2004 Toyota Sienna Structure

THE SPOT WELDS FOR THE "CHECK STRAP" ON THE DRIVER'S SIDE, FRONT DOOR OF MY SIENNA HAVE FAILED. TOYOTA HEADQUARTERS ADVISED ME THAT THEY RECOGNIZE THAT THERE IS A PROBLEM AND THEY HAVE EXPANDED THEIR WARRANTY TO 5 YEARS/100,000 MILES TO COVER IT. UNFORTUNATELY, MY 2004 SIENNA IS BEYOND THE LIMITS OF THE EXPANDED WARRANTY. I DO NOT UNDERSTAND WHY THIS IS NOT A "SAFETY RECALL" ISSUE COVERING EVERY IMPACTED TOYOTA SIENNA. CLEARLY THIS PROBLEM HAS SERIOUS SAFETY IMPLICATIONS. WITHOUT THIS "CHECK STRAP" IN PLACE, THE DOOR CAN UNEXPECTEDLY SWING SHUT ON A PERSON CAUSING SERIOUS INJURY, PARTICULARLY IF IT SLAMS INTO A CHILD. ALSO, THERE ARE ADDITIONAL SAFETY ISSUES ASSOCIATED WITH A CAR DOOR THAT CAN SWING OPEN FREELY. HOW CAN THE NHTSA POSSIBLY ALLOW TOYOTA TO GET AWAY WITH CORRECTING THIS SAFETY ISSUE ON SOME BUT NOT ALL OF THE DEFECTIVE SIENNA MODELS INVOLVED? *TR

THE CABLE IN THE POWER SLIDING DOOR (PASSENGER SIDE) HAS CAUGHT. THE DOOR IS STUCK PARTWAY OPEN. I CANNOT OPEN IT FURTHER NOR CLOSE IT. THIS IS A COMMON PROBLEM AS EVIDENCED BY MANY OTHER CLAIMS. OF COURSE, TO OPERATE WITH THE DOOR PARTIALLY OPEN WOULD BE VERY DANGEROUS. HERE ARE TWO URL'S THAT INCLUDE SIMILAR ISSUES: HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/SIENNA/103978-2004-SIENNA-POWER-SLIDING-DOOR-CABLE/ HTTP://WWW.FACEBOOK.COM/PAGES/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS/233250320033754?SK=WALL. *TR

THE PASSENGER POWER SLIDING DOOR HAS FAILED TO OPERATE DUE TO A FRAYED CABLE. THE DOOR WILL NOT OPEN EVEN IN MANUAL MODE WITH THE CABLE IN PLACE. I SNIPPED THE CABLE TO FREE THE DOOR, AND IT WILL OPEN BUT WILL NOT LOCK IN THE OPEN POSITION (USEFUL WHEN OPENING THE DOOR AT A SLIGHT DECLINE). WHEN CLOSING THE DOOR MANUALLY, IT MAKES A LOUD "THUNK" AS THE DOOR EDGE AND FRAME OF THE CAR MAKE CONTACT. IT APPEARS AS THOUGH THE DOOR HAS SHIFTED ON ITS HINGES PREVENTING A PERFECT ALIGNMENT WITH THE LOCKING MECHANISM. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE AUTOMATIC REAR LIFT GATE WOULD NOT STAY OPEN WHEN USING THE AUTOMATIC SYSTEM OR WHEN OPENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR DOOR STAY KIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 123,000.

I WOULD LIKE TO FILE A COMPLAINT ABOUT TOYOTA FAILING TO TAKE FULL RESPONSIBILITY FOR A MANUFACTURING DEFECT IN THE FRONT DOORS OF THEIR SIENNA MINIVAN. LIKE THOUSANDS OF OTHER TOYOTA SIENNA OWNERS, THE WELDS ON MY DOOR HAVE FAILED AND NOW THE DOOR MUST BE COMPLETELY REPLACED AT A COST OF MORE THAN $2000. TOYOTA COVERED THIS FAILURE FOR JUST 5 YEARS AND DID NOT NOTIFY OWNERS DURING THE COVERAGE PERIOD THAT THEY SHOULD HAVE THIS MANUFACTURING DEFECT REPAIRED. I HAVE COMPLAINED TO TOYOTA, BUT THEY HAVE REFUSED TO COVER THE COST OF THIS DEFECT. THERE WAS NOTHING I COULD DO IN THE REPAIR AND MAINTENANCE OF MY VEHICLE THAT WOULD HAVE PREVENTED THESE WELDS FROM FAILING. THE FAULT LIES WITH TOYOTA MANUFACTURING PRACTICES AT THE TIME MY VAN WAS BUILT AND THE COST SHOULD LIE WITH THEM AS WELL. *TR

