107 complaints reported

2004 Nissan Murano Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
107
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2019

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 45 MPH, THE TACHOMETER INCREASED, THE TRANSMISSION SLIPPED, AND THE VEHICLE SHUDDERED UNCONTROLLABLY. SUTHERLIN NISSAN CHEROKEE COUNTY (LOCATED AT 101 HARBOR CREEK PKWY, HOLLY SPRINGS, GA 30115, (678)730-9900) WAS CONTACTED BY PHONE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2019
Oct 2018

CAR LOST POWER WHILE DRIVING ON HIGH WAY. NO LIGHTS WERE ON. GAS STATION SAID CODE P0868 SHOWED. I COULD HAVE BEEN KILLED. NISSAN KNOWING SOLD ME THIS CAR IN 2014 FOR OVER 10,000. PNLY FOUR YEARS AGO THEY HAVE PROBLEM ON THIS CAT CVT BUT DID NOT INFORM ME. AT ALL. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Nov 2018
Jul 2017

THE VEHICLE WOULD NOT ACCELERATE AFTER IT HAD COME TO A COMPLETE STOP ON HIGHWAY. AFTER GETTING OUT OF MY VEHICLE AND PUSHING IT TO THE SIDE, THE VEHICLE FINALLY DROVE AWAY. BUT AFTER THIS THE VEHICLE HAS HAD A TRANSMISSION RATTLE IN WHICH NONE OF MY (4) MECHANICS CAN SEEM TO FIX. FAILURE AT 100,110K MILES. GLAD NISSAN IS MAKING MONEY WHILE WE SUFFER.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2017
Mar 2017

MY NISSAN MURANO SL HAD 35K MILES WHEN PURCHASED. COMPLAINED 5 TIMES TO THE DEALERSHIP ABOUT GROANING NOISE AND MAJOR OIL LEAK. MAJOR VIBRATIONS OCCURRED WHILE DRIVING AND PULLED OVER SO I COULDN'T DRIVE ANYMORE. BURNING SMELL OF OIL THAT WAS LEAKING FOR MONTHS AND WAS NOT NOTICED BY CERTIFIED MECHANICS. ALSO BUCKING MOTIONS. TOWED MURANO FOR REPAIR AND LATER DIAGNOSED AS TRANSFER CASE AND TAIL SHAFT DESTROYED. THE CVT TRANSMISSION NEEDED SLIGHT REPAIRS TOO WITH TRANSFER CASE. COST ~$3500

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2017
Nov 2016

TRANSMISSION FAILED WITHOUT WARNING AT 68K MILES. WHILE ON HIGHWAY ENGINE JUST STARTED FREE REVING. HAD TO COAST TO SIDE OF ROAD. NISSAN WILL NOT ASSIST IN REPAIR AS CAR IS OVER 10 YEARS OLD. DEALER WORKED ON TRANSFER CASE IN MAY; THOUGHT THEY REPORTED ALL WAS WELL.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2016
Nov 2016

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER AND DID NOT ACCELERATE. THE RPMS INCREASED, BUT DID NOT AFFECT THE POWER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CVT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000....UPDATED 08/15/16 *BF *JS

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2016
Aug 2016

2004 MURANO WOULD NOT EXCEL AT STOP SIGNS/RED LIGHTS OR LOW SPEEDS. TESTED BY NISSAN DEALERSHIP, CODES SHOW TRANSMISSION GOING OUT. LOVE MY CLEAN, LOOKS LIKE NEW MURANO EVEN AT IT'S AGE AND 136,000 MILES. OWNED NISSAN'S SINCE LATE 80'S. NISSAN CORP. WILL NOT HELP WITH REPAIR. SO NOT FAIR. NISSAN KNOWS THEIR PRODUCT WAS INFERIOR. BEING FORCED TO PURCHASE A NEW VEHICLE. REPAIRS ALMOST AS MUCH AS VEHICLE'S VALUE. I LOVED MY MURANO SO MUCH I TALKED THEM UP TO FRIENDS/FAMILY SO THEY PURCHASED NISSAN'S. OPPOSITE OPINION NOW!!! GOODBYE NISSAN!!!!! YOU HAVE HURT ME FINANCIALLY SO I HOPE TO DO THE SAME!!!!!

