2004 Toyota Sienna STRUCTURE,LATCHES/LOCKS/LINKAGES
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
MY DRIVER SIDE SLIDING DOOR FELL OFF MY 2004 TOYOTA SIENNA. WHEN I LOOKED CLOSELY I FOUND THE CABLE WAS SNAPPED, AND THE DOOR WAS JAMMED WITH THE KIDS INSIDE THE CAR WAS UNABLE TO GO NO WHERE UNTIL A FRIEND WAS ABLE TO HELP US OUT, THE DEALER WANT OVER $1500 TO FIX THE PROBLEM, NO WAY I CAN AFFORD THAT AT THIS TIME, SO THEY SUGGESTED TO CUT THE CABLE AND MAKE THE DOOR MANUAL AND THAT IS WHAT I'M RUNNING ON RIGHT NOW, IT HAPPENED AT 78000 MILES AND THE CAR NOW HAS 89000, AND OF COURSE WARRANTY WAS OVER LONG TIME AGO. *TR
DRIVER'S DOOR DETENT WELD FAILURE. I HAVE AN '04 TOYOTA SIENNA THAT ON THE DRIVER'S SIDE DOOR USES A DETENT STRAP TO HOLD THE DOOR OPEN AT CERTAIN POINTS. WHERE THE STRAP IS HELD AT, ON THE DOOR, THERE ARE TWO SPOT WELDS THAT ATTACH THE BRACKET TO THE DOOR. THE STRAP IS BOLTED TO THE BRACKET. THE PROBLEM SEEMS TO BE THAT TWO SPOT WELDS ARE NOT STRONG ENOUGH TO HOLD THIS BRACKET. AFTER I FOUND OUT THERE WAS A PROBLEM WITH THE DOOR, I CONTACTED MY LOCAL TOYOTA DEALER, AND THE SERVICE PERSON WAS WARE OF THIS CONDITION . THEY SAID IT IS TOO FAR GONE TO WELD AND REPAIR AND THAT THEY WOULD HAVE TO PUT ON A NEW DOOR. AFTER DISCUSSING IT WITH THIS PERSON AND THE SERVICE MANAGER THE DEALERSHIPS POSITION WAS THAT IT WAS OUT OF WARRANTY AND THAT THE TSB THAT EXTENDED THE WARRANTY WAS EXPIRED DUE TO BOTH MY MILEAGE AND TO THE TIMING OF MY REQUEST. SO, I WANT TO KNOW WHAT IT TAKES TO MAKE THIS OR ANYTHING A"RECALL AND HOW TO FORCE TOYOTA TO PAY FOR THE REPAIR. *TR
THE DRIVERS SIDE BACK SLIDING DOOR GOT STUCK HALF WAY OPEN POSITION. NOTICED CABLE FOR ELECTRONIC OPENING WAS FRAYED CONSIDERABLY VAN IN THE MANUAL OPEN DOOR MODE AND STILL COULD NOT CLOSE. GOOD NEWS I WAS CLOSE TO HOME WHEN THIS HAPPENED. HUSBAND WAS ABLE TO SHOVE THE DOOR CLOSED AND THEN HAD TOYOTA REPAIR DOOR. DOORS MECHANICS HAS A UNIT WITH "BALL BEARINGS" AND THEY WERE TOTALLY DRY. ALSO, BALL BEARINGS FELL OUT OF ENCLOSED TRACKING UNIT. COST OVER $1600 TO FIX.AUTO WAS WITH TOYOTA FOR 9 DAYS. LUCKILY MY EXTENDED WARRANTY INSURANCE PAID FOR THE WHOLE THING. AUTO UNDER 75,000 MILES. COMPLAINED ABOUT CRUNCHING NOISE WHILE CLOSING SLIDING DOOR, IN THE PAST THREE YEARS....NOT ABLE TO FIND WHAT THE PROBLEM WAS...NOW I KNOW TOYOTA REPAIR PEOPLE DID NOT KNOW WHAT THEY WERE DOING. AGAIN! *TR
