2010 Toyota 4Runner Air Bags

My 4Runner was involved in a collision where the airbags did not deploy, and I was knocked unconscious from hitting the steering wheel. The vehicle now shows an SRS fault code and is subject to an open Takata airbag recall. Toyota corporate initially stated they would cover towing for the recall repair, then reversed that decision, claiming an airbag fault does not prevent the vehicle from starting. Because of the failed airbag deployment and recall defect, the vehicle is unsafe to drive until the recall is completed. Toyota’s refusal to provide towing prevents me from safely completing a federally mandated safety recall. I am requesting NHTSA assistance in ensuring Toyota fulfills its obligations under federal recall law.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE FAILURE RECURRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. *BF *AS

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF SANTA FE (1500 ST MICHAEL DR., SANTA FE, NM) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TWO DEALERS (STEVINSON TOYOTA EAST 444 S HAVANA ST, AURORA, CO 80012 AND STEVINSON TOYOTA WEST 780 DENVER WEST COLORADO MILLS BLVD, LAKEWOOD, CO 80401) WHO STATED THAT PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE AND OFFERED A LOANER VEHICLE, WHICH THE CONTACT DECLINED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA AIRBAG RECALL ON MAY 2016, AND THERE STILL IS NO REMEDY SCHEDULE AFTER ALMOST 9 MONTHS.

"TAKATA RECALL",I NO LONGER HAVE A VEHICLE FOR LONG DISTANCE TRAVELING BECAUSE THE RECOMMENDED SAFETY PRECAUTION NO PASSENGER IN THE FRONT SEAT POSES PROBLEMS WHEN PERFORMING DAILY ACTIVITIES, TRAVELING FOR VACATIONS AND ENGAGING IN OTHER FAMILY ACTIVITIES. IF THE AIRBAGS NEED TO BE REPLACED I RESPECTFULLY REQUEST THE SERVICE TO BE PERFORMED AND COMPLETED BEFORE OUR NEXT SCHEDULE VACATION. IF THIS CAN'T BE ACCOMPLISHED I WOULD LIKE TO REQUEST A RENTAL VOUCHER FOR THE SAME TYPE OF VEHICLE FOR OUR ANNUAL TRIP. THE TAKATA RECALL HAS RENDER THE VEHICLE PRACTICALLY USELESS FOR THE INTENT AND PURPOSE OF THE PURCHASE. HOW LONG BEFORE THIS IS RESOLVED?

TAKATA RECALL. I HAVE BEEN TRYING FOR ALMOST A YEAR WITHOUT SUCCESS TO HAVE MY RECALLED AIRBAGS REPLACED. I HAVE BEEN WORKING WITH MY LOCAL TOYOTA DEALER, KENDALL A TOYOTA OF ANCHORAGE, ALASKA AND HAVE BEEN TOLD REPEATEDLY THEY ARE WAITING ON AN INSTALL KIT. MEANWHILE, MY VEHICLE, (WHO SPENT THE BETTER PART OF ITS LIFE IN HOT, HUMID TEXAS, MAKING THE INFLATORS EVEN MORE UNSTABLE) REMAINS UNSAFE FOR MY FAMILY. PLEASE ASSIST ME IN RESOLVING THIS ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (DUDLEY TOYOTA IN DUDLEY, MA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA INFLATORS. HAVE NOT BEEN ABLE TO USE PASSENGER SEAT FOR OVER 1 YEAR. STILL WAITING FOR REPAIRS OVER 1 YEAR LATER.

TAKATA RECALL. FOR ONE YEAR I HAVE NOT BEEN ABLE TO UTILIZE MY FRONT PASSENGER SEAT FOR FEAR OF INJURY OR DEATH TO MY CHILD OR FAMILY. NO SOLUTION IS AVAILABLE AS OF TODAY.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PASSENGER SIDE TAKATA AIRBAG INFLATOR (ZONE A) RECALL NOT YET REPLACED. I LIVE IN HOUSTON, TEXAS; ONE OF THE MOST HUMID PLACES ON EARTH. HOW SOON MAY I PLAN ON THIS INFLATOR BEING REPLACED?

