2020 Kia Telluride Exterior Lighting

The high beams are no longer operable.

High Beam lights do not work when activated making night driving very dangerous. I have read repeatedly online that this is a known problem. Essentially, the high beams are activated by the bulb housing moving around the bulb to enhance illumination. However, this housing STOPS working on many Kia Tellurides and the only solution is to replace them according to online reports. However, this is not a guaranteed fix as the problem has not been addressed by the manufacturer and is subject to reoccurence.

The high beams stopped working.

Both high beams stop working without any advice. While driving at night low beams provide low visibility and when I try to use high beam did not change at all from low beam. This truck comes with a system that moves low beam light to high beam light only one bulb ( one filament ) no two filaments. There is 37 complaints online and no recall. Visibility is a hazard in united states.

High beams do not switch on from low beams. Safety is put at risk due to not being able to have visual on roads with no street lights in rural areas. The problem has been reproduced even with new bulbs. No warring messages have appeared.

High beam lights stopped working. Bulbs are ok. Lamp assembly has a part that physically moves to change high to low.

Both headlight high beams went out at the same time. I no longer have working high beams and from the internet research this is a known problem with no recall issued.

The low beams to high beam headlight stared working intermittently in Aug 2021. Maybe one side worked or the other or neither. I took it to KIA and they said a bulb was about burned out. Replaced both bulbs but was still having the same issue. Took it back in Sept 2021, they said they did a diagnostic test and everything showed it was ok. Left, same problem. Called again had appointment in October 2021, finally said there was a problem with the "curtain" or cover that moved to change the lights from High to Low beam. They ordered only the left side. Replaced that in December 2021. Left dealership and the left one works great, the right one only intermittently. Called again and asked that they replace the right one, tech had to ask someone if they were ok to do that. Got that approved and the part just came in. Setting up appointment soon. This has taken 4-5 months to get resolved, and I'm still not done. Too long if you ask me.

The high beam headlights fail to activate, yet the blue dash indicator shows lights are on high beam. Furthermore, when on low beam the headlights do not broadcast a sufficient distance ahead or to the side to enable driver to see the road sufficiently for safe driving. This issue has been reported by almost 100 other drivers, many of whom have North Carolina addresses, but the reports also list other states such as Nevada. This is a major safety issue that is evolving currently and hopefully, you will make it a priority to contact the manufacturer for a recall. This was first noticed on 12/23/2021, but became prominent when spouse driving me home from hospital ER for unrelated injury on 12/28/2021.

The contact owns a 2020 Kia Telluride. The contact stated while driving 40 MPH at night on a back road, the hi-beam headlights were activated but failed to illuminate brighter than the low-beam headlights. The contact continued driving to his residence. After arriving home, the contact inspected the vehicle and noticed that the hi-beam headlights were not working as designed. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the hi-beam bulbs were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,100.

The headlights in general are very dim and don't shine out to create an illuminated peripheral view. Also, both high beams have completely stopped working.

The high-beam lighting system fails - causing dangerous conditions while driving. They use a motor system that tilts the light and this is prone to failure.

THE LIGHTS WONT DIM, THE SAME THING HAPPENED ABOUT 3 WEEKS AGO DROVE THE VEHICLE THE NEXT NIGHT AND THEY WORKED OK ,DROVE IT LAST NIGHT THEY WOULD NOT DIM OR BRIGHT COULD NOT TELL WHAT THEY WAS STUCK ON, THE INSIDE INDERCATOR WORK FINE. I THINK THIS MIGHT B A SERIOUS SAFETY ISSUE.THANKS

What component or system failed or malfunctioned, and is it available for inspection upon request? While traveling at night I attempted to turn on the high beams to better illuminated the highway but the high beams failed to turn on. How was your safety or the safety of others put at risk? This resulted in limited visibility of the road and any potential hazards. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no fault indicators displayed that might suggest a failure of the high beams. The blue high beam indicator light continues to function as it should, despite the fact there is no change in the illumination from the headlights.

