2004 Toyota Tundra Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
THE FRAME OF THIS TRUCK IS RUSTED SO BAD THAT IT SEEMS LIKE IT COULD BE UNSAFE TO DRIVE. A COUPLE MONTHS AGO, THE SPARE TIRE DROPPED ON THE GROUND DUE TO THE HOOK THAT KEEPS IT PINNED TO THE VEHICLE RUSTED OUT. LUCKILY THIS HAPPENED AFTER I RETURNED TO MY RESIDENCE AND OFF OF THE HIGHWAY WHERE THERE COULD HAVE BEEN A DANGEROUS SITUATION TO OTHER VEHICLES AND THE CITIZENS DRIVING THEM.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS ABLE TO SEE THAT THE FRAME WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 224,300.
I JUST PURCHASED THIS VEHICLE ON 11/16/2019 AFTER DOING RESEARCH INTO THE FRAME RECALL/LIMITED SAFETY CAMPAIGN THROUGH TOYOTA. I DID NOT FIND ANY RESULTS INTO THE VEHICLES FRAME CORRODING OR BREAKING THEREFORE I PURCHASED THE VEHICLE. I THEN SPOKE WITH TOYOTA ABOUT THE AIRBAG RECALL ON 11/18/2019 AND 11/19/2019 AND ASKED IF THERE IS/WAS A RECALL WITH THE FRAME. THEY STATED YES AND THERE IS NOTHING I CAN DO BECAUSE IT HAS EXPIRED EXCEPT FOR PAYING OUT OF POCKET FOR THE REPLACEMENT. NOW, I NOTICED THE FRAME HAS A LARGE HOLE IN IT DUE TO RUST CORROSION LOCATED BEHIND THE FRONT LEFT WHEEL. I CALLED TOYOTA CORPORATION TWICE (11/18/2019 AND 11/19/2019) AND THEY TOLD ME I HAVE TO PAY OUT OF POCKET FOR THE FIX. I THEN ASKED WHY, AFTER SEARCHING THEIR WEBSITE WITH THE VIN , I WAS UNABLE TO LOCATE THE RECALL/LIMITED SERVICE CAMPAIGN. THE REPRESENTATIVE STATED " I CAN'T ANSWER THAT QUESTION". IF I WERE ABLE TO SEE THAT THE VEHICLE HAD THAT ISSUE I WOULD NOT HAVE PURCHASED IT. NOW THE VEHICLE WILL NOT PASS INSPECTION AND I CANNOT LEGALLY/SAFELY DRIVE THE VEHICLE ON THE ROAD. TOYOTA WILL NOT REPLACE OR FIX THE FRAME AS THEY STATED THAT IT WAS A LIMITED SERVICE CAMPAIGN TO HAVE THE FRAME SPRAYED WITH THE ANTI-CORROSION CHEMICAL AND THAT THE VEHICLE WAS NOT SPRAYED. AGAIN I DID NOT KNOW THIS PRIOR TO PURCHASE BUT NOW I AM STUCK WITH A VEHICLE THAT I JUST PURCHASED AND CANNOT DRIVE IT. TOYOTA HAS NOT OFFERED A REMEDY FOR THE SITUATION I AM IN.
