2009 Nissan Versa Suspension

PASSENGER SIDE SPRING COIL BROKE NEARLY 5 MONTHS AFTER THE DRIVER SIDE SPRING COIL BROKE. SEE COMPLAINT FROM 7/31/13. LUCKILY, COIL BROKE WHILE BACKING OUT OF DRIVE WAY, SO I DID NOT LOSE CONTROL OF VEHICLE. BROKEN PART OF COIL IS NOW PINCHED BETWEEN COIL SEAT AND REST OF COIL LEAVING THE REMAINING SPRING UNSEATED. CAR IS UNDRIVEABLE IN THIS CONDITION FOR SECOND TIME BEFORE 5 YEAR LOAN IS EVEN PAID OFF. CASE OPENED WITH NISSAN, BUT THEY THUS FAR HAVE REFUSED TO PAY DIAGNOSTIC FEE TO CONFIRM BROKEN SPRING COIL. BROKEN COIL CAN BE CLEARLY SEEN IN TIRE WELL. DIAGNOSIS IS REQUIRED FOR ANY FURTHER ACTION BY NISSAN REGARDING REPAIR REIMBURSEMENT. BAD CUSTOMER SERVICE. *TR

I HAD HOPPED INTO MY CAR TODAY, STARTED IT, PUT IT IN REVERSE AND HAD MOVED ABOUT TWO FEET BEFORE I HEARD AN EXTREMELY LOUD *CLUNK* THAT CAME FROM THE FRONT PASSENGER SIDE. I IMMEDIATELY STOPPED MY CAR, PUT THE E-BRAKE ON, TURNED IT OFF AND GOT OUT TO SEE WHAT HAD HAPPENED. AT FIRST I DIDN'T SEE ANY DAMAGE, THEN I LOOKED UNDER MY CAR AND SAW A CYLINDRICAL CURVED PIECE OF METAL. I PICKED IT UP AND NOT KNOWING WHAT IT WAS OR WHERE IT CAME FROM I DIDN'T WANT TO MOVE MY CAR AGAIN UNTIL I HAD SOME ANSWERS. MY FRIEND AND I WALKED TO THE NEAREST GARAGE AND SHOWED THE PIECE TO A MECHANIC AND HE QUICKLY DIAGNOSED THE ISSUE: MY PASSENGER SIDE SUSPENSION COIL HAD SNAPPED OFF AT THE BASE (ABOUT 6 OR 6.5 INCHES HAD BROKEN FROM THE BOTTOM OF THE COIL.) THE BREAK IS VERY, VERY CLEAN--ALMOST LIKE GLASS. THERE WAS NO SIGN OF RUST OR ANY OTHER SORT OF DAMAGE TO THE COIL, AND AFTER READING THE MANY COMPLAINTS ON THIS WEBSITE THAT ARE IDENTICAL TO MINE I AM THINKING THAT THIS INCIDENT TODAY WAS ONLY CAUSED BY A FACTORY MALFUNCTION! I DO NOT DRIVE OVER BUMPS OR HOLES LIKE A MANIAC, I DRIVE OVER THEM SENSIBLY JUST AS I'D THINK MANY OTHER PEOPLE WITH THIS SAME PROBLEM DO ALSO. I AM A VERY POOR SINGLE MOTHER & COLLEGE STUDENT AND SOMETHING NEEDS TO BE DONE ABOUT THIS! SCARY TO THINK ABOUT WHAT WOULD HAVE HAPPENED HAD I BEEN DRIVING DOWN THE HIGHWAY. *TR

I DROVE MY CAR TO WORK FINE THAT MORNING. LEAVING WORK I HEARD STRANGE CLUNKS WHILE IN THE PARKING LOT. LOOKED THE CAR OVER BUT DIDN'T NOTICE ANYTHING. CONTINUED TO DRIVE CAR ON MY USUAL ROUTE. I WENT OVER A BRIDGE AND MY CAR BOUNCED TERRIBLY. I MADE IT HOME AND MY BOYFRIEND FOUND MY DRIVER SIDE COIL SPRING BUSTED. WAS STILL ABLE TO CAREFULLY DRIVE IT TO MY MECHANIC AND HE FOUND THAT THE PASSENGER SIDE SPRING BROKE TOO. READING ONLINE I SEE MANY COMPLAINTS ON THIS HAPPENING. THERE SHOULD BE NO REASON THEY SHOULD BREAK ON SUCH A NEW CAR. THEY ARE DEFECTIVE AND HAZARDOUS. I FEEL VERY LUCKY MINE BROKE THE WAY THEY DID AND NOT PUNCTURE MY TIRE OR LOCK MY STEERING. *TR

