14 complaints reported

2017 Ram 3500 ELECTRICAL SYSTEM,SERVICE BRAKES

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
14
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2025

FAILURE OF ANTI-LOCK BRAKE SYSTEM MODULE (ABM). FAILURE OF ANTI-LOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT (HCU). BOTH HAVE FAILED AND HAVE BEEN REPLACED *TWICE* AT DEALERSHIP IN UNDER 40,000 MILES. WARNING LIGHT AND AUDIBLE WARNING INDICATED PROBLEM. BRAKE RESPONSE DANGEROUSLY INADEQUATE. THIS PROBLEM IS UNDER NHTSA 24V-896 / FCA C4B. HOWEVER THIS VIN APPARENTLY EXCLUDED AND/OR NOT RECOGNIZED AS INCLUDED IN RECALL BY FCA/NHTSA. THIS IS IN ERROR AND MUST BE REMEDIATED.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2020
Sep 2024

On two separate occasions I had total brake loss , the truck has under 21,000 miles on it and while driving and trying to stop I have total brake loss , today I almost rear end a car due to the failure, luckily for them I have relatively good reflexes and I don’t panic , if either of those were not true I possibly could of killed the two occupants of the car in front of me , I was traveling approximately 70 miles an hour on the interstate had had to apply my brakes. When I did I had absolutely no brakes at all, no idiot lights or anything warning me of the problem, this was the second time this occurred , the first time I was on my way home at night and went to stop at a stop sign at an intersection and again total brake loss , both these times I limped home , hoping I would make it home safely. This needs to be investigated before some dies

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2024
Aug 2024

ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Apr 2024

I've been waiting for replacement parts for Technical Service Bulletin S2005000004 for over 8 months. It's my understanding from the dealer I visited that I could have a complete failure of electronics and/or brakes. Many warning lights and warning messages are displayed on the dashboard. Dodge has not issued a recall. I've been towing an 18,000lb RV around the country off and on for a number of years and was never made aware of this danger.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Mar 2024

issue with reoccurring Electronic Brake System Failure message along with ABS and Stability Control faults. This is now the third time this error has appeared. Twice they replaced both the ABS controller and hydraulic unit.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2024
Mar 2024

The anti lock brake controller is failing and keeps the traction controller and cruise control from working properly.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Jan 2024

The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren’t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Oct 2023

When I hit a bump my ABS warning light and my traction control light come on on the dash. My cruise control stops working. Had it scanned and there is an error code C0020-01-ABS PUMP MOTOR CONTROL - motor pump (open recirculation test). - internal electronic failure. It comes on and off more often when hitting a bump. This is apparently common and should be a recall.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2023
Sep 2023

ABS and traction control. Is available for inspection. Loss of these functions increases the risk for loss of control. Has been inspected by the dealer. Parts to fix are in high demand and are not available until March of 2024. Warning lamps ABS and the traction control laps are on. First appeared in August 2023.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2023
Jul 2023

ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2021
May 2023

Random occurrences of an audible bell along with error messages stating, "Service Electronic Braking System" and "Service Antilock Brake System" flash momentarily on the dash. They may also stay on for prolonged periods of time. Cruise control is inoperable when the error messages flash, or stay on. The ABS trouble indicator light is also on during these events. The abrupt cancellation of cruise control in traffic is dangerous, especially when towing a trailer. The problem started (for me) just after purchasing the vehicle, used, with 27,428 miles on March 9, 2023. I suspect the pervious owner traded this vehicle on another vehicle because of this problem. I tried to get out of the purchase of this truck because of this problem. Dealer would not allow that without much expense on my end. So, I'm stuck with the problem. It has the potential to be very dangerous. Luckily, I had purchased an extended warranty but the dealer said I needed to wait a month or so before I took the vehicle to a Ram service center so the warranty would be fully established. I purchased the vehicle for pulling purposes and I do that regularly. In the similar cases I have read about, the owners say that the dealers are not helpful and the vehicle has to be kept for long periods of time for evaluation. I have not had time to get it properly diagnosed yet but the problem is exactly like the many others cases I have read about.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2023
Jan 2023

ABS Pump Motor Control electrical failure. Bad ABS pump and module.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Jul 2019

I HAVE A RAM 3500 TOWING A 15 000 LBS CAMPER WITH THE FACTORY INTEGRATED BRAKE CONTROLLER WILL NOT STOP MY CAMPER. LESS THAN 30 MPH THERE IS VERY LITTLE STOPPING WITH THE SYSTEM SET ON ALL MAX SETTINGS. I HAVE SPOKE WITH RAM ,/DEALER AND WAS TOLD SYSTEM IS WORKING AS DESIGNED. THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THE SAME THING ALL OVER THE WEB. RAM SHOULD BE MADE TO FIX THIS BEFORE SOMEBODY GETS KILLED IF IT HAS NOT ALREADY HAPPENED. THERE IS ANOTHER COMPLAINT ON YOUR SITE SAYING THE SAME THING

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2018
Jun 2018

THE TRAILER BRAKE CONTROLLER HAVE BEEN LITTLE TO NO TRAILER BRAKING POWER AT LOW SPEEDS.

Type: Vehicle, Vehicle: 2017 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2018

Trend Over Time

Complaints by year

Quick Summary

The 2017 Ram 3500 has 14 ELECTRICAL SYSTEM,SERVICE BRAKES complaints on file. Review the timeline above for detailed owner experiences.