MY 2004 TOYOTA TUNDRA SR5 4WD CREWCAB IS SHOWING SIGNIFICANT SIGN OF FRAME RUST THAT'S COMPROMISING THE STRUCTURAL INTEGRITY OF THE FRAME AND THUS OPERATIONAL SAFETY OF THE VEHICLE. DESPITE BEING BARELY USED OVER THE YEARS AND AT JUST 144K MILES, IN CERTAIN SECTIONS OF THE FRAME THERE ARE HOLES WHERE THE FRAME HAS RUSTED THROUGH. THE RIDE QUALITY FEELS A BIT WOBBLY, EVEN AFTER EXAMINATION AND RECTIFICATION OF OTHER MECHANICAL ISSUES (SUSPENSION, JOINTS, ETC.) UPON FURTHER RESEARCH, THIS ISSUE SEEMS TO BE PERVASIVE ISSUE AMONG FIRST GENERATION TOYOTA TUNDRAS MADE IN THE US OF THIS PERIOD. THE RESULT IS VERY PREMATURE RUST AND COMPLETE DISINTEGRATION OF THE TRUCK FRAME. THE PRIMARY CAUSE WAS POORLY MADE TRUCK FRAMES FROM A TOYOTA VENDOR THAT ENDED IN A CLASS-ACTION LAWSUIT. TOYOTA HAS OFFERED EXTENDED RECALL TO INSPECT AND REPLACE ALL AFFECTED TRUCK FRAMES AS APPROPRIATE. I SEEK TO BE INCLUDED IN THIS PROGRAM AND PROPER ASSESSMENT BY AN AUTHORIZED TOYOTA DEALER. AS THIS ISSUE AFFECTS BOTH THE RESALE VALUE OF MY VEHICLE AND MORE IMPORTANTLY THE OPERATIONAL SAFETY OF THIS VEHICLE, I REQUEST THAT THE ISSUE BE EXPEDITED BY THE RIGHT AUTHORITIES. THANK YOU!
OUR 2004 TUNDRA WITH 65,000 MILES WAS RECENTLY IDENTIFIED TO HAVE A RUSTY FRAME. WE PUT IT INTO THE DEALERSHIP TO SEE WHAT COULD BE DONE. THE DEALERSHIP DEEMED IT RUSTY TO THE POINT THAT IT COULD NOT BE COATED AND WAS A LOSS. WE CONTACTED TOYOTA AND THEY SAID THE FRAME PROGRAME WAS FOR 2000-03 AND IS NOW EXPIRED AND OUR 2004 WASN'T COVERED. THIS IS A MAJOR SAFETY ISSUE. THERE ARE HUNDREDS OF THOUSANDS OF TRUCKS ON THE ROAD THAT ARE STILL AFFECTED BY THE FAULTY FRAMES AND TOYOTA IS NOT DOING ANYTHING. THIS LEAVES CONSUMERS WITH A VEHICLE THAT IS WORTHLESS AND DANGEROUS. A RECALL IS NEEDED TO PROTECT OUR FAMILIES AND THE ROADS WE TRAVEL ON. WE ARE GOING TO START SEEING VEHICLES COME APART ON THE ROADS AND KILLING PEOPLE.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT DETECTED THAT THE PASSENGER SIDE ENGINE COMPARTMENT CONTAINED A HOLE AND HAIRLINE CRACK. ALSO, THE FUEL TANK WAS FALLING APART AND THE CROSSMEMBER WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARBONE TOYOTA OF BENNINGTON (751 N BENNINGTON RD, BENNINGTON, VT 05201, (802) 440-1854) WHERE IT WAS DETERMINED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 222,877.
2004 TOYOTA TUNDRA FAME RUST PREVENTS VEHICLE FROM PASSING STATE SAFETY INSPECTION. NEVER RECEIVED THE "LIMITED SERVICE CAMPAIGN" NOTIFICATIONS BUT TOYOTA WILL NOT STAND BEHIND THEIR VEHICLE. "SORRY, CAMPAIGN HAS EXPIRED. WE'RE NOT RESPONSIBLE FOR THE US MAIL."
I HAVE A 2004 TOYOTA TRUNDRA WITH ONLY 93,000 MILES ON IT , THAT HAS NEVER HARDLY EVER SET OUTSIDE, WITH FRAME RUST BEHIND FRONT WHEELS THAT I CAN STICK MY FINGER THOUGH IT....IT IS UNSAFE TO DRIVE ON THE HIGHWAY,, AND I HAVE NOT HAD A RECALL ON FRAME RUST REPAIR.. BUT HAVE HAD A AIR BAG AND OVER SPARE TIRE SUPPORT RECALL ..I ONLY NOTICE THIS WHEN GETTING A TIRE REPAIRED,IN APRIL OF 2019, IT WAS POINTED OUT TO ME BY REPAIRMAN, , DON'T KNOW HOW LONG IT'S BEEN THIS WAY
I HAVE A 2004 TOYOTA TUNDRA LIMITED 4WD IN IMMACULATE CONDITION WITH 100,000 MILES. THE FRAME WAS SPRAYED WITH CORROSION AT A TOYOTA DEALER IN 2014. THE TRUCKS FRAME IS NOW COMPLETELY RUSTED AND NOT SAFE TO DRIVE. I HAVE CALLED TOYOTA ABOUT THE ISSUE AND THEY DO NOT SEEM TO CARE. THEY SHOULD HAVE FIXED THE ISSUE BACK IN 2014 AND THIS WOULDN'T HAVE HAPPENED.
