152 complaints reported

2017 Ram 1500 Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
152
Crashes
5
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jun 2025

At 60,000 miles I started experiencing power steering failure at random times. Speed of vehicle or time of year did not matter. Vehicle becomes extremely difficult to steer. This is the electronic steering rack. This has been continuing on for 20,000+ miles and I cannot take it anymore. I feel like I have gotten a lemon and I am continuing to put myself and others at risk. I will not allow other members of my family to drive this vehicle because of the safety concerns. I am aware of no recall on the 2017 remodel year but there is on the previous year - which is when my vehicle was manufactured. There were no warnings when this started happening...no check engine light or other issues. I recently had an inspection and quote (attached) to repair but is cost prohibitive at the moment. I am honestly considering legal action if possible.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2023
Jun 2025

The Service Power Steering light came on while I was driving my truck on I80 and left me with no power steering.While I was driving on the interstate there were several times where the vehicle didn't want to turn unless I really jerked on the steering wheel which in turn jerked the truck into the passing lane once the wheels turned and came close on 2 occasions of hitting the vehicle in the passing lane. I was able to get it home and to the garage and my steering rack needed to be replaced at a cost of $2319.16 + tax. I see that there was a recall for this exact problem for Ram trucks up to year 2016 but unfortunately mine is a 2017. I have been on many forums and there are so many others out there with a 2017 or newer Ram that has this exact same problem so this isn't a "my truck" problem this is a Ram problem that needs to be recalled before accidents are caused by this (which I'm sure some accidents have already happened due to the steering rack).

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2025
Jun 2025

Steering gets tight and loose. No warning or fault light. Gets hard to steer.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2025
Jun 2025

Was driving down the interstate going around a curve and the service power steering message was displayed and lost power steering. Almost went into other lane of traffic almost causing an accident at 70mph. Was able to get vehicle to side of road. Turned off and back on then power steering worked. On the way home the power steering failed again almost causing another wreck. Turned truck off and back on and worked again. This almost caused me to wreck 2 times in one day. The warning message displayed at the exact timing that power steering was lost so no advanced warning of any issues. Code states that there is a software problem with the EPS unit. 2015-2016 Rams had a recall for the exact same issue that I'm having with my 2017 currently. This is a tremendous safety issue and could cost people their lives if not corrected soon!!

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2025
Jun 2025

Was running errands in town, truck was on and off a few times over 2 hours. Started up leaving restaurant, I had no power steering. Completely gone, the (service power steering) light and warning popped up on my dash. The power steering has been intermediate loss for the past 5 days now. Works when it wants. Took a local shop to get the code read, lost communication to the EPS. Some times when I start the truck, I can drive 1-15 miles, and the power steering goes out suddenly.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
May 2025

I was going down the road and I couldn't steer my truck the power steering went out cause me to almost wreck power steering is electrical

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2025
May 2025

My electronic power steering (eps) rack and pinion completely failed out of nowhere. I took it to the dealership and they told me the module basically fried itself and that I had to replace it. I've only owned the truck for 5 months now and can't really afford to pay 4,000+ dollars to repair this defective part.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2025
May 2025

My Power steering started going in and out a few months ago. Somehow survived the trip from South Carolina to Alaska. Power steering completely went out on Tuesday, [XXX]. I’ve ran diagnostics and it has to be the EPS rack. The rack is getting power but is not responding. I’ve been hearing this is happening to a lot of 4th gen rams. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2025
May 2025

At 76,000 miles the electric steering rack and pinion went out! Causing the steering to be stiff and potentially setting up for accidents since steering just got stiff. After spending $4,000.00 the problem has been replaced.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
May 2025

The electronic power steering system failed Without warning. The truck became very difficult to steer and put my family in danger. I took the truck to a garage and the mechanic confirmed that it was the electronic power steering. There were absolutely no warnings at all before it failed.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2025
May 2025

Lost eps while pulling my Travel Trailer. Was able to get stopped without incident. Restarted vehicle and had eps. On another occasions ,started vehicle and no eps. This has become a problem any time the outside temperature is below 65 degrees. Can usually get eps after letting engine warm up.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Apr 2025

