2019 Mercedes-Benz A-Class ELECTRICAL SYSTEM,UNKNOWN OR OTHER

The moonroof is not working properly the shade part gets stuck and won’t open completely it gets to certain point and stop and shade part bunches up. I have noticed all lot of owners online with this same A220 2019 make and model and year are having the same issues. I taken it Mercedes and was told it’s no longer under warranty and that it would cost me $265 just if diagnosed.

The image from the rear view camera displayed on the console dashboard is mirror/reverse (left & right is crossed). This causes driver to see things that are in the left rear to display on the screen as if it was in the right rear. Cross traffic appears to cone from the opposite side. When backing and turning, the camera shows the opposite direction of where the wheel is being turned. Causes confusion in processing the information. The dealership informed me that it is a software issue and will wait on the upgrade. However, when I called Mercedes, they do not know if and when the software will be upgraded inspite of the numerous reports of the same issue by other owners of different models to the dealership.

For about two years, I have been experiencing problems with my Mercedes Benz, and Mercedes Benz has done nothing to help. The jolting issues on my 2019 Mercedes Benz A220 4 matic have never been fixed. I am afraid to drive because I am a young woman, and I cannot afford to get a new car due to financial issues. I have been without a car for several weeks because they haven't been able to fix the same issue. In addition, I have had to request Mercedes loaner cars consistently when my vehicle is being repaired. I want this to be over and to have my car fixed for good. It has caused me emotional and mental distress to have to pay for rentals when they don't have loaner cars. Mercedes has found the issue, however, the problem will return. I have been to their locations approximately 10 times due to this issue, and I feel there is never a resolution. It has been evident each time I visit Mercedes Benz that they don't care about me as a client. The whole process of trying to "fix" the jolting issue has taken nearly over a month, which has become unbearably stressful for me. The car problems have affected my work as well as my academic life as a student.