40 complaints reported

2004 Nissan Murano Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
40
Crashes
1
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Sep 2008

SAID VEHICLE STOPPED WHILE LEAVING A LIGHT AND ENTERING I 395 IN URBAN AREA WITH AN ONCOMING TRACTOR TRAILER COMING SWIFTLY BEHIND ME. THE REASON THE VEHICLE STOPPED IS BECAUSE THE AIR VAC HOSE CONTINUALLY COMES LOSE FROM REGULAR USE OF A NISSAN MURANO 2004. THIS IS THE FIFTH TIME THAT THE VEHICLE HAS STOPPED IN THE MIDDLE OF TRAFFIC. LAST YEAR, THE VEHICLE STOPPED GOING UP A MOUNTAIN IN WV AROUND A CURVE ON A TWO-LANE HIGHWAY. THE ONLY REASON THAT MY DAUGHTER AND I DID NOT GET HIT AND/OR KILLED (DUE TO LOCATION) WAS BECAUSE OF THE ASSISTANCE OF AN ONCOMING VEHICLE THAT WAS PREPARED WITH CONES AND INFORMATION. TODAY, I ALMOST GOT SLAMMED INTO BY A TRAILOR. I HAD TO GET OUT OF VEHICLE AND WAVE ARMS TO GET HIM TO STOP. I AM SO ANGRY, NOT ONLY BECAUSE THIS CONTINUES TO HAPPEN, BUT BECAUSE I HAVE A SIX YEAR OLD CHILD WHO HAS BEEN SCREAMING OUT OF FEAR DURING TWO OF THE INCIDENTS WHERE THE VEHICLE STOPPED. I CALLED TO FILE A COMPLAINT WITH NISSAN MOTOR ACCEPTANCE CORPORATION. THEY HAVE DONE NOTHING AND SAID THAT THERE WAS NO RECALL WHICH I CANNOT UNDERSTAND. PLEASE HELP! SOMETHING HAS TO BE DONE ABOUT THIS PUBLIC SAFETY HAZARD BEFORE SOMEONE GETS KILLED. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2008
Jul 2008

NISSAN MURANO 2004 IDLE PULLEY FAILURE INCORRECTLY DESIGNED PULLEY BRACKET FAILED AND CAUSED BELT FAILURE. WILL CAUSE LOSS OF POWER AND MAY RESULT IN AN ACCIDENT. FAILURE HAS BEEN REPORTED BY MANY MURANO OWNERS AND IS A DESIGN FLAW THAT SHOULD BE CORRECTED. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2008
Jul 2008

HEARD RATTLE ON ACCELERATION ABOUT A MONTH BEFORE MAJOR PROBLEM; THOUGHT IT WAS SOMETHING IN THE CAR. NOISE EVENTUALLY WENT AWAY. STARTED WITH NOISE AGAIN. LASTED TWO DAYS. NOTICED JUST AS I TURNED INTO WORK PARKING LOT THAT FRONT WINDSHIELD BEGAN TO FOG UP AT BOTTOM. NO AMOUNT OF DEFROSTING OR OPENING WINDOWS WOULD CLEAR THE WINDSHIELD UNTIL IT BECAME ALMOST TOO FOGGED TO DRIVE. THEN CAR STALLED OUT. BRAKE AND BATTERY LIGHTS CAME ON. COULD START IT AGAIN, BUT DIDN'T LAST LONG. HAD TO HAVE CAR TOWED TO DEALER. DEALER DETERMINED STEEL TENSIONER BRACKET AND PULLEY BROKE CUTTING DRIVE BELT. DEALER INDICATED NOT WARRANTED UNDER WRAP COVERAGE. NOTICED IN NHTSA LIST OF COMPLAINTS SEVERAL SIMILAR OCCURRENCES WITH THESE PARTS. THIS APPEARS TO BE A DESIGN FLAW THAT THE NISSAN COMPANY SHOULD TAKE RESPONSIBILITY FOR. IT WAS A $400+ REPAIR. CAR HAS 46,000 MILES ON IT. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2008
Mar 2008

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT HER VEHICLE MADE A CRANKING NOISE AND EXHAUST FUMES EXITED THE TAILPIPE. THE NISSAN DEALER DIAGNOSED THE FAILURE AS "ENGINE SLUDGE". BEFORE TAKING THE VEHICLE TO NISSAN, A MECHANIC ADVISED HER TO TAKE IT TO A DEALER BECAUSE THE ENGINE WAS STILL UNDER WARRANTY. NISSAN OF NORTH AMERICA DENIED THE CONTACT'S CLAIM AND WOULD NOT REPAIR THE VEHICLE UNDER WARRANTY. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 45,360 AND FAILURE MILEAGE WAS 45,154.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2008
Oct 2007

