96 complaints reported

2007 Mercedes-Benz E-Class Fuel System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
96
Crashes
0
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

May 2014

SUMMER OF 2013, I CARRIED THE CAR TO THE DEALER BECAUSE THERE WAS LOUD SMELL OF GAS, THEY CHECKED IT OUT BUT SAID THEY COULDN'T FIND ANYTHING. ON 2 NOVEMBER 2014 MY WIFE FILL THE TANK WITH GAS AND ADVISED ME THAT THERE WAS LOUD SMELL OF GAS. I CHECKED IT OUT, TOOK THE BACK SEAT UP SO I COULD SEE THE GAS TANK AND THERE WAS GAS ON TOP OF THE FUEL SENDING UNIT. I WENT TO THE DEALER AND ASK IF THERE WAS A RECALL, THEY SAID NO BUT THEY WOULD CHECK IT OUT AND REPAIR IT FOR A FEE. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES BENZ E550, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2014
May 2014

SMELLED GAS INSIDE VEHICLE AFTER FILLING UP, ENGINE LIGHT CAME ON, AND THE SMELL WAS EXTREMELY OVERWHELMING WITH GAS FUMES. I HAD TO ROLL ALL WINDOWS AND SUNROOF DOWN IN 20 DEGREES WEATHER. CONTACTED MERCEDES BENZ ATLANTA ON PIEDMONT (ALL RECORDS ON FILE WITH UP KEEP OF VEHICLE MAINTENANCE) TO ADVISE. FIRST AVAILABLE APPOINTMENT WAS TUESDAY 8 AM. TOOK THE CAR TO BE REPAIRED AND I AM STUCK WITH A $1400 REPAIR BILL. I WAS TOLD BY MY SERVICE ADVISOR THAT IN 7 YEARS THE FUEL PUMP GOES OUT AND HAS TO BE REPLACED? REALLY MERCEDES? THIS IS A MANUFACTURE DEFECT AND THE CONSUMER SHOULD NOT BE HELD ACCOUNTABLE FOR SOMETHING THIS MAJOR. SO MUCH FOR HIGH END TOP OF THE LINE. THIS IS CERTAINLY A DEFECT AND NEEDS TO BE RECALLED IMMEDIATELY. I WANT MY MONEY BACK AND MERCEDES NEED TO SEND MY CHECK IMMEDIATELY. I WILL THINK LONG AND HARD BEFORE I PURCHASE ANOTHER MERCEDES SINCE THIS IS THE NORMAL EXPECTANCY FOR MERCEDES UPSCALE PERFORMANCE. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2014
May 2014

FILLED UP MY 2007 MERCEDES E350 ON 1/4/14 AND CAME HOME. I WAS AWAKENED BY A STRONG ODOR OF GAS SMELL. WENT INTO THE GARAGE AND WAS MEET WITH EVEN A STRONGER ODOR OF GASOLINE. THIS IS A DANGEROUS SITUATION DUE TO THE FACT THAT MY WATER HEATERS ARE LOCATED IN MY GARAGE AND I DON'T WANT TO HAVE AN EXPLOSION DUE TO THE VAPORS. I HAVE NOTICED MULTIPLE COMPLAINTS ON THIS ISSUE AND AN INVESTIGATION IS BEING DONE. I JUST HOPE THAT NO ONE IS INJURED OR KILLED BEFORE SOMETHING IS DONE TO TAKE CARE OF THIS. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2014
Apr 2014

FILLED GAS TANK AND PARKED CAR IN GARAGE. THE NEXT MORNING THERE WAS A STRONG ODOR OF GASOLINE IN THE GARAGE. LOOKED INTO PROBLEM AND FOUND A PROBLEM WITH THE GAS SENSING UNIT ON THE LEFT SIDE UNDER THE REAR SEAT. FOUND THE LARGE NUT LOOSE AND TIGHTENED. FILLED GAS TANK AGAIN ON 4/21/14 AFTER PARTIALLY FILLING IN THE INTERIM. THE NEXT MORNING THE GARAGE HAD A GASOLINE ODOR. REMOVED SEAT AND FOUND THE ENTIRE AREA WAS FILLED WITH GASOLINE, PROBABLY ABOUT 100 CC. REMOVED GASOLINE AND DROVE 50 MILES. RETURNED CAR TO GARAGE. AFTER FOUR HOURS GASOLINE ODOR IS IN GARAGE AND THE SENSING UNIT IS DAMP WITH GASOLINE. CALLED MERCEDES DEALER AND SET AN INSPECTION DATE. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2013
Apr 2014

