2009 Nissan Murano Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
AT 67000 MILES THE AIRBAG LIGHT BEGAN FLASHING . TOOK IT TO DEALER FOR INSPECTION, PAID $100 FOR INSPECTION AND THEY FOUND CODE B1018 FOR AIRBAG CONTROL MODULE FAILURE AND QUOTED 1449.32 +TAX TO CORRECT THE PROBLEM. SPOKE WITH NISSAN CUSTOMER CARE AND WAS ASSIGNED CASE NO. 29877528 ON 2-17-2018. ON 2-20-2018 WAS CONTACTED AND TOLD SINCE OUT OF WARRANTY PERIOD, THEY WOULD DO NOTHING TO CORRECT THE PROBLEM. I KNOW THERE WERE RECALLS FOR THIS PROBLEM IN THE PAST, BUT THEY WOULD NOT LISTEN. THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY AND THIS IS A SAFETY PROBLEM.
AFTER HAVING MY 35 LB DOG SIT IN THE PASSENGER SEAT THE AIR BAG LIGHT STARTS FLASHING I HAVE HAD IT CHECKED OUT AND RESET SEVERAL TIMES. THIS SEEMS TO HAPPEN AFTER THE NEXT TIME I DRIVE THE CAR NOT IMMEDIATELY. I WAS ADVISED THAT IT IS THE OCS SENSORS AND IF IT HAPPEN AGAIN IT SHOULD BE REPLACED TO THE TUNE OF $4,000. THE DEALER CHECKED FOR A RECALL NOTICE AND I WAS TOLD THERE WAS NONE. THIS IS ABSOLUTELY AN UNSAFE CONDITION FOR ANY PASSENGER IN MY VEHICLE. EVERYTHING IS FUNCTIONING FOR NOW, BUT I THINK THIS SHOULD BE A NISSAN RESPONSIBILITY. THERE ARE ONLY 54,500 MILES ON THIS CAR.
THE AIRS BAGS ITS OFF ,DIDNT WORK
MY VEHICLE AIR BAG LIGHT CAME ON TOOK IT TO SHOP THEY WILL NOT FIX IT SAID THE SENSOR IN PASSENGER SEAT NEEDS REPLACED. I KNOW THERE WERE RECALLS FOR THIS PROBLEM BEFORE BUT THEY TELL ME THEY ONLY RECALLED CERTAIN 2009 MURANO'S BUT LOOKING ONLINE THIS SEEMS TO BE A PROBLEM WITH ALL NISSANS. SO I AM WONDERING WILL THERE BE A RECALL WITH THIS NISSAN PROBLEM.
I AM WRITING REGARDING A RECENT INCIDENT WITH NISSAN THAT HAD AN ACTIVE RECALL. IT IS FOR RECALL NUMBER 08V521000 FOR THE 2009 NISSAN MURANO. I CONTACTED NISSAN BECAUSE MY VEHICLE WAS HAVING THIS EXACT ISSUE IN THAT THE OCS CONTROL UNIT HAD AN INTERRUPTION IN SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT. I CONTACTED NISSAN LETTING THEM KNOW MY MAKE AND MODEL WAS LISTED IN THIS RECALL AND THAT I WAS HAVING THIS EXACT ISSUE. THEY TOLD ME MY VIN NUMBER WAS NOT INCLUDED AND THEY WOULD NOT PAY FOR IT TO BE FIXED. I AM PREGNANT AND HAVE A TODDLER SO HAD I GOT INTO AN ACCIDENT, THAT IS 3 LIVES THAT WOULD HAVE BEEN AT RISK SINCE MY AIRBAGS WOULD NOT HAVE BEEN DEPLOYED. AFTER REQUESTING IT TO BE REVIEWED, NISSAN SAID THEY WOULD PAY HALF OF THE BILL, LEAVING ME TO STILL PAY $912.00 OUT OF POCKET. THIS IS A SAFETY ISSUE, NOT A MAINTENANCE ISSUE AND IS THE EXACT PROBLEM AND VEHICLE MAKE & MODEL THAT IS EXPLAINED IN THE RECALL. OBVIOUSLY THERE ARE OTHER MODELS THAT THEY MISSED WHEN EVALUATING VIN NUMBERS AND OTHERS ARE MOST LIKELY HAVING THIS SAME ISSUE. NISSAN IS REFUSING TO PAY THE FULL AMOUNT. THE NISSAN DEALERSHIP FIXING MY VEHICLE WAS EVEN FIGHTING FOR ME AND SAID THIS SHOULD NOT RANDOMLY HAPPEN AND AGREED THAT NISSAN SHOULD PAY THE FULL AMOUNT AS IT WAS A SAFETY ISSUE NOT REGULAR MAINTENANCE THAT SHOULD OCCUR. I AM EXTREMELY FRUSTRATED WITH NISSAN. IF THERE IS AN ACTIVE RECALL AND YOU ARE HAVING THAT EXACT PROBLEM WITH THE EXACT MAKE & MODEL IN THE RECALL, IT SHOULD BE COVERED. AND AIRBAGS SHOULD NOT JUST STOP WORKING FOR NO REASON WITHOUT BEING IN AN ACCIDENT. I HAVE BEEN TOLD TO REACH OUT TO YOU SINCE YOU REGULATE THESE THINGS. HOW CAN I SUBMIT A COMPLAINT AGAINST NISSAN AND IS THERE ANYTHING YOU CAN DO TO GET INVOLVED IN ORDER TO GET THE FULL AMOUNT PAID?