OUR 2004 TOYOTA SIENNA HAS RECENTLY BEEN HAVING SEVERE ISSUES WITH THE POWER SLIDING DOOR. IT WOULD SHUT AND THEN IMMEDIATELY OPEN AGAIN. COULD NOT OPEN THE DOOR MANUALLY. NOW THE SLIDING DOOR ON THE DRIVER'S SIDE WILL NOT OPEN EITHER. A DEFINITE SAFETY HAZARD FOR TWO REAR DOORS THAT WE CAN NOT OPERATE. *TR
I HAVE A 2004 TOYOTA SIENNA MINIVAN. IT HAS TWO POWER SLIDING REAR DOORS THAT USE A CABLE TO OPEN AND SHUT. OVER THE PAST FEW MONTHS THERE HAS BEEN A GRINDING NOISE COMING FROM BOTH DOORS AND RECENTLY, ONE OF THE CABLES FINALLY SNAPPED, RESULTING IN THE DOOR TO BE UNUSABLE. I AM BEING TOLD BY TOYOTA THIS IS A $1200 REPAIR AS THE WHOLE DOOR MECHANISM NEEDS TO BE REPLACED, DESPITE THE FACT THE ONLY PROBLEM IS THE SNAPPED CABLE. THIS REPAIR IS ONLY FOR ONE OF THE DOORS. THE OTHER CABLE LOOKS AS IF IT COULD SNAP SOON, AT WHICH POINT IT WILL BE AN ADDITIONAL $1200 TO REPAIR. MY UNDERSTANDING OF THE ISSUE IS THAT THE CABLE HAD A PLASTIC COATING THAT DETERIORATES OVER TIME. THE COATING BECOMES DRY AND BRITTLE OVER TIME, CAUSING IT TO CRACK AND FALL OFF THE WIRE, LEAVING THE WIRES COMPLETELY VULNERABLE TO GETTING WET, RUST, FREEZE, ETC, ALSO RUBBING EXTENSIVELY UNPROTECTED AGAINST THE GEARS. AS THE BARE CABLE IS EXPOSED TO THE ELEMENTS, IT WEAKENS AND THE WHOLE CABLE SNAPS, MAKING THE DOOR JAM ALTOGETHER. AFTER READING SOME INFORMATION ON THE INTERNET, IT SEEMS THIS IS A COMMON PROBLEM WITH MANY TOYOTA SIENNA VANS AND THIS ISSUE SHOULD BE THE SUBJECT OF A RECALL. *TR
2004 TOYOTA SIENNA 1) 3 TIMES MY VAN HAS LOCKED ALL THE DOORS WITHOUT ME PUSHING THE LOCK BUTTON. EACH TIME I HAD UNLOCKED THE CAR AND OPENED AND CLOSED AT LEAST 2 DOORS. THEN CLICK THE DOORS LOCKED. THE LAST TIME IT HAPPENED MY 24 MONTH OLD WAS IN THE CAR. I HAD TO CALL THE FIRE DEPARTMENT TO GET HER OUT. I HAD LEFT THE KEYS ON THE FRONT SEAT AND THE REMOTE WAS LAYING FACE UP. MY BABY WAS IN HER CARSEAT IN THE BACK. I CLOSED THE DOOR TO PUT THE SHOPPING CART AWAY AND CLICK THE DOORS LOCKED. NOTHING TOUCHED THE REMOTE, AND IT LOCKED. THAT WAS 2 MONTHS AGO AND IT HASN'T HAPPENED SINCE. 2)POWER DOOR FAILED AFTER 5 YEARS. TO EXPENSIVE TO FIX. 3) STRUTS ON THE REAR HATCH FAILED AT 90,000 MILES. THIS IS NOT A POWER HATCH. THIS IS QUITE DANGEROUS AS THE DOOR IS HEAVY AND WILL CLONK YOU IN THE HEAD IF YOU ARE NOT CAREFUL. MY KIDS ARE NOT ALLOWED TO OPEN THAT DOOR ANY MORE. I AM SO AFRAID OF SMASHED HEADS AND FINGERS. *TR