THE RECALL FOR TAKATA AIRBAGS ISSUED MAY 2016 GOES UNREMIDIED AS I HAVE TO CONTINUE TO TRAVEL FOR WORK ACROSS MULTIPLE ZONES WITH HIGH HUMIDITY. THE SUGGESTION TO HAVE NO FRONT PASSENGER IS LUDICROUS AND HAS DEEMED MY VEHICLE UNFIT FOR ITS PURPOSE. "IN THE EVENT OF RUPTURE, METAL FRAGMENTS MAY/WILL PASS THROUGH THE AIRBAG, STRIKING THE OCCUPANT AND RESULT IN INJURY OR DEATH." LET'S THINK ABOUT THAT FOR A MOMENT AS YOU DRIVE YOU FAMILY MEMBERS HOME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION TOYOTA ARAPAHOE, 10531 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL 2019. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL- I WAS NOTIFIED IN JUNE 2016 ABOUT A DEFECT IN THE FRONT PASSENGER AIRBAG. SINCE LAST YEAR I HAVE ASKED OUR TOYOTA DEALERSHIP IN HAWAII MANY TIMES ABOUT THE RECALL AND WHEN THE PARTS WILL BE IN. ALL THEY CAN SAY IS THAT THEY DON'T KNOW AND ADVISED ME NOT TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT TILL IT IS FIXED. I DON'T UNDERSTAND WHY IT IS TAKING SO LONG TO GET THE PARTS IN AND TO FIX THE AIRBAG IF IT IS SUCH A MAJOR AND DANGEROUS PROBLEM. I HAVE A FAMILY OF 5 AND IT IS ALMOST IMPOSSIBLE NOT TO USE THE FRONT PASSENGER SEAT. THIS IS REALLY AFFECTING THE USE OF THE SUV.

"TAKATA RECALL" I RECEIVED NOTIFICATION VIA MAIL THAT THERE WAS A RECALL BECAUSE OF PASSENGER AIRBAGS. THE NOTICE STATED I WOULD RECEIVE ANOTHER NOTIFICATION SOON, AS TO WHEN AND WHERE TO TAKE MY VEHICLE FOR REPAIR. THE NOTICE ALSO STATED THAT IT IS ADVISED NOT TO HAVE A PARTY RIDE IN THE FRONT PASSENGER SEAT??? WELL, IT HAS BEEN OVER (7) MONTHS NOW AND I AM STILL DRIVING WITH THIS DANGER PRESENT AND UNABLE TO ALLOW ANYONE TO BE SEATED IN THE FRONT...(?) THIS MATTER NEEDS TO BE RESOLVED RIGHT AWAY! I DO NOT WANT TO CONTINUE TO AWAIT A NOTICE FOR THE DATE, TIME AND PLACE FOR REPAIR. I WANT MY VEHICLE REPAIRED NOW, BEING THAT AGAIN- IT'S BEEN OVER (7) MONTHS.

TAKATA RECALL - OVER A YEAR AGO TOYOTA SENT ME A RECALL NOTICE TELLING ME THAT MY VEHICLE WAS CONSIDERED UNSAFE TO HAVE ANYONE IN THE FRONT PASSENGER SEAT AS IT IS POTENTIALLY DEADLY DUE TO AN AIRBAG DEFECT. FOR OVER A YEAR I HAVE COMPLIED WITH THIS DIRECTIVE AND NOT BEEN FULLY ABLE TO UTILIZE MY VEHICLE AS IT IS NOW ONLY A FOUR PERSON VEHICLE VS. 5 PERSON. RECENTLY I RECEIVED MY RECALL NOTICE STATING THAT TOYOTA WAS FINALLY ABLE TO FIX THIS ISSUE AND THE NOTICE DIRECTED ME TO CONTACT MY LOCAL TOYOTA DEALER TO HAVE SEVERAL PARTS REPLACED. UPON CONTACTING MY LOCAL DEALER I WAS TOLD, "THEY SHOW THEY ARE ON BACK ORDER AT THE MOMENT SO THERE IS NO ETA ON THE EXACT DATE OF WHEN THEY WILL BE IN BUT THERE WAS ONE ORDERED FOR YOU SPECIFICALLY SO WHEN THE PARTS DO COME IN WE WILL CONTACT YOU." SO BASICALLY I WAITED OVER A YEAR FOR TOYOTA TO TELL ME THEY COULD FINALLY FIX THIS POTENTIALLY DEADLY PROBLEM WITH MY VEHICLE ONLY FOR TOYOTA TO TELL ME THEY REALLY CAN'T FIX IT AND DON'T KNOW WHEN THEY'LL BE ABLE TO. THAT'S NOT OKAY. IT'S FALSE ADVERTISING AND A FARCE TO CUSTOMERS WHO HAVE BEEN ASKED TO NOT USE THEIR VEHICLE AS PURCHASED. ADDITIONALLY, MY VEHICLE HAS 95,000 MILES ON IT AND I WILL WANT TO SELL IT SOON (PREFERABLY BEFORE IT HITS 100,000 MILES, BUT WHO IS GOING TO BUY A VEHICLE THAT CAN'T BE USED IN THE MANNER IN WHICH IT WAS INTENDED. THIS ISSUE IS BEING UNFAIRLY ADDRESSED.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER TOYOTA SOUTH OF ATLANTA GEORGIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