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2016
Jul 2016

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2016
May 2016 Crash

BOUGHT THE CAR USED AT ABOUT 110K IN DECEMBER 2015, HAD NO ISSUES AT ALL. FLASH FORWARD TO MAY 2ND 2016. AFTER SITTING IN START/STOP TRAFFIC FOR 20-30 MINUTES, THE TRAFFIC FINALLY STARTED TO FLOW, I ATTEMPTED TO ACCELERATE AND HAD A HORRIBLE, SHAKING, JERKING FROM THE VEHICLE. ABOUT 2 MILES LATER AFTER ARRIVING TO WORK AND TRYING TO TURN A CORNER AND APPLYING GAS AFTER THE CORNER, IT DID IT AGAIN, THIS TIME THOUGH IT CAUSED ME TO CLIP A BUMPER AROUND A CONCRETE BARRIER, THEN THE CAR LOST ALL POWER AND THE CHECK ENGINE LIGHT CAME ON. COULD NOT GET IT TO MOVE AT ALL. AFTER HAVING IT TOWED TO AN AUTHORIZED NISSAN DEALERSHIP, I FOUND OUT THE CVT HAD WENT OUT. I GUESS I CAN BE GLAD IT WENT OUT IN A PARKING GARAGE, BECAUSE IF IT WENT OUT WHERE THE INITIAL HESITATION HAPPENED, I WOULD HAVE BEEN IN A WRECK. 7.3K CASH MONEY SPENT ON THE VEHICLE, BUYING OUTRIGHT FROM A DEALER, NOW WITH ME BEING ASKED TO SPEND ANOTHER 4.5K ON A PART THAT NISSAN HAD ACKNOWLEDGED TO BE AN ISSUE, BECAUSE THE DRIVE TRAIN WARRANTY WAS EXTENDED TO 10 YEAR 120K WARRANTY. NEEDLESS TO SAY WITH ME BEING A FIRST TIME NISSAN BUYER AND BEING OUT THIS MUCH MONEY AND NO WAY TO COME UP WITH ANOTHER 4.5K, THIS WAS ALSO MY LAST NISSAN. PUT LESS THAN 2K ON IT WHEN I PURCHASED IT. EVEN WORSE IS WHEN THE NISSAN DEALERSHIP (PART OF THE SAME COMPANY WHO SOLD ME THE CAR FROM THEIR USED LOT) IS TALKING ME OUT OF REPAIRING THE CAR, BECAUSE THE TRADE IN VALUE WOULD ONLY BE THE SAME PRICE AS THE PART.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2016
Apr 2016

I WAS TRYING TO ACCELERATE FROM A STOP, WHEN THE CAR REFUSED TO RESPOND TO THE PRESS OF THE GAS PEDAL. FINALLY, IT SLOWLY ACCELERATED UP TO 10 MPH, THEN THE TRANSMISSION SHIFTED AND THE CAR TOOK OFF RAPIDLY. FORTUNATELY, I WAS ABLE TO CONTROL IT. PROBLEM IS REPEATABLE.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2016
Mar 2016