HIGH BEAMS WILL NOT FUNCTION. REPLACED LIGHT BULBS. DID NOT FIX THE PROBLM. REPLACED RELAY AND FUSE. DID NOT FIX THE PROBLEM. TOOK TO DEALER. SERVICE TECH APPEARED TO BE BEFUDDLED. HIS ONLY SUGGESTION WAS TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A COST OF OVER $2000.00 OR JUST WAIT UNTIL KIA ANNOUNCED A RECALL AS HE COULD NOT DETERMINE EXACT CAUSE OF PROBLEM.

I LOVE THIS CAR. I REPLACED MY 2016 LEXUS GL 460 WITH THE 2020 TELLURIDE EX V6, A LOW MILAGE PREVIOUSLY OWNED CAR I FOUND AT A DEALERSHIP BECAUSE I FELT IT COMPARED FAVORABLY IN EVERY WAY WITH THE LEXUS, WHICH I HAD BOUGHT NEW. UNFORTUNATELY, LIKE OTHERS WHO HAVE COMPLAINED ABOUT THE SAME LIGHTING ISSUE, I DID NOT DO A NIGHT TIME TEST DRIVE OF THIS CAR, BUT WHEN I DID FINALLY DRIVE IT AT NIGHT - WOW! THE HEADLIGHTS ON THIS VEHICLE ARE THE ABSOLUTE WORST I HAVE EVER EXPERIENCED AS A DRIVER. MY FIRST EXPERIENCE DRIVING THIS KIA AFTER DARK ON A CITY STREET PROVED TO BE DANGEROUS AND SCARY. LIGHTING WAS SO POOR- ESPECIALLY THE PERIPHERAL LIGHTING AND LOW BEAM HEIGHT RANGE - THAT I COULD NOT FIND MY DESTINATION BECAUSE THE HOUSE NUMBERS ON THE MAILBOXES AS WELL AS THE STREET SIGN WERE NOT LIT WELL ENOUGH TO READ. BUT WHAT WAS WORSE IS THAT I VERY NEARLY HIT A PEDESTRIAN WHO WAS WALKING ON THE SIDE OF THE ROAD. BY THE WAY, MY VISION IS 20/20 AND NIGHT DRIVING HAS NOT PREIOUSLY BEEN A PROBLEM. I KNEW THERE HAD TO BE SOMETHING WRONG WITH THE LIGHTING SYSTEM SO THE NEXT DAY I TOOK THE CAR STRAIGHT TO THE DEALER WHO CHECKED THE BULBS AND THEIR PLACEMENT; HE FOUND NO PROBLEM. I AM A WIDOW SO I DRIVE MYSELF EVERYWHERE I GO, INCLUDING AT NIGHT. BRIGHT, SAFE ILLUMINATION IS A MUST! I AM NOT DRIVING MUCH AT NIGHT THESE DAYS BECAUSE I FEEL IT IS WAY TOO RISKY CONSIDERING THE POOR VISIBILITY AFTER DARK. I CAN TELL YOU THAT KIA WILL HAVE A LAW SUIT (OR MULTIPLE SUITS) ON THEIR HANDS WHEN THIS POOR HEADLIGHT SITUATION IS THE CAUSE OF A SERIOUS ACCIDENT!

High beams stopped working. Lights are terrible at night. No warning, just stopped working all of a sudden.