I NOTICED A STRANGE NOISE COMING FROM THE FRONT AREA OF MY CAR WHEN I TURNED THE WHEELS OR HIT A BUMP. I TOOK THE CAR IN FOR A SAFETY CHECK AND WAS SHOWN THAT I HAD A BROKEN LEFT FRONT COIL SPRING. UNLESS IT'S DEFECTIVE,I CAN'T BELIEVE THIS SPRING SHOULD BREAK EXCEPT IN AN ACCIDENT. *TR

LEFT FRONT COIL SPRING BROKE. CAR WAS PARKED IN GARAGE AND WHEN IT WAS STARTED IN ORDER TO PULL OUT OF THE GARAGE, MY BOYFRIEND FOUND AN 8 INCH PORTION OF THE COIL SPRING - THE BOTTOM PART OF DRIVER'S SIDE SPRING THAT SITS IN THE SADDLE OF STRUT, ON THE GARAGE FLOOR. *TR

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE EXHIBITED A CLICKING NOISE WAS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS ADVISED TO THE CONTACT THAT THE COIL SPRINGS NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,835. *TR

AT 65 MILES AN HOUR THE FRONT COIL SPRING ON THE DRIVER'S SIDE MALFUNCTIONED AND BROKE CREATING A SHARP EDGE THAT CUT THE FRONT DRIVER'S SIDE TIRE. THIS CAUSED A BLOW OUT ON THE HIGHWAY. THE CAR ON EXAMINATION AFTER THE MALFUNCTION HAD A TOTAL OF THREE BROKEN COIL STRINGS (TWO FRONT AND ONE REAR), AND OTHER DAMAGE TO THE SUSPENSION (TWO STRUTS, AND SWAY BARS). VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY AT THE TIME. OPERATOR WAS ABLE TO CONTROL VEHICLE AND MOVE TO SHOULDER THUS AVOIDING A MAJOR ACCIDENT. VEHICLE HAD TO BE TOWED FROM SHOULDER. IT APPEARS THESE SPRINGS ARE DEFECTIVE. *TR

THE DRIVER SIDE FRONT SPRING COMPLETELY BROKE. I WENT TO THE VEHICLE ONE MORNING AND NOTICED THE FRONT OF THE CAR SITTING VERY LOW TO THE GROUND ON THE DRIVER SIDE. ALMOST NOT SPACE BETWEEN WHEEL AND FENDER. I LOOKED UP UNDER THE WHEEL WELL AND SAW THAT THE SPRING WAS COMPLETELY BROKEN. LUCKILY I WAS NOT DRIVING THIS VEHICLE WHEN THIS HAPPENED. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS SAME INCIDENT AND STRONGLY BELIEVE THERE SHOULD BE A RECALL ON THIS PART. NISSAN BETTER STEP UP. I AM VERY DISAPPOINTED WITH NISSAN AND WOULD NEVER PURCHASE ANOTHER ONE EVER AGAIN. THE VEHICLE STILL HAS NOT BEEN FIXED. I ORDERED THE TWO FRONT SPRINGS AND WOULD TRY TO REPLACE THEM THIS WEEKEND. I WILL TAKE PICTURES AND POST THEM ONLINE. *TR