I PURCHASED MY MURANO FROM A USED CAR DEALER 9 MONTHS AGO. UNTIL RECENTLY THE CAR WAS WORKING GREAT, HOWEVER RECENTLY, THE CAR STOPPED ACCELERATING.. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARS TO BE SOLVED. THE FOLLOWING DAY THE ISSUE CONTINUED AFTER I STOPPED AT A LIGHT. AFTER DEPRESSING THE ACCELERATOR FOR A FEW SECONDS, THE CAR FEELS LIKE IT IS GOING TO STALL. AFTER SHUTTING THE CAR OFF AND TURING IT BACK ON IT TAKES OF LIKE IT IS IN A DRAG RACE BUT SEEMS TO TEMPORARILY SOLVE THE ISSUE UNTIL YOU COME TO A STOP, THIS HAS BECOME A CONSTANT ROUTINE WHEN DRIVING THE VEHICLE. WHEN THE CAR COMES TO A FULL STOP (AS IN TRAFFIC) IT FEELS LIKE IT WANTS TO STALL. YOU CAN KEEP IT GOING BY KEEPING ONE FOOT ON THE GAS AND ONE ON THE BRAKE THEN WHEN THE ACCELERATOR IS PRESSED, THE CAR TAKES OFF LIKE IN A DRAG RACE. I WAS INFORMED BY A NISSAN DEALER THAT THE CAUSE OF THE STALLING IS THE POWER TRAIN; THE COST OF WHICH TO REPLACE WILL BE UPWARDS OF $4000. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THE ISSUES I AM EXPERIENCING IS COMMON TO MURANOS MANUFACTURED BETWEEN 2003-2009 AND THAT NISSAN HAS STEADFASTLY REFUSED TO RECALL THE VEHICLES AND FIX THESE FAULTY CVTS. THIS IS QUITE PERPLEXING AS MANY THOUSANDS OF PEOPLE ACROSS THE COUNTRY HAVE REPORTED SIMILAR ISSUES. I CANNOT AFFORD THIS COSTLY REPAIR AND I AM STILL MAKING PAYMENTS ON THE CAR. BECAUSE THIS IS SUCH A COMMON PROBLEM AND A GREAT SAFETY ISSUE, NISSAN NEEDS TO BE FORCED TO RECALL THESE CARS AND REPLACE THE PART THAT IS CAUSING THE PROBLEM!

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2016
Dec 2015

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING DOWN AN INCLINE APPROXIMATELY 20 MPH, THE TRANSMISSION FAILED TO RESPOND UNTIL AFTER THE GEAR LEVER WAS SHIFTED INTO PARK AND THEN INTO THE DRIVE POSITION. THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES. ON A SEPARATE OCCASION, THE TRANSMISSION SLIPPED OUT OF GEAR FOR A FEW MOMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2015
Aug 2015

2004 NISSAN MURANO WITH TRANSFER CASE LEAKING LIKE MANY OTHER 2003-2007 MURANO'S . NISSAN NEEDS TO RECALL ALL OF THESE CARS AND REPLACE THE PARTS.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2015
Aug 2015

GOT THIS CAR FROM MY BROTHER AND BEGAN DRIVING IT AT 104,800 MILES ON VEHICLE. WITHIN A FEW DAYS, WAITING TO TURN LEFT INTO A PARKING LOT, DEPRESSING ACCELERATOR AND NOTHING HAPPENED. THIS HAS SUCCEEDINGLY HAPPENED A DOZEN TIMES, MORE OFTEN IN HEAVY TRAFFIC FROM A STOPPED POSITION. MY MECHANIC HAS REPLACED THE THROTTLE BODY AND CHECKED ALL CODES. STILL, IT IS CONTINUING. IN READING COMPLAINTS, BOTH AT THIS .GOV SITE AND OTHER WEBSITES, THIS IS A COMMON AND CONSISTENT FAULT WITH THE CVT TRANSMISSION FOR 03 & 04 NISSANS. NEITHER NISSAN NOR WWW.NHTSA.DOT.GOV HAS RESPONDED. DOES SOMEONE HAVE TO DIE BEFORE THERE IS A REACTION? IT IMPLIES NOT ONLY THIS, BUT ALSO THAT NISSAN UNDERSTANDS IT WILL DO BETTER FINANCIALLY DEALING WITH THE VERY FEW INSTANCES OF LAWSUITS. THE CAR QUALIFIES FOR THE LEMON LAW, IF THERE IS SUCH A LAW STILL IN EFFECT. IT IS WORTHLESS UNLESS I SPEND AROUND $5000. TO REPLACE A TRANSMISSION THAT IS FAULTY TO BEGIN WITH.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2015
Aug 2015

