121 complaints reported

2004 Nissan Murano Visibility

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
121
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2011

NISSAN MURANO 2004 -- SUN VISOR ON DRIVERS SIDE IS NOT STAYING UP. AS I AM DRIVING ( SOMETIMES WITH MY KIDS) THE SUN VISOR DROPS DOWN BLOCKING MY VIEW. THIS IS A BIG SAFETY ISSUE AND I'M SURPRISED NO ONE HAS BEEN INJURED OR SUED NISSAN FOR THIS. I HAVE NOTICED MANY OTHER PEOPLE HAVE THE SAME COMPLAINT. THE DEALER WANTS $400.00 TO PUT IN A NEW ONE -- WHEN THIS SHOULD NEVER HAPPEN. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2010
Jan 2011

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SIDE SUN VISOR FLIPPED DOWN, OBSTRUCTING THE CONTACT'S VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE IS 100,000. UPDATED 02/17/11* LJ UPDATED 03/07/11 *JB

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2010
Jan 2011 Crash

MY NISSAN MURANO HAS A DEFECTIVE DRIVER SIDE VISOR. IT CONSTANTLY FALLS FROM THE "UP POSITION" INTO DRIVERS VISION. THIS CAUSED AN ACCIDENT!!! I WAS TRAVELING DOWNHILL ON A SNOW/ICE COVERED ROAD, I HIT A BUMP AND THE VISOR FELL INTO MY VISION I REACHED TO PUT THE VISOR BACK INTO THE UP POSITION. PUSHED IT INTO PLACE AND IT IMMEDIATELY FELL AGAIN I PUSHED IT BACK UP(DISTRACTING MY ATTENTION FROM THE ROAD IN FRONT OF ME) AND NOTICED A CAR STOPPED IN THE MIDDLE OF THE ROAD, I SWERVED TO MISS THE STALLED CAR, I AVOIDED HITTING THE CAR BUT AS I SWERVED I RAN OVER BLACK ICE THE CAR GOT SIDEWAYS AND HIT A CONCRETE BARRICADE.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2010
Dec 2010

I HAVE A 2004 NISSAN MURANO. BOTH DRIVER'S AND PASSENGER'S SUN VISORS FALL TO THE DOWN POSITION WHEN THE VEHICLE HITS A BUMP OR WHEN THE BRAKE IS PRESSED. THIS CAN CAUSE A SAFETY HAZARD AS IT OBSTRUCTS MY VIEW WHILE DRIVING. THE COST TO REPAIR OR REPLACE THE VISOR SEEMS ABSURDLY HIGH ESPECIALLY WHEN I LOOK AT SEVERAL FORUMS OF MURANO OWNERS HAVING THE SAME PROBLEM. I NOW DRIVE WITH MY HAND HOLDING THE VISOR IN THE "UP" POSITION WHICH IS ALSO A HAZARD BECAUSE I HAVE TO DRIVE WITH ONE HAND IN ORDER TO SEE WITHOUT THE VISOR FALLING. I HAVE RESEARCHED THE WEB AND SAW SEVERAL MURANO OWNERS HAVE THE SAME PROBLEM. AT WHAT POINT OR HOW MANY COMPLAINTS DO YOU NEED TO RECEIVE IN ORDER TO RECALL THE ITEM? DOES SOMEONE NEED TO GET INTO A SERIOUS ACCIDENT OR NOTIFY THE MEDIA TO SEEK ACTION? *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2009
Dec 2010

DRIVER'S SIDE SUN VISOR ON 2004 NISSAN MURANO DROPS SUDDENLY WHILE DRIVING AND CBLOCKS VIEW OF THE ROAD -- SIGNIFICANT SAFETY ISSUE. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Feb 2010
Dec 2010

DRIVER'S SIDE SUNVISOR DOES NOT STAY IN PLACE. FRONT RIGHT TIRE BOLT BROKEN. DOORS HAVE LOCKED US OUT ON THEIR OWN. BURNING OIL POSSIBLE ENGINE REPLACE. ALL WITH THE 2004 NISSAN MURANO. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2010
Dec 2010

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER SIDE SUN VISOR FLIPPED DOWN OBSTRUCTING HIS VISION. THE FAILURE OCCURRED INTERMITTENTLY WHILE THE CONTACT WAS DRIVING AT ANY SPEED. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Dec 2010
Dec 2010

SUN VISOR FALLS CONSTANTLY OBSTRUCTING VIEW WHILE DRIVING. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2008
Nov 2010

