2002 Mercedes-Benz C-Class Seats

SEATS CONTROL MODULE

I AM CORROBORATING WHAT WAS SUBMITTED ON CLAIM 10632020. THE FRONT POWER SEATS ON BOTH SIDES OF MY CAR HAVE FAILED. WHEN THEY FAIL THERE IS A CONSTANT BATTERY DRAIN WHILE THE CAR IS OFF THAT DRAINS THE BATTERY COMPLETELY, CAUSING IT TO BE DEAD WITHIN 8 HOURS. FIRST MY DRIVERS SIDE FAILED, THEN WITHIN THE SAME YEAR THE PASSENGER SEAT FAILED. I BOUGHT TWO NEW BATTERIES AND HAD TO ARGUE WITH THE SALESMEN ABOUT WHETHER THE BATTERIES WERE GOOD OR BAD BEFORE I REALIZED THE PROBLEM WAS IN THE SEAT CONTROLS. MB WANTED MULTIPLE THOUSANDS OF DOLLARS TO REPLACE 1 SEAT CONTROLLER. OVERALL THE ELECTRONICS ON MY CAR ARE ITS WEAKEST LINK, AND UNFORTUNATELY WHEN SOMETHING BREAKS THERE IS NO FIXING IT OTHER THAN TO REPLACE THE ASSEMBLY. MB SHOULD COVER THIS ON A RECALL BECAUSE IF SOMEONE'S MOTHER OR WIFE IS OUT ON THE ROAD AND THEY FIND THEIR BATTERY DEAD IN THE DARK OF THE NIGHT THERE IS A SAFETY ISSUE. *TR

THE SEAT CONTROL UNITS DO NOT SHUT OFF AND CONTINUALLY DRAIN THE BATTERY. THIS IS A WIDESPREAD PROBLEM FOR THIS MODEL CAR. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER SEAT MODULE WAS DRAINING THE BATTERY AND AS A RESULT, IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,000.

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SEAT REGULATORS WERE DEFECTIVE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 84,000.

MERCEDES 2002 C320. POWER SEAT CONTROL MODULE FOR BOTH DRIVER AND PASSENGER DRAIN THE BATTERY TO A EXTENT THAT CAR CAN NOT BE STARTED UP. ONLY SOLUTION IS BUY A NEW ($500.00 PLUS LABOR) CONTROL MODULE. I'VE DONE A RESEARCH IN DIFFERENT MERCEDES FORUMS AND IT SEEMS TO BE A COMMON PROBLEM AMONG THESE MODELS. MB DESPITE OF ALL THE PEOPLE HAVING THE SAME PROBLEM HAS NOT ISSUED ANY RECALL. *TR

BATTERY DIES. AFTER DIAGNOSTIC, FOUND THAT DRIVER SEAT CONTROL UNIT DRAINED BATTERY. REPLACED BATTERY AND EVENTUALLY ALL CONTROLS FAIL ON THE SEAT AND STEERING WHEEL. I AM ONE OF MANY MANY PEOPLE WITH THE SAME PROBLEM. NO SOLUTION FOUND AND NO RECALL TO REPAIR. *TR

WE HAVE A 2002 MERCEDES C320 WAGON. THE AUTOMATIC DRIVER AND PASSENGER SEATS DRAINED THE BATTERY COMPLETELY WHERE THE CAR WILL NOT START. WE HAVE DISCONNECTED THE MODULE SEATS SO THAT IT WILL STOP DRAINING THE BATTERY. THE REPLACEMENT FOR EACH MODULE SYSTEM FOR THE SEAT IS ABOUT $500 OR MORE. I BELIEVE THIS IS A MANUFACTURER'S DEFECTS AS IT IS DANGEROUS IF OWNERS ARE NOT AWARE OF THE SITUATION AND LEAVE THEIR CAR PARK FOR A PERIOD OF TIME WILL CAUSE THE OWNERS NOT ABLE TO START THEIR CAR, ESPECIALLY IN AN EMERGENCY SITUATION. *JB

FAULTY SEAT CONTROLLER OF A MERCEDES C32 AMG, DRAINS CAR BATTERY OVERNIGHT, CAUSES NEW BATTERY REPLACEMENT AND CONTROLLER REPLACEMENT (NOT CHEAP - APPR $400). NO NEW CONTROLLER PURCHASED FROM MB USA, JUST DISCONNECTED PLUG (MOVING SEAT IS INOPERABLE). I NOTICED ALMOST ALL US MERCEDES BENZ VEHICLES WITH THAT BODY STYLE (W203) HAVE THAT ISSUE. SOURCES: BAY AREA DEALERSHIPS, A REPAIR SHOP AND ONLINE FORUMS. *TR