PASSENGER AIRBAG NO LONGER WORKS. SENSOR LIGHT ON DASHBOARD IS ALWAYS ON. SUTHERLIN NISSAN SAYS WE ARE RESPONSIBLE FOR REPAIR.
MY HUSBAND WAS IN DALLAS GETTING HIS PASSPORT AND SOME MAN RAN A STOP SIGN HIT A POLICE OFFICE TWO OTHER CARS AND MY CAR THAT MY HUSBAND WAS DRIVING. THE PASSENGER AIRBAGS DID NOT DEPLOY TO HELP AND MY FATHER IN LAW WHO WAS IN THE PASSENGER FRONT SEAT WAS INJURED.
FRONT PASSENGER SEAT AIRBAG SENSOR IS CONSTANTLY GOING OFF AND FLASHING ON DASHBOARD. MECHANIC STATES THAT WHEN THE LIGHT IS ACTIVE THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. NISSAN HAS REFUSED TO CORRET THIS PROBLEM EVEN THOUGH AIRBAG RECALLS ARE ON THE NEWS DAILY. MY VEHICLE IS UNSAFE AND I AM LIMITED TO THE AMOUNT OF PEOPLE OR OCCASSIONS I CAN USE IT WITHOUT FEAR OF A POTENTIAL ACCIDENT WITHOUT PROPER AIRBAG DEPLOYMENT
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IT WAS DIAGNOSED THAT THE ORC MODULE FAILED AND THE PASSENGER SEAT NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,400.
MY CAR WAS T-BONE HIT FROM THE PASSENGER SIDE WHILE I WAS DRIVING AT 25 MPH ON A SIDE ROAD WITH NO PASSENGERS (THANK GOD). THE PARTY AT FAULT BROKE A STOP SIGN AND RESULTED IN TOTAL LOSS OF MY CAR. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED AND PROTECTED NO ONE. STRANGELY, THE DRIVER SIDE AIR BAG DID NOT DEPLOY. AS A RESULT I HIT THE PASSENGER WINDOW GLASS WITH THE SIDE OF MY HEAD AND GOT A CONCUSSION.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE VEHICLE WAS STARTED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE OCS AND TPMS SENSORS NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE WARRANTY EXPIRED AND THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT SUPPORTED THE DEALER'S RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000. UPDATED 06/10/16*LJ *CN
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED HEAD AND ARM INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN HOME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. THE VIN WAS NOT AVAILABLE.
THE PASSENGER AIR BAG LIGHT AND THE MAIN AIR BAG INDICATOR LIGHTS ARE BOTH ON OUR MURANO. WE ARE SEEING THE EXACT SAME ISSUES AS IN THE RECALL FOR CERTAIN 2009 NISSAN MURANOS AND OUR MURANO IS BARELY OUTSIDE THE WINDOW OF RECALLED MURANOS. THE DEALERSHIP SAYS THEY CAN'T HELP US SINCE IT WAS BUILT BARELY OUTSIDE THE DATES OF THE RECALLED MURANOS EVEN THOUGH IT IS THE EXACT SAME ISSUE. PLUS NISSAN KEEPS HAVING THE SAME ISSUES WITH DIFFERENT YEARS OF MURANOS, SO IT IS PRETTY OBVIOUS THEY HAVE A WIDESPREAD PROBLEM WITH THIS.