AFTER FILLING UP MY GAS TANK, FOR THE FIRST TIME AFTER BUYING MY USED CAR, I SMELLED GAS IN THE INTERIOR OF THE CAR. ONCE HOME, I COULD SMELL GAS OUTSIDE OF THE CAR ON THE DRIVER'S SIDE. I RESEARCHED THIS ONLINE AND CAME TO FIND OUT EITHER THE SENDING UNIT OR GAS TANK WAS FAULTY WITH THIS GROUP OF MERCEDES. I REMOVED THE REAR SEAT, THEN REMOVED THE COVER PLATE OVER THE FUEL SENDING UNIT ONLY TO FIND ABOUT 5-6 CUPS OF GASOLINE SITTING ON TOP OF THE GAS TANK. I TRIED TO SOAK UP THIS GAS WITH RAGS, BUT THE VOLUME WAS TOO GREAT, SO I USED A SHOPVAC TO REMOVE THE LAKE OF GAS SITTING ON TOP OF THE TANK, RIGHT BENEATH THE REAR SEAT. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WOULD BE SAFE FOR MY CHILD; I GUESS I WAS WRONG WHEN I FURTHER READ THAT MERCEDES IS DOING NOTHING ABOUT THIS PROBLEM AND THE NHTSA HAS BEEN DRAGGING IT'S FEET FOR 3 YEARS ON THIS MATTER. WOULD YOU FEEL SAFE DRIVING MY CAR, WITH YOUR SON OR DAUGHTER IN THE REAR SEAT, ONLY TO BE REAR ENDED ON THE HIGHWAY BY A TRUCK? I AM GOING TO GUESS THAT YOU WOULD SAY NO, AND THAT YOU WOULD FEAR FOR YOUR CHILD BEING BURNED ALIVE. PLEASE TAKE ACTION ON THIS MATTER NOW. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2014
Apr 2014

EXCESSIVE GAS SMELL INSIDE AND OUTSIDE OF VEHICLE. AFTER TIGHTENING THE GAS CAP AND TRYING TO FIGURE OUT WHAT THE PROBLEM WAS, I CONTACTED THE MAIN NEW JERSEY OFFICE JAN 24 TO REPORT THAT I WAS AFRAID TO DRIVE THE CAR ANY LONGER. THAT DAY, THE CAR WAS TOWED TO THE LOCAL MERCEDES BENZ; I WAS INITIALLY INFORMED THAT THE SMELL WAS DUE TO A LEAKING GAS TANK. HOWEVER THE LEAK WAS COMING FROM THE FUEL FILTER/SEAL/COVER RING FOR WHICH I WAS CHARGED $570.70 TO REPLACE. AT THAT TIME, MILEAGE WAS 128,318. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2013
Feb 2014

GAS GAUGE ONCE GETS TO 1/2 TANK NO LONGER SHOWS HOW MUCH GAS IS IN THE TANK SMELL GAS FUMES AFTER REFUELING. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2014
Feb 2014