SEAT CONTROL MODULE ON PASSENGER SIDE DRAINS THE BATTERY. *TR

CAR BATTERY DRAINS DUE TO A SHORT IN THE POWER SEAT CONTROL UNITS IN MY 2002 MERCEDES BENZ C320. REPLACED BATTERY, RECHARGED BATTERY NUMEROUS TIMES. EVERY OTHER OWNER OF THIS MAKE / MODEL COMPLAINS OF SAME PROBLEM. *TR

POWER SEAT CONTROLLER BECOMES DEFECTIVE AND FAILS TO SHUT DOWN WHEN CAR IS OFF AND LOCKED, AND THUS DRAINS THE BATTERY. *TR

DEFECTIVE SEAT CONTROLLER MODULES ( DRIVER AND PASSENGER ) CAUSE THE BATTERY TO DRAIN COMPLETELY WITHIN 24 HOURS. THIS LEAVES ME STRANDED AND UNABLE TO DRIVE MY VEHICLE. A SEARCH ONLINE REVEALS MULTIPLE OTHER WITH THE SAME ISSUES...INDICATING AN OBVIOUS SAFETY ISSUE THAT IS WELL KNOWN TO THE MANUFACTURER WITH NO RESOLUTION TO THIS PROBLEM FROM THE MANUFACTURER OTHER THAN PAYING $1000 FOR A KNOWN DEFECTIVE ISSUE/PART. *TR

THE CAR PARKED IN THE GARAGE OVERNIGHT AND THE MORNING I HAD AN EMERGENCY AT THE BUSINESS AND COULD NOT START THE CAR. THE BATTERY WAS TOTALLY DRAINED. HAD IT TOWED TO THE SHOP TO BE DIAGNOSED THAT IT WAS THE FRONT DRIVER SIDE POWER SEAT THAT HAS DRAINED ALL THE ENERGY FROM THE BATTERY EVEN WHEN THE CAR IS NOT RUNNING. THE POWER SEAT IS NOW CONTINUOUSLY EXCESSIVELY DRAIN THE BATTERY EVEN WHEN THE CAR IS NOT RUNNING. THE CONSEQUENCES ARE THAT THE CAR IS NOT TRUSTED TO BE ABLE TO START IN AN EMERGENCY SITUATION WHEN THE CAR IS NEEDED FOR TRANSPORTATION. THE CAR HAS VERY LOW MILEAGE ON IT. THE POWER SEAT HAS BEEN RARELY USED AND IT SHOULD NOT FAIL FOR HAVING BEEN IDLE/NOT USED FOR THE LENGTH OF TIME THAT I HAVE OWN THE CAR. I AM THE ORIGINAL FIRST TIME OWNER OF THE CAR AND I HARDLY HAVE TO ADJUST THE POWER SEAT. I BELIEVE THAT THE POWER SEAT IS A MANUFACTURE DEFECT AND COULD BE A DANGEROUS IMPEDIMENT IN AN EMERGENCY SITUATION. THE ARE LOTS OF MERCEDES OWNER WHO HAVE EXPERIENCING THE SAME MALFUNCTION IN THEIR POWER SEATS. I FEEL THAT WITH THESE MANY PEOPLE, IT WARRANTS A RECALL BY MERCEDES FOR ALL THE POWER SEATS. *TR

MY VEHICLE WOULD NOT START, SO I RECEIVED A JUMP, TWO DAYS LATER WHEN I DID NOT DRIVE THE CAR IT WOULD NOT START RECEIVED ANOTHER JUMP AND REPLACED THE BATTERY. DID NOT DRIVE THE CAR FROM 7-4 TO 7-8-07 AND CAR WOULD START. WENT TO MERCEDES DEALERSHIP ON 7-9-07 AND WAS TOLD THAT IT WAS A COMMON PROBLEM ON MY CAR THAT THE SEAT MODULES DO NOT POWER DOWN WHEN THE CAR IS OFF AND THAT IT IS DRAINING THE BATTERY. WENT TO SEVERAL MERCEDES-BENZ FORUM WEBSITES AND FOUND THAT THERE WERE HUNDREDS OF PEOPLE HAVING THE SAME PROBLEM. ONCE THE SEAT MODULE ARE REPLACED FOR $1200.00 THAT THE SEAT MODULES WOULD CONTINUE TO DRAIN THE BATTERY AND WOULD HAVE TO BE REPLACED AGAIN AND THIS BECAME A CYCLE. PLEASE VISIT WEBSITES WWW.BENZWORLD.ORG/FORUMS OR M-BENZFORUM.COM OR TYPE IN GOOGLE OR YAHOO MERCERDES BENZ FORUM AND CONNECT. HERE YOU WILL SEE A LIST OF PEOPLE WITH THE SAME PROBLEM. *AK

THE DRIVERS SEAT FAILS TO RETURN TO THE PRESET MEMORY POSITION. WHEN INSERTING THE KEY INTO THE IGNITION, CONSUMER NOTICED THAT THE SEAT WOULD NOT STOP AT THE PRESET SETTING. *JG