THE HALOGEN PROJECTOR HEADLIGHTS ON MY 2020 TELLURIDE SX ARE UNSAFE AT NIGHT. THEY DON'T HAVE ENOUGH LIGHT OUTPUT TO PROPERLY ILLUMINATE THE ROAD AND IT'S VERY UNCOMFORTABLE FOR ME AND MY FAMILY TO DRIVE AT NIGHT. THE LIGHT SPREAD IS VERY LIMITED AND DOESN'T SEEM TO GO FAR ENOUGH. SEVERAL CUSTOMERS ON KIA FORUMS ARE HAVING THE SAME ISSUE. SOME ARE HAVING THEIR HEADLIGHTS ADJUSTED WITH NO SUCCESS AND OTHERS ARE CHANGING THEIR OEM LAMPS FOR AFTERMARKET ONES TO IMPROVE PERFORMANCE EVEN THOUGH THIS IS A CRITICAL SAFETY FEATURE. HYUNDAI OFFERS A NICER LED HEADLAMP ON HIGHER UP TRIM LEVELS BUT I DIDN'T NOTICED I HAD THE POOR PERFORMANCE ONES UNTIL I HAD PURCHASED THE VEHICLE. REMEMBER THAT COSTUMERS DON'T USUALLY DO TEST DRIVES AT NIGHT. I SHOULDN'T NEED TO GO TO AFTERMARKET TO INSTALL QUESTIONABLE NON-OEM BULBS TO OVERCOME THIS PERFORMANCE SHORTFALL AND POTENTIALLY CREATE AN ELECTRICAL OR FIRE HAZARD HOPEFULLY HYUNDAI QUICKLY REALIZES THAT THESE LAMPS ARE NOT WHAT'S EXPECTED ON A SUCH A NICE VEHICLE AS THE TELLURIDE AND INSTALL A NICER, BRIGHTER, SAFER ONE AS STANDARD. THANK YOU

THE HEADLIGHTS ON THE ES MODEL ARE SO BAD. THERE IS MINIMAL PERIPHERAL ILLUMINATION OUTSIDE OF THE LIGHTS . THE LIGHTS ARE SO POOR THAT THE DRIVER CANNOT SEE THE SIDE OF THE ROAD ON UNLIGHTED ROADS OR GOING AROUND A CURVE. VERY DANGEROUS. THE FIRST SET OF LIGHTS STOPED FUNCTIONING PROPERLY. WAS REPLACED BY DEALER WITH NEW FACTORY LIGHTS THAT DO NOT ILLUMINATE ADEQUATELY AND ARE A SAFETY HAZARD FOR BOTH DRIVERS AND PEDESTRIANS.

CONCERN REGARDING THE FACTORY INSTALLED TRAILER TOW PACKAGE, SPECIFICALLY THE LIGHTS CONTROLLED BY THE 4-PIN FACTORY SUPPLIED CONNECTION. THE TRAILER LIGHTS DO NOT ALWAYS WORK IN CONJUNCTION WITH THE MAIN BRAKE LIGHTS ON THE TELLURIDE - SPECIFICALLY WHEN USING 'AUTO HOLD'. THE DISCUSSION IS NOT IF 'AUTO HOLD' SHOULD NOT BE USED WITH A TRAILER. IT'S POSSIBLE TO USE 'AUTO HOLD' WHEN TOWING, SO IT WILL BE. THE CONCERN IS IF THE TRAILER, OR LOAD, BLOCKS THE VIEW OF THE MAIN BRAKE LIGHTS OF THE VEHICLE - THE TRAILER WILL DISPLAY NO BRAKE LIGHTS IF THE DRIVER REMOVES THEIR FOOT FROM THE BRAKE PEDAL WHILE STOPPED AND HELD WITH 'AUTO HOLD'. THIS CREATES A POTENTIALLY, SERIOUSLY UNSAFE CONDITION. WHILE IN 'AUTO HOLD', THE MAIN BRAKE LIGHTS ON THE VEHICLE DISPLAY THE SAME WHETHER OR NOT THE DRIVER'S FOOT IS ON THE BRAKE PEDAL; HOWEVER, ANY LIGHTS CONNECTED TO THE 4-PIN FACTORY CONNECTOR FOR TRAILER LIGHTS ONLY FUNCTION WHEN THE DRIVER HAS THEIR FOOT ON THE BRAKE PEDAL. ANY LIGHTS CONNECTED TO THE 4-PIN FACTORY CONNECTOR SHOULD ALWAYS FUNCTION THE SAME AS THE MAIN BRAKES LIGHTS ON THE VEHICLE. FIRST NOTICED WHEN AN AUXILIARY HITCH LIGHT WAS CONNECTED TO THE 4-PIN FACTORY CONNECTION, AND VERIFIED LATER DURING THE FIRST TOW WITH A TRAILER CONNECTED TO THE 4-PIN CONNECTOR.*DT CONSUMER STATED AH, SCC, HDA, AND FCA ALL SYSTEMS INCLUDED IN APPLY THE BRAKES UNDER CERTAIN CIRCUMSTANCES.*JB