POPPING AND SNAPPING WHEN TURNING OR GOING OVER BUMPS IN ROAD LED TO A MECHANICAL INSPECTION. DISCOVERED THE FRAME RIGHT BEHIND BOTH FRONT WHEELS IS RUSTED/ROTTED SUCH THAT HALF OR MORE OF IT IS LITERALLY GONE. THE POPPING/SNAPPING APPARENTLY IS CAUSED BY THE FRAME KINKING AND MOVING AT THE WEAKENED POINT AND FRONT AND BACK SECTIONS CONTACTING EACH OTHER. I FEAR THAT THE FRONT PART OF THE TRUCK FRAME WITH THE WHEELS, ENGINE, AND SUSPENSION ATTACHED COULD BREAK AND CAUSE LOSS OF VEHICLE CONTROL ON THE HIGHWAY.
FRAME HAS RUST HOLES, PER TOYOTA MECHANICS, MY FRAME CONTINUE TO RUST OUT CANNOT PULL A TRAILER WITH BAD FRAME. TOYOTA WILL NOT HONOR THEIR WORK. I AM A LOYAL TOYOTA CUSTOMER AND HAS A LOT OF WORK DONE BY TOYOTA DEALER. I NEED MY FRAME REPAIRED TO CONTINUE USING MY TRUCK.
PURCHASED 2004 TUNDRA NEW . NEVER RECEIVED A RECALL NOTICE ON FRAME. HAVE A POPPING NOISE UNDERNEATH THE TRUCK. TOYOTA DEALER JUST CALLED TO TELL ME THAT MY TRUCK WOULD HAVE TO BE CONDEMNED.NOW I HAVE NO TRADE IN , NO VEHICLE. THANK YOU ,TOYOTA.
STILL HAVING MAJOR RUST ISSUES ON FRAME FOLLOWING 2015 TOYOTA RECALL TO COAT THE FRAME.THIS IS A MAJOR SAFETY ISSUE AND I DON'T KNOW WHY TOYOTA STOPPED AT THE YEAR 2003 ON FRAME REPLACEMENTS WHEN OBVIOUSLY 2004 YEAR JUST AS BAD. EVERYTIME I BACK OUT OF MY GARAGE I SEE RUST DEBRIS. COME ON NHTSA DO YOUR JOB AND RECALL THESE SAFETY CONCERNS !!!
