31 complaints reported

2009 Mercedes-Benz E-Class FUEL/PROPULSION SYSTEM

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
31
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2022

This vehicle has a very profound strong gas smell inside and out of the car. Upon further research, it has been notably stated that this particular vehicle model from years 2003-2009 had the same common issue that when refueling and topping off at full tank capacity, there is a fuel leakage seeping from the top of the gas tank which sits underneath of the back passenger seat. Apparently there is a health hazard recall listed upon this vehicle for this issue but when I called my local mercedes benz dealer they said that there was no recall with this issue and refused to acknowledge the problem. But in fact there are many videos of evidence online illustrating and showing other same vehicle owners addressing the fuel tank leakage from within underneath the back passenger seat, and there is also many written testimonials cases stating the existance of the same issue. I really do hope this issue gets addressed asap for which i do fear for my family's safety and mine. Thank you in advance for your time!

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Mar 2022
Sep 2021

I’m smelling gas fumes inside and outside of the car. I heard there was a 15 yr warranty on E Class with this issue.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2021
Jul 2021

WHEN I WAS FILLING UP THE FUEL COMPLETELY, I HAD A SMELL OF FUEL FROM THE BACK WHEN I PARKED THE CAR, SO I TRACKED THE CAR AND FOUND THE FUEL DROPS COMING DOWN FROM THE LEFT SIDE IN THE BACK, SO I STOPPED THE CAR AND TOOK IT HOME AND I CHECKED THE TRANSMITTER UNIT IN THE BACK SEAT AS A MECHANICAL ENGINEER, AND I FOUND FUEL LEAKING FROM THE TOP OF THE TRANSMITTER UNIT, WHEN I ASKED ABOUT THIS PROBLEM, I FOUND THAT THERE IS A 15-YEAR GUARANTEE ON THIS SUBJECT

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2021
Mar 2021

SERIOUS SMELL OF GASOLINE DURING AND AFTER REFUELLING. OCCURS WHILE STATIONARY.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2021
Feb 2021

WHEN I WAS FILLING UP THE FUEL COMPLETELY, I HAD A SMELL OF FUEL FROM THE BACK WHEN I PARKED THE CAR, SO I TRACKED THE CAR AND FOUND THE FUEL DROPS COMING DOWN FROM THE LEFT SIDE IN THE BACK, SO I STOPPED THE CAR AND TOOK IT HOME AND I CHECKED THE TRANSMITTER UNIT IN THE BACK SEAT AS A MECHANICAL ENGINEER, AND I FOUND FUEL LEAKING FROM THE TOP OF THE TRANSMITTER UNIT, WHEN I ASKED ABOUT THIS PROBLEM, I FOUND THAT THERE IS A 15-YEAR GUARANTEE ON THIS SUBJECT AND I ADDED SOME EVIDENCE THAT SUPPORTS THE PROBLEM, INCLUDING SOME CUSTOMER COMPLAINTS, AND A RESPONSE TO THEM BY THE MAINTENANCE DEPARTMENT IM LIVING IN SAUDI ARABIA AND FOR CONTACT ME +[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2021
Oct 2020

GASOLINE ODOR IS NOTICED WHEN FUEL IS ADDED TO THE FUEL TANK. IT IS VERY NOTICEABLE WHEN CAR IS PARKED IN THE GARAGE FOR OVER 5 MINUTES AFTER A RECENT FUEL FILL. THE ODOR IS VERY STRONG AND HAS CAUSED HOUSEHOLD MEMBERS TO HAVE HEADACHES. I AM FORCED TO PARK THE CAR OUTSIDE DUE TO THIS ODOR. I ALSO NOTICED GASOLINE SPILLING ON THE FLOOR NEAR THE FUEL TANK AREA.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2020
Sep 2020