DEAR SIR, WE OWN A 2004 NISSAN MURANO THAT WE BOUGHT NEW IN MAY OF 2004. THE VEHICLE HAS PERFORMED GREAT OVER THE YEARS; HOWEVER, WE DO HAVE ONE VERY IMPORTANT SAFETY ISSUE WITH THE NISSAN MURANO WHICH IS THE DRIVER'S SIDE SUN VISOR. AS YOU ARE DRIVING, THE SUNVISOR WILL DROP DOWN BLOCKING THE VIEW OF THE ROADWAY. THIS IS THE THIRD TIME THE PART HAS BECOME DEFECTIVE. THE FIRST TIME, THE VEHICLE WAS UNDER WARRANT; THE SECOND TIME, WE PAID FOR THE NEW SUNVISOR; AND NOW, THE PROBLEM HAS RETURNED. WE HAVE CONTACTED NISSAN CONCERNING THE DEFECTIVE SUNVISOR AND WE ARE CURRENTLY AWAITING THEIR RESPONSE. I HAVE ALSO SPOKEN WITH ANOTHER NISSAN MURANO OWNER WHO STATED THAT SHE HAS EXPERIENCED THE SAME PROBLEM. ALSO, I RAN AN INTERNET SEARCH FOR "PROBLEMS WITH A NISSAN MURANO SUNVISOR" AND DISCOVERED NUMEROUS BLOGS SUBMITTED BY INDIVIDUALS WHO HAVE EXPERIENCED THE EXACT SAME PROBLEM WITH THEIR NISSAN MURANOS. I STRONGLY FEEL THAT THIS ISSUE NEEDS TO BE INVESTIGATED BEFORE SOMEONE IS VERY SERIOUSLY INJURED OR PERHAPS KILLED BECAUSE THEY WERE UNABLE TO SEE THE ROADWAY. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2005
Nov 2010

DRIVERS SIDE SUNVISOR ON A 2004 NISSAN MURANO WHILE DRIVING THE VEHICLE, THE SUNVISOR FALLS FROM ITS UPRIGHT POSITION TO THE DOWN POSITION, THUS BLOCKING THE DRIVER'S FIELD OF VIEW, CAUSING A MAJOR SAFETY CONCERN. NISSAN HAS ISSUED A SERVICE BULLETIN (#03-081A) COVERING THESE VISORS, WHICH SHOWS THAT THEY ARE AWARE OF THE PROBLEM. HOWEVER, THEY WILL NOT STAND BEHIND THEIR PRODUCT TO REMEDY THIS SITUATION WITHOUT CHARGING THE CONSUMER IN EXCESS OF $400 - $500 TO REPAIR IT. THERE HAS NOT BEEN A WRECK YET, BUT ITS ONLY A MATTER OF TIME WHEN THE DRIVER CANNOT SEE. WE HAVE BEEN TO THE SERVICE DEPT ON NUMEROUS OCCASIONS, BUT THEY WILL NOT FIX THE PROBLEM. THIS PROBLEM HAPPENS CONSTANTLY WHILE DRIVING. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2005
Nov 2010

I HAVE A 2004 NISSAN MURANO. THE SUN VISORS FALL LOOSE AT THE SLIGHTEST VIBRATION. EVERY BUMP WE HIT SENDS THEM FALLING INTO MY PATH OF VISION. I HAVE 60K AND THEREFORE I AM OUT OF THE FACTORY WARRANTY. I FEAR THAT THE VISOR WILL FALL AT THE WRONG TIME, CAUSING A POTENTIAL ACCIDENT. PLEASE TELL ME WHAT I CAN DO TO HAVE NISSAN CORRECT THIS. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Oct 2010
Nov 2010

SUN VISORS DO NOT STAY IN CLIP WHICH ALLOWS VISOR TO FALL AT ANY TIME. HAD THE CLIPS REPLACED UNDER WARRANTY IN 2005 BUT PROBLEM IS OCCURRING AGAIN AFTER WARRANTY EXPIRATION. EXTREMELY HAZARDOUS DUE TO STARTLING DISTRACTION. THERE SHOULD BE A RECALL. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2010
Nov 2010

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE VISOR WOULD FALL DOWN AT RANDOM WITHOUT WARNING. HE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VISOR WAS NOT COVERED BY THE WARRANTY; HOWEVER, THE VISOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. HE HAD NOT CONSULTED THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 56,000. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. UPDATED 01/20/10 *BF UPDATED 01/22/10.*JB

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Sep 2009
Nov 2010

TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE SUN VISOR CONTINUOUSLY FALLS DOWN WHICH DISTRACTS AND BLOCKS THE CONTACT'S VIEW WHILE DRIVING VARIOUS SPEEDS. THE PROBLEM BEGAN 3 MONTHS AGO. THE CONTACT IS CONCERNED SINCE THE FAILURE COULD RESULT IN A CRASH. UPDATED 02/17/10. *LJ UPDATED 02/18/10.*JB

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2004
Oct 2010

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WOULD REPEATEDLY FALL, OBSTRUCTING THE DRIVER'S VIEW OF THE ROADWAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER YET THE DEALER COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 136,000.

