2015 Toyota Sienna Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ONE TOYOTA IN OAKLAND, CALIFORNIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO PHILPOTT TOYOTA (2229 US-69, NEDERLAND, TX 77627) WHO STATED THAT THEY COULD NOT ASSIST AND ADVISED THE CONTACT TO WAIT FOR FURTHER DIRECTION FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN A REMEDY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER,THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S DOOR WOULD SUDDENLY OPEN. THE CONTACT CALLED THE JOSEPH TOYOTA DEALER AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 1703012260. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 08/23/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED.*JS
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO REPAIR SOLUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT VARIOUS SPEEDS, THE PASSENGER SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS ON THE VEHICLE WOULD INDEPENDENTLY OPEN WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE CONTACT DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS DENIED A LOANER VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
BACK POWER DOOR ON PASSENGER SIDE OPENED WHILE DRIVING ON PALATINE ROAD EXPRESS. I WAS TRANSPORTING A BICYCLE IN THE BACK SEAT AND INSIDE PANEL WAS DAMAGED WHEN DOOR OPENED AND WE WERE TRYING TO MANUALLY CLOSE THE DOOR. I CONTACTED TOYOTA ABOUT THE INCIDENT AND THEY INSPECTED THE VEHICLE AND REFUSED TO ACKNOWLEDGE THEIR LIABILITY.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED THE FOLSON LAKE TOYOTA DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SLIDING DOOR RECALL PAPER ADVISED TO TURN OFF THE AUTOMATIC DOOR FEATURE. I HAVE DONE SO. WHEN CLOSING SIDE SLIDING DOOR, IT DOES NOT LATCH PROPERLY. THREE TIMES I HAVE HAD THE DOOR SLIDE OPEN WHEN PULLING OUT OF A PARKING SPACE, BECAUSE THE DOOR FAILED TO LATCH PROPERLY. CONTACTED TOYOTA CORPORATE, AND THEY DID NOTHING TO RESOLVE THE ISSUE. THEY DO NOT HAVE AN ETA ON WHEN THE AUTOMATIC DOORS WILL BE FIXED. THIS POSES A HUGE SAFETY RISK FOR MY 2 CHILDREN. I'M WORRIED THAT THE DOORS MAY OPEN WHEN DRIVING DOWN THE ROAD OR HIGHWAY. I HAVE ASKED CORPORATE IF THEY WOULD BE WILLING TO HELP FACILITATE GETTING ME OUT OF THE SIENNA AND INTO A DIFFERENT VEHICLE, BY PROVIDING SOME FINANCIAL ASSISTANCE. I DID NOT ASK FOR A "BUY BACK". I SIMPLY ASKED IF THEY WOULD BE WILLING TO GIVE ME $2-$3K ASSISTANCE AS A GESTURE OF GOOD FAITH TO ENSURE THAT MY KIDS COULD REMAIN SAFE. THEY DECLINED. EVEN AFTER LEARNING OF THE DOOR ISSUES THAT I HAVE SPECIFICALLY HAD, THEY DID NOT SEEM TO CARE .... AT ALL ..... THAT THEY DOORS ARE OPENING UNPROMPTED AND THEY DID NOT OFFER TO LOOK AT THE DOORS AND TRY TO FIX THEM, EITHER. ALL THEY SEEM TO CARE ABOUT IS THEIR FINANCIAL BOTTOM LINE, AND NOT THE SAFETY OF THE PASSENGERS IN THE VEHICLE THAT THEY SOLD ME.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE AUTOMATIC DOOR FEATURE WAS DEACTIVATED, IT CONTINUED TO ACTIVATE INDEPENDENTLY. AS A RESULT, THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE: BODY). THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TOYOTA STATED IN THEIR RECALL THAT THERE WOULD BE RESOLUTION BEFORE JANUARY, IT IS NOW JUNE AND STILL NO RESOLUTION ON PASSENGER DOOR RECALL
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER SLIDING DOOR WOULD CLOSE AUTOMATICALLY WITHOUT ACTIVATION. WHEN ATTEMPTING TO OPEN THE DOOR AT TIMES, THE DOOR WOULD FAIL TO OPEN PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL
POWER DOOR MALFUNCTION. THE RIGHT BACK PASSENGER DOOR AT TIMES WOULD RANDOMLY CLOSE ON ITS OWN AND OTHER TIMES THE DOOR BEEPS, BUT DOES NOT CLOSE. IT HAS HAPPENED AT LEAST 5 TIMES IN THE PAST 6 MONTHS. IT HAPPENED AGAIN TODAY, 7/3/17.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) WAS RECEIVED IN DECEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR FAILED TO OPERATE MANUALLY AND WHEN USING THE OVERHEAD DOOR SWITCH. THE CONTACT CALLED MCCORDS TOYOTA IN VANCOUVER, WA WHERE IT WAS CONFIRMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE DEALER WAS NOT SURE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 11/13/17 *BF UPDATED 11/16/2017*JS
POWER SLIDING DOOR DOES NOT OPEN OR CLOSE WHEN USING ANY OF THE ELECTRICAL BUTTONS IN THE VEHICLE AS WELL AS ON THE KEY FOB
VEHICLE PURCHASED MAY 2015. AFTER A VERY DRY SUMMER AND SUBSEQUENT RECENT RAINSTORMS, WHEN WE ENTERED THE VEHICLE WE NOTICED WATER POURING FROM THE B PILLARS WHERE THE SEAT BELT ADJUSTMENT/RETRACTORS ARE LOCATED. ALSO NOTICED EXTENSIVE WATER STAINS ON THE HEADLINER ON BOTH DRIVER AND PASSENGER SIDE. CONTACTED DEALER AND THEY SUSPECT, BUT AREN'T SURE, THAT IT'S THE SUNROOF LOCATED IN THE REAR PASSENGER AREA OF THE VEHICLE. THE DEALER SUSPECTS LEAKS AND REPORTS THIS IS A COMMON ISSUE WITH SIENNA MODELS THAT HAVE THE SUNROOF.
DRIVER SIDE MIRROR PAINT WAS MELTED IN NORMAL USAGE CONDITIONS IN SAN DIEGO CALIFORNIA. DEALER BLAMES "SURROUNDING BUILDINGS IN WHERE I PARKED" OR "BUSES AND RV'S WITH LARGE WINDOWS THAT MAY HAVE BEEN DRIVING ALONG ME ON FREEWAY" AND REFLECTION OF SUNSHINE. THIS IS NONSENSE. THE PAINTED MIRROR, SUPPOSEDLY AN UPGRADE, HAS A MANUFACTURING DEFECT AS ITS PLASTIC STORAGE FRAME IS PAINTED WITH THE SAME TYPE OF PAINT USE TO PAINT THE METAL ON THE REST OF THE BODY OF THE CAR. IF DEALER'S "DIAGNOSIS" IS CORRECT THEN POSSIBILITY OF A FIRE BOTH IN PARKING POSITION OR WHILT DRIVING ON FREEWAY EXISTS.
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Quick Summary
The 2015 Toyota Sienna has 49 Structure complaints on file. Review the timeline above for detailed owner experiences.