I PURCHASED MY MURANO BRAND NEW IN 2004. UNTIL RECENTLY THE CAR WORKED WELL ENOUGH, HOWEVER WHILES DRIVING ON THE HIGHWAY RECENTLY, THE CAR STOPPED ACCELERATING. FORTUNATELY I WAS ABLE TO PULL TO THE MEDIAN SAFELY WITHOUT INCIDENT. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARED TO BE SOLVED. THE FOLLOWING DAY THE CAR COMPLETELY STALLED AFTER I STOPPED AT A LIGHT. AFTER DEPRESSING THE ACCELERATOR FOR A FEW SECONDS, THE CAR TOOK OFF AS IF IT IS IN A DRAG RACE. VERY, VERY DANGEROUS. SHUTTING THE CAR OFF AND THEN PUTTING IT BACK ON SEEMS TO TEMPORARILY SOLVE THE ISSUE, HOWEVER THIS HAS BECOME A CONSTANT ROUTINE WHEN DRIVING THE VEHICLE. WHEN THE CAR COMES TO A FULL STOP (AS IN TRAFFIC) IT STALLS. WHEN THE ACCELERATOR IS PRESSED, THE CAR TAKES OFF. TOOK THE CAR TO THE NISSAN DEALERSHIP WHERE I WAS INFORMED THAT THE CAUSE OF THE STALLING IS THE POWER TRAIN; THE COST OF WHICH TO REPLACE WILL BE UPWARDS OF $4000. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THE ISSUES I AM EXPERIENCING IS COMMON TO MURANOS MANUFACTURED BETWEEN 2003-2009 AND THAT NISSAN HAS STEADFASTLY REFUSED TO RECALL THE VEHICLES AND FIX THESE FAULTY CVTS. THIS IS QUITE PERPLEXING AS MANY THOUSANDS OF PEOPLE ACROSS THE COUNTRY HAVE REPORTED SIMILAR ISSUES. IS NISSAN WAITING FOR SOMEONE TO DIE BEFORE THEY REPLACED THE DEFECTIVE CVTS IN THEIR OLDER VEHICLES? PLEASE FORCE THEM TO ADDRESS THIS ISSUE BEFORE IT'S TOO LATE.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2015
Jul 2015

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SLOWED DOWN WITHOUT HAVING TO DEPRESS THE BRAKE PEDAL. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BOTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BOTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 149,000.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2015
Apr 2015

TRANSMISSION WOULD PERIODICALLY STOP WORKING. WAS REPLACED BY NISSAN UNDER EXTENDED WARRANTY. ELEVEN MONTHS LATER AND 17,000 MILES TRANSMISSION STOPPED WORKING AGAIN DUE TO CROSS CONTAMINATION FROM RADIATOR. MY COMPLAINT IS WHY DIDN'T SOMEONE TELL ME ABOUT THE RADIATOR PROBLEM AT THE TIME ON INSTALLING THE NEW TRANSMISSION. I WOULD HAVE PAID FOR A NEW ONE MYSELF. IT IS IMPOSSIBLE FOR ME TOO PREVENT THAT FROM HAPPENING SINCE THE LEAK IS INTERNAL. FROM WHAT THE MECHANICS ARE TELLING ME. THAT SHOULD NOT BE POSSIBLE TO HAPPEN. MY CAR BLUE BOOK VALUE WENT FROM $8500 HIGH END TO $1000. MY CAR NOW HAS 123,634 MILES ON IT NOW. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: May 2014
Dec 2014

MECHANIC SAYS THE DIFFERENTIAL HAS TO BE REPLACED. CANNOT AFFORD A LONG LIST OF REPAIRS ALREADY SPENT ON THIS CAR, AND NOW THIS, IMPOSSIBLE TO AFFORD AND WILL NEVER BUY A NISSAN PRODUCT EVER AGAIN. I JUST READ THE LONG LIST OF ISSUES WITH THE CVT TRANSMISSIONS ON THE 2003-8 MURANO THAT ALL OF US ARE BEING SADDLED WITH. HOW DOES NISSAN EXPECT ANY CUSTOMER BRAND LOYALTY? *JS

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Dec 2014
Sep 2014

MY CVT HOUSING TRANSFER CASE IS CRACKED. I AM HAVING A PROBLEM ACCELERATING MY CAR. MY CAR HAD TO BE TOWED TO MY HOME YESTERDAY BECAUSE OF THIS ISSUE. THIS IS A HUGE SAFETY ISSUE. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2014
Sep 2014

