2019 Mazda CX-5 Engine

1) It happened last week on 8/30, when I drove back home after work at night. After I parked my vehicle at the driveway and I had noticed there's smoke going into the cabin through the vent. The smell was very bad, it smells like burning rubber/plastic type. Then I went underneath the car and checked, the oil dripping out from the plastic panels where the oil pan is. Next morning, I jacked the car up and have a deeper inspection. I have notice the oil actually leaking from the Timing belt/chain cover area. I immediately called local dealership @ Putnam Mazda and drove it in for service on 8/31. When I arrived to the service department, my whole front end was full of smoke coming out from the hood. After a hour of inspection, service advisor told me that my car is having a blown cylinder #3 and oil leaks from cracked cylinder head. They will have to order a new cylinder head from Japan for my replacement, which will take more than 2 weeks or even longer due to part shortage. This is ridiculous!!! My car only have 21,500 miles on it, and it's a 2019 model year. The advisor told me they had quite a few were having the same issue. I guess he doesn't want to give me the exact numbers. But this is a safety concerns for other Mazda customers as well. I guess it has to do with the cylinder deactivation they put into the engine which cause this problem. The recalls that they had last year was not a fix or cure. 2) This is a safety concern and putting my life on risk, the oil leaks might cause fire or create accident on the road while operating. The smoke that I suck into my system may cause permanent damage to my lung and my health concern. 3) Problem had been confirmed with dealership. Mazda should declare a recall. You can't just wait for someone have an accident or cause their life to correct the issue. 4) The vehicle is at the servicer dept. and been inspected. 5) This is critical, I don't have any engine light or any indication. Even my scanner detected no code.

THE CONTACT OWNS A 2019 MAZDA CX5. THE CONTACT STATED THAT HE NOTICED AN OIL LEAK ON TOP OF THE ENGINE. THE VEHICLE WAS TAKEN TO COMPASS MAZDA (200 DOLSON AVE LOT A 204, MIDDLETOWN, NY 10940: (844) 258-3818) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MASTERCYCLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

TL* THE CONTACT OWNS A 2019 MAZDA CX5. THE CONTACT STATED THAT THE ENGINE FAILED. THE DRIVER NOTICED THAT ENGINE OIL WAS LEAKING ON THE GROUND. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHOM ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED. HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE CABIN FILLED UP WITH SMOKE WHEN THE CONTACT DROVE THE VEHICLE HOME AND THE CONTACT FOUND THAT THE ENGINE WAS LEAKING OIL. THE VEHICLE WAS TOWED BACK TO AN UNKNOWN DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,800.