I PURCHASED THIS CAR LATE JULY 2012 AND WHEN I WENT TO PICK IT UP I NOTICED A SLIGHT SMELL OF GAS FROM THE LEFT REAR OF CAR BUT, DIDN'T THINK MUCH OF IT AS IT WAS A NEW TO ME VEHICLE, JUST THOUGHT IT WAS FRESHLY FILLED UP. THE NEXT TIME I FILLED UP I NOTICED THAT THE CAR SMELLED BOTH INSIDE THE CAR AND OUTSIDE THE CAR. AS A NEW OWNER OF A NEWER MB I JOINED MBWORLD FORM AND SEARCHED THIS PROBLEM WITH E55 AND E63 AND FOUND THAT IT IS A COMMON PROBLEM FOR THE W211 CARS. ALSO, IT SEEMS THE SOLUTION IS NOT AS OBVIOUS AS ONE WOULD THINK. ON NOV 14, 20012 I TOOK IT TO CAL STAR MOTORS IN GLENDALE CA (A MERCEDES DEALER) FOR REPAIR, THEY TOLD ME THAT THE CAUSE OF THE PROBLEM IS THE SEAL BETWEEN THE SENDING UNIT AND THE GAS TANK. THEY REPLACED THIS PART AND I DROVE THE CAR HOME AS I NEEDED TO BRING IN CAR WITH HALF A TANK FOR REPAIR I DID NOT NOTICE ANY ISSUE. NEXT TIME I FILLED UP THERE WAS NO SMELL FROM INSIDE CABIN AND ONLY SLIGHT SMELL OUTSIDE. I NOW HAVE FILLED UP SEVERAL TIMES AND THE PROBLEM HAS RETURNED. I SHOULD SAY THAT AFTER FILL UP THERE HAS NEVER BEEN ANY LEAKED GAS PRESENT WHEN PARKED AS I CHECK DRIVE DAILY FOR ANY EVIDENCE OF LEAKS IN ANY FLUID. I FEEL THAT IF THERE IS A GAS LEAK ISSUE WITH THIS/THESE CARS WHICH IT APPEARS THERE IS BASED ON SO MANY ISSUES REPORTED THAT MERCEDES HAS A RESPONSIBILITY TO SOLVE THE PROBLEM AS IT IS A VERY DANGEROUS SITUATION TO LEAVE UNRESOLVED. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES BENZ E63, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2012
Jan 2014

MY CHECK ENGINE LIGHT WENT ON AND I IMMEDIATELY TOOK THE CAR TO MY MERCEDES DEALER WHO, AFTER INVESTIGATING, SAID THAT I HAD A LEAK IN THE SEAM OF MY FUEL TANK. THE LEAK WAS IN THE PASSENGER COMPARTMENT BUT I COULDN'T SENSE ANY GASOLINE ODOR. THE DEALER SAID THAT THE TANK HAD TO BE REPLACED AND THE CHARGE WOULD BE $2200. I LEFT THE CAR FOR REPAIR AND WHEN I PICKED IT UP THE DEALER SAID THEY WOULD PAY HALF THE COST. AFTER CHECKING REPORTS OF THE SAME PROBLEM ON THE WEB, I HAVE BEEN WONDERING IF MERCEDES IS COVERING UP A POTENTIALLY LETHAL DEFECT IN THAT MODEL. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2013
Jan 2014

PURCHASED 2007 E350 WAGON JUNE 16 2014, UPON FIRST REFILL OF FUEL TANK NOTICED THE SMELL OF GASOLINE INSIDE AUTOMOBILE. IT DISSIPATES OVER TIME. ON 30 JUNE, PURCHASED SECOND FULL TANK OF FUEL AND NOTICED SAME ISSUE AND BEGAN RESEARCH. I DISCOVERED THIS HAS BEEN AN ENDEMIC ISSUE WITH THE FUEL PUMP AND FUEL TANK. AM RESEARCHING RECALLS AND TAKING TO TRUSTED MECHANIC TODAY TO GET TO THE ROOT CAUSE. FUEL VAPORS ARE HIGHLY VOLATILE AND I WILL CONTACT MERCEDES BENZ TO REGISTER MY COMPLAINT. WILL KEEP YOU UPDATED. THE CURRENT MULTI-BILLION GM RECALL IS A SIMILAR ISSUE THAT CORPORATE LEADERS IGNORED FOR YEARS AND NOW PAYING A DEAR PRICE. WILL ENGAGE MB OF NA IN A DELIBERATE AND DOGGED MANNER UNTIL RESOLVED. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jun 2014
Jan 2014

PARKED CAR IN GARAGE AND THERE IS AN EXTREMELY STRONG GASOLINE ODOR THAT NOT ONLY FILLS THE GARAGE BUT HAS SEEPED IN TO THE HOUSE OVERNIGHT. POSSIBLE CATASTROPHIC EXPLOSION POTENTIAL. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2014
Dec 2013

GAS LEAK WHEN FUELING CAUSING GASOLINE FUMES IN THE VEHICLE. VERY DANGEROUS!! *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2013
Dec 2013

AFTER FUELING MY CAR, GASOLINE SMELL BECAME INTOLERABLY STRONG. I CALLED THE DEALER AND THEY TOLD ME THAT THE 2007 E350 IS KNOWN FOR LEAKS AND I SHOULD BRING IT FOR A DIAGNOSTIC CHECK. THE MANUFACTURER ACCORDING TO THE DEALER IS AWARE BUT NO FEDERAL ACTION HAS BEEN MANDATED. ESTIMATES COULD RANGE FROM $1000 TO $2000. BUMMER. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2013
Dec 2013