AT FIRST I WAS HEARING "BUMP" NOISES THAT SOUNDED LIKE A SWAY BAR ISSUE FOR A COUPLE DAYS. THEN I HEARD A NOISE THAT SOUNDED LIKE I RAN OVER A BRANCH, EXCEPT THERE WAS NOTHING IN THE ROAD BEFORE - OR AFTER. I DROVE ABOUT 100 MILES HOME ON THE HIGHWAY, STILL THINKING IT WAS RELATED TO THE SWAY BAR. AFTER ABOUT 10 MILES ON THE BACKROADS, IT SOUNDED LIKE I SHED A METAL PART. UPON RETRIEVING THE PART FROM THE ROAD, IT WAS ABOUT A SEMICIRCULAR PIECE OF THE FRONT DRIVER SIDE COIL SPRING THAT BROKE FREE. ALL UNIDENTIFIED NOISES ARE NOW GONE, AND DEALER FOUND NOTHING WRONG WITH SWAY BAR (AFTER $88 DIAGNOSTIC FEE). DEALER QUOTES $565 FOR REPAIR, EXCEPT THEY CAN'T DO THE REPAIR EVEN IF I WANTED THEM TO. ACCORDING TO THE DEALER, IT IS A NISSAN EXCLUSIVE PART, EXCEPT NISSAN IS NOT CURRENTLY MAKING THE PART AND IT IS ON "NATIONAL NISSAN BACK ORDER". THE DEALER ADVISES THAT "I AM CURRENTLY PAYING MONTHLY FOR A CAR I CANNOT DRIVE, AND CANNOT REPAIR WITHOUT USING JUNKYARD PARTS THAT IN ALL LIKELY-HOOD WILL ALSO FAIL AT SOME POINT. *TR

AT FIRST I WAS HEARING "BUMP" NOISES THAT SOUNDED LIKE A SWAY BAR ISSUE FOR A COUPLE DAYS. THEN I HEARD A NOISE THAT SOUNDED LIKE I RAN OVER A BRANCH, EXCEPT THERE WAS NOTHING IN THE ROAD BEFORE - OR AFTER. I DROVE ABOUT 100 MILES HOME ON THE HIGHWAY, STILL THINKING IT WAS RELATED TO THE SWAY BAR. AFTER ABOUT 10 MILES ON THE BACKROADS, IT SOUNDED LIKE I SHED A METAL PART. UPON RETRIEVING THE PART FROM THE ROAD, IT WAS ABOUT A SEMICIRCULAR PIECE OF THE FRONT DRIVER SIDE COIL SPRING THAT BROKE FREE. ALL UNIDENTIFIED NOISES ARE NOW GONE, AND DEALER FOUND NOTHING WRONG WITH SWAY BAR (AFTER $88 DIAGNOSTIC FEE). DEALER QUOTES $565 FOR REPAIR, EXCEPT THEY CAN'T DO THE REPAIR EVEN IF I WANTED THEM TO. ACCORDING TO THE DEALER, IT IS A NISSAN EXCLUSIVE PART, EXCEPT NISSAN IS NOT CURRENTLY MAKING THE PART AND IT IS ON "NATIONAL NISSAN BACK ORDER". THE DEALER ADVISES THAT "I AM CURRENTLY PAYING MONTHLY FOR A CAR I CANNOT DRIVE, AND CANNOT REPAIR WITHOUT USING JUNKYARD PARTS THAT IN ALL LIKELY-HOOD WILL ALSO FAIL AT SOME POINT. *TR

THE LEFT FRONT COIL SPRING SNAPPED WHILE PULLING OUT OF MY DRIVEWAY. COST TO FIX - $389. NISSAN HAS 33,000 MILES AND IS A FEW MONTHS OUT OF WARRANTY. THE SERVICE DEPT MANAGER ACKNOWLEDGED THE PART AS DEFECTIVE AND URGED ME TO CONTACT NISSAN. NISSAN CORPORATE, AFTER TWO WEEKS OF BACK AND FORTH, TOLD ME TOO BAD, NOT THEIR PROBLEM. *TR

DROVE APPROXIMATING 5 MILES CITY DRIVING GOOD PAVED STREETS AND FELT SOMETHING NOT RIGHT WITH SUSPENSION. INSPECTED SUSPENSION PARTS AFTER REACHING MY DESTINATION TO FIND A BROKEN RIGHT FRONT COIL SPRING. VEHICLE IS IN EXCELLENT CONDITION AND NO SIGNS OF RUST ON ANY PARTS. THIS SPRING BROKE IN THE BOTTOM COIL. *TR