RECENTLY PURCHASED A USED 04 TOYOTA SIENNA AND THE PASSENGER POWER SLIDING DOOR DOES NOT WORK AND STICKS WHEN USING THE EXTERIOR HANDLE. THIS SHOULD BE CONSIDERED A SAFETY ISSUE AS IN AN EMERGENCY ITS A GAMBLE WHETHER OR NOT THE DOOR COULD OPEN. WE CURRENTLY JUST USE THE MANUAL DRIVER SIDE DOOR AS THE FIX FIR THIS FROM THE DEALERSHIP IS BETWEEN $1000 - $2000... *TR

PASSENGER SIDE AUTOMATIC SLIDING DOOR CABLE FRAYED AND RUBBING. WE DISCONTINUED USE TO PREVENT BREAKAGE, LEAVING US WITH ONLY ONE DOOR FOR THE REAR PASSENGERS. TOYOTA DEALER CLAIMS THIS IS A $1600-$1800 FIX. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THAT THE DASHBOARD WAS CRACKED ALONG WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE CRACK ON THE DASHBOARD MAY HAVE A NEGATIVE AFFECT ON THE DEPLOYMENT OF THE AIR BAG IF INVOLVED IN A CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 02/13/12 *BF

THE PASSENGER SIDE POWER SLIDING DOOR BECAME STUCK IN THE OPEN POSITION AND WOULD NOT CLOSE. THE MANUAL OVERRIDE DOES NOT WORK; IT SIMPLY WOULD NOT CLOSE. USING A GREAT DEAL OF FORCE, WE FINALLY GOT IT CLOSED AFTER ARRIVING HOME, BUT NOW WE CANNOT OPEN IT. *KB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER COULD NOT CONFIRM THAT IN THE EVENT OF A CRASH, THE AIR BAGS WOULD OPERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A CRACK ON THE PASSENGER SIDE DASHBOARD WHERE THE FRONT AIR BAG WAS LOCATED. THE CONTACT STATED THAT PIECES OF THE DASHBOARD WERE DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED TO THE CONTACT THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

BOTH OF THE SLIDING DOORS ON MY 2004 TOYOTA SIENNA HAVE STOPPED WORKING. FIRST, THE CABLE SNAPPED ON THE PASSENGER SIDE, THEN THE DRIVER SIDE GOT LOCKED IN AN OPEN POSITION. AFTER MUCH STRUGGLE, EACH TIME WE WERE ABLE TO CLOSE THE BROKEN DOOR IN ORDER TO SAFELY DRIVE TO THE DEALERSHIP TO GET IT FIXED. BOTH TIMES, WE WERE TOLD WE NEEDED TO REPLACE THE DOOR FOR $2000. THE DEALER TOLD US THAT THEY ARE SEEING ALOT OF PEOPLE WITH THE SAME ISSUES. SEEMS LIKE TOYOTA SHOULD BE PROVIDING A MANUAL SOLUTION OR A RECALL IF IT'S REALLY AS WIDESPREAD AS THE DEALER INDICATED - ESSENTIALLY, THE VAN IS UNSAFE TO DRIVE WITH DOORS STUCK IN AN OPEN POSITION. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE. THE DASHBOARD WAS CRACKED NEAR THE AIR BAG AREA AND THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A DISRUPTION IN AIR BAG DEPLOYMENT IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 114,000.