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY MANUAL SLIDING DOOR WON'T LATCH EITHER, BUT IT IS A WELDING ISSUE. ON THE BACK OF THE DOOR THE LATCH THAT IS SUPPOSED TO KEEP THE DOOR CLOSED CAME LOOSE FROM THE DOOR & IS JUST FLOATING INSIDE THE DOOR. HAS ANYONE ELSE HAD THIS PROBLEM? IT SEEMS TO BE IN CONJUNCTION WITH THE OTHER WELDING ISSUE TOYOTA HAD WITH THE FRONT DOORS. THIS PROBLEM OCCURRED ABOUT 4 MONTHS AGO, & NOW MY FRONT DOOR HAS HAD THE WELDING COME LOOSE, WHICH WAS A RECALL. PLEASE LET ME KNOW IF YOU'VE HEARD OF ANYONE ELSE HAVING THIS PROBLEM. THANK YOU. [XXX] *TR
OUR 2004 SIENNA SLIDING DOOR BECAME STUCK OPEN AND WE WERE FORCED TO CUT THE CABLE IN ORDER TO SHUT THE DOOR. THE TOYOTA DEALER QUOTED SEVERAL THOUSAND $$ TO FIX IT. THE CABLE REMAINS CUT AND WE NOW USE IT AS A MANUAL OPENING DOOR. *TR
SIENNA 2004 LE ATTEMPTING TO OPEN THE PASSENGER SIDE REAR POWER SLIDING DOOR THE MECHANISM MADE A CLICKING SOUND AND THE CABLE SNAPPED. THE MOTOR STILL APPEARS TO BE FUNCTIONING BUT ONE OF THE 2 CABLES OPERATING THE DOOR (BRAIDED METAL CABLE) SNAPPED AND NOW THE DOOR ONLY SLIDES PART WAY OPEN IN THE 'MANUAL' MODE. I HAVE ONLY 83,000 KMS ON THIS 2004 SIENNA LE AND WAS SHOCKED TO SEE THIS FAILURE. HOWEVER, I FEEL LUCKY THAT NEITHER OF MY CHILDREN WERE INJURED BY THE CABLE OR MECHANISM FAILURE. NOW I AM OPERATING THE DOOR IN MANUAL MODE BUT IT IS NOT OPENING CORRECTLY AND I AM WORRIED THAT IT MAY OPEN INCORRECTLY AND CAUSE A SAFETY HAZARD. *TR
THE CABLE TO THE AUTOMATIC PASSENGER SIDE SLIDING DOOR RUSTED AND SNAPPED. WE PUSHED THE BUTTON BY THE STEERING WHEEL TO MAKE IT A MANUAL DOOR SINCE IT WAS GOING TO COST BETWEEN 1,400 AND 1,600 DOLLARS DEPENDING ON THE DEALERSHIP WE ASKED. HOWEVER THE ONLY WAY TO CLOSE THE DOOR ONCE FULLY OPENED IS TO REACH INSIDE THE DOOR AND PULL THE INSIDE HANDLE TO UNLOCK THE HOLDING MECHANISM TO KEEP THE DOOR FROM SLIDING SHUT. MY 10 YEAR OLD SON WAS GETTING OUT OF THE CAR AND SHUTTING THE DOOR BY USING THE INSIDE HANDLE TO UNLATCH THE DOOR WHEN HIS FINGERS WERE SMASHED IN THE DOOR. *TR
SIENNA 2004 XLE VAN. THE REAR SIDE POWER DOOR STOPPED WORKING. THE CABLE HAD BROKEN AND HENCE THE POWER DRIVE FOR OPENING AND CLOSING THE DOOR WOULD NOT WORK. THE DOOR COULD BE OPENED BY SLIDING THE DOOR MANUALLY. I TOOK THE VAN INTO THE DEALERSHIP TO HAVE THE PART REPLACED. THEY WERE UNABLE TO GET TO THE REPAIR AND WE WERE LEAVING TOWN. I ASKED THEM IF THE CAR WAS SAFE TO DRIVE AS THERE WAS NO WAY TO DISABLE THE DOOR FROM USE AND THERE WOULD BE CHILDREN IN THE REAR WHO