WHILE DRIVING AT LOW SPEEDS I HEARD A LOUD POP. THE VEHICLE SEEMED TO DRIVE FINE BUT THAT WEEKEND I TOOK IT IN FOR REGULAR SERVICE AT A LOCAL SERVICE SHOP. I ASKED THEM TO CHECK FOR THE SOURCE OF THE LOUD POP IN ADDITION TO THE NORMAL SERVICE. THEY INFORMED ME THAT NOT ONE BUT BOTH OF MY FRONT COIL SPRINGS WERE SNAPPED AND THAT I WAS LUCKY THE COIL SPRINGS WERE RETAINED ON THE UPPER SUPPORT SHELF AS THEY COULD HAVE SLICED A TIRE POTENTIALLY CAUSING AN ACCIDENT. THIS VEHICLE HAS 87,000 MILES, HAS NEVER BEEN IN AN ACCIDENT, AND IS ONLY DRIVEN TO AND FROM WORK 90 MILES ROUND TRIP DAILY ON GOOD HIGHWAYS.. *TR

AFTER INVESTIGATING STRANGE NOISE FROM FRONT SUSPENSION AREA, DISCOVERED THAT BOTH LEFT AND RIGHT SIDE COIL SPRINGS WERE BROKEN. ONE BROKEN SPRING END CAME CLOSE TO PUNCTURING TIRE (WHICH HAD TO BE REPLACED). HAVE OWNED MANY CARS OVER MANY YEARS AND NEVER HAD A COIL SPRING BREAK. CAR IS NOT DRIVEN UNDER ANY EXTREME CONDITIONS. COST TO REPLACE SPRINGS AND DAMAGED TIRE WAS NEARLY $1000. NISSAN WILL NOT ACKNOWLEDGE ANY KNOWN PROBLEM WITH VERSA FRONT SPRINGS, BUT NEARLY 50% OF NHTSA COMPLAINTS ON VERSA ARE FOR BROKEN FRONT SPRINGS! IF SPRING HAD PUNCTURED TIRE AT HIGH SPEED, COULD HAVE BEEN DEADLY. *TR

FRONT DRIVER SIDE SUSPENSION SPRING BROKE WHEN PULLING OUT OF DRIVEWAY. THERE IS NO VALID REASON FOR A SUSPENSION SPRING TO SNAP ON A 2009 AUTOMOBILE. THIS CAUSED DAMAGE TO THE TIRE. THE COST TO FIX THIS ISSUE IS $700.00 FOR THE SPRING AND NEW TIRE. WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE EXPRESSWAY DRIVING AT 65 MPH? *TR

THE DRIVER SIDE SPRING OF MY 2009 NISSAN VERSA BROKE WHEN I WAS PULLING OUT OF THE GARAGE. I HEARD A BIG BANG AND ASSUMED IT WAS FROM ICE BUILD UP. I CONTINUED TO DRIVE AND THE VEHICLE PULLED HARD TO THE LEFT. TURNS OUT THE SPRING HAD SHEARED PREVIOUSLY (AS RUST HAD BUILT UP ON THE BREAK POINT) AND IT LET GO AT THAT TIME. MY DRIVER SIDE STRUT IS BENT AS A RESULT OF THE SPRING BREAKING. *TR

DRIVER'S SIDE FRONT COIL SPRING FAILED WHILE SITTING AT A STOPLIGHT. FORTUNATELY NOT DRIVING IN TRAFFIC AT THE TIME. NO REASON GIVEN FOR FAILURE, VEHICLE ALWAYS KEPT ON PAVED ROADS <43K MILES. *TR

2009 NISSAN VERSA HATCHBACK LESS THAN A MONTH THE ALIGNMENT NEEDED FIXING THE CAR PULLS TO BOTH SIDES. THE BEGINNING IT GOES TO THE LEFT THEN PUTTING THE CAR BACK STRAIGHT IT GOES TO THE RIGHT. IT GETS WORSE WHEN THE CAR GOES OVER 40 MILES PER HOUR. *TR