2019 Jeep Wrangler Power Train

Vehicle under recall since January. Received email in April that part was available. Called dealer who said not available. Went again today to dealer who says part is not available. Do not want to drive a vehicle that could catch fire with our child in it!

Repeated service axle locker system warnings. Front axle replaced. New DTCM and wire installed

TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BUHLER JEEP CHRYSLER DODGE RAM (3290 NJ-35, HAZLET, NJ 07730, (732) 264-5000) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING OVER A BUMP OR POT HOLE IN THE ROADWAY, THE STEERING WHEEL WOULD SHAKE VIOLENTLY. AFTER SLOWING DOWN TO REDUCE THE SPEED TO APPROXIMATELY 20 MPH, THE SHAKING STOPPED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WITH ONLY 266 MILES ON THE WRANGLER, THE AUTOMATIC 8 SPEED TRANSMISSION COMPLETELY FAILED WHILE TRYING TO ACCELERATE ONTO THE FREEWAY. IT BECAME VERY JERKY AND APPEARD TO BE DOWN SHIFTING WHILE ACCELERATING. I STOPPED ON THE SHOULDER, TURNED OFF THE ENGINE. TURNED ON THE ENGINE AND ATTEMPTED TO MANUALLY SHIFT THE TRANSMISSION. I GOT UP TO 3RD GEAR AND THEN IT STARTED DOWN SHIFTING AGAIN. I COULD NOT DRIVE THE VEHICLE ON THE FREEWAY AND I WAS LUCKY TO NOT BE BLOCKING A LANE WHICH COULD HAVE RESULTED IN A REAR END COLISSION. THE CHECK ENGINE LIGHT WAS ON. THE D ON THE CENTER COUNSEL WAS BLINKING. I PULLED OVER AND STOPPED THE ENGINE. I STARTED THE ENGINE AGAIN AND TRIED TO BACK UP A FEW FEET AND IT ACTED LIKE IT WAS IN NEUTRAL AND WOULD NOT MOVE. THE R ON THE COUNSEL WAS ALSO BLINKING. I WAS AFFRAID TO CONTINUE DRIVING THE WRANGLER AND HAD IT TOWED TO THE DEALER THAT SOLD ME THE CAR LESS THAN 7 DAYS EARLIER. IT HAS BEEN AT THE DEALERSHIP FOR 6 DAYS AND AS FAR AS I KNOW THEY HAVE CONTACTED THE FACTORY FOR ADVISE ON HOW TO REPAIR THE TRANSMISSION. THEY ARE WAITING FOR TOOLS SO THEY CAN BEGIN THE REPAIR. THIS IS A 4 DOOR RUBICON WITH THE 2.0 LITER ETROQUE TURBO ENGINE. I PURCHASED THE JEEP NEW ON JAN 30TH, 2020.THE MANUFACTURING DATE ON THE DOOR JAM INDICATES THIS JEEP WAS MANUFACTURED IN JULY 2019, I THINK ON THE 26TH.

JEEP SLIPS OUT OF LOW RANGE INTO NEUTRAL. WHEN OFF ROAD ON STEEP TERRAIN, TRANSFER CASE SLIPS INTO NEUTRAL. THIS IS WHEN GOING UP OR DOWN DIRT TRAILS WITH AXLES LOCKED. IT IS VERY DANGEROUS WHEN THIS OCCURS CAUSING JEEP TO LOSE MOMENTUM AND SLIDE UP OR DOWN HILLS. GENERALLY HAPPENS A FEW MINUTES AFTER ENGAGING LOW RANGE. *TR

STOPPED AT A STOP SIGN, THE "D" INSIGNIA ON THE SHIFTER TO TRANSMISSION STARTED FLASHING, I REMOVED MY FOOT FROM THE BRAKE, THE VEHICLE WOULD NOT MOVE TRIED TO ACCELERATE, THE VEHICLE WOULD NOT MOVE. HAD TO SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL AND THEN BACK TO DRIVE, IN ORDER FOR VEHICLE TO ENGAGE THE TRANSMISSION THEN ACCELERATED AND THE VEHICLE MOVED IF I WOULD HAVE BEEN IN A HIGHWAY SITUATION, AND BRAKED THEN TRIED TO MOVE THIS MAY HAVE CAUSED A REAR-END CRASH. THIS VEHICLE IS DANGEROUS WITH THE OTHER RECALLS I HAVE HAD ON THIS VERY VEHCLE! *TR

WHILE DRIVING UP A MOUNTAIN ROAD REQUIRING UP AND DOWN SHIFTING THE CLUTCH OVER HEATED. IT WAS NOT THE BRAKES SINCE WE I WAS CLIMBING.

WHILE DRIVING TO WORK HAD PROBLEMS WITH ENGINE REVVING TRYING TO SHIFT THERE WAS A LOUD BANG, PULLED OFF THE ROAD, STARTED SEEING SMOKE COME FROM THE VEHICLE THEN WAS ENGULFED IN FLAMES AND BURNED COMPLETELY UP. THERE IS A COMPLAINT WITH FCA CASE NUMBER 58132542 THE VEHICLE WAS TRAVELING AT 40 MPH ON 295 PARKWAY WHEN THE PROBLEM STARTED. I DID NOT TAKE ANY PICTURES THERE IS A POLICE REPORT IF NEEDED. THE VEHICLE HAD ONLY BEEN IN MY POSITION SENSE 26 JAN 2019 WITH ONLY 1000 MILES ON IT WHEN IT HAD A CATASTROPHIC FAILURE THAT RESULTED JEEP TOTALLY BURNING UP. *DT*JB