2013 Kia Sorento Engine

On 11/20/2023 I was entering the freeway when the engine on my Kia completely quit. No lights, no sputtering, no indication at all of an issue. Obviously I lost power steering. I was able to get to the side of the road and try to restart the engine. Would not restart. I had the car towed to my mechanic and called Kia customer service later. I was advised to have it towed to a Kia dealership (fee would be reimbursed), get it diagnosed (fee would be reimbursed), and that the engine would be replaced. The diagnosis was no compression in cylinder 4 and that this is not covered under warranty. I was offered an engine for $6000. Called customer service back and was told they would research the case. Two months later I am told they will not be replacing the engine. I am out a tow fee, diagnostic fee, and have a lawn ornament that I owe $4000 on. This is absolutely a safety issue and Kia needs to be held accountable. To go immediately from power steering to none, engine turning to stalled is not safe! I feel lucky as I was not traveling fast, not trying to merge or pass. I am disgusted that this is not a safety concern and that Kia continues to deny any fault.

raw gas leaking under the engine and causing carbon monoxide poisoning - my entire family could have died. Dropped off the car at Kia Abilene - 325-267-9380. Informed Kia customer service immediately - case# [XXX]. Not getting proper response from Kia - not offering loaner car or repairs . Please follow up and close this ASAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine started knocking, experienced loss of power, and oil leaks around the engine head. Kia of Savannah refused to retrieve the vehicle, and I could not afford to tow it to them. Then, they could not get me an appointment for months. Now they are refusing to conduct repairs because the “knock sensor upgrade” was never performed.

The contact owns a 2013 Kia Sorento. The contact stated that while driving at various speeds, the RPM’s revved up however, the vehicle hesitated to accelerate. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

High oil consumption for several months. Using 3-5 qts of oil every other week. Oil is burnt and black. Engine noise. Engine failed while driving.

Like many Kia owners my engine had catastrophic failure. Without warning it overheated. The dealership said it was a cracked engine block. There are hundreds of stories like mine on a Kia owners Facebook page. One family had the engine catch for on the side of the road. This is a known issue for Kia. There needs to be a recall and not just extended warranty band aids.

Burning oil rapidly at approximately 100,000 miles. Engine started to make a clicking noise when going uphill with poor acceleration. Engine seized while driving, but was able to pull over to safe area thankfully. Learned of engine recall and is now being replaced by dealership at 118,000 miles.

The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle consumed one quart of oil for every 700 miles driven. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

P1326 came on while traveling at highway speed 70mph, the vehicle jerked and turned of while traveling. Managed to pull over at weight station to get towing service. The vehicle just started knocking and on safe mode at 2000rpm. Can't drive it.

KIA vehicles have an oil comsumption problem. I discovered recently that my engine was empty of oil. Two weeks later I check the oil level and was 2 quarts below full capacity. I went to an online forum of KIA owners and discovered the seriousness of the problem. The main problem are engines seizing-up while highway driving. I can attest to the seriousness of this problem when approximately 1 year ago my daughter's 2012 KIA Optima engine seized while driving and fortunately her husband was with her and helped her steer the vehicle to a safe place along the highway. KIA has known of this problem for many years and has yet to con-front the issue.

When driving to work the engine made a noise then quit running. It will not turn over.

engine stopped. will not turn over. checked oil control valve and full of metal shavings. oil pan full of metal shavings. call kia. not on list. repair yourself. they are not reparing any cars. said they were but denying everyone. check the records. all talk and no action. pleasing the judge with their layer statements. what can i do. i have no help. no kia, no court, no gov. never again will i and my court be debutted.

Driving car, was getting off an exit and the engine completely seized up, no power, no lights, no steering. Had it towed. Found out the engine seized with no apparent reason and the motor needs to be replaced.

1) Engine suddenly stopped; seized; couldn't control steering wheel was very hard to steer off road; 2)safety of passengers and children in school zone; 3) safety 3 passengers ages 67, 93, 13 because of sudden stop; reduced speed at its own pace and vehicles behind, traffic; steering was difficult because of locked engine; 4) had to push off busy street, got towed next day; 5) no warning prior to failure on 9/6/2023 at 1130am CDT.

When driving my 2013 Kia Sorrento with 68,000 miles on a highway at 65 mph, the engine seized coming to a complete stop. The brakes were also completely frozen. I was lucky to maneuver the car to the shoulder of the road where it eventually rolled to safety. The Kia dealer informed me that was a recall on my vehicle for this exact problem. And a Kia certified mechanic deemed the problem of my car the exact issue as to why a recall was placed on the vehicle. Kia Corporate is refusing to honor the repairs that need to made according to the recall. Kia is denying the repairs because they claim they mailed me postcard in 2018 notifying me of the recall. I did not receive the postcard or any other form of communication from Kia regarding this recall. Kia cannot prove they mailed the postcard to me. In this age of technology, a consumer such be able to trust that an important notification from a car manufacturer about an recall that is potentially very dangerous to the life of the driver and passengers of the car, would warrant an email, text message, or phone call. A simple postcard without a follow up is unacceptable and in this case ineffective because I never received it. I would like Kia to honor the recall and repair my vehicle.

