2010 Toyota Camry Structure

The contact owns a 2010 Toyota Camry. The contact stated that while the vehicle was parked, the contact became aware that the dashboard had melted due to the high outside temperature. The contact stated that the melted dashboard felt sticky and slimy. The melted dashboard impaired the contact's vision while driving. In addition, the contact stated that fumes from the melted dashboard material were hazardous when inhaled. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 36,600.

The contact owns a 2010 Toyota Camry. The contact stated that upon taking the vehicle out of the garage and driving the vehicle, the contact later noticed that the dashboard was melting and was sticky, causing a reflection on the windshield and a glare. The vehicle was taken to an independent mechanic, where the contact was informed that the dashboard needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZE6. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The failure mileage was approximately 49,000.

The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was melting. There was glare that was obstructing the driver’s view. The contact had to pull over while driving. The vehicle was previously taken to the local dealer, where it was repaired under a dashboard warranty enhancement program. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 150,000.

Dear Representative. I am submitting a complaint as per Request #605168 Replacement of stick dashboard by Toyota. I have 2010 Toyota Camry and I am the original owner. I have sticky dashboard problem since 2012/2013 and so recently I was just looking around to replace it as now bugs and other things started sticking on it. During my search I found that Toyota has this as recall in 2015/2017 and so I reached out to them for replacement. They rejected my request stating that they had sent me 2 letters notifying about the replacement and I had not responded. I responded back to Toyota confirming that I have not received any letters from Toyota in regards to dashboard. If I had received letters, why would not I replace it. I would like to request NHTSA to investigate the issue further as I asked Toyota if they had any proof to show that I have received the letter and they did not respond to it. Thank you.

The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was melting and was sticky. The dealer was notified of the failure and informed the contact that an unknown letter was sent to vehicle owners regarding the failure; however, the contact had not received the letter. The dealer informed the contact that the dashboard needed to be replaced and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

The contact owns a 2010 Toyota Camry. The contact stated while driving approximately 20 MPH, the sun visor fell down blocking the contacts view and was making abnormal sounds. The failure caused a visibility hazard while driving. There was no warning light illuminated. The dealer was notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 71, 000.

The contact owns a 2010 Toyota Camry. The contact stated that the plastic dashboard material had melted due to exposure to sunlight causing the material to become shiny and sticky to the touch. While driving during daylight hours, a glare was present reflecting from the dashboard that caused a visibility hazard for the driver. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 150,000.

DASHBOARD IS MELTING CAUSING SEVERE GLARE ON THE WINDSHIELD WHICH IS OBSCURING MY VISION AND CREATING A HAZARDOUS DRIVING CONDITION TO VEHICLES AND PEDESTRIANS. I NOTICED THIS DURING TEST DRIVE OF THE CAR. ITS WORSE AND THE DEALER WILL NOT REPLACE THE PART SINCE WARRANTY EXTENSION EXPIRED 6/3/2019. A FULL SAFETY RECALL NEEDS TO BE IMPLEMENTED. *TR

2010 TOYOTA CAMRY. CONSUMER WRITES IN REGARD TO DASHBOARD MELTING AND WOULD LIKE THE DEFECT REPAIRED. *AS *JS

THE DASHBOARD IS SHINNY, MELTY AND VERY REFLECTIVE. IT'S BECOMING A HAZARD TO DRIVE THE CAR AS THE DASHBOARD IS REFLECTED ON THE WINDOW. TOYOTA'S DASHBOARDS SHOULD NOT MELT BECAUSE OF TIME.

DASHBOARD BECAME STICKY AND HAS STARTED TO PEEL OFF.

WHILE CHECKING OIL HOOD SUDDENLY CLOSED HOOD SUPPORTS FAILED. NO WARNING IT JUST SLAMMED SHUT. THE CAR WAS PARKED IN MY GARAGE AT THE TIME 0800. IT CAUGHT MY LEFT ARM AND HAND REQUIRING SIX STICHES PLUS OTHER CUTS AND BRUISES.

TL* THE CONTACT OWNS A 2010 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD STARTED TO MELT AND FELT STICKY WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

I WAS DRIVING ON HIGHWAY ( HOUSTON TX) , SUDDENLY I HEARD A SOUND LIKE A EXPLOSION AT MY CAR CEILING. I PANICKED AND ALMOST LOST CONTROL OF MY CAR , LUCKILY THERE WEREN'T ANY CAR NEAR ME ( FRONT BACK, RIGHT OR LEFT). FOUND OUT MY SUNROOF EXPLODED. THE REASON I AM CONFIDENT THAT THERE WASN'T ANY PIECE THAT FLEW OFF AND HIT MY CAR IS BECAUSE I DIDN'T HAD ANY CAR NEAR ME NOR I WAS DRIVING IN ANY SIDE LANES. I WAS IN MIDDLE LANE. I BELIEVE IT IS A SAFETY ISSUE IF A SUNROOF EXPLODED LIKE THAT WITHOUT BEING HIT WITH ANYTHING.

