81 complaints reported

2014 Kia Soul Exterior Lighting

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
81
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2017

HEADLIGHTS GO ON AN OFF

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jan 2015
Dec 2016

HEAD LIGHTS GO OUT AT NIGHT AND DAYTIME WHEN IN MOTION AT LEAST 5 TIMES AND HAVE STAYED OUT FOR AS LONG AS 20 SECONDS. SWITCH IS IN THE ON POSITION. HAS HAPPENED WHEN IN MOTION, TURNING WITH SIGNAL ON, WHEN SETTING STILL IN TRAFFIC, IN MOTION WHEN TAKEN TO THE DEALER, SITTING STILL IN DEALER SERVICE WRITING AREA. GREEN LIGHT ON DASH DISPLAY SOMETIMES GOES OUT AND SOMETIMES STAYS ON EVEN WHEN THE LIGHTS GO OFF. LIGHTS WERE MALFUNCTIONING THE FIRST TIME I TOOK IT TO THE DEALER--HEAD LIGHTS WERE OFF, PARKING LIGHTS WERE ON AND SWITCH WAS IN THE ON POSITION--THE PROBLEM COULD NOT BE REPRODUCED WHEN CONNECTED TO DIAGNOSTIC EQUIPMENT. DEALER WILL NOT FIX UNTIL PROBLEM IS DETECTED BY DIAGNOSTIC EQUIP. BATTERY HAS ALSO BEEN RUNDOWN WHEN PARKED FOR AS SHORT A PERIOD AS 3 1/2 DAYS WHEN NOTHING HAS BEEN LEFT PLUGGED IN.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jul 2016
Oct 2016

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS OPERATED INTERMITTENTLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Jan 2014
Aug 2016

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,587.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Aug 2016
Jun 2016

WHEN DRIVING WITH THE HEADLIGHTS ON THEY WILL RANDOMLY TURN OFF FOR A BIT THEN TURN ON AGAIN, BUT SOMETIMES THIS REQUIRES TRYING TO TURN THE HEADLIGHTS OFF THEN ON AGAIN. VERY DANGEROUS WHEN TRYING TO DRIVE AT NIGHT. BROUGHT VEHICLE TO DEALERSHIP WHERE A CHECK WAS RUN ON IT, THEY WERE UNABLE TO FIND THE PROBLEM. I AM UNABLE TO DRIVE AT NIGHT UNTIL THE PROBLEM CAN BE DISCOVERED.

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: May 2016
May 2016

HEADLIGHT WAS INTERMITTENTLY GOING ON AND OFF. WOULD WORK FOR THE FIRST SEVERAL MINUTES AFTER TURNING IT ON FOR THE FIRST TIME IN A DAY, BUT SEEMED TO GO OUT AFTER IT WAS WARMED UP. WENT TO CHANGE THE BULB AND DISCOVERED THAT THE PLUG THAT THE HEADLIGHT BULB PLUGGED IN TO WAS PARTIALLY MELTED AND BROWN, AS IF IT HAD OVERHEATED OR CAUGHT ON FIRE BRIEFLY. DEALERSHIP REPLACED THE HEADLIGHT ASSEMBLY UNDER WARRANTY. NOTES FROM DEALERSHIP BELOW: COMPLAINT C/S PASS HEADLIGHT IS OUT AND THE OUTLET IS BURT CHECK AND ADVISE CAUSE FOUND INTERNAL CONNECTOR TO BULB BURNT/MELTED. HAS ORIGINAL HEADLIGHT BULB. INSPECTED FOR BROKEN WIRES- FOUND NONE CORRECTION JCO HEADLIGHT ASSY, UNDER WARRANTY

Type: Vehicle, Vehicle: 2014 KIA SOUL, Manufacturer: Kia America, Inc.
Incident: Dec 2015

Trend Over Time

Complaints by year

Quick Summary

The 2014 Kia Soul has 81 Exterior Lighting complaints on file. Review the timeline above for detailed owner experiences.