I AM HAVING AN ISSUE WITH MY E350 (09), EVERY TIME I FILL UP MY TANK I CAN SMELL THE GAS. I DON'T SMELL IT INSIDE THE CAR BUT OUTSIDE THE CAR AND IT IS STRONG. IT IS REALLY STRONG THAT YOU THOUGHT THE GAS SPILLED. ONCE THE GAS GOES DOWN TO LIKE 3/4 OF A TANK THE ODOR WILL BE GONE. I TRIED TRACING WHERE THE GAS ODOR IS COMING FROM AND I THINK IT IS UNDER THE FENDER ON THE REAR DRIVER SIDE.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2020
Feb 2020

WHEN FILLING UP GAS TANK TO FULL, STRONG GAS ODOR IS SMELLED AROUND THE CAR. NOT SURE IF IT IS LEAKING FROM WITHIN THE CAR OR OUTSIDE. ODOR WAS SMELLED WHEN STATIONARY, I DO NOT LEAVE WINDOWS DOWN WHILE DRIVING.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2020
Nov 2019

THE INSIDE CABIN OF MY 2009 MERCEDES BENZ E-350 CONSISTENTLY SMELLS LIKE GASOLINE. MY GARAGE ALWAYS SMELLS LIKE GASOLINE IS EMITTING FROM THE VEHICLE.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2019
Nov 2018

GASOLINE ODOR WHEN FILL UP GAS TANK, AND IT STAY SMELL GAS ODOR BADLY UNTIL GAS TANK DROP TO 3/4. THIS IS COMMON ISSUE AS STATED IN REFERENCE TSB NO. P-47-10-63. I CALLED MB AT AT 800-367-6372 BUT THEY REFUSE TO FIX MY CAR UNDER EXTENDED WARRANTY

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2018
Oct 2018

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. EACH TIME THE CONTACT FUELED THE VEHICLE, SHE NOTICED AN ODER OF FUEL AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF OXNARD (LOCATED AT 1511 AUTO CENTER DR, OXNARD, CA 93036) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD A LEAK AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2012
May 2018

VEHICLE HAS STRONG EXTERNAL GAS ODER EMANATING FROM THE DRIVER'S REAR PASSENGER SIDE AND IS MORE PREVELANT AFTER FILL UP AND PARKING IT. IT IS A CONCERN TO MY SAFETY THAT GASOLINE MAY BE LEAKING AND A ELECTRICAL SPARK OR IMPACT CAN RESULT IN A FIRE/EXPLOSION.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2018
May 2018

VERY STRONG ODOR OF FUEL WHILE CAR IS PARKED IN GARAGE. DEALER SAYS RECALL DOES NOT COVER MY PARTICULAR MODEL.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2018
Sep 2017

GAS LEAKS FROM GAS TANK WHEN I FILL IT UP. I CAN ONLY FILL 2/3 OF TANK TO AVOID ODOR. I HEARD ABOUT EXTENDED WARRANTY FOR THIS PROBLEM BUT BENZ DEALER SAID MY CAR IS NOT COVERED BECAUSE IT IS MADE OF DIFFERENT MATERIAL THAN ONE THAT IS COVERED.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2015
Sep 2016

STRONG ODOR OF GAS AT REAR AND AROUND CAR AFTER FILLING UP GAS TANK WHILE IN MOTION AND WHEN PARKED

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2016
Jul 2016

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING THE FUEL TANK, THE ODOR OF STRONG FUEL WOULD EMIT IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2016
May 2016

GAS IS LEAKING FROM GAS TANK AFTER RUNNING OVER A POT ON HIGHWAY. STATE FARM INSURANCE COMPANY SAID IT IS ON INVESTIGATION FOR LEAKING GAS FOR MY CAR MODEL AND SO, THEY WON'T COVER IT. ALTHOUGH PLASTIC GAS TANK IS ALREADY ON RECALL, METAL TANK FOR MY CAR IS NOT. A DEALER REFUSED TO FIX UNDER RECALL. NOW I AM DRIVING WITH LEAKING GAS.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2015
Feb 2016