DASHBOARD MELTED IN SUN AND CREATED A STRONG GLARE WHICH IS EFFECTING VISIBILITY AND CREATED A STICKY MESS WHICH COLLECTS DIRT AND BUGS.

STICKINESS OF DASH BOARD SHINY REFLECTIVE SURFACE THE DASHBOARD CREATES A SAFETY HAZARD. *TR

DASHBOARD & STEERING WHEEL ARE MELTING! IT IS BOTH DANGEROUS & DISTRACTING DRIVING UNDER THESE CONDITIONS. PLEASE, PLEASE LOOK INTO THIS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DASHBOARD IS STICKY. NOTHING CLEANS IT OFF. EVEN TOOK IT TO BE DETAILED THIS JANUARY (2015) & WAS TOLD THERE THAT IT IS A CHEMICAL REACTION THAT THE MANUFACTURER WILL HAVE TO REPLACE THE DASH. I WILL BE TAKING IT TO A TOYOTA DEALER WITHIN A WEEK. *TR

2010 TOYOTA CAMRY HYBRID MAKES A POPPING, SNAPPING, CRACKING, KNOCKING NOISE WHEN GOING OVER UNEVEN ROADS, DRIVEWAYS, SPEED BUMPS, ETC. THIS IS A WELL DOCUMENTED ISSUE RELATED TO THE ROOF'S STRUCTURAL INTEGRITY AND IS DESCRIBED AS SUCH IN TOYOTA TECHNICAL SERVICE BULLETIN T-SB-0088-12. THIS ISSUE HAS BEEN RECORDED ON THE FOLLOWING 7 WEBSITES: 1. HTTP://MULTIMEDIA.3M.COM/MWS/MEDIA/830017O/X.PDF 2. HTTP://WWW.TOYOTANATION.COM/FORUM/310-7TH-GENERATION-2012/418639-2012-CAMRY-XLE-ROOF-NOISE.HTML 3. HTTP://WWW.BRIANMORRISTECH.COM/2012-TOYOTA-CAMRY-ROOF-CLUNKING/ 4. HTTP://MEDIA.FIXED-OPS.COM/TOY_SERVICEBULLETINS/SB0088T12.PDF 5. HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/CAMRY/2010/BODY_PAINT/POPPING_NOISE_IN_ROOF.SHTML 6. HTTP://WWW.CARCOMPLAINTS.COM/SEARCH/?CX=PARTNER-PUB-6745124734283845%3A6PV4IH4BRAD&COF=FORID%3A10&IE=ISO-8859-1&Q=2011+CAMRY+ROOF+POPPING+NOISE&SA= 7. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/TOYOTA/CAMRY/STRUCTURE/PROBLEM.ASPX CLEARLY THIS IS A TOYOTA DESIGN AND MANUFACTURER DEFECT COMPROMISING THE CAR'S STRUCTURAL INTEGRITY AND CRASH SAFETY. MY VEHICLE HAS BEEN SERVICED AT CITY TOYOTA IN DALY CITY, CA, AND THEY HAVE HAD A MASTER TECHNICIAN RECORD THE ISSUE ON MY SERVICE RECORDS. THE TOYOTA TSB CAN BE FOUND AT, HTTP://MEDIA.FIXED-OPS.COM/TOY_SERVICEBULLETINS/SB0088T12.PDF . THIS ISSUE AFFECTS CAMRYS FROM 2007 - 2011. CAMRYS FROM 2012 - 2014 ARE ALSO AFFECTED BY THE SAME MANUFACTURING DEFECT AS FOUND HERE: HTTPS://WWW.GOOGLE.COM/?GWS_RD=SSL#Q=TOYOTA+2012+ROOF+KNOCKING+POPPING+NOISE . REFER TO TOYOTA TSB-0151-13. *TR