THE HEADLIGHTS IN THE KIA TELLURIDE ARE SIGNIFICANTLY DEFICIENT IN ILLUMINATING THE FRONT CORNERS OF THE VEHICLE DURING TURNS IN LOW OR NON-LIT AREAS. DRIVING IN MY NEIGHBORHOOD AND ON THE ROADS THAT GET ME THERE FEELS EXTREMELY DANGEROUS WHILE DRIVING AT NIGHT. VISIBILITY WHEN TURNING CORNERS IS DANGEROUSLY LOW. THIS SCARES ME NOT ONLY AS A TELLURIDE OWNER BUT AS A PEDESTRIAN AND A PARENT WITH TWO SMALL CHILDREN. AS THE TELLURIDE'S POPULARITY CONTINUES TO GROW SO DOES THE SAFETY HAZARD THESE POORLY DESIGNED HEADLIGHTS POSE. CORRECTIVE ACTION TO ADEQUATELY AND SAFELY ILLUMINATE THE ROAD WHILE MAKING TURNS IS ESSENTIAL AND NEEDS TO BE ADDRESSED IMMEDIATELY. PLEASE DO THE RESPONSIBLE THING AND PROTECT FAMILIES AND COMMUNITIES BY RECALLING THE TELLURIDE AND MAKE A SIMPLE DESIGN CHANGE THAT WOULD NOT ONLY IMPROVE OWNER SATISFACTION, BUT ALSO PROTECT A POTENTIALLY UNSEEN PEDESTRIAN, JOGGER, BICYCLIST OR PET. A VEHICLE'S SAFETY SHOULD BE PARAMOUNT BOTH DAY AND NIGHT. IF NOTHING ELSE, PLEASE PROVIDE THE OPTION FOR TELLURIDE OWNERS TO WIDEN THE HEADLIGHT BEAM AT OUR OWN EXPENSE SO WE CAN CHOOSE TO PROTECT OURSELVES AND OUR NEIGHBORS BY PAYING FOR IT OUT-OF-POCKET. *TR

HALOGEN BULBS IN HEADLIGHTS ON S TRIM ARE SUBOPTIMAL FOR ROADWAY ILLUMINATION DURING NIGHTTIME DRIVING REGARDLESS OF TERRAIN, ENVIRONMENT, OR DIRECRION. UPGRADE TO LED BULBS SHOULD RESULT IN IMPROVED VISIBILITY.

THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT AND ARE ESPECIALLY DANGEROUS WHEN IT'S RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC... THE HEADLIGHTS DO NOT ILLUMINATE FAR ENOUGH AHEAD ON THE ROADS. IF YOUR GOING UP OR DOWN A HILL TO SEE A SAFE DRIVING DISTANCE AHEAD.

EXTERIOR LIGHTING (HEADLIGHTS) IS TERRIBLE ON MY EX MODEL. STANDARD OE HEADLIGHTS ARE FAR TOO INADEQUATE FOR SAFE DRIVING AT NIGHT. SIDE CUTOFF OF THE HEADLIGHTS MAKES READING STREET SIGNS DIFFICULT WHEN THERE IS NO SUPPLEMENTAL LIGHT OUTSIDE OF THE CAR HEADLIGHTS. THESE HEADLIGHTS SHOULD BE LED (IT?S 2020 FOR [XXX] SAKE) AND NOT SO CONCENTRATED LIKE A SPOT LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NIGHT DRIVING IS HORRIBLE ON THE EX TRIM WHERE VISIBILITY ON EITHER SIDE IS DANGEROUS. I ALMOST HIT A PEDESTRIAN BECAUSE THE VISIBILITY IS SO POOR. THIS NEEDS TO BE ADDRESSED. PLEASE DON'T WAIT FOR SOMEONE TO BE FATALLY INJURED. THIS IS UNACCEPTABLE!