29 complaints reported

2015 Toyota Sienna UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
29
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2024

I turned in my Toyota on 7/10/24 for a recall on the sliding doors and was told the vehicle needed tobe taken to the mobility dealer; SacVans Mobility, that modified it, for the repair. SacVans said they wanted a diagnostic fee first before they would decide to fix it or not.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2024
Mar 2024

This vehicle is a tire eater. It does not matter what the brand of tire it is- Michelin, Bridgestone, or Yokohama, tires last, at best, 18 months of local soccer mom driving. After five sets of 50K mile, or better rated tires, at $800 to $1200 hundred per set, I think it is time that Toyota owns up to the fact that something is wrong with this model (4x2) vehicle. In my mind thjis is similar to the Toyota airbag situation only on a smaller scale. The manufacturer always has an out, such as, did the customer have the vehicle aligned, have the tire pressure checked, rotate tire on schedule, was it driven off road? My concern is that just about any driver would expect to get 30 to 40 thousand miles of normal driving from a set of premium tires. If the tires wear abnormally quickly while expecting "normal" tire mileage, this puts the driver in danger due to unexpected tire failure and possible tire related accident. This needs some data analysis.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2024
Jun 2023

My vehicle had been repaired for the recall involving the power sliding doors. The entire cable assembly was replaced. That repair has now failed and the sliding door is inoperable. The cable snapped and the driver side door will not open. I am afraid that it may open while driving, which caused the recall in the first place. I don't want to drive the vehicle for fear of the other sliding door failing as well. These repairs should last much longer than 5 years, especially something as important as the sliding door, where all the children sit. What a huge safety issue for what is supposed to be a vehicle for hauling children around. Luckily the incident happened in a parking lot.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2023
Apr 2023

Door to gas tank fill breaking off. Very common problem noted online by several owners of this vehicle. If it does not close properly the engine will not start. As it begins to break at the hinge the door sticks out. I fear it will fall off one day. Dealer acknowledges this is a problem and knows there is no recall for it. I have seen other exact vans that the door has been removed completely.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2023
Feb 2023

Due to poor design, air system intakes (eg under front seats) and outlets have not been protected by grilles, allowing intrusion of rodents into air system blower motor and heat box. I had rodent feces in my air filter system and blower motor and dead rodents in my heat box in Oct 2022 and has recurred in Feb 2023. Rodent intrusion in air system presents serious risk of respiratory illness to humans. Rodent infestation in vehicle can also cause startling to driver which presents an additional safety risk. Air system access should be protected by grilles at all inlet and outlet points.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2023
Sep 2021

For at least 4 years, water collects in the driver side pillar and soaks the seat belt. Toyota tells me they have never heard of this problem, although I do see it on You Tube. I don't know if the water is damaging other components. But when I pull out seat belt water pours from the pillar and onto the floorboard behind driver seat. I keep a towel in van to keep water off driver and to mop up floor & pillar. The problem is ongoing. I keep a tarp over the roof when rain is expected.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2018
Feb 2020

THE CABLE TO THE PASSENGER SIDE AUTOMATIC DOOR SNAPPED. THE PASSENGER SIDE AUTOMATIC DOOR IS NOW MANUAL DUE TO EXORBITANT COST OF REPAIRS. IT WAS DISCOVERED WHEN THE VEHICLE WAS STATIONARY.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2019
Dec 2019

WE BOUGHT THIS VAN LESS THAN A YEAR AGO AND THE FUEL DOOR HINGE BROKE. NOW THE SLIDING DOOR WILL NOT OPEN ALL THE TIME.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2018
Nov 2019

WHILE DRIVING @35MPH, MY 2015 TOYOTA SIENNA, THE THIRD WINDOW ON THE PASSENGER SIDE SPONTANEOUSLY EXPLODED WITH A LOUD BANG AND SHATTERED ALL OVER THE THIRD SEAT. LUCKILY I HAD NO PASSENGERS AT THE TIME. I HAVE PICTURES OF THE DAMAGE AND REPORTED THE INCIDENT TO THE SEEKONKL MA POLICE DEPT. I DO NOT KNOW HOW TO UPLOAD PICS WITH THIS OLD COMPUTER BUT I CAN MAIL THEM TO YOU IF REQUIRED.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2019
Oct 2019

2015 SIENNA FUEL DOOR HINGE CRACKED, VEHICLE IS 45 MONTH OLD AND OUT OF WARRANTY PER DEALER.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2019
Aug 2019

