2008 Mercedes-Benz C-Class Air Bags

The airbag headrests opened up randomly without being involved in an accident!

The contact owned a 2008 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Numbers: 16V081000 (Air Bags) and 16V363000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer was not contacted. The manufacturer was contacted.

My car had the Takata airbags that were recalled. It says the recalls were repaired but my vehicle is saying that the driver-side airbag has malfunctioned. I haven't been in any accidents. So I contacted Mercedes and they could not find verification that the previous open recalls were ever fixed.

PLEASE DISASSOCIATE THIS VEHICLE WITH ME. I HAVE BEEN GETTING RECALL NOTICES FOR THE LAST 5 YEARS! IT WAS TOTALED IN AN ACCIDENT IN 2015 AND THE INSURANCE CLAIM WAS PAID AND THE INSURANCE COMPANY TOOK OWNERSHIP/SENT TO ACTION- DECLARED A TOTAL LOSS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF NASHVILLE, 630 BAKERS BRIDGE AVE, FRANKLIN, TN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT DRIVER AND FRONT PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED APPROXIMATELY ONE SECOND BEFORE THE DEPLOYMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PICKED UP THE VEHICLE, AND TOOK IT TO MERCEDES-BENZ OF FT. LAUDERDALE (954-949-0623, LOCATED AT 2411 SOUTH FEDERAL HIGHWAY, FT. LAUDERDALE, FL 33316) FOR INVESTIGATION. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNKNOWN. *DT *TR

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN THE FRONT DRIVER HEADREST AIR BAG DEPLOYED WITHOUT IMPACT. THE CONTACT STATED THE FRONT PASSENGER SIDE SRS MALFUNCTION SERVICE REQUIRED AND THE FRONT DRIVER SIDE SRS MALFUNCTION SERVICE REQUIRED WARNING MESSAGES ILLUMINATED. THE CONTACT STATED SHE HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE HEADREST THAT DEPLOYED. THE CONTACT STATED SHE COULD SMELL AND SAW SMOKE ON THE REAR HEADREST. THE CONTACT WAS ABLE TO PARK ON THE SHOULDER OF THE ROAD AND DECIDED TO CONTINUE TO DRIVE TO HER RESIDENCE. THE CONTACT SUSTAINED NECK AND HEAD INJURIES, BUT HAD NOT SOUGHT MEDICAL ATTENTION. NO POLICE REPORT HAD BEEN FILED. THE CONTACT STATED SHE HAD NHTSA CAMPAIGN NUMBER: 17V177000 (ELECTRICAL SYSTEM, AIR BAGS) COMPLETED PREVIOUSLY ON THIS VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF MASSAPEQUA LOCATED AT 101 SUNRISE HWY, AMITYVILLE, NY 11701, (631) 213-2023, WHERE IT WAS DIAGNOSED WITH NEEDING 2 FRONT HEADREST TO BE REPLACED AND TO REPROGRAM THE ELECTRONICALLY SYSTEM. THE VEHICLE HAD NOT BEEN REPLACED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE SRS WARNING INDICATOR PERIODICALLY ILLUMINATED. THE VEHICLE WAS CURRENTLY AT MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX 78752, (512) 220-0940) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

2008 MERCEDES-BENZ C300. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AND FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CALABASAS AT (818) 528-5513 (LOCATED AT 24181 CALABASAS RD, CALABASAS, CA 91302) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF VALENCIA (23355 VALENCIA BLVD, SANTA CLARITA, CA 91355, (661) 753-5555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

TAKATA RECALL: I WENT TO MERCEDES IN PARAMUS, NJ TO COMPLETE THE RECALL ON THE AIRBAGS TO MY VEHICLE.. THE SERVICE REP STATED THAT BECAUSE I HAVE AN SRS LIGHT ON IN MY VEHICLE THAT I WOULD NEED TO PAY $160.00 (DISCOUNTED FROM THE $299.00) IN ORDER TO FIND OUT WHAT WAS WRONG WITH THE VEHICLE, THEN CORRECT THAT SITUATION (OUT OF MY POCKET) BEFORE THEY CAN COMPLETE THE RECALL... THE FUNNY PART IS THAT THE SRS LIGHT IS FOR THE SUPPLEMENTAL RESTRAINT SYSTEM WHICH ARE MY AIR BAGS!!! I HAVE HAD THE SRS LIGHT ON MY VEHICLE SINCE I BOUGHT HE CAR WHICH HAS BEEN 9 YEARS! OF COARSE MERCEDES IS TRYING TO CHARGE ME SOMETHING BECAUSE THEY FIGURE 'WHY SPEND SO MANY HOURS OF FREE LABOR ON A VEHICLE THAT IS 10 YEARS OLD' I ACTUALLY EXPECTED THIS OUTCOME! NOTHING IS EVER FREE WITH MERCEDES.... I AM NOT GIVING THEM A PENNY FOR AN ISSUE I HAVE HAD WITH THE VEHICLE SINCE I BOUGHT IT AUGUST 2009