AFTER I PURCHASED MY TUMDRA USED I NOTICED THE FRAME ON THIS TRUCK HAS A SEVERE RUST ISSUE WHICH I BELIEVE COULD BE A SAFETY ISSUE. LARGE CHUNKS OF RUST ARE COMING OFF OF THE FRAME I SPITE OF HAVING BEEN 'TREATED' BY TOYOTA IN 2015 DURING A RECALL CAMPAIGN . I POKED THE FRAME WITH A SCREW DRIVER IN ONE LOCATION AND WAS ABLE TO POKE A HOLE IN FRAME SINCE IT WAS SO WEAK FROM RUSTING. I FEAR THE TRUCK BREAKS IN 1/2 OR DOESN'T PROVIDE PROTECTION IN COLLISION. THIS TRUCK ONLY HAS 75K MILES AND IS IN REALLY GOOD CONDITION WITH THE EXCEPTION OF THE FRAME WHICH IS WAY WORSE THAN NORMAL SURFACE RUST I'VE SEEN. I HAVE READ THAT MANY OTHER OWNERS ARE HAVING THE SAME EXPERIENCE. WE NEED HELP GETTING TOYOTA TO PROVIDE A REMEDY TO MAKE OUR VEHICLES SAFE AGAIN. PICTURES ATTACHED
VEHICLE FRAME IS ROTTING. THIS IS A COMMON PROBLEM WITH THE TOYOTA TUNDRA. FOR WHATEVER REASON, PRIOR RECALLS DID NOT APPLY TO THE 2004 MODEL YEAR EVEN THOUGH THE SAME PROBLEM EXISTS WHEN THE VEHICLE IS USED IN AREAS THAT ARE TREATED WITH SALT DURING THE WINTER. FRAME CORROSION HAS RENDERED THIS VEHICLE UNSAFE TO DRIVE.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME WAS RUSTED, ROTTED, AND THE BOTTOM PORTION DEVELOPED BUBBLES. THE VEHICLE WAS TAKEN TO LAKEWOOD TOYOTA (1118 OCEAN AVENUE RT88, LAKEWOOD, NJ 08710, 732-364-9000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 190,000. .*BF *TR
TUNDRA FRAME ROT AND RUST. IN 2014, WE PURCHASED A 2004 TOYOTA TUNDRA WITH 90K MILES ON IT FOR OUR 16 YEAR OLD SON TO DRIVE. NEAR THE TIME OF PURCHASE IN 2014, THE TRUCK FRAME WAS SPRAYED BY TOYOTA UNDER THEIR LIMITED SERVICE CAMPAIGN BY THE PERSON SELLING US THE VEHICLE. TO OUR SURPRISE,THE TRUCK RECENTLY FAILED INSPECTION FOR A RUSTED/ROTTED FRAME. THE CURRENT MILEAGE IS 122,892. I CONTACTED TOYOTA AND THEY CLAIM THAT THEY ADDRESSED THE ISSUE WITH THE SPRAYING BACK IN 2014 AND ARE NOT ABLE TO ASSIST FURTHER. NHTSA, PLEASE HELP US. TOYOTA WILL NOT STAND BEHIND THE DEFECTIVE FRAMES. PLEASE STEP UP AND ADDRESS THIS ISSUE WITH TOYOTA.
2004 TOYOTA TUNDRA. CONSUMER WRITES IN REGARDS TO SEVERE ROTTING ON FRAME. *LD *TR
04 TUNDRA HAD RECALL DONE 5/15, TOYOTA CHAPMANVILLE WV SAID UNDERCOATING WAS ALL NEEDED DONE. TUNDRA IN ANOTHER SHOP AT INDEPENDENT SHOP, THEY INFORM ME TO MAKE APPOINTMENT WITH A TOYOTA DEALER TO HAVE FRAME INSPECTED ASAP, AND DO NOT TOW ANYTHING WHATSOEVER. BALL TOYOTA CHARLESTON WVA REFUSE TO LOOK AT, AND SAID NOTHING THEY CAN DO, RECALL HAS EXPIRED, SORRY WE CAN'T HELP YOU.
I RECEIVED A RECALL NOTICE AND HAD MY VEHICLE FRAME INSPECTED IN 2014. I WAS TOLD IT WAS OK AND AN UNDERCOATING WAS SPAYED ON THE FRAME. ON 11-23-2018 I WAS LOOKING IN THE ENGINE COMPARTMENT AND NOTICED A SIZABLE HOLE IN THE FRAME OF THE VEHICLE ON THE PASSENGER SIDE BEHIND THE FRONT WHEEL. I HAD TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE RUSTED HOLES ON THE FRAME. I WAS ADVISED IT WASN'T COVERED UNDER ANY CURRENT RECALLS OR CAMPAIGNS AND ADVISED TO CALL TOYOTA CORPORATE TO ASK FOR ASSISTANCE. I SPOKE TO A REPRESENTATIVE AND A SUPERVISOR AND WAS GIVEN A FLAT NO. MY VEHICLE IS NOT COVERED UNDER ANY CURRENT CAMPAIGNS OR RECALLS AND THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. I WAS INFORMED IT IS NOT SAFE TO DRIVE IN THE CURE CONDITION.