AFTER FUELING CAR, THERE IS A STRONG RAW FUEL SMELL THAT PERMEATES THE CAR. IT WILL LAST FOR ABOUT 40 MILES THEN WILL SUBSIDE. IF YOU HAVE NOT DRIVEN SUFFICIENT MILEAGE BEFORE PARKING, THE SMELL CAN LAST FOR DAYS, WEEKS AND/OR MONTHS. IF THE CAR HAPPENS TO BE PARKED ON AN INCLINE, THE FUMES ARE STRONG ENOUGH TO KEEP YOU OUT OF THE CAR. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2012
Dec 2013

VERY STRONG SMELL OF GASOLINE OUTSIDE THE CAR WHEN PARKED; AND INSIDE WHEN DRIVING OR WHEN STOPPED WHILE DRIVING SLOW. THIS HAPPENED A DAY AFTER SERVICING THE CAR TRANSMISSION AT THE SAME DEALERSHIP.TOOK IT BACK TO DEALER, THEY CLAIM IT'S A VERY COMMON ISSUE AND THE CAR IS HAZARDOUS TO DRIVE BECAUSE GAS LEAK IS ON TOP OF EXHAUST AND CAN START A FIRE. IT NEEDED $3,000 REPAIRS (GAS TANK + FUEL PUMP & SENDING UNIT.) I WAS DRIVING A TIME BOMB WITH MY CHILDREN THE NIGHT BEFORE WITHOUT REALIZING IT. THERE SHOULD BE A RECALL FOR THIS DANGEROUS FACTORY DANGEROUS DESIGN & POOR ENGINEERING QUALITY OF GAS TANK. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES BENZ E550, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2013
Dec 2013

EVERY TIME I FILL UP MY GAS MY GARAGE SMELLS OF STRONG GAS ORDER. NO VISIBLE GAS LEAK AND NO SMELL IN THE CAR, JUST INSIDE THE GARAGE. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2013
Dec 2013

THIS CAR HAS EVERLASTING GASOLINE SMELL. THIS SMELL IS VERY EVIDENT AND PERSISTENT INSIDE THE CLOSED SPACES LIKE THE GARAGE NOT TO MENTION IN AND AROUND THE CAR, INSIDE AND OUT, PRETTY MUCH ALL OVER THE SMELL. THE SMELL IS SO PUNGENT THAT YOU CAN SMELL INSIDE THE MOVING CAR THROUGHOUT THE DRIVE, REGARDLESS OF THE LENGTH OR TIME OF THE DRIVE, CAUSING CONSTANT HEADACHE. THE SMELL IS EVEN MORE POIGNANT WHEN THE GAS TANK IS FILLED FULL TANK OF GAS, WHICH CAUSES EVEN GREATER HEADACHE DETERRING THE ABILITY TO DRIVE! *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2012
Nov 2013

WHEN FILLING THE GAS TANK ALL THE WAY AND STOPPING THE DELIVERY OF FUEL AFTER THE FIRST CLICK THERE IS A STRONG SMELL OF GASOLINE WHEN THE CAR IS PARKED (ALMOST LIKE A LEAK). THE SMELL GOES AWAY AFTER THE FUEL DROPS BELOW 3/4 OF A TANK. THIS HAPPENS EVERY TIME. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES BENZ E550, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2013
Nov 2013

AFTER FILLING UP THE GAS TANK AND PARKING IT IN THE GARAGE IT GIVES OFF A TERRIBLE GAS ODOR WHICH GETS MORE AND MORE STRONG THE LONGER THE CAR IS IN THE GARAGE. ONCE THE CARS FUEL TANK EMPTIES SOMEWHAT IT SEEMS TO NOT EMIT THE GAS ODORS WHILE PARKED IN THE GARAGE. I WAS TOLD TO REFERENCE ACTION NUMBER PE12001. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2013
Oct 2013