FAILURE OF THE ALTERNATOR BELT TENSIONER BRACKET. THE BELT TENSIONER BROKE ON THE 2004 NISSAN MURANO, CAUSING IT TO CUT THE COOLANT HOSE TO THE OIL COOLER. THE BELT TENSIONER, COOLANT HOSE TO OIL COOLER, AND BELT HAD TO BE REPLACED. I BELONG TO THE NISSANMURANO.ORGANIZATION DISCUSSION GROUP ,AND SEVERAL OTHER PEOPLE WERE HAVING THE SAME PROBLEM. *AK

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2007
Sep 2007

STEEL TENSIONER BRACKET THAT HELD THE IDLE ARM ASSEMBLY IN PLACE BROKE IN HALF AND NISSAN WOULD NOT DO ANYTHING ABOUT THE PROBLEM. THEIR CLAIM IS THAT IT WAS NO LONGER UNDER WARRANTY. MY COMPLAINT IS THAT IT IS NOT A WARRANTY ISSUE BUT A DEFECTIVE PART THAT COULD BECOME A SAFETY ISSUE. OBVIOUSLY THE PART SHOULD NEVER FAIL FOR THE ENTIRE LIFE OF THE VEHICLE AS IT WAS A STEEL SUPPORT BRACKET . WHEN THE PART FAILED IT ALSO DID CONSEQUENCES DAMAGE AS WELL. THIS FALLS UNDER A SAFETY ISSUE AS WELL. *JB

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2007
May 2007

ON THE MORNING OF 9/15/07 WHEN STARTING THE VEHICLE I HEARD A BELT SQUEAL. WHEN INVESTIGATING THE BELT SQUEAL, NOTICED COOLANT LEAKING FROM ENGINE COMPARTMENT. UPON FURTHER INVESTIGATION NOTICED THE IDLER PULLEY BRACKET WAS BROKEN CAUSING THE COOLANT HOSE TO RUPTURE FROM RUBBING AGAINST THE IDLER PULLEY ADJUSTER. ALL IN ALL, WE HAD TO REPLACE THE IDLER PULLEY, PULLEY BRACKET, AND THE COOLANT HOSE. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2007
Apr 2007

MY WIFE AND I NOTICED THAT THE HEATER BLOWER WAS ONLY BLOWING COLD AIR WHEN TURNED TO HIGH. ALSO, THE TEMPERATURE GAUGE WAS SHOWING ANYWHERE FROM EXTREMELY HOT TO VERY HOT. UPON INSPECTION OF THE COOLANT LEVEL RESERVOIR IT WAS SHOWING FULL. HOWEVER, THE RADIATOR WAS EMPTY AND TOOK 3/4 BOTTLE OF COOLANT TO REFILL. THEN I NOTICED THAT THERE WAS A PUDDLE OF COOLANT THAT HAD FORMED ON TOP OF A BOLT. WE ALSO COULD HEAR A NOISE FROM ENGINE COMPARTMENT. UPON INVESTIGATION NOTICED IDLE PULLEY WAS VIBRATING AND MAKE THE SOUND. I INVESTIGATED ONLINE AT WWW.NISSANMURANO.ORG FOR SIMILAR PROBLEMS. I FOUND A SERIES OF REPORTS THAT THE BRACKET THAT HOLDS THE IDLE PULLEY WAS BROKEN. I HAD THE DEALERSHIP INSPECT THE VEHICLE AND IT LOOKED TO THEM LIKE THE PULLEY BRACKET WAS BROKEN. UPON EXAMINATION OF HOW THE BRACKET BROKE SEEM THAT THE BRACKET IS UNDER-DESIGNED. THE CRACK SEEMS TO INDICATE THAT THE BRACKET BROKE BY BENDING FATIGUE. THIS IDLE PULLEY TENSIONER HAD THEN SEVERED THE COOLANT HOSE. THE FAILURE TO THIS IDLE PULLEY COULD LEAD TO AN ALTERNATOR NOT PROVIDING ENERGY TO THE CAR AND EVEN MORE SERIOUS CONSEQUENCES. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2007
Oct 2006

DT: THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER. IT WAS MUSCLED HOME FROM THE SCENE OF THE INCIDENT AND TOWED TO THE DEALER. THE DEALER DETERMINED THE CAUSE OF THE VEHICLE'S LOST OF POWER WAS DUE TO INTERNAL FAILURE OF THE THROTTLE CHAMBER ASSEMBLY. TO REPAIR THE VEHICLE THE THOTTLE CHAMBER ASSEMBLY WAS REPLACED. RIGHT BEFORE THE INCIDENT, THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2006
Jul 2006