I HAVE A 2009 NISSAN MURANO THAT IN MY OPINION HAS A VERY DANGEROUS SAFETY FLAW. A SMALL SENSOR IN THE PASSENGER SEAT HAS DECIDED NOT TO FUNCTION PROPERLY FOR NO APPARENT REASON(THE AIR BAG SENSOR LIGHT ON THE DASH JUST BEGAN TO BLINK BACK ON 9/6/15, I RESET IT SEVERAL TIMES BUT IT JUST CONTINUED TURNING BACK ON) THAT SENSOR NOW CAUSES FOR NEITHER AIRBAG (PASSENGER OR DRIVERS SEAT) TO WORK IN CASE OF AN ACCIDENT. I TOOK THE CAR TO THE DEALER ON 10/17/15 AND THEY GAVE ME A QUOTE THAT IS $ 3568 PLUS LABOR FOR REPAIR, I COMPLAINED TO NISSAN CONSUMER AFFAIRS AND ALL THEY COULD DO IS GIVE A 50% DISCOUNT FOR THE REPAIR. I FEEL THAT NISSAN SHOULD REPAIR THIS AS IT IS A GREAT SAFETY FLAW OF THE VEHICLE, MY VEHICLE IS NOT SAFE IN CASE OF AN ACCIDENT AS NEITHER THE DRIVER OR PASSENGER AIRBAG WILL FUNCTION IF I AM IN AN ACCIDENT.
PASSENGER SIDE AIR BAG "OFF" LIGHT IS ON. AIR BAG WARNING LIGHT IS BLINKING ON AND OFF. DEALER SAYS THE PASSENGER SEAT CUSHION HAS FAILED. NISSAN WILL NOT HELP AS THE CAR IS OUT OF WARRANTY! THE CAR HAD 30748 MILES ON IT ON 11/11/15 WHEN THE FAILURE OCCURRED, THIS HAPPENS MOVING OR NOT AND WITH PASSENGER OR NOT.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE VEERED OFF THE ROAD INTO A DITCH AND WENT AIRBORNE BEFORE CRASHING INTO A POLE. THE PASSENGER SIDE AND FRONT AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED NECK AND BACK INJURIES AND THE PASSENGER SUSTAINED HIP AND ARM INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING STORAGE LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
MY 2009 MURANO HAS HAD AN ONGOING PROBLEM WITH THE PASSENGER SIDE AIRBAG. MY PASSENGER AIRBAG SHUTS OFF AND SHUTS DOWN THE WHOLE AIRBAG SYSTEM IN MY CAR. THE DEALERSHIP HAS EXPLAINED TO ME THAT WHEN THE AIRBAG LIGHTS ARE FLASHING THAT I HAVE NO AIRBAG PROTECTION. I HAVE BROUGHT MY VEHICLE BACK TO THE DEALER A COUPLE OF TIMES TO HAVE THEM LOOK AT IT. THEY SAID THAT THEY WERE ABLE TO TURN OFF THE FLASHING AIRBAG LIGHT EACH TIME BUT THEY SAID THAT THEY WOULDN'T BE ABLE TO DO IT ANYMORE. THEY TOLD ME THAT THERE IS A PROBLEM WITH THE PASSENGER SEAT SENSOR AND PASSENGER SIDE AIRBAG. IT DOES NOT RECOGNIZE THAT THERE IS SOMEONE SITTING IN THE SEAT AND DOES NOT ACTIVATE. THEY SAID THAT I WOULD NEED TO REPLACE BOTH AT A COST OF $5000 AND THAT THERE WAS A PROBLEM WITH THE SENSOR AND THE AIRBAG. I CONTACTED NISSAN AND WAS TOLD THAT ITS NOT UNDER WARRANTY AND THAT THERE IS NOTHING THAT THEY COULD DO FOR ME. I WOULD JUST HAVE TO REPLACE IT. I HAVE RESEARCHED OTHER PASSENGER SIDE AIRBAG PROBLEMS AND RECALLED AIRBAGS FOUND THAT EACH OF THE SITUATIONS WERE SIMILAR TO MINE. I PURCHASED THIS 2009 MURANO AFTER I WAS INVOLVED IN AN ACCIDENT WITH MY OTHER 2006 NISSAN MURANO. THE AIRBAGS IN THE 2006 MURANO WORKED AND MY FAMILY AND I WERE ABLE TO WALK AWAY WITH ONLY A FEW SCRATCHES BECAUSE THE AIRBAGS WORKED. NOW I HAVE A VEHICLE THAT MAY OR MAY NOT HAVE A WORKING AIRBAG SYSTEM. I WORRY EACH TIME I GET INTO THE VEHICLE. WILL MY AIRBAGS DEPLOY OR NOT? THE SITUATION NEEDS TO BE ADDRESSED. LISTENING AND READING ABOUT OTHER AIRBAG RECALLS MAKES ME BELIEVE THAT MY VEHICLE IS EXPERIENCING THE SAME PROBLEMS. WHAT DOES NISSAN WANT TO HAPPEN? SHOULD I END UP IN A COLLISION AND HAVE NO AIRBAGS ON THE PASSENGER SIDE AND SOMEONE DIES BEFORE THEY LOOK AT THIS AIRBAG SITUATION? THIS VEHICLE WITH THIS ONGOING PROBLEM IS NOT WORTH ITS FAIR MARKET VALUE I'M FACING A SIGNIFICANT LOSS AT NO FAULT OF MINE.