THERE WAS A VERY STRONG FUEL SMELL THAT BEGAN 8 MONTHS AGO EVERY TIME I PARKED THE CAR IN THE GARAGE. IT WAS ALMOST LIKE SOMEONE SPILLED SOME GASOLINE ON THE FLOOR. A MONTH AGO THE CHECK ENGINE LIGHT CAME ON AND INDICATED A P0456 ERROR CODE ON THE OBDII READER. I BROUGHT IT IN FOR A SMOKE TEST TO FIND THE LEAK AND THE DRIVER'S SIDE FUEL SENDING UNIT WAS LEAKING. AFTER IT WAS REPLACED, THE CHECK ENGINE LIGHT STILL CAME ON. THE MERCEDES DEALERSHIP SAID THE FUEL TANK ITSELF WAS CRACKED ON THE TOP PART OF THE FUEL TANK WHERE THE 'NIPPLES' ARE THAT CONNECT THE HOSES TO THE CARBON CANISTER. I NOTICED ONLINE ON MERCEDES FORUMS THAT THIS IS A VERY COMMON COMPLAINT AND THAT THERE IS A LAWSUIT AGAINST MERCEDES FOR SUCH A COMMON DEFECT. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2013
Oct 2013

WHEN FILLING THE FUEL TANK, THERE IS A SMELL OF FUEL WHEN PARKED IN THE GARAGE UNTIL 40 OR 50 MILES IS PUT ON THE CAR. AFTER THAT THE FUEL SMELL GOES AWAY. IT HAPPENS ONLY WHEN I FILL THE FUEL TANK. I DO NOT TOP THE TANK OFF. I ONLY FILL UNTIL THE NOZZLE SHUTS OFF. ONE TIME AFTER FILLUP I DROVE 2 MILES AND PARKED IN A FRIENDS DRIVEWAY THAT HAD A STEEPER ANGLE AND THE CAR LEAKED SOME FUEL OUT ON THE GROUND AND THE CHECK ENGINE LIGHT CAME ON.I HAVE NOT BROUGHT THE CAR IN FOR REPAIR YET. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2011
Sep 2013

AFTER FILLING THE CAR UP WITH GASOLINE, THERE IS A STRONG ODOR OF GAS IN THE CABIN TO THE POINT WHERE THE WINDOWS HAVE TO BE OPEN TO DRIVE. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES BENZ E63, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2013
Sep 2013

LOCAL CAR DEALERSHIP SERVICE REPORTED THAT OUR VEHICLE WAS LEAKING FUEL. THIS CONVERSATION OCCURRED THROUGH MY WIFE (HER CAR), VIA TELEPHONE, AND WHEN I ASKED "WHY" I RECEIVED THE ANSWER "NORMAL WEAR AND TEAR." THE SERVICE WRITE-UP INDICATES THAT BOTH FUEL SENDERS REQUIRED REPLACEMENT, AT A COST OF APPROX. $1200, WHICH WAS PERFORMED. I BELIEVE THIS IS SIMPLY ANOTHER INSTANCE WHERE THE FUEL SENDING UNITS ON A MERCEDES E350 W211 CHASSIS ARE LEAKING FUEL, CREATING AN EXTREMELY HAZARDOUS CONDITION. *JS

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2013
Sep 2013

PARKED IN GARAGE. EVERY MORNING I WOULD SMELL STRONG GAS ODOR. TOLD BY JACKSON AUTOMOTIVE THE GAS TANK WAS LEAKING. ASKED THEM IF GAS TANKS SHOULD GO BAD AND THEY SAID NO. THEY SHOULD LAST A LIFETIME. THEY CHARGED ME $1922.31 TO REPLACE AND $41.08 FOR GAS THEY PUT IN NEW TANK. *JB

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2013
Sep 2013

AFTER FILLING UP GAS TANK THERE IS A STRONG ODOR OF GAS IN THE GARAGE. THIS GOES AWAY AFTER 50-100 MILES ON THE TANK OF GAS. I HAVE NOT NOTICED ANY GAS LEAKING ON THE GARAGE, JUST THE ODOR. IT SEEMS STRONGER ON THE DRIVER SIDE OF THE CAR. ODOR RECURS AFTER EACH FILL UP. *TR

Type: Vehicle, Vehicle: 2007 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2013

Trend Over Time

Complaints by year

Quick Summary

The 2007 Mercedes-Benz E-Class has 96 Fuel System complaints on file. Review the timeline above for detailed owner experiences.