The contact owns a 2017 Ram 1500. The contact stated while driving 20 MPH, the contact became aware that the electronic power steering failed to function as intended. The contact was able to pull to the side of the road. The service power steering warning light was illuminated. The vehicle was restarted. The vehicle was taken to a dealer, who diagnosed a failure with the electronic power steering control module. The contact was informed that the entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: VB9; but the vehicle was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2025
Mar 2025

I was driving and electric steering went out and almost crashed few to no way you can steer it cause front end damage

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2024
Mar 2025

Update to previously reported incident: Electric Power Steering unit would intermittently stop working - twice while driving and dash warning message to "Service Power Steering" appeared. Took Truck to Ram Dealership who duplicated problem. Dealership had to replace entire Electric Power Steering Rack. THIS IS AN EXTREME SAFETY PROBLEM. I ALMOST RAN THE TRUCK OFF THE ROAD WHEN POWER STEERING WENT OUT WHILE ROUNDING A CURVE. BOTH 2015 AND 2016 RAM 1500 YEARS HAVE BEEN RECALLED FOR SAME PROBLEM - WHY NOT 2017???? I HAD TO PAY OVER $4,000.00 TO DEALERSHIP TO REPLACE THE ELECTRIC POWER STEERING RACK. WHY HAS 2017 MODELS NOT BEEN RECALLED YET?????

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
Mar 2025

Something going on with my electrical in my steering 1 minute I'll have great steering the next minute extremely hard to turn everything is functioning properly boo when you turn it doesn't feedback like it's supposed to you actually have to turn it back so when you turn a curve or corn actually have to pull back or turn the wheel back to get it to go back straight doesn't just kind of follow back like it's supposed to there's definitely an issue looking online there's been numerous people that have had the same issue with the same year off truck it's definitely a safe concern of mine especially when my family rides in it and other people on the road I do believe it should be recalled because there's definitely an issue going on

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
Mar 2025

While driving this truck at approximately 45 mph to 50mph the steering locked up and could not turn wheel either way with both hands . It then broke loose causing to truck to take a herd right turn . It does same thing if you are pulling to left when it frees up causing a quick left hand turn . This is very dangerous as total loss of steering occurred . Luckily there was room to stop . The steering then started working again then after consort distance it happened again . At this point I had a roll back haul it home . This could cause serious injury to me and or my family or someone coming in other lane . This is a totally bad design a vehicle should never be unable to be steered .

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Feb 2025

The contact owns a 2017 Ram 1500. The contact stated while driving 40 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering control module. The contact was informed that entire steering system needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 145,000.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
Feb 2025

Power Steering intermittently stops working upon starting the vehicle, trying to park the vehicle and twice during driving on the road. This condition makes it almost impossible to turn the steering wheel. If on a curved road it could cause the vehicle to leave the road. Problem was replicated by Dodge / Ram dealership with a dash warning to "Service the Power Steering Unit" but code and message disappeared after restarting the vehicle by the technician.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
Feb 2025

The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 65 MPH, the vehicle lost power steering assist functionality, and the steering wheel was difficult to turn. The contact stated there was no warning light illuminated. The contact almost lost control of the vehicle but was able to regain control of the vehicle and stop the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the local dealer was contacted, and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 156,000.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
Feb 2025 Crash

Driving on highway power steering suddenly stopped could not turn around curve. Loss control ran another oncoming car off road. Stopped vehicle on side of ditch. Steering wheel would not turn easily. Shut truck off. Restarted and steering wheel resumed normal operation.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2025
Feb 2025

Power steering module failure

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2025
Feb 2025

While driving slowly, the EPS will turn violently on its own. Service steering warning light comes on.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Jan 2025

I will lose steering ability at random times and it will jerk the truck while driving or turning. I have checked to see if there are any open recalls currently and there are none

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Jan 2025

My power steering randomly cuts out, I get a service power steering message and then eventually the power steering comes back. I took it to a local dealer it did not fail during the time they had it. There were no codes. I bought an obd reader and when the power steering failed, no codes. There are no indicators or obvious scenarios that can replicate the symptoms. It’s totally random. It does seem to happen more in cooler weather.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Jan 2025

The power steering stopped working while driving. Almost drove off the road because it is so hard to steer.

Type: Vehicle, Vehicle: 2017 RAM 1500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025

Trend Over Time

Complaints by year

Quick Summary

The 2017 Ram 1500 has 152 Steering complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.