THE AIR BAG WARNING LIGHT CAME ON AND HAS BEEN BLINKING SINCE. I HAVE RESEARCHED THE ISSUE AND FIND THAT THIS IS COMMON WITH THE 2009 NISSAN MURANO. NISSAN REFUSES TO FIX THE ISSUE UNDER RECALL. THIS IS NOT COVERED WITH THE WARRANTY ON THE VEHICLE. MOST ARE CAUSED BY A SENSOR UNDER THE PASSENGER SEAT AND THE ENTIRE SEAT MUST BE REPLACED. THE COST IS BETWEEN 2500 AND 3000 DOLLARS. THIS WARNING LIGHT BLINKING INDICATES THE SYSTEM WILL NOT WORK CORRECTLY SHOULD I GET INTO AN ACCIDENT. PLEASE HELP MURANO OWNERS GET THIS FIXED WITH OUT HAVING TO PAY SUCH OUTRAGEOUS PRICES. *TR
AIR BAGS LIGHT KEEP STAY ON, CALL NISSAN MANUFACTURER AND THEY WON'T DO THE RECALL FOR THE AIR BAG. *TR
THERE WAS NO INCIDENT. BUT ...... NISSAN HAS A RECALL ON SEVERAL VEHICLES FOR THE AIRBAG SENSOR ON THE PASSENGER SIDE AIRBAG NOT WORKING - INCLUDING THE 2009 MURANOS. THEY SAID MY VIN DOES NOT MATCH UP ON THE RECALL - SO THEY WILL NOT FIX IT. EVEN THOUGH THEY HAVED RECALLED MANY VEHICLES FOR THE EXACT SAME THING INCLUDING THE 2009 MURANO. I WOULD THINK THIS IS A MAJOR SAFETY CONCERN AND HOPE YOU GUYS CAN HELP ENFORCE A RECALL ON THIS. UPDATED 4/24/2015 *JS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG SERVICE CHIME SOUNDED AND THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V521000 (AIR BAGS ELECTRICAL SYSTEM) THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 WAS AND THE CURRENT 52,000.
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THE CONTACT THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,060.
AIR BAG LIGHT STAYS ON. UPON REVIEW BY THE NISSAN DEALERSHIP, I WAS INFORMED THAT THE SENSOR UNDERNEATH THE PASSENGER SEAT COULD BE THE REASON THE LIGHT WAS BLINKING. THE COST OF REPAIR WOULD BE $2500.00. UPON REVIEW ON THE NISSAN WEBSITE THIS INFORMATION WAS FOUND "NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT." MY VEHICLE IS HAVING THE SAME PROBLEM, YET I WAS INFORMED BY NISSAN THAT MY VEHICLE WAS NOT INVOLVED IN THE RECALL. IT SEEMS AS IF THIS IS A SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. *TR
PASSENGER SIDE AIRBAG WON'T TURN ON. *TR
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Quick Summary
The 2009 Nissan Murano has 57 Air Bags complaints on file. 6 crashes have been reported. Review the timeline above for detailed owner experiences.