DASHBOARD HAS SUSTAINED MULTIPLE SIGNIFICANT CRACKS. NOT INVOLVED IN ANY ACCIDENT, NOR WAS DASHBOARD CUT IN ANY WAY. DASH MATERIAL IS STILL SOFT. MANY SIMILAR COMPLAINTS NOTED ONLINE. VERY CONCERNED ABOUT FUNCTION OF AIRBAGS SHOULD ACCIDENT OCCUR. TOYOTA HAS BEEN UNRESPONSIVE TO COMPLAINTS. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THERE WAS A CRACK IN THE DASHBOARD THAT EXTENDED TO THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE CABLE FRACTURED AND THE PASSENGER SIDE SLIDING DOOR SLAMMED SHUT. THE DEALER DIAGNOSED THAT THE MOTOR AND CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTING THE CONTACT WITH THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED HE NOTICED THAT THE DRIVERS SIDE DOOR CHECK MOUNT PANEL WAS NO LONGER WELDED IN SOME AREAS. HE STATED THE DOOR MADE A LOT OF NOISE WHEN OPENED OR CLOSED. THE CONTACT NOTICED THE FAILURE A MONTH AGO. HE CALLED THE DEALER AND WAS ADVISED THAT THEY WERE AWARE OF THE FAILURE AND IT WOULD BE COSTLY TO REPAIR TO REPAIR THE VEHICLE. HE CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 107,000.

TOYOTA SIENNA XLE AUTOMATIC SLIDING DOOR JAMPEP, AND CAUSED THE DOOR CAN'T BE CLOSED WHEN I HAD A CAR FULL OF CHILDREN AND DOGS, HOW CAN I DRIVE HOME WITHOUT THE DOOR CLOSE, THIS IS A BIG SAFETY ISSUE FOR MYSELF AND MY CHILDREN. *TR

THE CABLE FOR THE MOTORIZED SLIDING DOOR RUSTED AND SNAPPED. I'VE BEEN TOLD THIS IS A COMMON PROBLEM BUT TOYOTA HAS NOT RECALLED THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY. THE CONTACT INSPECTED THE SLIDING DOOR CABLE AND NOTICED THAT IT WAS CORRODED. THE REAR PASSENGER SIDE SLIDING DOOR WAS ALSO CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE DOOR PANEL AND THE SLIDING DOOR CABLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. UPDATED 10/10/12 *CN THE CONSUMER STATED THE REAR DOOR WAS REPAIRED WITH RECALL BUT IT WOULD STILL FAIL. IT WAS DIFFICULT TO CLOSE THE DOOR. UPDATED 10/15/2012 *JS

PASSENGER SIDE AUTOMATIC SLIDING DOOR REQUIRES MANUAL FORCE TO ASSIST ELECTRIC MOTOR DURING OPENING AND CLOSING. DOOR APPEARS OUT OF VERTICAL ALIGNMENT AND IMPACTS CAR FRAME DURING OPENING PROCEDURE. EXPOSED METAL OCCURS WHERE DOOR HAS RUBBED PAINT OFF OF FRAME. *TR

1. SINCE LAST YEAR, THE LEFT SIDE OF SLIDING DOOR WILL CLOSE BY ITSELF. 2. THE RIGHT SIDE OF SLIDING DOOR WILL NOT ABLE TO CLOSE UNLESS PULL FROM OUTSIDE. *TR

MY 2004 SIENNA TOYOTA DOOR FELL RIGHT OFF OF THE CAR. FIRST THE POWER OPENING STOPPED WORKING THEN SOME WIRE SNAPPED AND THE DOOR FELL RIGHT OFF THE CAR. THIS IS USUALLY A SPOT MOST PEOPLE PUT THEIR CHILDREN. THIS IS A DOOR THAT TEACHERS OPEN TO GET MY CHILD OUT FOR SCHOOL. IF THIS HAPPENED MOMENTS BEFORE IT WOULD OF FELL ON A TEACHER IN FRONT OF THE ENTIRE SCHOOL AND MY CHILD. *TR

I HAVE A TOYOTA SIENNA 2004 LE MODEL. 2 WEEKS BACK MY BACK DOOR (HATCH BACK) STARTED CLOSING DOWN WITHOUT ANY RESISTANCE. THE BACK DOOR STRUTS HAVE STOPPED WORKING. THE BACK DOOR PRETTY MUCH FELL ON MY CHILD'S BACK. I CALLED TOYOTA BUT THEY WOULDN'T DO ANYTHING ABOUT IT. MY TOYOTA REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE DASHBOARD ON THE PASSENGER SIDE WAS CRACKED. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY IF A CRASH OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE DASHBOARD HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED THE DASHBOARD WAS CRACKED IN SEVERAL PLACES AND THERE WAS A VISIBLE YELLOW MATERIAL IN SEVERAL PLACES AS WELL. UPDATED EVOQ 11/15/11