EVENTS LEADING TO FAILURE: REPLACEMENT OF ALTERNATOR DUE TO PRODUCT RECALL FAILURE: COOLANT HOSE LOCATION: WHERE COOLANT HOSE TOUCHES OUTSIDE EDGE OF IDLER PULLEY ADJUSTMENT NUT. WHAT WAS DONE: VEHICLE WILL BE TAKEN TO DEALERSHIP FOR REPAIR. ASSUMPTION OF FAILURE: VEHICLE WAS RECALLED TO REPLACE ALTERNATOR. WHEN SERPENTINE BELT WAS TIGHTENED, COOLANT HOSE WEAKENING OCCURRED. VISUAL OBSERVATION: COOLANT HOSE IS PRESSED AGAINST ADJUSTMENT NUT DEPRESSING IT 1/16-3/32 OF AN INCH. THIS COMBINED WITH VEHICLE ENGINE NATURAL VIBRATIONS A HOLE IN THE COOLANT HOSE OCCURRED. RESULT OF COOLANT LOSS: ULTIMATELY, ENGINE FAILURE COULD OCCUR RESULTING IN LOSS OF VEHICLE CONTROL RESULTING IN SERIOUS INJURY OR DEATH DUE TO LOSS OF COOLANT FROM FAILED HOSE. POSSIBLE SOLUTION: NISSAN WILL REPAIR OR REPLACE IDLER PULLEY ADJUSTMENT BRACKET AND INSURE PROPER ADJUSTMENT SPACE BETWEEN THE IDLER PULLEY ADJUSTMENT NUT AND COOLANT HOSE. *JB

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2006
Apr 2006

HEARD NOISE FROM ENGINE COMPARTMENT. UPON INVESTIGATION NOTICED IDLE PULLEY WAS VIBRATING AND MAKE THE SOUND. I INVESTIGATED ONLINE AT WWW.NISSANMURANO.ORG FOR SIMILAR PROBLEMS. I FOUND A SERIES OF REPORTS THAT THE BRACKET THAT HOLDS THE IDLE PULLEY WAS BROKEN. I DISASSEMBLE THE PULLEY AND FOUND THE BRACKET BROKEN. UPON EXAMINATION OF HOW THE BRACKET BROKE SEEM THAT THE BRACKET IS UNDERDESIGNED. THE CRACK SEEMS TO INDICATE THAT THE BRACKET BROKE BY BENDING FATIGUE. I SAVED ALL THE BRACKET PIECES AND I GOING TO EVALUATE UNDER A MICROSCOPE. THE FAILURE TO THIS IDLE PULLEY COULD LEAD TO AN ALTERNATOR NOT PROVIDING ENERGY TO THE CAR AND A MORE SERIOUS CONSEQUENCES. *NM

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Mar 2004
Mar 2006

TWICE IN THE LAST TWO WEEKS MY 2004 NISSAN MURANO HAS HAD A COMPLETE COMPUTER FAILURE, RESULTING IN LOSS OF BOTH STEERING AND BRAKES. THE COMPUTER FAILURE ONLY OCCURS WHEN TURNING THE CAR ON. TURNING THE CAR OFF AND ON AGAIN APPEARS TO "RESET" THE COMPUTER. I HAVE TAKEN THE CAR TO THE NISSAN DEALERSHIP AND HAVE BEEN TOLD THAT BECAUSE THE PROBLEM DID NOT OCCUR IN THEIR PRESENCE, THERE WAS NOTHING THEY COULD DO ABOUT IT THEREFORE THERE WAS NO REPAIR OR REPLACEMENT OF ANY PARTS. BECAUSE THERE IS NO SPECIFIC "EVENT" WHICH LEADS TO THIS PROBLEM, I AM LEFT TO DRIVE A CAR WITH A SERIOUS MALFUNCTION WHICH MAY IN TURN CAUSE AN ACCIDENT RESULTING IN BODILY INJURY TO MYSELF OR OTHERS. *NM

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2006
Feb 2006

HAVING ISSUES WITH ENGINE MOUNTS. HAD ONE REPLACED LAST NOVEMBER AND GETTING TWO MORE NEXT WEEK. PURCHASED UNDER EXTENDED WARRANTY SO EVERYTHING IS COVERED BUT CONCERNED ABOUT WHEN WARRANTY EXPIRES. WANT TO KNOW IF OTHERS ARE HAVING THIS PROBLEM. *JB

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2006
Jun 2004

WHILE DRIVING AT 45 MPH AND WITHOUT ANY WARNING VEHICLE STALLED/ LOST POWER. CONSUMER HAD TO STRUGGLE TO GET THE VEHICLE TO THE SHOULDER. THEN, CONSUMER CALLED THE DEALER, WHO ADVISED HIM TO CALL THE MANUFACTURER.*AK

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2004
May 2004

WHILE DRIVING 35 MPH ON A DOWN HILL SLOPE ENGINE SEIZED. AS A RESULT, POWER STEERING AND BRAKES FAILED. *AK

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2004

Trend Over Time

Complaints by year

Quick Summary

The 2004 Nissan Murano has 40 Engine complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.