87 complaints reported

2004 Toyota Sienna Seat Belts

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
87
Crashes
0
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jun 2005

DT: READ AN ARTICLE ABOUT TOYOTA SIENNA MINIVANS CONCERNING SEAT BELTS IN THE SECOND ROW PASSENGER SIDE JAMMING IN THE PLASTIC MOLDING. HAD TO FIX IT MANY TIMES. TOOK VEHICLE TO THE DEALER, AND THEY COULD NOT FIX IT. THE CLIP THAT THEY INSTALLED POPPED OFF. THE SEAT BELT WILL GET STUCK AND NOT RETRACT.*AK

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2004
Jun 2005

SEAT BELT GETS JAMMED IN THE GUIDES, DOES NOT RETRACT. THIS IS A MAJOR SAFETY CONCERN BECAUSE WHEN SEAT BELT DOES NOT RETRACT IT IS USSLESS. DEALER REPLACED GUIDES BUT STILL OCCURING. SAME ISSUE HAPPENED IN LOANER SIENNA. GETTING PASSED AROUND CALLING TOYOTA.

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2004
Jun 2005

THE SEAT BELT COVER (BEZEL) ON THE MIDDLE ROW PASSENGER-SIDE SEAT COMES APART, CAUSING THE SEAT BELT TO NOT PROPERLY RETRACT. THE DEALERSHIP HAS REPLACED THE COVER 4 TIMES AND TRIED TO GLUE IT TOGETHER 3 TIMES. THE DEALERSHIP AND THE TOYOTA DISTRICT MANAGER CLAIM NO KNOWLEDGE OF IT BEING A WIDESPREAD PROBLEM, BUT OBVIOUSLY IT IS.

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2005
May 2005

REAR SEAT BELTS DID NOT LOCK, MAKING IT UNSAFE IN CASE OF AN ACCIDENT. DEALER WAS AWARE OF THE PROBLEM , AND WILL CONTACT MANUFACTURER.*AK

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2005
Mar 2005

PE0500,8 REAR PASSENGER SEAT BELT CATCHES IN PLASTIC HOUSING THAT REPEATEDLY COMES APART.*AK

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2004
Feb 2005 Injury

WHILE DRIVING MY TOYOTA VAN (SEINA 2004) AN ELEVEN YEAR OLD CHILD WAS ABLE TO WRAP THE SEAT BELT IN THE REAR PASSENGER SIDE AROUND HIS NECK. THIS WAS DONE WHILE PLAYING IN THE BACKSEAT. HE BEGAN TO CHOCK AND REQUIRED A FIREMAN TO CUT THE BELT TO SAVE HIS LIFE. *JB

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2004
Aug 2004

SEAT BELT ON PASSENGER'S SIDE GOT STUCK, IT DID NOT RETRACT OR EXTEND. DEALER REPAIRED IT AT LEAST 6 TIMES. MANUFACTURER RECOMMEND THEY GO TO ARBITRATION. *AK THE CONSUMER BELIEVES THE MANUFACTURER NEEDS TO REDESIGN THE SEAT BELT BECAUSE THE FIX ONLY ALLEVIATES THE PROBLEM TEMPORARILY. *NM EA05-010.PCO

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2004
Apr 2004

MIDDLE SEAT SEAL BELT TOP POSITIONER SOMETIMES GETS JAMMED, CAUSING THE BELT TO BE VERY LOOSE, ESPECIALLY WITH CHILDREN WHO MAY NOT REALIZE THAT IT IS LOOSE. IT APPEARS THAT THE PLASTIC SUPPORT AT THE TOP OF THE SEAT IS NOT VERY SECURE, AND BECOMES LOOSE AFTER A WHILE.*AK

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2004
Mar 2004

THE WAY THE MIDDLE SEAT IS LOCATED AND DESIGNED IT HAS A SPLIT IN THE PLASTIC. THE SEAT BELT GETS CAUGHT IN THE SPLIT, AND AS A RESULT, THE SEAT BELT FAILS TO RETRACT. DEALERSHIP REPLACED THE SEAT BELT, BUT PROBLEM STILL EXISTS. *AK *CB

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2003
Mar 2004

EVERY THREE THOUSAND MILES THE SECOND ROW OF SEATS, SEAT BELT FAILS. THE SEAT BELT WILL SLIP DOWN A CRACK ON THE SIDE OF THE SEAT AND LOCKS ITSELF. THE DEALER HAS REPAIRED THE SEAT BELT FOUR TIMES FOR THIS ONE PROBLEM. *NM

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2003
Oct 2003

THE PLASTIC COVER/GUIDE FOR THE SHOULDER BELT ON THE PASSENGER SIDE MIDDLE ROW CAPTAIN SEAT CAME APART, CAUSING THE BELT TO STICK AND NOT RETRACT PROPERLY. DEALER REPLACED THE PART, AND WITHIN A DAY OR TWO THE NEW PART FAILED IN THE SAME WAY. RETURNED TO DEALER; THEY SAID 2 OTHER PEOPLE HAD THE SAME PROBLEM. DEALER SIMPLY REMOVED THE PART, WHICH IMPROVED OPERATION OF THE BELT; NOW IT SEEMS TO WORK, JUST LOOKS UGLY. *LA EA05-010.PCO

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2003
Sep 2003

PASSENGER'S SIDE SEAT BELT IN MIDDLE ROW OF THE CAPTAIN CHAIR WILL NOT RETRACT. DEALER IS AWARE OF THE PROBLEM. DRIVER IS CONCERNED BECAUSE HE PICKS UP AND TRANSPORTS CHILDREN FROM PLACE TO PLACE. *AK

Type: Vehicle, Vehicle: 2004 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2003

Trend Over Time

Complaints by year

Quick Summary

The 2004 Toyota Sienna has 87 Seat Belts complaints on file. Review the timeline above for detailed owner experiences.