BOUGHT MY TRUCK LAST YEAR OFF A TOYOTA DEALERSHIP THEY SAID THEY DID A SAFTY INSPECTION ON THE TRUCK, I WAS RECENTLY JUST TOLD I SHOULD HAVE MY FRAME CHECKED, SO I DID, AND THE FRAME DID NOT PASS BUT DO TO THE PREVIOUS OWNER FORGOT TO GET THE FRAME UNDER COATED IT VOIDED OUT GETTING A NEW FRAME, SO I WENT BACK TO THE DEALERSHIP THAT I BOUGHT THE TRUCK AT AND ASK THEM WHY THEY SOLD ME A TRUCK THAT HAS A BAD FRAME BUT TOLD ME THAT IT PASSED THEIR SAFTY INSPECTION, THERE ANSWER WAS SOMETIME THOSE THINGS HAPPENS AND THERE'S NOTHING THEY CAN DO. SO MY ISSUE HERE IS I OWE OVER $10.000 ON A TRUCK THAT I WAS TOLD IS IT'S NOT SAFE TO DRIVE, BUT NOBODY WANT TO FIX SOMEONE SCREW UP. I'M WONDERING IF THERE ANY LEAGAL ACTIONS I SHOULD CONSIDER OR IF SOMEBODY CAN HELP ME RESOLVE THIS ISSUE. THE DEALERSHIPS NAME THAT I BOUGHT THE TRUCK FROM IS, SUMMIT TOYOTA OF AKRON, OHIO. THANK YOU FOR LISTENING. MR.SUMMERS
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A STATE INSPECTION WHERE IT WA DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED THROUGH. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO OPERATE. HOSELTON TOYOTA (50 MARSH RD, EAST ROCHESTER, NY 14445, (585) 381-8530) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS AN EXTENDED WARRANTY FOR AN ANTI-CORROSION SPRAY OF THE SUBFRAME THAT EXPIRED IN 2015. THE MANUFACTURER WAS CONTACTED AND WAS INFORMED THAT SINCE THE WARRANTY PERIOD WAS EXCEEDED, THERE WOULD BE NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
RUSTED HOLES IN FRAME
FRAME IS RUSTED IN MY 2004 TUNDRA AND TOYOTA WON'T REMEDY THE THE PROBLEM . THE FRAME IS THE SAME AS THE 01-03 BUT THE RECALL ONLY APPLIES TO THOSE YEARS WHICH IS LUDICROUS. I HAVE HEARD OF TOYOTA REPLACING SOME FRAMES FOR 04-06 BUT THEY WON'T EVEN LOOK AT MINE
ON 11/19/2014 I TOOK MY TUNDRA TO TEAM TOYOTA FOR THE FRAME RECALLED BECAUSE THERE WERE CORROSION AROUND THE FRAME. TEAM TOYOTA INSPECTED AND APPLIED SOME TYPE OF BLACK SPRAY AND GIVEN ME BACK MY TRUCK WHILE THE COATING WAS WET. THIS WAS DONE ON THE RECALLED WARRANTY. I BOUGHT 4 NEW MICHELIN TIRES FROM BJ'S AND HAVE THEM INSTALLED BECAUSE TEAM TOYOTA DIDN'T HAVE MICHELIN TIRES MY SIZE WHEN THEIR PROMOTIONS BUY 3 GET THE 4. 6 THOUSAND MILES DRIVEN, I TOOK MY TRUCK BACK TO BJ'S FOR TIRES ROTATION AND WAS INFORMED THAT MY FRAME ARE CORROSIVE AND NEED TO BE CAREFUL. I CALL TOYOTA TODAY AND TALK ABOUT THE ISSUES WITH THE FRAME AND THE WAY IT WAS DONE BY TEAM TOYOTA AND WAS TOLD THERE ISN'T ANYTHING THAT THEY CAN DO. WHAT CAN I DO ABOUT THE FRAME PROBLEMS? PICTURES THAT I ATTACHED ARE TAKEN TODAY WITH MY PHONE.
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Quick Summary
The 2004 Toyota Tundra has 124 Structure complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.