EXCESSIVE TIRE WEAR OCCURS ON OUTSIDE EDGE OF FRONT TIRES. VEHICLE HAS HAD REGULAR ALIGNMENT AND TIRE ROTATIONS. TIRES WILL NEED TO BE REPLACED WELL AHEAD OF MANUFACTURERS TREADWEAR WARRANTY.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2019
Jun 2019

THE TRANSMISSION MAKES A LOT OF NOISE WHEN ON THE ROAD

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2019
May 2019

WHEN I'M WAS DRIVING THE LIGHT KEEP ON BLINKING SAYING MY TRUNK WAS OPEN, MY SIDE DOOR WAS OPEN, MY KEY IS NOT NEARBY. SOMETIMES MY RIGHT SIDE SLIDING DOOR IN THE BACK CANNOT CLOSE AUTOMATIC. BRING TO THE DEALER THEY CANNOT DIAGNOSE. WHICH IS A RIPE OFC. I EVEN HAVE IT ON VIDEO WHEN IT HAPPEN . HOSELTON DEALER TOLD ME THEY CANNOT DIAGNOSE THE PROBLEM AND WANT TO CHARGE ME MONEY FOR IT. I GOT VIDEO FOR THEM TO SEE STILL THEY WON'T WANT TO DIAGNOSE IT. I HATE THAT DEALSERSHIP. NEVER WANT TO PURCHASE ANYTHING FROM THERE. ONCE IT OUT THE THERE LOT THEY DON'T CARE OR PAY ANY ATTENTION TO WHAT IS GOING ON ANYMORE EVEN YOU PURCHASED A WARRANTY FROM THEM.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2019
Jan 2019

THE BLUETOOTH WILL NOT STAYED PAIRED WITH THE PHONE. MEANS THAT DRIVER GETS DISTRACTED AND/OR IS TALKING ON PHONE WHEN IT DISCONNECTS. PRESENTS A HAZARDOUS AND POTENTIALLY UNLAWFUL CONDITION. HAPPENS AT ANY TIME.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2018
Nov 2018

AFTER WE GOT THE RECALL WITH THE SLIDING REAR DOORS FIXED, THE PASSENGER SLIDING DOOR WON'T CLOSE ANYMORE. IT WILL GO SO FAR AND THEN BEEP AND OPEN UP AGAIN. I FEEL THAT IT'S A MAJOR SAFETY ISSUE AND IT NEEDS TO BE ADDRESSED. AFTER HAVING THE CAR FOR ONLY 3 YEARS, WE SHOULDN'T BE HAVING THESE KINDS OF PROBLEMS WITH IT.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2018
Oct 2018

POWER SLIDING DOOR, SLIDING DOOR CAN ONLY BE OPENED AND CLOSED MANUALLY, REALL NO: 16V-858, UNTILL NOW I HAVE NOT RECEIVED CALL FOR REMEDY

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Jul 2018

WATER LEAKS INTO DRIVER SIDE WIDOWS PILLAR ON TO SIDE CURTAIN AIR BAGS AS WELL AS LEFT REAR SECOND AND THIRD ROW SEAT AND THIRD SEAT AIR BAGS CURTAINS.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2018
Jun 2018

WE PURCHASED THE SIENNA NEW OFF THE LOT IN 2015, AND HAVE HAD TO REPLACE THE WINDSHIELD 5 TIMES DUE TO CRACKS, AND IT'S ALREADY CRACKED AGAIN. SOMETIMES IT CRACKED DUE TO PEBBLES OR ROCKS HITTING IT, BUT OTHER TIMES IT JUST CRACKED SPONTANEOUSLY. ONCE IT CRACKED OUT OF NOWHERE, AND ANOTHER TIME IT WAS WHEN WE SPRAYED IT WITH LOW-PRESSURE WATER.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2018
Feb 2018

STOPPED AT A RED LIGHT WHEN WE HEARD AN EXPLOSION, CONTINUED TO DRIVE WHEN WE BECAME AWARE OF NOISE AND WHAT APPEARED TO BE RUSHING WIND . AFTER CHECKING ALL DOORS AND WINDOWS AND FINDING THEY WERE CLOSED I JUST HAPPENED TO SLIDE OPEN THE COVER LEADING TO THE SUN ROOF AND SAW THE EXPLODED WINDOW AND GLASS FRAGMENTS.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2018
Dec 2017