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2009
Oct 2010

SUN VISOR ON BOTH DRIVER SIDE AND PASSENGER SIDE WILL "FLOP" DOWN AT ANY GIVEN TIME AND OBSCURE VISION OF THE ROAD. PASSENGER SIDE WAS LOOSE FROM THE DATE OF PURCHASE, DRIVERS SIDE STARTED RECENTLY. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2010
Oct 2010

OWN A 2004 NISSAN MURANO. SUN VISOR ON BOTH DRIVER AND PASSENGER SIDES HAVE FAILED TO STAY IN THEIR PROPER ALL-THE-WAY FLIP UP OR DOWN POSITIONS. THEY WOULD SUDDENLY AND UNEXPECTEDLY DROP TO OBSTRUCT THE VISION OF THE DRIVER. SAID PROBLEM IS PREVALENT IN MODELS 2003-2007 AND HAS BEEN CITED BY A LOT OF OWNERS. DEALER QUOTED COST $300+ TO REPLACE. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2010
Oct 2010

SUN VISOR. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Apr 2010
Sep 2010

MY 2004 MURANO SUN VISOR KEEPS DROPPING DOWN. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jul 2010
Sep 2010

THE DRIVERS SIDE SUN VISOR ON MY 2004 NISSAN MURANO KEEPS FALLING DOWN EVEN WITH THE SIMPLEST BUMP ON THE ROAD WHILE DRIVING. THIS HAPPENS ALL THE TIME. WE PUT VELCRO ON IT AND IT HAS NOT WORKED. TOOK THE CAR TO MOSSY NISSAN AND THEY SAID IT WOULD HAVE TO BE REPLACED FOR $400. THIS IS VERY DANGEROUS WHILE DRIVING AND COULD DEFINITELY CAUSE AN ACCIDENT. THE PRICE TO REPLACE IS RIDICULOUS. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2010
Sep 2010

THE DRIVER'S SIDE SUN VISOR ON MY 2004 NISSAN MURANO DROPS UNEXPECTEDLY BLOCKING THE VIEW OF THE ROAD. THIS IS HAZARDOUS ESPECIALLY FOR ANYONE WHO IS 6' TALL OR MORE. THIS IS A WELL DOCUMENTED DEFECT ON MOST MURANOS. THE DEALERS REFUSE TO COVER THE DEFECT UNDER WARRANTY AND THERE NEEDS TO BE A RECALL TO PREVENT INJURY OR DEATH. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2008
Aug 2010

DRIVERS SIDE SUN VISOR ON NISSAN MURANO WILL NOT STAY IN FIXED POSITION IMPAIRING MY VIEW WHILE DRIVING. VISOR CANNOT BE USED. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jun 2010
Aug 2010

THE DRIVER SIDE VISOR IN MY 2004 NISSAN MURANO FLOPS DOWN WHILE I AM DRIVING OBSTRUCTING MY VIEW. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Aug 2010
Aug 2010

NISSAN MURANO DRIVER'S SIDE SUN VISOR FALLS INTO DRIVER'S LINE OF VISION WHEN DRIVING OVER BUMPY ROADS. THIS IS A SAFETY HAZARD AS IT IMPEDES THE DRIVER'S VISIBILITY. IT HAPPENS CONSISTENTLY AND THE ONLY SOLUTION APPEARS TO BE REPLACING THE VISOR AT A COST OF $400+. *TR

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2009
Aug 2010

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR WOULD NOT STAY IN THE UPWARD POSITION. WHEN DRIVING, IT WOULD FALL DOWN OBSTRUCTING THE CONTACT'S VIEW OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD STARTLE HER AND COULD POTENTIALLY RESULT IN A CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 100,000. UPDATED 11/19/10 *CN UPDATED 11/23/10

Type: Vehicle, Vehicle: 2004 NISSAN MURANO, Manufacturer: Nissan North America, Inc.
Incident: Jan 2010

Trend Over Time

Complaints by year

Quick Summary

The 2004 Nissan Murano has 121 Visibility complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.