERMITTENT. ALL SEEM TO RESET AFTER A DAY.