I CONTACTEDTHE DEALERSHIP REGARDING MY FUEL PUMP ISSUE. THE DEALERSHIP INFORMED ME THAT IT WAS NOT ONE OF THE COVERED VIN'S WITH THE FUEL PUMP ISSUES. IT HAS STRONG SMELL OF GAS WHEN FILLING UP AND DOES NOT RUN SMOOTH . IT HAS NOT STARTED ONCE WHEN TURNED ON. I WAS INFORMED BY MY MECHANIC OF THE WARRANTY ON THE DEFECTIVE FUEL PUMP/FILTER. WHY WASN'T MY VIN INCLUDED IN THE EXTENDED WARRANTY? WERE THEIR CHANGES MADE TO THE PARTS? HOW WAS MY CAR EXCLUDED FROM THE WARRANTY PROCESS?

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2016
Sep 2015

THERE IS A VERY STRONG GAS SMELL WHEN THE CAR IS PARKED, ESPECIALLY IN A GARAGE. THERE IS AN EXISTING NHTSA CAMPAIGN (EA13003) THAT DISCUSSES THIS ISSUE WITH THE 2009 MERCEDES E350 BUT I NEVER RECEIVED ANY NOTICES FROM MERCEDES.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2015
Sep 2015

THERE'S A VERY STRONG ODOR OF GASOLINE AFTER REFUELING. MOST NOTICEABLE WHEN PARKED IN THE GARAGE. I DON'T TOP OFF MY TANK. JUST STARTED HAPPENING THIS MONTH.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2015
Jul 2015

AFTER FILL UP GAS TANK , STRONG FUME VERY NOTICEABLE WHEN PARK IN GARAGE ENTIRE HOUSE SMELL LIKE GAS . WHEN DRIVE ALSO SMELL STRONG GASOLINE LIKE ITS LEAKING . VERY SCARY *TR

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jun 2015
Jun 2015

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ E350. AFTER REFUELING THE VEHICLE, THE CONTACT SMELLED A STRONG ODOR OF FUEL. THE FAILURE OCCURRED INTERMITTENTLY AND ONLY WHEN THE VEHICLE WAS REFUELED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Type: Vehicle, Vehicle: 2009 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2015
Mar 2015

FUEL LEAK FROM THE SEAL ON FUEL PUMP IN THE FUEL TANK. SMALL PAD OF FUEL ON A DRIVEWAY WHEN THE TANK IS FULL. ODOR SMELL WITH A/C ON. *TR

Type: Vehicle, Vehicle: 2009 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Mar 2015
Nov 2014

I WAS CHANGING LANES AND WENT TO ACCELERATE WHEN THE VEHICLE COMPLETELY LOST POWER. THE CAUSE OF THE LOSS OF POWER IS A PLASTIC(YES PLASTIC) ROD THAT OPENS THE INTAKE TO INITIATE TURBO BOOST. THE FACT THAT HIS ROD IS MADE OF PLASTIC THAT CAN BREAK SO EASILY WHEN YOU STEP ON THE GAS PEDAL IS DANGEROUS. MERCEDES BENZ IS SUPPOSED TO MAKE A QUALITY CAR THAT IS VERY COSTLY AND IT IS SHAMEFUL THAT IT IS MADE SO SHODDY CREATING A FALSE SENSE OF SAFETY AND QUALITY. I AM LUCKY TO BE ALIVE AND NOW HAVE TO FIX THIS JUNK. *TR

Type: Vehicle, Vehicle: 2009 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2014
Oct 2014

FUEL LEAKING FROM FUEL SENDING UNIT AND PUDDLING ON TOP OF TANK. MY WHOLE GARAGE IS FULL OF FUEL VAPOR! NOT TO MENTION IF IT CONTACTED A HOT PART ON THE CAR. I JUST FOUND OUT THIS IS A "KNOWN ISSUE". *TR

Type: Vehicle, Vehicle: 2009 MERCEDES BENZ E63, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2014

Trend Over Time

Complaints by year

Quick Summary

The 2009 Mercedes-Benz E-Class has 31 FUEL/PROPULSION SYSTEM complaints on file. Review the timeline above for detailed owner experiences.