2019 Mercedes-Benz A-Class UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The tow hook and strap used when necessary to tow a car and that is stowed under the car or behind the rear bumper and accessed through a small door on the bumper spontaneously deployed while I was driving. It flew up against the side of the car, causing minor damage, damaged and partially dislodged the rear bumper, and the hook embedded in the right rear tire, causing it to go flat. I am waiting to learn whether there is additional damage to the underside of the car such as to a brake line. The parts are available for inspection. This is not a problem to be reproduced! I have photos showing the car and the hook in my tire. The only warning light appeared after the tire started losing pressure, but the thump sound as the hook and strap hit my car, and as the tire rotated and drove over the hook alerted me first. The weather was clear, there was no immediate traffic, no obstacles in the road. No sign of a bullet or something to cause it to deploy.
The sun roof not working since 2023 The roller shade needs to be replaced very BAD design . I took to the dealer to diagnose the problem cost me $200.0 to diagnose no money back I thought it was an electronic issue not because used very cheap rolling shades very under used accessories. Yes I can drive the car paid probably $4,000 for sunroof does not work.
While turning on my Rear defrost to defrost my windshield I heard a explosion then my rear windshield started crackling and shattering all over. I then turned the rear defrost off. Got out to see my whole windshield has shattered from each edge corner spreading from top to bottom. But I don't smell anything burning it sounded like something had blown out but it was extremely loud.
I have leased this vehicle from New in 2019. Since early 2020 I had the check engine come on as well as Tire Sensors. I informed Dealership and they took in for repair. My vehicle is repaired and handed back only for the check engine light and tire sensors to come back on. My vehicle has been in the service department for about 8 times and each time the check engine returns. No reason is given for the failure other than "bring it back and we will fix again". My check engine light is currently now back on and I have to return it again on Tuesday 7th Feb. It would have been in for repair more times but in 2020 I was told by the Dealership Service Manager at that time that it was safe to drive with the check engine light on..which I did. At this time I did contact MBusa and dealt with Executive Referral Manager [XXX]. I also contacted her again in 2022 for assistance. The Dealership can not fix the Check engine light as they have proved by the multiple failed attempts. They have has my vehicle in for weeks during my 42 month lease which ends on 30th March 2023. For nearly all this time the check engine light has been on I have recently again discussed this with MBusa and last week I was connected to another MB Executive Referral Manager called [XXX]. He confirmed that MBusa can not give vehicle mechanical or safety advice [which I found strange] as there is no department within MBusa that deals with this type of enquiry. He stated that whatever the Dealership sees as being safe then MBusa will stand by that decision. I have driven for nearly the whole of my lease with Check engine light on and tire sensor readings. I am handed back my vehicle with the assurance that it has been repaired only for it to fail .on one occasion within 2 miles drive from picking it up. Service Manager does not see this as an issue but I am totally unsure as to what the warning light is telling me and this has made me not enjoy my vehicle or to feel safe. Hence the reason it has 22k. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
There are no problems with the vehicle but this recall listed on the NHTSA is preventing me from listing my vehicle on Turo.
The contact owns a 2019 Mercedes-Benz A220. The contact received a notification for NHTSA Campaign Number: 20V045000 (Unknown or Other) however, the part to do the recall repair was not yet available. The dealer was notified about the recall and the contact was informed that the NHTSA had to confirm the approval of the recall. The manufacturer had been notified of the recall and confirmed the information. MBAG intended to submit a petition for inconsequential noncompliance for NHTSA review. The contact had not experienced a failure. VIN tool confirms parts not available.
Three open recalls for over a year with no remedy.
20V045 - NO FIX FOR THIS OPEN RECALL SINCE JAN 2020. GETS FLAGGED ON CARFAX
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Quick Summary
The 2019 Mercedes-Benz A-Class has 8 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.