WOULD BY HABIT REACH TO OPEN THE DOOR. THE SERVICE MANAGER ASSURED ME IT WAS FINE - ONLY DIFFICULT TO OPEN MANUALLY AND EVEN CAME TO THE VEHICLE TO DEMONSTRATE. THE NEXT MORNING, MY HUSBAND DROVE THE VAN TO ON ERRANDS BEFORE LOADING UP TO TAKE IT ON VACATION. HE UNTHINKINGLY OPENED THE REAR PASSENGER DOOR RESULTING IN THE FAR BACK SIDE WINDOW SHATTERING AND THE DOOR FALLING OFF ONTO THE GROUND. IF THERE HAD BEEN SOMEONE SEATED IN THE VEHICLE, THEY WOULD HAVE BEEN COVERED IN GLASS. IF A CHILD HAD OPENED THE DOOR, IT WOULD HAVE FALLEN ON HIM. WE TOOK THE VAN TO THE DEALERSHIP AND CALLED THE TOYOTA CORPORATE LINE - BOTH REFUSED TO ACKNOWLEDGE THAT THE ISSUE WAS A SAFETY PROBLEM WE TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP WHO TOLD US THAT THE CABLE SYSTEM WAS NO LONGER AVAILABLE AND HAD BEEN REPLACED BY A DIFFERENT SYSTEM WHICH MAY HAVE BEEN BECAUSE OF THE POTENTIAL SAFETY AND POOR ENGINEERING DESIGN. I WROTE LETTERS TO TOYOTA BUT RECEIVED NO RESPONSE. *TR
DRIVER SIDE PASSENGER DOOR ON A 2004 TOYOTA SIENNA MINI VAN WILL NOT CLOSE. NORMAL USE OF THE DOOR. IT IS ELECTRONIC OPENING AND CLOSING. HOWEVER THE DOOR GOES TO SHUT AND THEN CONTINUOUSLY OPENS BACK UP AS IF A SENSOR WON'T LET IT CLOSE. HOWEVER WHEN SWITCHING TO MANUAL, THE DOOR DOES NOT CLOSE EITHER. NOTHING IN THE DOOR RUNNER WOULD CAUSE IT NOT TO CLOSE, CLEANED OUT ALL DOOR RUNWAYS AND OPENINGS. SOMETHING WITH THE DOOR CLASP NOT CLOSING AROUND THE HATCH OF THE DOOR PREVENTS THE DOOR FROM REMAINING CLOSED. THE SAFETY ISSUE IS THE DOOR DOES ON SOME OCCASIONS START OPENING WHILE DRIVING. TOYOTA DEALER SAYS ITS OUR FAULT AND THAT IT WOULD COST CLOSE TO $2,000 DOLLARS TO FIX. MONEY IS NOT THE OBJECT HERE, IT IS A KNOWN ISSUE WITH MANY SIENNA OWNERS AND THIS IS JUST ANOTHER EXAMPLE OF THEIR POOR QUALITY WORKMANSHIP. *TR
2004 TOYOTA SIENNA POWER SLIDING DOOR CABLE SNAPPED AND RUINED SLIDING DOOR MOTOR. DEALER TO CHARGE $2000 FOR FIX. 1 YEAR EARLIER PASSENGER DOOR CABLE SNAPPED. SAME ISSUES. *TR
MY 2004 TOYOTA SIENNA LE POWER DOOR, PASSENGER SIDE, HINGE IS LOOSE FROM ITS TRACK AND THE DEALER WANTS $500 TO REPAIR. MY VAN HAS 128,000 MILES BUT THE REASON WE BOUGHT THE TOYOTA AND NOT THE HONDA WAS BECAUSE OF TOYOTA'S REPUTATION. I REALIZE THE VAN HAS OVER 100,000 MILES BUT I THOUGHT THIS PART SHOULD HAVE LASTED LONGER. THE DOOR NOW ONLY WORKS MANUALLY AND IS DIFFICULT TO OPEN THUS IT'S A REAL HASSLE IF YOU HAVE KIDS IN THE BACK SEAT. IT SEEMS TO HAVE