9 complaints reported

2011 Kia Soul UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
9
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2024

Got their recall letter, parked the car. It came up for inspection last December 2023. No inspection station would inspect it due to the fire hazard. It has sat since, not on the road. It runs and drives fine in my driveway. Now I've had no vehicle since December. I'd like it fixed. Or have them just buy it back off me.

Type: Vehicle, Vehicle: 2011 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Sep 2023
Nov 2019

I WAS DRIVING DOWN THE ROAD AND IT JUST CUT OFF ON ME. NO WARNING SIGNS, NO LIGHTS ON THE DASH, ALL GUAGES WERE FINE. I TOWED IT HOME AND THE NEXT DAY I EXAMINED IT TO SEE WHY IT DID THAT. I NOTICED THE WATER PUMP LEAKING SO I CHANGED THAT WITH THE TIMING BELT AND THERMOSTAT BUT IT KEPT OVER HEATING. I HAD A PRESSURE CHECK AND AIR POCKET CHECK AND EVERYTHING CAME BACK FINE. I HAD A DIAGNOSTIC TEST DONE AND NOTHING IS SHOWING UP. WHAT IF I WAS ON THE INTERSTATE AND IT DID THIS?

Type: Vehicle, Vehicle: 2011 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Apr 2019
Jul 2019

MY HORN INTERMITTENTLY WORKS - THIS IS A SAFETY ISSUE. ON BLOGS MANY OTHERS REPORT THE SAME ISSUE.

Type: Vehicle, Vehicle: 2011 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Jun 2019

SO I PARKED MY VEHICLE IN MY GARAGE SHUT MY CAR OFF. I GOT OUT OF MY VEHICLE AND SHUT MY GARAGE DOOR. I TOOK GARBAGE BAGS OUT TO MY SHED AND RETURNED TO THE GARAGE SAT DOWN ON CHAIR TO TAKE OFF MY BOOTS AND I HEARD LOUD GLASS SHATTER SOUND. I LOOKED AROUND AND NOTICED MY REAR WINDOW WAS BLOWN OUT! I COULDN'T BELIEVE IT. NO CAUSE OTHER THEN POSSIBLE REAR DEFROST ISSUE. WHICH I HAD THEM ON PRIOR TO PARKING.

Type: Vehicle, Vehicle: 2011 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: May 2019
Jan 2019

I WAS DRIVING MY CAR ON THE FLORIDA TURNPIKE AT ABOUT 70 MILES AN HOUR SHE. IT STARTED MAKING A LOUD CLANKING NOISE. THEN THE OIL LIGHT CAME ON, THE CAR IMMEDIACY MADE A LOUD POP, LIKE A GUN SHOT AND THEN THE ENGINE SHUT OFF WHILE DRIVING. I COASTED TO THE SIDE OF THE ROAD WHERE I WAS STRANDED FOR AWHILE. I DID GET A TOW TO A MECHANIC WHO LOOKED AT THE CAR AND SAID THE MOTOR WAS BLOWN. I WAS NOT ABLE TO GET MY CAR FIXED IN FLORIDA SO I BROUGHT IT BACK TO GEORGIA WHERE I RESIDE. A MECHANIC IN VWRGIA CURRENTLY HAS THE CAR AND AGREES THE MOTOR IS BLOWN. HE REMOVED THE OIL PAN AND THE CAR DOES HAVE OIL. BELIEF IS THAT THE OIL PUMP FAILED CAUSING CATASTROPHIC ENGINE FAILURE. VEHICLE HAS HAD NO MECHANICAL PROBLEMS AT ALL AND I HAVE BEEN THE ONLY OWNER OF THIS CAR SINCE PURCHASE IN 2011. AWFULLY STRANGE THAT THE 2012 MODELS ARE UNDER RECALL WITH THE SAME ENGINE SIZE BUT NOT THE 2011. THIS INCIDENT OCCURRED ON FEBRUARY 21. 2019.

Type: Vehicle, Vehicle: 2011 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Feb 2019
Dec 2018

SUNROOF IS NOT USABLE AS IT COMES OFF OF THE TRACKS. UNABLE TO CLOSE TIGHT ENOUGH DUE TO DAMAGE WHICH PROMOTES LEAKING.

Type: Vehicle, Vehicle: 2011 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jul 2016
Jun 2018

I WAS CHECKING MY VIN AND IT SAYS IT HAS BEEN RECALLED BUT WE HAVE NO INFORMATION FROM THE KIA DEALER ABOUT IT WE HAVE THIS CAR FOR OVER 2 YEARS NOW AND STILL WE HAVE NO NEWS ABOUT THIS RECALL FROM KIA DEALER

Type: Vehicle, Vehicle: 2011 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: May 2018
Sep 2017

HELP! THE HORN IN MY KIA SOUL DOESN'T WORK, BUT IT IS INTERMITTENT. SOMETIMES IT WORKS AND SOME TIMES IT DOESN'T. I NOTICED THE PROBLEM JUST RECENTLY, BUT I THINK ITS BEEN A PROBLEM FOR LONGER. WHEN I USE THE KEYLESS ENTRY FOB TO LOCK THE VEHICLE, THE FIRST CLICK LOCKS IT, AND THE 2ND CLICK SOUNDS THE HORN. SOMETIMES THE 2ND CLICK DOESN'T CAUSE THE HORN TO BEEP AND THIS IS WHEN I'VE NOTICED THE HORN NOT WORKING WHEN I USE IT MANUALLY IN THE VEHICLE. BUT OVER TIME, IT STARTS WORKING AGAIN. ITS MAKING ME NERVOUS THAT THE HORN COULD NOT WORK WHEN I NEED IT THE MOST. I'VE TALKED TO THE DEALERSHIP AND THEY SAID THEY'VE NOT HEARD OF THIS PROBLEM, BUT IF ONE GOOGLES THE INTERNET THERE ARE ALL SORTS OF FORUMS AND VIDEOS OF KIA OWNERS WITH THE SAME PROBLEM. THIS SHOULD BE INVESTIGATED.

Type: Vehicle, Vehicle: 2011 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Apr 2017
Jun 2016

I WAS DRIVING MY 2011 KIA SOUL ON A CITY STREET AT APPROXIMATELY 25 MPH WHEN, AT ABOUT 8:30 AM, THE SUNROOF SUDDENLY SHATTERED. I HEARD WHAT SOUNDED LIKE A GUN SHOT AND FELT AND SAW GLASS COMING DOWN ON AND AROUND ME. I WAS ABLE TO PULL OVER IMMEDIATELY. I FELT VERY STARTLED AND SHAKY, BUT WAS PHYSICALLY UNHARMED. I GOT OUT TO SEE WHAT HAD HAPPENED AND FOUND THAT SUNROOF BOWED UPWARD AT THE CRACK. NOTHING STRUCK MY VEHICLE, ON THE SUNROOF, OR ANYWHERE ELSE. DRIVING AND ROAD CONDITIONS WERE GOOD. IT WAS A CLEAR AND MILD MORNING WITH A TEMPERATURE OF 56 DEGREES. UPON RESEARCHING ONLINE, I FOUND NUMEROUS OTHER SIMILAR INCIDENTS DOCUMENTED FROM OTHER DRIVERS OF KIA SOULS, OTHER KIA MODELS, AND OTHER CARMAKERS WITH SPONTANEOUSLY "EXPLODING SUNROOFS."

Type: Vehicle, Vehicle: 2011 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Sep 2016

Trend Over Time

Complaints by year

Quick Summary

The 2011 Kia Soul has 9 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.