CAR STALLED IN THE MIDDLE OF HIGHWAY AND WOULD MOVE AND STALL ALL OF A SUDDEN. CAR MECHANIC INDICATED THE CODE IS P0776 INDICATING DEFECTIVE CVT TRANSMISSION. NISSAN HAS NOT RECALLED THIS TRANSMISSION AND I AM OUT OF WARRANTY. THIS IS A DEFECT AND SHOULD BE RECALLED AS THERE ARE NUMEROUS COMPLAINTS DUE TO THE SAME INCIDENT ON THESE TRANSMISSIONS. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2014
Jun 2014

THE TRANSMISSION STOPPED WORKING ON THE HIGH WAY ALMOST CAUSING A COLLISION WITH ANOTHER VEHICLE. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2014
Apr 2014

BASICALLY ONCE YOU HAVE DRIVEN THIS CAR FOR AWHILE OR STUCK IN TRAFFIC THE CAR DOES NOT GO AT FIRST WHEN YOU PRESS THE GAS. IT JUST SITS THERE FOR ABOUT A MINUTE OR SO THEN IT TAKES OFF. IT IS A SERIOUS SAFETY CONCERN BECAUSE THE CAR STALLS CAUSING OTHERS TO BE FORCED TO SLAM INTO YOU IF YOU ARE IN FRONT OF THEM. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Dec 2012
Mar 2014

THE VEHICLE FEELS LIKE IT WON'T SHIFT. WHEN FIRST STARTING OUT THE RPM'S RACE TO 3 OR 4 AND THE CAR REVS LIKE IT WON'T SHIFT GEARS. NOW, WHILE DRIVING 70 THE RPM'S ARE AT 5 OR 6 AND FEELS/SOUNDS LIKE IT WONT SHIFT. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2014
Jan 2014

MY 2004 NISSAN MURANO LOST POWER WHILE DRIVING DOWN THE ROAD AND ALMOST CAUSED AN ACCIDENT. THE TRANSMISSION MADE A GRINDING SOUND WHEN PUSHING DOWN THE ACCELERATOR AND LOST MOST OF ITS ABILITY TO ACCELERATE AT ALL AND THEN STARTED LURCHING FORWARD ROCKING THE WHOLE VEHICLE BACK AND FOURTH. I TOOK IT TO A NISSAN DEALERSHIP AND EXPLAINED THE PROBLEM ,I EVEN LEFT IT OVER NIGHT SO THEY COULD TEST IT IN HOT AND COLD CONDITIONS. THE DEALER CALLED ME THE NEXT DAY AND TOLD ME IT WASN'T THE TRANSMISSION BUT TWO DRIVE BELTS,FRONT RIGHT BEARING AND STRUT CAP THAT NEEDED TO BE REPLACED. I REFUSED THE WORK AT THE NISSAN DEALER AND TOOK IT TO A (ASE MECHANIC) FRIEND WHO ORDERED ALL FACTORY NISSAN PARTS AND INSTALLED THEM. NEEDLESS TO SAY AFTER READING ALL THE OTHER PROBLEMS OTHER 04 NISSAN MURANO OWNERS ARE HAVING, I AM STILL HAVING THE SAME PROBLEM. THE CAR MAKES A LOUD GRINDING SOUND LOOSES POWER AND IS ROCKING BACK FORWARD CAUSING THE WHOLE VEHICLE TO LEAP FORWARD IF YOU LET OFF THE BRAKES. THE DEALER TOLD ME THAT WITHOUT A CHECK ENGINE CODE THEY COULD DO NOTHING FOR ME. I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE AND WORRY ABOUT MY SAFETY AS WELL AS FOR OTHERS AROUND THE VEHICLE. I LIVE NEXT TO TWO ELEMENTARY SCHOOLS AND HAVE TO DRIVE ON THE HIGHWAY DAILY. WHY ISN'T NISSAN BEING HELD ACCOUNTABLE FOR THEIR ISSUES THAT SHOULD BE RECALLS?.I HAVE EVERY SERVICE RECORD FOR THE VEHICLE WITH ALL SCHEDULED MAINTENANCE LOGGED WITH RECEIPTS. IT SEEMS LIKE THE DEALERSHIPS HAVE ALL COME UP WITH DIFFERENT WAYS OF NOT ADDRESSING THE ISSUE. IF THIS WERE TO HAPPEN TO ME ON THE HIGHWAY AT SPEEDS OF 60MPH IT COULD CAUSE A MAJOR ACCIDENT,GOD FORBID EVEN LIFE THREATENING. THE COST TO REPLACE THE TRANSMISSION AND TRANSFER CASE WILL EXCEED THE VALUE OF THE CAR THUS TOTALING THE VEHICLE. PLEASE HELP!!! I DON'T WANT TO BE HELD RESPONSIBLE FOR DEFECTS THAT COULD BE AVOIDED! *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2014
Jan 2014