FAILED PREMATURELY AS I THOUGHT TOYOTAS LASTED LONGER. THE DEALER HAS ORDERED THE PART AND THIS IS A TWO WEEK TURNAROUND ITEM BUT AFTER READING THE BLOGS I NEED TO FILE A COMPLAINT AS THIS TYPE OF PROBLEM LOOKS TO BE QUITE COMMON. MY OTHER VEHICLE IS A TACOMA 2005 AND IT HAS A FEW COSMETIC PROBLEMS AS WELL. SPECIFICALLY, THE SUN VISORS ARE DEFECTIVE; I REPLACED THE DRIVERS SIDE AT A COST OF $75 AND THE PASSENGER IS DOING THE SAME THING. MY NEXT VEHICLE WILL BE A HONDA. *TR
TOYOTA SIENNA '04 DRIVER SIDE DOOR HAS A LOUD CLUNKING SOUND WHEN OPENING AND CLOSING DOORS. TOYOTA ISSUED A LETTER TO CUSTOMERS TO GET THE DOOR FIXED BUT I NEVER GOT A LETTER. WHY DID TOYOTA SENT OUT LETTER TO FIX THE PROBLEM AND NOT CALL IT A RECALL. PLEASE HELP TO GET MY DOOR FIX. *TR
TOYOTA 2004 SIENNA - POWER SLIDING DOOR FAILURES. DRIVER SIDE SLIDING DOOR FAILED TO OPEN AS CABLE SNAPPED. DOOR WAS JAMMED SHUT SO WE TOOK THE CAR TO THE DEALERSHIP AND WERE TOLD WE WOULD HAVE TO REPLACE THE WHOLE MOTOR UNIT AT A COST OF $1,700. SERVICE DEPT DISCONNECTED MOTOR UNIT SO THAT DOOR WOULD OPEN AND CLOSE (BUT WITH NO POWER OPTION). TWO DAYS LATER THE CABLE SNAPPED ON THE PASSENGER SIDE SLIDING DOOR WITH THE DOOR OPEN. IT WOULD NOT CLOSE. RETURNED TO THE DEALERSHIP AND SAME ACTION WAS TAKEN AS DRIVER SIDE DOOR. WILL NOW COST $3,400 TO FIX. WITH 3 CHILDREN THE SAFETY ASPECT OF A DOOR CABLE SNAPPING WITH EITHER THE DOOR JAMMED OPEN OR CLOSED IS OBVIOUSLY A MAJOR CONCERN. HAVING RESEARCHED THIS ISSUE OVER THE PAST FEW DAYS I CAN SEE THAT MANY SIENNA OWNERS HAVE HAD THE SAME PROBLEM. THIS IS A MAJOR SAFETY AND COST ISSUE THAT SHOULD BE INVESTIGATED. *TR
POWER SLIDING DOORS FAIL TO OPEN, PRIMARILY IN COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ABOUT 10 TIMES. FIST THEY "COULD NOT DUPLICATE THE PROBLEM", THEN WHEN I WAS ABLE TO SHOW IT TO THEM, THEY COULD NOT FIX IT. EVENTUALLY THE MANUFACTURER SENT A FACTORY ENGINEER TO CHECK THE VEHICLE. HE HAD THE DOOR SEAL REPLACED. THAT HELPED FOR A FEW WEEKS, NOW IT'S DOING IT AGAIN. I TOOK IT BACK TODAY THEY SAID THAT THEY DID ALL THAT THEY CAN, ALTHOUGH THERE IS NOTHING MORE THAT THEY CAN DO FOR ME. *TR
BOTH PASSENGER AND DRIVER 'S SIDE SLIDING DOORS CABLES HAVE SNAPPED AND I CAN NOT OPEN THE PASSENGER SIDE DOOR AT ALL! THE DRIVER SIDE DOOR OPENS MANUALLY. *TR
REAR PASSENGER SLIDING DOOR WILL NOT OPEN. *TR