POWER SLIDING DOOR RECALL PHASE 2 WITH WHEELCHAIR RAMP. THIS IS A SAFETY ISSUE. WE RECEIVED THE RECALL NOTICE OVER A YEAR AGO WITH NO REMEDY YET. I HAVE CALLED MULTIPLE TIMES THROUGHOUT THE YEAR AND THERE IS STILL NO ETA. I DON'T EVEN KNOW IF THEY ARE WORKING TO RESOLVE THIS OR THEY HAVE JUST DECIDED THEY DON'T CARE ABOUT DISABLED VETERANS.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Sep 2017

POWER SLIDING DOOR RECALL. I HAVE NOT RECEIVED ANY LETTER/EMAIL ON THE STATUS OF THE RECALL SINCE THE INITIAL NOTIFICATION. IS IT MY RESPONSIBILITY TO CONTACT TOYOTA ON THE STATUS OF THE RECALL PARTS?

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2017
Sep 2017

CRYSTAL TOYOTA DEALERSHIP ON ROUTE 22, GREEN BROOK, NJ DID RECALL WORK ON MY CAR. BUT ITS SAY NOW COVER UNDER MANUFACTURE WARRANTY, OWNER HAS TO PAY FULL AMOUNT AS ITS GOT SALVAGE TITLE OF CAR.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2017
May 2017

NOTICE SENT ,NOVEMBER 22 / 2016 . PROBLEM NOT RESOLVED . I HAVE TWO CHILDREN AND THEY TRAVELIN THE BACK OF THE CAR .

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2017
Apr 2017

POWER SLIDING DOORS, BOTH DRIVER AND PASSENGER, MALFUNCTIONED. WHILE IN PARK, THE DOORS WERE OPEN, WHEN WE PRESSED TO BUTTON TO CLOSE THEM, THE DOORS CAME PARTLY CLOSED, THEN OPENED BACK UP, THEN TRIED TO CLOSE, THEN TRIED TO OPEN. REGARDLESS OF WHAT WE DID, THE DOOR WOULD NOT OPERATE CORRECTLY. EVENTUALLY, WE TURNED THE SWITCH TO MANUAL AND WERE ABLE TO CLOSE THE DOORS. TOOK THE VAN TO DEALER. THEY SAID IT WAS THE MOTOR AND REPLACED IT. THAT WAS 11-14-2016. NOW 1-4-2017, THE DOORS ARE NOT WORKING PROPERLY AGAIN. AND WHEN I CALLED THE DEALER, THEY NEVER MENTIONED THE RECENT RECALL. NEITHER HAVE I RECEIVED ANY NOTIFICATION FROM TOYOTA REGARDING THE DANGEROUS RECALL. I HAPPENED TO HEAR ABOUT IT FROM A FAMILY MEMBER. I SPOKE WITH THE DEALER ABOUT IT, THEY SAID CALL TOYOTA. I CALLED TOYOTA, THEY SAID THAT I WOULD EVENTUALLY GET SOMETHING IN THE MAIL. IT IS HARD TO BELIEVE THAT A MANUFACTURER WOULD BE SO IRRESPONSIBLE ABOUT MAJOR SAFETY ISSUES. ONCE I LOOKED ONLINE, I FOUND THAT THE SLIDING DOOR PROBLEM HAS BEEN GOING ON FOR YEARS. HOW IS IT LEGAL FOR A COMPANY TO PURPOSELY CONTINUE TO ENDANGER PEOPLE'S LIVES?

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2016
Mar 2017

WE WERE DRIVING DOWN THE ROAD AT 65MPH ON A LOW TRAVELED HIGHWAY WHEN THERE WAS A LOUD BANG. IT WAS ALMOST AS IF A GUN WENT OFF IN THE VAN. WE PULLED OFF AND INSPECTED THE VAN AND FOUND OUT THAT THE SUNROOF WAS SHATTERED. THE GLASS WAS BLOWN OUTWARD AND NO ROCKS ARE INSIDE THE GLASS. IT IS GOING TO COST OVER 800$ TO FIX. I AM CONFIDENT THAT THE SUNROOF EXPLODED.

Type: Vehicle, Vehicle: 2015 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2017

Trend Over Time

Complaints by year

Quick Summary

The 2015 Toyota Sienna has 29 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.