IN ABOUT FEB 2010 SOMETHING WENT WRONG WITH OUR 04 NISSAN MURANO. WE TOOK THE MURANO TO NISSAN OF ROSEVILLE, CA, AND THEY TOLD US IN ADDITION TO THE ACTUAL REASON WE WERE THERE, THAT OUR TRANSMISSION NEEDED TO BE REPLACED. WE EXPLAINED THAT WE DIDN'T FEEL ANYTHING DIFFERENT WHILE DRIVING. MIKE (SERVICE GUY) TOLD US THE 2004 MURANO HAS A HUGE PROBLEM WITH TRANSMISSIONS FAILING, AND NISSAN HAS SINCE REDEVELOPED THE CVT TRANS, AND SHOULD BE REPLACED. AND THE WARRANTY IS EXPIRING AT 80,000 MILES, AND WOULD NOT BE COVERED ANY LONGER. WE WERE RELUCTANT, BUT AFTER SPEAKING FURTHER WITH MIKE, AND NOW FEELING SCARED THAT MY WIFE WILL BE STUCK SOMEWHERE WITH A BROKEN TRANS, WE DID RELUCTANTLY LET NISSAN DO THE REPAIRS. OUT OF FEAR OF FUTURE FAILURE. SHORTLY AFTER, NISSAN EXTENDED THE TRANS WARRANTY TO 120,000, OR 10 YEARS. NOW, THE MURANO HAS JUST UNDER 137K, AND THE TRANSMISSION BROKE WHILE MY WIFE WAS ON THE FREEWAY, AND ONLY BY MY WIFE'S QUICK THINKING, DID SHE AVOID A COLLISION WITH ANOTHER CAR. THE WHOLE CAR SHUTS DOWN, EVEN IF YOU PRESS THE GAS DOWN TO THE FLOOR. NOTHING HAPPENS. SHE WAS ABLE TO RESTART THE CAR, AND SLOWLY (5MPH) MOVE OVER TO THE SHOULDER OF THE FREEWAY. I HOPE YOU UNDERSTAND HOW SCARY THIS SCENARIO WAS. SO NOW WE CALL NISSAN CONSUMER AFFAIRS, GAVE THEM THE DETAILS OF THE CAR (YR MAKE MODEL VIN MILES) OVER THE PHONE. NISSAN ASKED THAT I TOW THE CAR TO THE DEALER, SO I DID THE NEXT DAY (FRIDAY 28TH). I RECEIVED A CALL MONDAY MORNING (31ST), AND PAT FROM NISSAN CONSUMER AFFAIRS TOLD ME THERE WAS NOTHING THEY COULD DO SINCE IT WAS OUT OF WARRANTY. WE DID NOT WANT THE TRANS REPLACED AT 65,000 MILES, BUT THE DEALERSHIP USED SCARE TACTICS, AND ASSURED US THAT THE NEW TRANSMISSIONS WILL NOT BE A PROBLEM. MY WIFE WAS ALMOST IN A CRASH ON THE FREEWAY, BECAUSE OF THIS VERY COMMON ISSUE. I BELIEVE NISSAN SHOULD RECALL THESE TRANSMISSION DUE TO THE SAFETY HAZARD. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2010

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Quick Summary

The 2004 Nissan Murano has 107 Power Train complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.