2004 TOYOTA SIENNA WITHIN ONE YEAR, BOTH AUTOMATIC SLIDING DOORS HAVE BECOME INOPERABLE FIRST (PASSENGER SIDE) LOCKING SENSOR FAILED, RESULTING IN INABILITY TO USE AUTOMATIC (MOTORIZED) CLOSING SYSTEM SECOND (DRIVER'S SIDE) FAILED ON 2/11/10. DOOR CABLE GOT JAMMED IN CENTER HINGE, RESULTING IN INABILITY TO CLOSE DOOR. HAD TO DRIVE TO DEALERSHIP WITH DOOR FULLY OPEN. BOTH CASES WERE ESTIMATED TO COST ALMOST $4000 TOTAL. FIRST ISSUE WAS RESOLVED BY JUST USING DOOR MANUALLY. SECOND ISSUE WAS RESOLVED BY CUTTING CABLE AND USING DOOR MANUALLY. CAN NOT AFFORD TO FIX BOTH ISSUES AT $4000. MANY WEB SEARCHES HAVE FOUND SAME/SIMILAR ISSUES ON THIS VAN. *TR
THE WELD THAT SECURES THE DOOR CHECK MOUNTING PANEL TO THE DRIVER DOOR IS FAILING ON MY 2004 SIENNA LE. I GET THE DREADED POPPING NOISES WHEN THE DOOR IS OPENED AND CLOSED. THE DOOR CHECK IS THE DEVICE THAT HOLDS THE DOOR OPEN HALFWAY OR FULLY OPEN. THIS DEVICE PROVIDES RESISTANCE SO THE DOOR DOES NOT SWING FREELY. TOYOTA IS AWARE OF THE ISSUE (TOYOTA SERVICE BULLETIN NV003-07) AND EXTENDED THE REGULAR WARRANTY TO 5 YEARS AND 1000,000 MILES FOR THIS SITUATION (TOYOTA MOTOR SALES USA LETTER TO ME IN ~ 2008). STEVINSON TOYOTA (LAKEWOOD CO) TOLD ME THE REPAIR WOULD BE AT MY EXPENSE. MY CAR IS ONLY 6 YEARS OLD AND HAS 111,000 MILES. IF TOYOTA WAS CONCERNED ENOUGH TO EXTEND THE WARRANTY AND COVER THE REPAIR, WHY NOT ISSUE A RECALL FOR ALL VEHICLES THAT EXPERIENCE THE PROBLEM? JUST BECAUSE MY CAR IS 6 YEARS OLD DOESN'T MEAN THE SAFETY ISSUE DUE TO A FAILED DOOR CHECK WENT AWAY. WHEN THE RETAINING MECHANISM WELD FAILS COMPLETELY, THE DOOR WILL SWING FREELY AND COULD CLOSE SUDDENLY WITHOUT ANY RESISTANCE. ANY PERSON IN THE WAY COULD BE HIT AND ANY LIMBS/FINGERS COULD BE TRAPPED BETWEEN THE DOOR AND FRAME. THIS VEHICLE PROVIDES THE FAMILY TRANSPORTATION SO THERE ARE KIDS INVOLVED HERE. *TR
MULTIPLE PROBLEMS WITH MINIVAN DOORS SINCE PURCHASE IN 2004. SLIDING DOORS FREEZE SHUT EVERY WINTER, ONLY OPENING AFTER CAR WARMS UP FOR 20-30 MINUTES. DRIVER SIDE DOOR WELD BROKE AFTER 3 YEARS AND NEEDED REPAIR. FRONT PASSENGER DOOR LATCH BROKE REQUIRING USE OF BUNGEE CORDS TO KEEP DOOR CLOSED UNTIL REPAIR PART COULD BE OBTAINED. POWER SLIDING DOOR AND MANUAL SLIDING DOOR ALSO DO NOT STAY OPEN AT TIMES CREATING DANGEROUS SITUATION FOR PEOPLE ENTERING AND EXITING THE VEHICLE. NOW, WARNING LIGHT COMES ON SHOWING DOOR OPEN, DRIVER SIDE MANUAL SLIDING DOOR DOES NOT SEEM TO CLOSE COMPLETELY. WHILE DRIVING, DOOR OPEN LIGHT AND INTERIOR LIGHTS ARE CONSTANTLY ACTIVATED. I HAVE TURNED OFF INTERIOR LIGHTS TO PREVENT BATTERY DRAIN FROM DOOR STAYING SLIGHTLY OPEN WHEN PARKED. DEALERSHIP WILL PERFORM DIAGNOSTIC AND REPAIR WORK BUT ADVISED SINCE THERE IS NO RECALL ISSUED THAT COST WILL BE MINE. THE SHEER NUMBER OF REPORTS OF SLIDING DOOR ISSUES SHOULD BE ENOUGH TO WARRANT A RESPONSE FROM TOYOTA. *TR
