11 complaints reported

2017 Volkswagen Golf Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
11
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jun 2024

driving down the highway at 70mph and what sounded like a gunshot inside the car. glass started falling on us driving down the road. the sunroof glass exploded. got pulled over and looked and the glass is literally blown outward not inward like something falling on it. the hole it bulged up and the glass from the hole was missing.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2024
Oct 2023

2017 VW GTI, incredibly common issue of the sunroof surround cracking and allowing water to leak into the electrical components and headliner of the vehicle. VW does not care to admit fault on this even though there are hundreds of documented cases about this issue. Less than a year out of warranty and now dealing with potential mold issues or worse, an electrical shortage problem that could cause a fire. Not sure how this can be seen in hundreds of cases from VW owners and they haven’t done anything about it. Major issue.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2023
Sep 2022

Driver's door latch failed and often will not latch the door closed. Door just bounces off the door frame lightly. Occasionally I've missed that this has happened and started driving with the door unlatched.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2022
Oct 2021 Injury

Chrome trim around the DSG shifter has peeling chrome which is razor sharp. It has cut my hand deeply and is a safety hazard to me and my family.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2020
Feb 2021

VEHICLE WAS STATIONARY WHILE BEING WASHED. WATER LEAKING INTO THE INTERIOR THROUGH THE HEADLINER ON BOTH THE RIGHT AND LEFT SIDES BEHIND THE PANORAMIC ROOF. CONCERNED FOR MOLD, ELECTRICAL COMPONENT DAMAGE. COULD ALSO BE FURTHER SAFETY ISSUE IF THIS HAPPENS WHEN IN MOTION.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2021
Nov 2019

PANORAMIC SUNROOF LEAKS. HEADLINER I AND CARPET IS BADLY STAINED WITH VISIBLE MOLD GROWTH. PILLAR STAINING AS WELL. WATER LEAKS FROM DOME LIGHT AND SUNROOF CONTROL BUTTONS. WATER ALSO LEAKS INTO FOOT WELL. TAKEN TO TWO DIFFERENT DEALERSHIP WHO HAVE SAID THAT IT IS LIKELY THE SUNROOF DRAINS ARE BLOCKED BY DEBRIS AND REPAIR WOULD NOT BE COVERED BY WARRANTY. THERE IS NO WAY FOR THE CONSUMER TO ACCESS THE SUNROOF DRAINS TO KEEP THEM CLEAR, PARTICULARLY THE REAR DRAINS, WHICH ENTAILS DISMANTLING PART OF THE CAR. THIS IS A KNOWN ISSUE WITH MANY REPORTED COMPLAINTS BY OWNERS WITH A TECHNICAL SERVICE BULLETIN BEING ISSUED. PLEASE ENCOURAGE AN INVESTIGATION AND REPARATIONS FROM VW.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Sep 2019

I AM SEEING WATER STAINS ON MY HEADLINER AROUND THE ENTIRE PANORAMIC SUNROOF. THERE IS WATER SOAKING THE CARPETS ON THE FRONT AND REAR PASSENGER CARPETS. THERE IS ALSO A MUSTY SMELL DUE TO THE STANDING WATER THAT HAS BEEN LEAKING FROM THE SUNROOF.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2019
Aug 2019

SUNROOF SHADE WOULD NOT STAY CLOSED. REPAIRED TWICE BY DEALERSHIP. 12/7/19 DRIVING ON ROAD (NO TRAFFIC OR VEHICLES NEARBY), SUDDENLY LOUD EXPLOSION SOUND, SUNROOF COMPLETELY SHATTERED, BLEW OUT BASKETBALL SIZE HOLE IN SUNROOF GLASS BEFORE COMPLETELY SHATTERING ENTIRE SUNROOF GLASS. VEHICLE WAS MOVING ON RURAL PAVED ROAD, NO OTHER VEHICLES ON ROADWAY. SUNSCREEN PREVENTED GLASS FROM ENTERING DRIVER'S COMPARTMENT.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2019
Jun 2019

BODY SEAMS NEAR VEHICLE SUNROOF ARE NOT WELDED PROPERLY - RESULTS IN EXCESSIVE WATER LEAKAGE INTO THE CAR AND FOGGING INSIDE THE CAR AT ALL TIMES THAT OBSTRUCTS VISIBILITY

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Feb 2019
Oct 2018

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF ALLTRACK. THE CONTACT STATED THAT THE SUN ROOF WAS BLOCKED AND LEAKED WATER INTO THE VEHICLE WHEN IT RAINED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF THE WOODLANDS (855-436-0113, LOCATED AT 16785 INTERSTATE 45 SOUTH, THE WOODLANDS, TX 77385) WHERE IT WAS STATED THAT THE FAILURE WAS DUE TO NEGLIGENCE BY THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STOOD BY THE DEALER'S RULING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *DT UPDATED 11/2/18*JB THE CONSUMER STATED THE MANUFACTURER ADVISED ANY TIME THE VEHICLE WAS DRIVEN THROUGH MUD IT WAS POSSIBLE FOR THE DRAINS TO BECOME BLOCKED, WHICH THE CONSUMER WOULD BE RESPONSIBLE FOR REPAIRING. *JS

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2018
Jun 2018

THE PROBLEM PRESENTS ITSELF AS TICKING/CLICKING/CRACKING NOISE COMING FROM THE TOP OF THE DRIVER'S SIDE B-PILLAR WHEN THE BODY OF THE CAR FLEXES, FOR EXAMPLE WHEN DRIVING OVER UNEVEN ROAD (EVEN AT PARKING LOT SPEED). AFTER THE DEALERSHIP TRIED TO ADDRESS IT BY REPLACING INTERIOR PANELS AND APPLYING FOAM, THEY WERE ADVISED BY THE MANUFACTURER THAT THE ISSUE IS RELATED TO A WELD JOINT, AND 'PERFORMED ADJUSTMENT TO PILLAR SEAM' (AS LISTED ON THE SERVICE RECORD). THIS FAILED TO ADDRESS THE ISSUE, SO AFTER A VISIT FROM A VW REPRESENTATIVE THEY TRIED 'PEENIG OVER' THE SEAM, BUT THE NOISE IS STILL PRESENT. MY CONCERN IS THAT ANY ISSUE RELATED TO A STRUCTURAL COMPONENT OF THE CAR, SUCH AS THE B-PILLAR TO ROOF/DOOR FRAME JOINT, POTENTIALLY COMPROMISES THE STRUCTURAL INTEGRITY AND SAFETY OF THE CAR.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2017

Trend Over Time

Complaints by year

Quick Summary

The 2017 Volkswagen Golf has 11 Structure complaints on file. Review the timeline above for detailed owner experiences.