2017 Ram 2500 SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the HCU had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that he was responsible for parts and labor. The failure mileage was approximately 46,000.

The contact owns a 2017 Ram 2500. The contact stated while starting the vehicle, the ABS warning light illuminated. Additionally, the contact stated that while driving 30 MPH and hauling a camping trailer, he depressed the brake pedal to make a turn, but the vehicle failed to respond. The contact stated that he made the turn and engaged the electronic parking brake to stop the vehicle. The contact was able to continue driving and used the electronic parking brake to stop the vehicle as needed. The vehicle was taken to the dealer, where it was diagnosed that the brake master cylinder had detached from the hydro boost. The dealer informed the contact that both parts needed to be replaced. The vehicle was repaired; however, the contact stated that while driving, the front brakes locked up. The vehicle was taken back to the dealer, where it was being diagnosed with the remote assistance of Chrysler engineers. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 62,400.

The contact owns a 2017 Ram 2500. The contact stated that while driving in inclement weather at approximately 65 MPH, the brake pedal was depressed; however, the ABS failed to operate as needed. The traction control and ABS warning lights were illuminated. The vehicle was taken to a dealer where it was determined that the ABS module and hydraulic control unit (HCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,500.

The contact owns a 2017 Ram 2500. The contact stated that the dealer had previously replaced the ABS module twice; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the Repair ABS System message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced for the third time; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light and the traction control warning light illuminated, causing the Adaptive Cruise Control mode to disengage. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the ABS module part number: HCU68143491AB needed to be replaced. The dealer informed the contact that the vehicle was unsafe to drive in rainy weather; however, the parts were not available for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000. The VIN was unavailable.

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred and that the cruise control also failed to activate as needed. The vehicle was then taken to Arrigo Chrysler Dodge Jeep RAM West Palm Beach (6500 Okeechobee Blvd, West Palm Beach, FL 33411), where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced again; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

The contact owns a 2017 Ram 2500. The contact stated the ABS warning light illuminated intermittently. The vehicle was taken to the dealer where the ABS sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where the mechanic replaced the ABS sensor a second time; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. The contact stated that the failure has occurred three times now. The part necessary for repairs in currently on backorder.

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the brake pedal failed to respond when depressed, and required a longer braking distance. No warning lights were illuminated. The vehicle was not yet taken to an independent mechanic or local dealer for diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ram 2500. The contact stated that while driving on wet or snowy roads and depressing the brake pedal, the vehicle would not stop as needed. The contact stated that after depressing the brake pedal, the ABS pulsated normally but the vehicle did not stop and continued into the intersection. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 42,000.

The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, the ABS, traction control, and "Service anti-lock braking system" warning lights and messages were illuminated. The four-wheel drive and cruise control were also inoperable. The vehicle was taken to the dealer and the dealer diagnosed with a code reader that the anti-lock brake control module and hydraulic control unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN. The failure mileage was approximately 45,000.