279 complaints reported

2008 Mercedes-Benz C-Class Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
279
Crashes
14
Fires
2
Injuries
12

Complaint Timeline

Chronological view of owner reports

Feb 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) HOWEVER, THE REMEDY OR PART FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2015
Feb 2016

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2015
Feb 2016

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE SRS CONTROL FOR THE AIR BAGS FAILED. THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,406. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2016
Feb 2016

TAKATA AIRBAG RECALL- FOUND OUT ON THE NEWS AND CONFIRMED IT ON NHTSA WEBSITE. TO DATE NO LETTER FROM MERCEDES IDENTIFYING CALL AS PART OF RECALL. CONTACTED LOCAL MB DEALER WHO REFERRED ME TO MB CORPORATE. I HAD ALREADY CONTACTED MBUSA PREVIOUSLY AND AGAIN NO DETAILS AS TO WHEN MB NHTSA RECALL LETTER WOULD BE SENT OR WHEN PARTS WERE TO BE AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2016
Feb 2016

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2015
Feb 2016

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2015
Feb 2016 Crash

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WAS TEE-BONED BY A SECOND VEHICLE. DURING THE INCIDENT, THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2016
Feb 2016

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,502. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2015
Feb 2016

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2015
Feb 2016

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2016
Feb 2016

NHTSA RECALL 15V711 STILL WAITING !

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2015
Jan 2016

CALLED THREE TIMES TO FORT WASHINTON, THEN CALLED 1-800-MERCEDES AND WAS TOLD THAT THEY DID NOT HAVE A FIX, YET , FOR THIS ISSUE AND THAT I WOULD BE NOTIFIED WITH A SIMILAR LETTER DATED DECEMBER 2015. I JUST WANT SOMETHING ON THE RECORD IF SOMETHING HAPPENS AND MYSELF, PASSAGERS OR ANYONE ELSE IS INJURED BECAUSE OF THIS CAR DEFECT AND RECALL.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2016
Jan 2016

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL OR REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2015
Jan 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE SRS WARNING LIGHT FLASHED AND REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2015
Jan 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE FAILURE IN WHICH THE SRS AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2015
Jan 2016

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) AND WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, "RIGHT FRONT SRS MALFUNCTION" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 07/12/16*LJ THE VEHICLE WAS REPAIRED. HOWEVER, AFTER THE REPAIR, THE RIGHT FRONT SRS MALFUNCTION INDICATOR CONTINUED TO DISPLAY ACROSS THE MESSAGE BOARD. UPDATED 07/20/16.*JB

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2016
Sep 2015

DRIVER AIRBAG LIGHT COME ON DASH AND OFF.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2015
Jul 2015

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300W. WHILE DRIVING APPROXIMATELY 60 TO 70 MPH, THE INSTRUMENT PANEL DISPLAYED "FRONT LEFT SRS MALFUNCTIONED; SERVICE REQUIRED". THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,150.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2015
Jul 2015 Crash

TL* THE CONTACT OWNED A 2008 MERCEDES BENZ C350. WHILE DRIVING APPROXIMATELY 70 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A THIRD VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jun 2015
Aug 2014 Crash Injury

TL* THE CONTACT OWNED A 2008 MERCEDES BENZ C300. WHILE DRIVING 50 MPH, THE CONTACT WAS UNAWARE THAT THE DRIVING PATTERN ON THE ROAD CHANGED AND CRASHED THE VEHICLE INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 11/05/14*LJ THE CONSUMER STATED HER SON RECEIVED SEVERE FACIAL, HEAD INJURIES. SURGERY WAS REQUIRED IN ORDER TO RECONSTRUCT FACIAL FRACTURES AND LACERATIONS. UPDATED 7/15/2015*JS

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2014
Feb 2013

THE SRS WARNING LIGHT KEEPS COMING ON. I CAN NOT LOCATE ANY RECALLS OR WARNINGS FROM THE MERCEDES DEALER WE PURCHASED THIS VEHICLE NEW FROM. WHAT SHOULD WE DO BEFORE THE AIRBAG MISTAKENLY DEPLOYS? *TR

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2013
Feb 2012

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HEAD REST AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THAT THE PASSENGER SIDE SEAT SENSOR WAS MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 62,000.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2011
Aug 2011 Crash Injury

IN MY 2008 MERCEDES C350 MY AIRBAGS FAILED TO DEPLOY IN A HEAD ON CRASH AT 50 MILES PER HOUR, THE CAR HAD 18,000 IN DAMAGE AND NO AIRBAGS WENT OFF. *TR

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2011
Feb 2010 Crash Injury

TL*THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT HE WAS INVOLVED IN A FRONTAL CRASH BUT HIS AIR BAGS DID NOT DEPLOY. SINCE THE AIR BAGS DID NOT DEPLOY, HIS BODY HIT THE STEERING WHEEL WHICH CAUSED THE STEERING COLUMN TO BREAK. THE CONTACT WAS SUSTAINED INJURIES TO HIS HEAD AND CHEST. A POLICE REPORT WAS TAKEN AT THE SCENE. HE CALLED THE DEALERSHIP AND WAS INSTRUCTED TO CALL THE MANUFACTURER. THE MANUFACTURER SENT A REPRESENTATIVE TO INSPECT THE VEHICLE; THE REPRESENTATIVE STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 20,000.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2009
Feb 2010 Crash Injury

TL*THE CONTACT OWNS A 2008 MERCEDES BENZ C300. WHILE DRIVING AT SPEEDS OF 30 MPH, A VEHICLE MADE AND IMPROPER TURN TO GET IN FRONT OF THE CONTACTS VEHICLE WHICH THE CONTACT CRASHED INTO THE OTHER VEHICLE. THE CONTACTS FRONT DRIVER'S SIDE CRASHED INTO THE PASSENGER'S SIDE OF THE PRECEDING VEHICLE. THE AIRBAGS DID NOT DEPLOY AT THE TIME OF THE CRASH. THE CONTACT SUSTAINED MODERATE INJURIES TO HIS CHEST, HEAD, HANDS, KNEES AND LOWER BACK. THE POLICE ARRIVED AT THE SCENE AND A REPORT WAS MADE. AFTERWARD, THE MANUFACTURER WAS CONTACTED AND AN INVESTIGATOR WAS SENT TO EXAMINE THE VEHICLE FOR DEFECTS IN THE AIR BAG. THE INVESTIGATOR DID NOT FIND ANY FAILURES TO THE AIR BAGS. THE MANUFACTURER WOULD NOT TAKE ANY LIABILITY FOR THE FAILURE STATING THAT THE THRESHOLD FOR THE AIR BAG DEPLOYMENT WAS "NOT REACHED." REPAIRS WERE MADE BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 22,250. UPDATED 4/7/2010 *CN 09/23/10

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2009

Trend Over Time

Complaints by year

Quick Summary

The 2008 Mercedes-Benz C-Class has 279 Air Bags complaints on file. 14 crashes have been reported. Review the timeline above for detailed owner experiences.