ON APRIL 19, 2014 I PURCHASED THE ABOVE REFERENCED VEHICLE, A 2010 TOYOTA CAMRY SE FROM PRINCE TOYOTA DEALERSHIP IN TIFTON, GEORGIA. THIS VEHICLE WAS FOUR YEARS OLD AND HAD LESS THAN 10,000 MILES AT THE TIME OF MY PURCHASE. NEEDLESS TO SAY, IT WAS IN IMMACULATE CONDITION FROM ITS PREVIOUS ONE OWNER. HOWEVER, WHEN I RETURNED HOME TO ROME, GEORGIA ON APRIL 20TH, 2014 I NOTICED A TYPE OF ?STICKINESS? TO THE DASH BOARD AREA. I DROVE MY VEHICLE TO WORK AND ON THAT TUESDAY, APRIL 22ND, MY SUPERVISOR, CHIEF PROBATION OFFICER [XXX] WANTED TO LOOK AT MY NEW CAR. I SHOWED HIM MY VEHICLE AND ALSO POINTED OUT THE STICKINESS ON THE DASH BOARD. BOTH HE AND I ASSUMED THAT SOMEONE SPILLED SOMETHING ON IT. THE STICKINESS WAS LOCATED ON BOTH THE PASSENGER AND DRIVER SIDE OF THE DASHBOARD. ON APRIL 27TH, 2014 I DROVE MY VEHICLE ON A TRIP TO SOUTH FLORIDA TO SEE MY SISTER GRADUATE COLLEGE. WHEN I RETURNED, ON MAY 5TH I TOOK MY CAR TO HAVE IT WASHED AND CLEAN THE INSIDE. WHILE WIPING OFF THE DASHBOARD I NOTICED THE STICKINESS AGAIN AND MY FINGERNAIL SWIPED ACROSS THE DASH AND LEFT A GASH IN THE DASHBOARD. I DO NOT HAVE LONG NAILS. I THEN BEGAN TO FEEL AROUND ON THE DASHBOARD AND NOTICED THE ENTIRE DASHBOARD WAS SOFT AND COULD BE EASILY DESTROYED. I THEN KNEW THAT THIS WAS NOT SOMETHING SOMEONE HAD SPILLED ON THE DASH AND REALIZED THIS IS A DEFECTIVE DASH BOARD. I BEGAN TO RESEARCH IT AND FOUND ARTICLE AFTER ARTICLE ONLINE WHERE OTHER PEOPLE WERE REPORTING THE SAME PROBLEM. IT HAS BEEN NAMED A ?MELTING DASHBOARD?. THIS HAS OCCURRED IN OTHER AUTO DEALER'S VEHICLES AS WELL AS TOYOTA'S. I HAVE ALSO FOUND THAT OTHER DEALERS HAVE REPLACED THE DASH BOARDS AND HAVE CALLED THEM DEFECTIVE. *TR

THE DASHBOARD ON MY 2010 TOYOTA CAMRY HYBRID IS MELTING AND STICKY TO THE TOUCH. *TR

PROBLEM WITH DASHBOARD STICKY/MELTING/RESIDUE. NEVER USED CLEANING AGENTS ON IT. I AM THE ORIGINAL OWNER, WITH LESS THAN 32,000 MILES. CREATES A TERRIBLE GLARE ON WINDSHIELD, MAKING DRIVING DANGEROUS. DEALER IS ONLY ONE WHO HAS EVER SERVICED MY VEHICLE..THEY STATE THEY KNOW NOTHING OF THIS PROBLEM..THEIR BODY SHOP ALSO IS OBLIVIOUS TO PROBLEM (THEY TRIED AN INDUSTRIAL CLEANER TO TRY TO WIPE IT OFF. (TO NO AVAIL). NOW I FIND THAT I AM NOT ALONE IN THIS PROBLEM...THE INTERNET FORUM IS "REPLETE" WITH CAR OWNERS OF DIFFERENT MAKES/MODELS OF THIS SAME PROBLEM WHETHER THE VEHICLE IN QUESTION HAS BEEN GARAGED OR NOT. PLEASE HELP...ON A "FIXED" INCOME, CANNOT AFFORD TO REPLACE THIS DASHBOARD AND MY VEHICLE IS IN "PRISTINE" CONDITION WITH LOW MILEAGE/EXCELLENT CARE. THIS PROBLEM MORE THAN WARRANTS A "RECALL" AS SO MANY (MYRIAD) CAR OWNERS ARE NOW COMING FORWARD WITH THIS COMPLAINT. ONLY WITHIN THE LAST YEAR HAS THIS PROBLEM CROPPED UP ON MY VEHICLE, WHICH IS 5 YEARS OLD BUT ONLY HAS UNDER 32,000 MILES. UPDATED 12/10/14. *JB

THE DASHBOARD IS SHINY AND STICKY. SOMETIME THERE IS GLARE DURING THE DAY TIME. EXTREMELY HARD TO CLEAN OR KEEP CLEAN. CANNOT SET ANYTHING ON IT WITHOUT IT STICKING TO THE DASHBOARD, ESPECIALLY PAPER OR MATERIAL. *TR

DASHBOARD IS EXTREMELY STICKY EVEN IN MILD TEMPERATURES AND OBSCURES VISION WHEN DRIVING INTO SUN DUE TO GLARE. GLARE IS CAUSING EXTREMELY DANGEROUS DRIVING CONDITIONS. GLARE IS ALSO CAUSING EYE STRAIN DUE TO INTENSE FOCUS NEEDED TO DRIVE LEADING TO SEVERE HEADACHES. *TR

DASH HAS A STICKY/GOOEY FEEL TO IT. TRIED SEVERAL PRODUCTS TO REMOVE STICKINESS THEN REALIZED DASH IS ACTUALLY MELTING AND THIS IS GLUE COMING UP THROUGH THE DASH ITSELF. THIS MAKES THE DASH VERY SHINY AND CAUSES A TERRIBLE GLARE ON THE WINDSHIELD CAUSING IT VERY DIFFICULT TO SEE. TOYOTA NEEDS TO RECALL THIS AS IT IS A SAFETY HAZARD! SOMEONE IS GOING TO GET HURT FROM NOT BEING TO SEE OUT OF THE WINDSHIELD. *TR