7 complaints reported

2017 Volkswagen Golf Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2024

-rear coil springs snapped -if coil completely falls out there will be no suspension, creating a greater chance of accident -yes confirmed by mavis discount tire -inspected by me and mavis discount tire -no warning

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Mar 2024
Jan 2023

Front suspension creaking noise. Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface) due to I believe Coil Spring not formed correctly and rubs against the perch of the strut or other issues/manufacturer defects with the front suspension. See also technical bulletin for 2012-2019 Passat stating similar issues: https://static.nhtsa.gov/odi/tsbs/2019/MC-10155776-9999.pdf I had originally reported a creaking noise to the dealer service center while my vehicle was still under warranty. The dealer claimed it was not able to recreate the sound, which I believe to be a false statement as it is very easy to recreate as it occurs every time I pull into my driveway or go over a speed bump. I stated this at the time however I suspect they didn’t want to replace under warranty or take ownership of the defect / recall. My vehicle is available for inspection upon request. I have not sought a second opinion from an independent service center yet. I believe this poses a safety concern for both myself and many others. It continues to creak because VW refuses to admit there is a problem. Please help, thank you!

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2018
Oct 2022

Car developed a knocking sound from the front-left which occurred during any movement of the suspension, i.e. from all minor perturbations of the road surface rather than major dynamic actions such as breaking or steering. The dealer diagnosed worn out sway bar bushings. They replaced these (and potentially other suspension components - work details from the invoice can be provided upon request) but discovered during their work that the entire front subframe had failed with a major crack. Details can be seen in the attached photos (taken by the VW dealership - Ourisman of Bethesda, MD). I authorized the replacement of the front subframe with OEM components, at a cost in excess of $2000. I have owned the car from new (first registered in January 2018) and it has ~43,000 miles. The car has never been involved in an accident and has been used as family transport on standard road surfaces / driving conditions.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Nov 2022
Apr 2021

REAR SPRING BROKE. DEALER REPLACED BUT SAID CAR DOESN'T QUALIFY FOR RELATED SAFETY RECALL 42J5 EVEN THOUGH YEAR OF CAR IS LISTED IN RECALL DATE RANGE.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2019
Dec 2020

THERE ARE LOUD CREAKING/CRUNCHING NOISES COMING FROM ALL 4 CORNERS OF THE VEHICLE. SEARCHING YOUTUBE, IT IS A PREVAILING PROBLEM IN ALLTRACKS. IT SEEMS TO BE DEFECTING BUSHING AT THE TOP OF THE SUSPENSION. IT OCCURS WHEN THERE IS LATERAL COMPRESSION AND OCCURS EVEN AT LOW SPEEDS. THIS IS DANGEROUS AS THE ENTIRE CAR REST ON THESE BUSHING AND COULD CAUSE LOSS OF CONTROL WHEN THESE DEFECTIVE PARTS FAIL CATASTROPHICALLY.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2019
Jun 2018

WHEN WE BOUGHT THE CAR IT CAME LIFTED WITH BIGGER WHEELS AND TIRES. THEY DID NOT TELL US IT WAS AFTERMARKET AND NOT COVERED UNDER WARRANTY. IT IS NOT SAFE TO BE ON THE ROAD BECAUSE IT KEEPS BLOWING THE REAR SHOCKS. IT BLOWS THE REAR SHOCKS AND BASICALLY YOUR DRIVING JUST ON COIL SPRINGS . WHICH MEANS LACK OF CONTROL TO THE VEHICLE.IT HAS BEEN ON GOING SINCE WE BOUGHT THE CAR FOR ABOUT 8 MONTHS.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2018
Jan 2018

THE FRONT STRUT MOUNTS ON THIS CAR CONTINUALLY GO BAD. AFTER SEVERAL MONTHS OF MIXED CITY AND HIGHWAY (NO OFFROAD) DRIVING, THE STRUTS MAKE A RUMBLE AT LOW SPEEDS ON ANYTHING BUT A FLAT ROAD, AND CAUSE A LOW WHINE WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS (I.E. PARKING, RIGHT TURN ON RED). THE MOUNTS HAVE BEEN ACKNOWLEDGED REPLACED BY THE DEALER TWICE UNDER WARRANTY AND I AM CURRENTLY ON MY 3RD AND THEY ARE MAKING THE SOUNDS AGAIN. MY CAR IS CURRENTLY AT 23,000 MILES AND HAS THE SAME SYMPTOMS. PREVIOUS FIXES OCCURRED AT AROUND 9,000 AND 20,000 MILES.

Type: Vehicle, Vehicle: 2017 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2017

Trend Over Time

Complaints by year

Quick Summary

The 2017 Volkswagen Golf has 7 Suspension complaints on file. Review the timeline above for detailed owner experiences.