TAKATA RECALL: I RECEIVED A NOTICED THAT I COULD NOW COORDINATE WITH MY LOCAL DEALERSHIP TO HAVE THE AIRBAG ISSUES FOXED. WHEN I CONTACTED THE DEALER THEY STATED THEY HAVE THE PART, BUT CANNOT DO THE REPAIR UNTIL 6 OCTOBER, ALMOST 2 MONTHS FROM NOTIFICATION,

TAKATA RECALL , FOR OVER ONE YOUR WE COULDNT USE THE FRONT PASSANGER SEAT, AND AND ONE OF USE HAD TO SIT IN THE BACK , DO TO SAFTY WARNIONGS

"TAKATA RECALL" FIRST OF ALL... TAKING SO LONG IN BETWEEN NOTICES ABOUT THIS ISSUE IS RISKY ISN'T IT??? I MEAN, YOU KNOW YOU'D HAVE A LAWSUIT IF MORE PEOPLE WERE KILLED OR INJURED BY THE AIRBAG DEFECT. SECONDLY, THE TOYOTA DEALERSHIP THAT I CALLED AND SCHEDULED THE APPOINTMENT WITH GOT ME IN THE NEXT DAY (WHICH WAS GREAT), BUT THEY FAILED TO REALIZE THAT THEY DIDN'T EVEN HAVE THE RIGHT PART FOR MY PARTICULAR CAR! I DROVE ALMOST AN HOUR THERE, WASTED AN HOUR THERE AND THEN THEY TOLD ME THEY WERE SORRY AND THEY DIDN'T HAVE THE RIGHT PART. THEY ASKED IF I COULD BRING IT BACK TOMORROW OR LEAVE IT OVERNIGHT, BUT WHEN I ASKED IF THEY'D GIVE ME SOMETHING TO DRIVE THEY SAID THEY DON'T DO THAT... SO, SOMEONE DROPPED THE BALL! WHAT IF SOMETHING HAPPENED TO MY AIRBAG AND SOMEONE WAS INJURED OR KILLED? SCOTT WILL TOYOTA OF SUMTER SOUTH CAROLINA IS THE NAME OF THE DEALERSHIP BY THE WAY. I WILL FIND ANOTHER DEALERSHIP AND TELL THEM TO MAKE SURE THAT THEY HAVE THE RIGHT PART FIRST (BECAUSE YOU KNOW THAT'S MY JOB AS THE CUSTOMER TO PAY FOR YOUR SCREWUPS!!) FEEL FREE TO CONTACT ME, THANKS!

TAKATA RECALL. I HAVE PURCHASED MY VEHICLE USED AND TO DATE BEEN UNABLE TO HAVE PASSENGERS IN MY VEHICLE. PRIOR TO MAKING OUR PURCHASE DECISION WE CALLED TOYOTA AND WAS TOLD AIRBAG REPLACEMENTS FOR TOYOTA 4RUNNERS ARE 2 WEEKS OUT, SO WE DECIDED TO PURCHASE THE CAR. WE HAVE CONTACTED TOYOTA EVERY 2 WEEKS SINCE OUR PURCHASE AND EVERY TWO WEEKS WE ARE TOLD THE SAME THING; "TWO MORE WEEKS." WE WERE TOLD WE CAN NOT HAVE A RENTAL VEHICLE AND FEEL AS IF WE SHOULD NOT HAVE PURCHASED THIS VEHICLE. WE ARE EXTREMELY DISAPPOINTED IN THE LACK OF CARE AND INCONVENIENCE THIS HAS CAUSED TO OUR LIVES. HOW DO WE GET A REALISTIC ANSWER AS TO WHEN THIS SITUATION WILL BE RESOLVED??

TAKATA RECALL I HAVE YET TO GET A RECALL NOTICE OR ANY SOLUTION/FIX FOR MY 4-RUNNER. WHEN I CALLED TOYOTA ABOUT WHEN SOMETING WAS GOING TO BE DONE OR WHEN THEY ARE GOING TO FIX THE AIR BAG. I WAS TOLD THAT THEY DID NOT KNOW WHEN THEY WOULD FIX IF ANY AND TO JUST NOT RIDE IN THE FRONT SEAT OF MY 4-RUNNER TILL THEY FIXE THE RECALL.