8 complaints reported

2002 Mercedes-Benz C-Class Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
8
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2025

The rear subframe rusted out and failed at the driver side trailing arm mount. It is available for inspection. My pregnant wife was driving it when it failed, luckily it failed an 1/8th mile from our house on a 25mph back road. The problem with these subframes has been well documented in later models and the subject of a class action lawsuit. Nobody has inspected it. There were no symptoms prior to the failure.

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ C230, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2025
May 2024

Suddenly started driving badly on the highway. It would swerve side to side after hitting a bump. The rear sits about two inches lower than the front. My trusty independent mechanic said I should check the rear subframe and refrain from driving the car. KBB lists a safety recall for this issue, stating that the rear subframe wasn't sufficiently rustproofed. Mercedes and NHTSA do not list this recall, and my local dealer says the repair will cost around $3,000. May have to scrap the car with 81,000 miles on it.

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ C320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Mar 2024
Jun 2011

I JUST HAD THE CONVERSATION WITH MY MB DEALER ABOUT REPLACING A MALFUNCTIONING YAW RATE SENSOR ON MY 2000 C230K. THE PROBLEM IS THAT THIS IS CAUSING A DANGEROUS SITUATION BECAUSE IT IS RANDOMLY ENGAGING MY BRAKES AT ALL SPEEDS WHEN IT THINKS THE CAR IS OUT OF CONTROL. *TR

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ C230, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2011
Jul 2007

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S55. WHILE DRIVING 95 MPH, THE FRONT SUSPENSION SUDDENLY DROPPED AND RETURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHO FOUND THAT THE ACTIVE BODY CONTROL HIGH PRESSURE SYSTEM HAD FAILED. THE VEHICLE IS NOW REPAIRED. THE CURRENT MILEAGE IS 38,800 AND FAILURE MILEAGE WAS 38,575.

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ MERCEDES BENZ, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2007
Jul 2006

WHILE DRIVING THE DRIVERS SIDE FRONT SUSPENSION COLLAPSED ONTO THE FRONT TIRE. UPON INSPECTION OF THE SUSPENSION THE BOLT CONNECTING THE WHEEL HUB TO THE UPPER PART OF THE MCPHERSON STRUT WAS MISSING. THIS ALLOWED THE STRUT TO FLEX SIDEWAYS WHICH CAUSED THE BOTTOM BRACKET OF THE STRUT CRACK AND FAIL. THIS ALLOWED THE ENTIRE CAR TO FALL ONTO THE FRONT DRIVERS SIDE TIRE. THE PASSENGERS SIDE FRONT SUSPENSION WAS ALSO INSPECTED AND THE SAME BOLT WAS FOUND TO BE APPROXIMATELY 2/3 LOOSENED. BOTH FRONT STRUTS HAD TO BE REPLACED. FORTUNATELY WHEN THIS HAPPENED TO MY DAUGHTER SHE WAS ONLY DOING APPROXIMATELY 25 MPH AS SHE HAD JUST MADE A TURN. *NM

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ C230, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2006
Nov 2002 Crash

WHILE DRIVING, CONSUMER MADE A RIGHT TURN ONTO A RAMP. THE VEHICLE SLID WHICH CAUSED THE ESP (ELECTRONIC STABILITY PROGRAM)TO ENGAGE WHICH RESULTED IN VEHICLE HITTING INTO THE CURVE AND DAMAGING THE FRONT AND REAR LEFT VEHICLE SUSPENSION. TS THERE IS A GLITCH IN THE ESP SYSTEM. WHEN BRAKING THE ESP KICKS IN AS IF THE VEHICLE IS SLIDING WHEN IT IS NOT. THIS IS WHAT CAUSED THE VEHICLE TO CRASH INTO THE CURB INSTEAD OF BRAKING AS INTENDED. *JG

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ C230, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2002
May 2002

WHILE STARTING VEHICLE THERE IS CONSTANT VIBRATION UNTIL VEHICLE HAS HEATED UP APPROXIMATELY 20 MINUTES. DEALER HAS BEEN NOTIFIED, MECHANIC HAS NOT FOUND WHAT WAS CAUSING THE PROBLEM. WHILE IN REPAIR DEALER PROVIDED SEVERAL RENTAL CARS TO CONSUMER, AND ALL OF THE RENTAL CARS WERE EXPERIENCING THE SAME PROBLEM. *AK

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ C CLASS, Manufacturer: Mercedes-Benz USA, LLC
Mar 2002

VEHICLE WOULD WANDER TO RIGHT WHEN DRIVEN. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK

Type: Vehicle, Vehicle: 2002 MERCEDES BENZ C CLASS, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2001

Trend Over Time

Complaints by year

Quick Summary

The 2002 Mercedes-Benz C-Class has 8 Suspension complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.