THE DRIVERS SIDE SLIDING DOOR ON MY 2004 SIENNA XLE WOULD NOT OPERATE.THE OPENING CABLE HAD FRAYED. THE TOYOTA DEALER WANTED $1,700. TO REPAIR THIS WHICH IS WAY TOO MUCH FOR A PROBLEM I DIDN'T CAUSE. THE DEALER CUT THE CABLE AND IT NOW WORKS MANUALLY BUT I CAN'T OPEN THE DOOR FROM THE INSIDE. THIS IS A SERIOUS DEFECT . I CAN'T USE THE DOOR IN AN ACCIDENT. TOYOTA SHOULD FIX THIS. *TR
I HAVE A 2004 TOYOTA SIENNA LE. I AM UNABLE TO OPEN MY RIGHT REAR POWER SLIDING DOOR WITH THE KEY FOB, BUTTON ON THE B-PILLAR, OR BUTTON ON THE DRIVER OVERHEAD CONSOLE. THIS PROBLEM OCCURS AT ALL TEMPERATURES. FOR NOW, I CAN OPEN THE DOOR MANUALLY. I HAVE NO CONFIDENCE THE PROBLEM WILL NOT GET WORSE. THE DEALER DIAGNOSIS IS A DEFORMING REAR ROLLER DOOR HINGE. A DOOR HINGE BENDING DURING UNDER NORMAL USE SHOULD NOT LEAD TO A FAILURE AT ANY TIME. AFTER SOME RESEARCH ON THE INTERNET, I HAVE DISCOVERED MANY PEOPLE ARE HAVING THE SAME PROBLEM AND OTHER PROBLEMS. I AM FORTUNATE MY SLIDING DOOR POWER CABLE HAS NOT BROKEN AND I HAVE A GARAGE SO MY DOORS DO NOT FREEZE SHUT IN COLD WEATHER (HAVE EXPERIENCED ON SKI TRIPS). THESE ARE SEPARATE PROBLEMS BUT INDICATIVE OF QUALITY PROBLEMS AT TOYOTA ON THE SIENNA DOORS. IN THE EVENT OF A CRASH, I HAVE NO CONFIDENCE I WILL BE ABLE TO OPEN THE DOOR AND GET THE CHILDREN OUT. THE SLIDING DOORS IN THE 2004 TOYOTA SIENNA APPEAR TO BE POORLY DESIGNED AND THE HINGE DEFORMING UNDER NORMAL USE. THE VEHICLE SHOULD BE RECALLED TO FIX THESE ISSUES. *TR
THE PASSENGER SIDE AUTOMATIC SLIDING DOOR HAS BEEN TOUCHY WITH ITS ABILITY TO OPEN AND CLOSE AND TO INDICATE TO THE CAR WHETHER IT IS OPENED OR CLOSED. YESTERDAY, THE DOOR CEASED TO OPERATE. UPON FURTHER INVESTIGATION, IT APPEARS THAT A CABLE HAS SNAPPED IN THE DOOR AND WILL NEED TO BE REPLACED. I FEEL THAT THIS IS RIDICULOUS FOR A 5 YEAR OLD CAR. IT IS ALSO VERY EXPENSIVE, FROM $700 TO $1800, WITH TOYOTA DEALERS BEING THE MOST EXPENSIVE. *TR
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Quick Summary
The 2004 Toyota Sienna has 142 STRUCTURE,LATCHES/LOCKS/LINKAGES complaints on file. Review the timeline above for detailed owner experiences.