2 complaints reported

2015 Ram ProMaster POWER TRAIN,ENGINE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
2
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2016

2015 RAM PROMASTER CITY CURRENTLY HAS 715 MILES ON THE ODOMETER. WE HAVE OWNED THIS VEHICLE FOR 3 MONTHS, AND PURCHASED IT NEW. THE PROBLEM I'M ABOUT TO DESCRIBE HAS OCCURRED ON FOUR (4) SEPARATE OCCASIONS IN THE LAST 3 MONTHS. WHILE VEHICLE IS IN MOTION, (HAS OCCURRED BETWEEN 25 MPH AND 75 MPH) THE TRANSMISSION CLUNKS LOUDLY, AND IS MET WITH A SUDDEN LOSS OF ENGINE POWER. EACH OCCURRENCE FORCED US TO PULL VEHICLE TO SIDE OF ROAD, (3 OCCURRENCES ON CITY STREETS, 1 OCCURRENCE ON FREEWAY) TURN THE ENGINE/IGNITION OFF, AND START ENGINE AGAIN. ONCE ENGINE WAS RESTARTED, VEHICLE ALLOWED US TO DRIVE IN WHAT THE DEALER HAS DUBBED "LIMP-IN MODE" WHERE VEHICLE ALLOWS ITSELF TO BE DRIVEN AT 25-30MPH, AND WILL NOT SHIFT GEARS. EACH TRIP TO THE DEALER REVEALED DIFFERENT ODM SERVICE CODES. EACH TIME DEALER RETURNS VEHICLE TO US, CLAIMING THEY HAVE FIXED THE ISSUE, THE ISSUE INEVITABLY OCCURS AGAIN. DEALER HAS CLAIMED TO HAVE REPAIRED 3 DIFFERENT MODULES, NONE OF WHICH HAVE SOLVED THE PROBLEM. STILL AWAITING REPAIR FOR THIS FOURTH OCCURRENCE.

Type: Vehicle, Vehicle: 2015 RAM PROMASTER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2016
Oct 2015

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING AT 75 MPH, THE FRONT PASSENGER'S KNEE INADVERTENTLY HIT THE GEAR SHIFT LEVER INTO MANUAL MODE. AS A RESULT, THE ENGINE REVVED AND THE RPMS INCREASED. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO PREVENT THE VEHICLE FROM VEERING. THE CONTACT WAS UNSURE WHICH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

Type: Vehicle, Vehicle: 2015 RAM PROMASTER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2015

Trend Over Time

Complaints by year

Quick Summary

The 2015 Ram ProMaster has 2 POWER TRAIN,ENGINE complaints on file. Review the timeline above for detailed owner experiences.