WE HAVE BEEN WAITING SINCE THE START OF THE NHTSA RECALL OF MERCEDES-BENZ C300S FOR FAULTY AIRBAGS FOR THE APPROPRIATE REPLACEMENT. I BELIEVE THIS HAS BEEN ABOUT TWO YEARS SINCE WE RECEIVED OUR FIRST NOTICE. LAST WEEK WE RECEIVED A NOTICE FROM OUR DEALERSHIP THAT THE PART WAS IN AND THAT WE SHOULD SCHEDULE OUR FREE REPAIR. HOWEVER, TODAY, WHEN MY HUSBAND BROUGHT THE CAR IN FOR SERVICE HE WAS TOLD THAT THE PART WAS NOT AVAILABLE. THIS HAS BEEN GOING ON FOR SOME TIME AND THE PURPOSE OF THIS EMAIL IS TO INFORM NHTSA THAT MBUSA AND MB OF MIAMI ARE CONTINUING TO FULFILL THEIR OBLIGATIONS UNDER FEDERAL AUTO SAFETY LAWS. WE ARE BOTH DISGUSTED BY THE LENGTH OF TIME THIS PROCESS HAS TAKEN AND WE WANT SOMETHING TO BE DONE TO ENSURE THAT OUR CAR'S AIRBAG SYSTEM IS PROPERLY REPAIRED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). FLETCHER JONES MOTORCARS OF FREMONT (LOCATED AT 5760 CUSHING PKWY, FREMONT, CA 94538, (510) 623-1111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. WHAT IS THE STATUS OF THE DRIVER AND PASSENGER AIRBAG RECALL ON MY 2008 MERCEDES-BENZ C300? I DON'T FEEL SAFE DRIVING MY CAR DUE TO THE POSSIBILITY OF THE AIRBAGS DEPLOYING. ITS BEEN OVER 2 YEARS SINCE THE RECALL WAS ISSUED. WHEN WILL MY VEHICLE BE SERVICED?

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS), 16V363000 (AIR BAGS), AND 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF THE WOODLANDS IN THE WOODLANDS, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I'VE WAITED OVER 2 YEARS FOR REPLACEMENT OF DRIVER AND PASSENGER AIR BAGS AND NOW MY SON IS DRIVING THE CAR. I FEAR EVERYDAY FOR HIS SAFETY,PLEASE HELP! WILL THEY EVER GET REPLACED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) IN MAY OF 2016. AFTER CONTACTING THE DEALER (ORLAND MERCEDES OF ORLAND PARK, 8430 W. 159TH ST, ORLAND PARK, IL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE SRS AIR BAG WARNING INDICATOR KEPT FLASHING. THE DEALER (MERCEDES-BENZ OF FOOTHILL RANCH, 81 AUTO CENTER DR, FOOTHILL RANCH, CA 92610, 1-(949) 354-0112) INDICATED THAT A DIAGNOSTIC TEST WOULD NEED TO BE SCHEDULED BEFORE SERVICING THE VEHICLE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT WAS NOT NOTIFIED BY MAIL OF THE RECALLS AND THE DEALER MADE NO MENTION OF THE TWO AIR BAG RECALLS. THE CONTACT HAD ALREADY WAITED AN EXTENDED PERIOD OF TIME TO RECEIVE THE PART FROM THE MANUFACTURER. THE DEALER MADE NO MENTION OF A LOANER VEHICLE OPTION AND HAD NOT CALLED TO PROVIDE ANY INFORMATION ABOUT PART AVAILABILITY. THE CONTACT WAS UNABLE TO SELL THE VEHICLE DUE TO ADDITIONAL REPAIRS BEING REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- DRIVER'S SIDE

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED MERCEDES-BENZ OF TEMECULA DEALER ((951) 216-7800, 40910 TEMECULA CENTER DR, TEMECULA, CA 92591,) WHERE T WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CARLTON MOTORCARS INC. (2446 LAURENS RD, GREENVILLE, SC 29607, (864) 213-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A SERIES OF INDISTINCT GRINDING NOISES AND THE STEERING FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE SERPENTINE HYDRAULIC BELT WAS REPLACED IN FEBRUARY OF 2018. THE FAILURE RECURRED AND THE INDEPENDENT MECHANIC REPLACED THE SERPENTINE HYDRAULIC BELT A SECOND TIME. THE CONTACT STATED THAT THE INDISTINCT GRINDING NOISES CONTINUED. ON AUGUST 24, 2018 THE VEHICLE WAS TAKEN TO BENZEL-BUSCH MOTOR CAR (28 GRAND AVENUE, ENGLEWOOD, NEW JERSEY, (201) 567-1400) AS THE SUNROOF HAD BECOME INOPERATIVE. THE DEALER WAS ABLE TO CLOSE THE SUNROOF. HOWEVER, THE WORK ORDER STATUS FORM STATED THAT THE DEALER CHECKED FOR NOISE AND REMOVED THE OCP, INSPECTED CABLES FOR DAMAGE, AND ASSESSED MECHANICAL CABLES TO MAKE SURE THEY DID NOT SLIP WHILE DRIVING. IN ADDITION, THE DRIVER AND PASSENGER AIR BAG WERE REPLACED, AS STATED BY THE WORK ORDER FROM THE DEALER. THEREAFTER, THE CONTACT STATED THAT THE ESP WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE CRUISE CONTROL BECAME DISABLED AND THAT THE VEHICLE HESITATED TO ACCELERATE FORWARD WHILE DRIVING VARIOUS SPEEDS. THREE WEEKS LATER THE CONTACT STATED THAT THE INDISTINCT GRINDING NOISES RECURRED. THE VEHICLE WAS THEN TAKEN TO MERCEDES-BENZ OF NANUET (99 NY-304, NANUET, NEW YORK 10954 (845) 624-1500) WHERE IT WAS DETERMINED THAT OIL HAD LEAKED FROM UNDERNEATH THE VEHICLE AND THAT THERE WAS A POTENTIAL FIRE RISK. THE WORK ORDER REPAIR FORM STATED THAT THE STEERING COLUMN WAS FAULTY, AS WELL AS THE AXLE BOOST. THE DEALER REPLACED BELT TENSIONERS AND IDLER PULLEYS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,412. *DT*JB *DT CONSUMER STATED VEHICLE WAS A TOTAL LOSS AND AIRBAG DIDN'T DEPLOY. *JB