7 complaints reported

2010 Toyota 4Runner Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2024

I was told the paint on my 4 runner was recalled, but because it was a salvage title they where very rude and told me sorry but they can't fix it. I was so upset because when you spend 40,000. on a vehicle and something recalls it shouldn't matter if its a salvage title or not. So I left. I recently was getting some work done at a different dealership because a friend works there and I was explaining to him the situation and he said that isn't right and I needed to look more into and see about having Toyota fix the problem. I have sense called them back and they are still giving me the same run around and are still very rude. I haven't asked for a manager or anything but wanted to see if there was anything I could do first. It just upsets me because it runs so well but the paint looks horrible on it and it isn't my fault they have bad paint on there. Please help me

Type: Vehicle, Vehicle: 2010 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Mar 2021
Dec 2022

Frame is starting to rot despite undercoating. Has several soft spots.

Type: Vehicle, Vehicle: 2010 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2017
Aug 2020

RUST HOLE IN FRAME ON PASSENGER SIDE REAR TRACK ARM MOUNT. CREATED A WEAK SPOT IN THE FRAME WHERE THE REAR AXEL MOUNTS. DUE TO NOT ENOUGH RUST PREVENTION FROM MANUFACTURE.

Type: Vehicle, Vehicle: 2010 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Nov 2020
Jan 2019

MY FRAME IS RUSTING AWAY. THE UPPER REAR CONTROL ARM BRACKET ON THE PASSENGER SIDE HAS COMPLETELY RUSTED OFF THE FRAME. THE FRAME IN FRONT OF AND AROUND THE DRIVER SIDE REAR LOWER CONTROL ARM IS RUSTING AWAY WITH A LARGE HOLE JUST IN FRONT OF THE BRACKET. IN A MATTER OF TIME THE BRACKET WILL SEPARATE FROM THE FRAME. THE FRAME WELD SEAMS ON BOTH SIDES OF THE VEHICLE ABOVE THE REAR AXLE ARE EITHER MISSING OR FULL OF POROSITY. ALSO, THE REAR SWAY BAR RUSTED THROUGH AND BROKE RECENTLY.

Type: Vehicle, Vehicle: 2010 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2019
Jan 2018

BOUGHT THIS VEHICLE BECAUSE IT RATED HIGH, EVEN THOUGH IT COST MORE MONEY THAN COMPETITOR MODELS. RELIABILITY IS WORTH IT TO ME. HOWEVER, THE FRAME STARTED HAVING SIGNIFICANT RUST AFTER JUST A FEW YEARS AND WAS CAUSING SOME EXPENSIVE REPAIRS. FIRE SHIELD RUSTED OFF AND WAS REMOVED. NOW THE MASSIVE SKID PLATE BRACKET RUSTED OFF. TOYOTA SERVICE JUST REMOVED THE ENTIRE UNREPAIRABLE SKID PLATE DUE TO THE LEVEL OF RUST. THERE IS NOTHING LEFT TO ATTACH TO. THE MECHANICS SAID THEY WERE AFRAID TO SCRAPE OR CHIP ANY MORE RUST BECAUSE THEY WERE AFRAID THAT OTHER STUFF WOULD FALL OFF AND MAKE THE VEHICLE EVEN MORE UNSAFE TO DRIVE. THEY INDICATED THAT THIS IS ABSOLUTELY EXCESSIVE RUST ON THE FRAME THAT SHOULD NOT HAPPEN. THEIR OFFICIAL TOYOTA REPAIR ESTIMATE TO FIX THE RUSTING, FAILING FRAME AND MAKE IT SAFE AGAIN IS $17,783.71 WHICH IS HALF THE VALUE OF A BRAND NEW VEHICLE! TOYOTA CORPORATE SAID, SORRY, WE HAVE RECALLED MANY OTHER RUSTING FRAMES ON OUR OTHER MODELS BECAUSE THEY SHOULD NOT HAVE RUSTED THE WAY THAT THEY HAVE, BUT UNFORTUNATELY FOR YOU, WE WILL NOT STAND BEHIND YOUR 4RUNNER THAT YOU PAID $34,500 FOR. I AM TOLD THAT IT IS THE SAME FRAME AS SOME OF THE OTHER RECALLED MODELS. THE TOYOTA CORPORATION TRIED TO COMFORT ME BY ENSURING ME THAT THEY LOGGED MY CASE WILL CONTACT ME VIA FIRST CLASS MAIL IF THEY EVER DO DECIDE TO STAND BEHIND THEIR PRODUCT AND MAKE GOOD ON MY $17,000 PILE OF UNSAFE, USELESS RUST.

Type: Vehicle, Vehicle: 2010 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Jun 2011

PASSENGERS ARE FALLING WHILE USING THE FOOT STEP INSTALLED ON THE VEHICLE WHEN LOADING AND UNLOADING DUE TO THE IMPROPER DESIGN AND INSUFFICIENT SURFACE PROVIDED BY THE FOOT STEP TO SECURE PROPER FOOTING. SEVERAL INCIDENTS INVOLVING FRONT AND BACK PASSENGERS, WORSE UNDER WET CONDITIONS. FOOT STEP TOO NARROW AND I AM NOT SURE THAT MEETS FEDERAL SAFETY REQUIREMENTS. *TR

Type: Vehicle, Vehicle: 2010 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Mar 2011
Jan 2011

TL*THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS PARKED THE LIFT GATE WAS OPEN AND CLOSED ON ITS OWN WITH FORCE WHILE THE CONTACT WAS STANDING UNDERNEATH IT. THE CONTACT STATED THAT THE LIFT GATE WAS NO LONGER FUNCTIONING AUTOMATICALLY AND THAT SHE HAD TO MANUALLY OPEN IT. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.

Type: Vehicle, Vehicle: 2010 TOYOTA 4RUNNER, Manufacturer: Toyota Motor Corporation
Incident: Aug 2010

Trend Over Time

Complaints by year

Quick Summary

The 2010 Toyota 4Runner has 7 Structure complaints on file. Review the timeline above for detailed owner experiences.