2017 Ram 3500 SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS malfunction light was illuminated. The local dealer was contacted and confirmed the repair status. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall status. The failure mileage was approximately 65,000.

The contact owns a 2017 Ram 3500. While the contact’s wife was driving into the driveway, the ABS and the traction control warning lights illuminated. Additionally, the brakes locked up while depressing the brake pedal. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

The contact owns a 2017 Ram 3500. The contact stated that upon starting the vehicle, the traction control, ABS, and several other warning lights were illuminated on the instrument panel. In addition, the contact stated that a warning chime intermittently sounded while driving at various speeds. The vehicle was taken to a dealer and was diagnosed with a defective HCU (Hydraulic Control Unit), which the contact had repaired by the dealer. The contact stated that approximately 5,000 miles later, the exact failure recurred. The contact then received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and agreed to reimburse the contact for the prior repair. The contact was provided a case number and made multiple attempts to reach the manufacturer for reimbursement. The contact had not yet received a response or the reimbursement. The failure mileage was approximately 115,000.

The contact owns a 2017 Ram 3500. The contact stated that while driving approximately 40 MPH, the ABS and ESC warning lights illuminated. The contact depressed the brake pedal but was unable to stop the vehicle. The contact had a snowplow attached to the front of the vehicle and lowered the plow to stop the vehicle. The contact was having the vehicle towed to a dealer, but the vehicle was not yet at the dealer. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact was advised by the dealer that the parts to complete the recall repair were not yet available, but would attempt a temporary repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact had been calling the local dealer and the manufacturer and was informed that the part was not yet available. The contact stated that in 2024, the ABS warning light intermittently illuminated, and in October 2025, there was an abnormally loud whirring sound coming from the vehicle while the vehicle was in 4WD. The contact stated that the "Service 4WD" message was displayed, and the vehicle failed to shift into 4WD. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 32,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and traction control warning light remained illuminated, with the cruise control feature was inoperable. The failure mileage was 92,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The contact stated that the recall notification was received a year prior; however, the manufacturer had not provided the parts for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns 2017 Ram 3500. The contact stated while driving approximately 5-10 MPH and depressing the brake pedal, several unknown warning lights illuminated. Neither a dealer nor independent mechanic was contacted. The vehicle was not taken to dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 235,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS alarm sounded for a moment, and for the entire duration of the drive, signaling that the brakes had failed. The traction control and cruise control failed to operate as intended. The failure occurred intermittently. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 69,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the automatic braking system warning light illuminated approximately 3 times within 60 miles. The contact stated that the failure occurred while driving at various speeds, causing the cruise control to deactivate. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was previously illuminated. The vehicle was taken to Register Chevrolet, located at (14181 Cortez Blvd, Brooksville, FL 34613). While at the dealer for an oil change, the contact was informed that the ABS had failed and needed to be replaced. The ABS was replaced with an older model. The Chrysler dealer was contacted about the recall and informed the contact that the manufacturer was only providing one part at a time. The dealer was instructed to repair vehicles without the chassis cab attached first. The contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.

The contact owns a 2017 Ram 3500. The contact stated that the messages "Service ABS System" and "Service Traction Control System" were displayed, and other unknown warning lights were illuminated intermittently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the failure recurred, and the brake pedal was pulsating. The contact stated that it felt like the ABS was engaging and disengaging unintendedly, causing the vehicle to be pulled to one side. The contact was able to pull over to the side of the road. The vehicle was taken to an independent mechanic, where it was determined that the HCU needed to be replaced. The local dealer and several unknown dealers were contacted for the recall repair, but informed the contact the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2017 RAM 3500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brake, Hydraulic); however the part to do the repair was not yet available. The contact stated that while driving 60 MPH, the message "Service Electronic Brake system" was displayed, and the ABS and traction control warning lights were illuminated. The contact stated that upon driving over a bumpy road surface, the brake pedal was depressed but stuttered, and the vehicle failed to respond as intended. The contact stated that while an independent mechanic was in the process of replacing the front driver's side brakes at the residence, the mechanic noticed that the front driver's side brake was grinded. The brake calipers were replaced and the brake line was bled, but the failure persisted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure milage was approximately 165,000. VIN tool confirms parts not available

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while operating the vehicle, the message "ABS Failure" was displayed with an audible alarm activated. The vehicle was taken to the local dealer who replaced the ABS module; however, the failure reoccurred. The contact stated that the ABS module was replaced three times. The failure mileage was 44,000. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact stated that while driving 50-70 MPH, the message "Check Brake System" was displayed and the traction control warning light illuminated, causing the cruise control mode to disengage, and the vehicle was almost rear-ended. The contact stated that the failure also occurred while driving at 75 MPH. The vehicle was taken to the dealer, where it was diagnosed, and determined that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 33,000.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact stated that while driving 60 MPH, the ABS and traction control warning lights illuminated, and the Service ABS message was displayed on the instrument panel. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the traction control unit and the ABS needed to be replaced. The vehicle was not repaired. The contact stated that the dealer was contacted several times and was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the contact was informed that there was an issue with the vehicle that the manufacturer was working to resolve. The contact stated the failure was a recurrent failure for the past five years. The contact had previously filed a complaint for the failure. The failure mileage was 24,000. VIN tool confirms parts not available.

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ram 3500. The contact stated that while driving at various speeds, the ABS warning light was flashing on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed with a defective brake hydraulic control unit. The contact paid out of pocket for the repair of the vehicle. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact submitted paperwork for a reimbursement to the manufacturer and was provided multiple case numbers for the claim. The vehicle was repaired. The failure mileage was approximately 17,000. VIN tool confirms parts not available.