The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was towed to the residence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the engine needed to be replaced. The contact called the local dealer and was informed that the vehicle had exceeded the warranty requirements. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V750000 (Engine). The manufacturer was notified of the failure. The failure mileage was approximately 178,000.

The contact owns a 2013 Kia Sorento. The contact stated that while driving approximately 45 mph a knocking noise was present coming from the engine and the vehicle began to violently shake and vibrate causing the driver to lose control of the vehicle and crash into a ditch. During the crash both the driver and passenger side and curtain air bags deployed. The driver sustained a concussion that required medical attention. A police report was taken at the scene. The vehicle was later towed to the local dealer who diagnosed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 153,000. The contact stated that the vehicle's engine seized up due to leftover metal particles in the engine cylinders. The contact has since sold the vehicle.

My engine stopped without warning while traveling on the highway at 60 miles per hour. If there had been any cars coming, it would have been a diaaster.

The contact’s stepdaughter owns a 2013 Kia Sorento. The contact stated while the driver was driving 10 MPH, the engine made abnormal knocking sounds. The contact was unsure if a warning light was illuminated. The driver was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) since an unknown recall for the Knock Sensor Detection System (KSDS) software update on the vehicle was not performed. However, the contact stated that he had scheduled an appointment with the dealer for Knock Sensor Detection System (KSDS) software update prior to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000.

This truck has had one owner (though 3 on paper - myself and my ex husband, then transferred solely to me, then transferred to my current partner a few months ago). It has been pristinely maintained and has 110,000 miles on it. Despite absolutely perfect maintenance, and even taking it to the dealer in March and asking them to look for problems, and none being found, the engine blew on the highway yesterday. It started to get sluggish, then slowed significantly, the check engine light came on, and then we coasted off the ramp, having to push the truck the rest of the way to safety. Local shops are quoting $10,000 to rebuild or $12,000 for a new engine.

The contact’s wife owns a 2013 Kia Sorento. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s wife was able to restart the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated; however, after the vehicle was retrieved, the failure recurred. The vehicle was taken back to the dealer however, the failure could not be duplicated. Upon research, the contact associated the failure with Technical Service Bulletin Number: SC106. The manufacturer was not notified of the failure. The failure mileage was approximately 131,178.

Driving on the highway, the engine began “knocking” then the engine seized up without a check engine light or any other warnings. Steering and brakes did not work. We were lucky to get off the highway without an accident. Regarding the recall, it was over a month’s wait at three different dealerships at three Ohio locations. The first available appointment was October 7th. The engine failure was September 17 before the recall repair appointment. Per a local mechanic, the engine threw a rod and the engine was not repairable. Kia charged $6500 for a replacement engine because they would not honor the engine recall replacement. The engine they sent to the local mechanic was the incorrect engine. Further investigation revealed the correct engine was discontinued. Kia failed to remedy the recall because of their scheduling problems, put our lives in danger by losing steering and brakes at a high rate of speed when the engine unexpectedly seized up. The Kia Sorento is still sitting at the mechanic with no working engine while we are paying car and engine loans.

I was driving along the Baltimore beltway when the Engine died and I coasted to an exit towards an apartment parking. I restarted the SUV to go to a nearby auto repair shop then it died again along the way then wouldn't start. A resident of the area helped me diagnose the problem and we found out that it was out of oil. There had been no indication of a leak and just had an oil change a few months earlier. Also, the low oil indicator did not lit up anytime before and during the time the engine died. The resident then provided oil and we filled up the oil tank. The car wouldn't start and so he hooked up his SUV's battery to mine to see if it would start and it wouldn't. I had the SUV towed to Pep Boys Auto repair and was told after the diagnostics the engine needs replaced as it was damaged due to the empty oil chamber.

The contact owns a 2013 Kia Sorento. The contact stated while starting the vehicle, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated while driving 45 MPH, the vehicle was stalled. The contact stated he waited approximately 10 minutes before restarting the vehicle. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The contact stated that the vehicle was taken back to the dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to an independent mechanic and was referred to the manufacturer for assistance. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and made an abnormally loud noise. The vehicle then lost motive power with several warning lights illuminated. The vehicle was towed to a friend's residence where an independent mechanic diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine And Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 149,000.