9 complaints reported

2015 Volkswagen Jetta Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
9
Crashes
2
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Nov 2025

A warning lamp came on that I didn’t know what it was for. It came on yesterday along with a tire warning lamp. The steering wheel buttons won’t work. I had it inspected by a local service center and it was confirmed to be the clock spring. I was informed it may fall under an active recall. It is a safety issue due to the airbag not being able to deploy if need be.

Type: Vehicle, Vehicle: 2015 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Oct 2025
May 2025

The contact owns a 2015 Volkswagen Jetta. The contact stated that while operating the vehicle, the front passenger’s seat air bag warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the passenger’s side occupant sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 15V627000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 90,000.

Type: Vehicle, Vehicle: 2015 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2021
Jul 2022

Horn occasionally stops working. Buttons on steering wheel won't work not allowing access to computer.

Type: Vehicle, Vehicle: 2015 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2022
Apr 2020 Crash Injury

CAR WAS TRAVELING APPROXIMATELY 30MPH ON A SUBURBAN STREET AND WAS BROAD SIDED ON THE DRIVERS SIDE. THE IMPACT AREA WAS DRIVERS FRONT TIRE AND THE A POST. CAR WAS DECLARED TOTAL BY INSURANCE COMPANY. CONCERN IS, THE DRIVERS DOOR AIR BAG DID NOT DEPLOY. THIS IMPACT WAS STRONG ENOUGH TO RIP THE A POST IN THE MIDDLE AND BUCKLE IT INWARD. THE IMPACT WAS BEFORE THE DOOR WHICH SHOULD OF TRIGGERED THE AIRBAG. THE CAR THAT HIT MINE RIPPED THE OUTER SHELL FROM THE DOOR AND PUNCTURE A LARGE HOLE IN THE LOWER FRONT CORNER. THE ARM TO PROTECT THE DRIVER THAT IS LOCATED IN THE DOOR WAS ALSO SEVERELY DAMAGED. I HAD A BODY SHOP TECHNICIAN LOOK AT THE AIR BAG SENSOR WHICH CAN BE SEEN IN THE DOOR AND THERE IS DAMAGE ALL AROUND THE SENSOR. WHY WOULDN'T THE AIR BAG GO OFF WITH SUCH A HARD IMPACT SO CLOSE TO THE DRIVER IN A SMALL COMPACT CAR?? *TR

Type: Vehicle, Vehicle: 2015 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2020
Nov 2019

2015 VOLKSWAGEN JETTA. CONSTITUENT WRITES REQUESTING FOR AIRBAG ON-OFF SWITCH. *LD *JS

Type: Vehicle, Vehicle: 2015 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2019
Jul 2019 Crash Injury

I WAS IS A CAR ACCIDENT THAT TOTALED MY 2015 JETTA TDI. THE FRONT END OF MY CAR WAS IMPACTED TO THE POINT WHERE THE HOOD BLOCKED MY WINDSHIELD AND THE ENGINE ITSELF WAS PARTIALLY CRUSHED. THE AIRBAGS DID NOT DEPLOY. I SUSTAINED A CONCUSSION BECAUSE MY HEAD HIT THE STEARING WHEEL. THIS WAS A THREE CAR ACCIDENT ON A HIGHWAY.

Type: Vehicle, Vehicle: 2015 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2019
Sep 2018

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHETHER THE VEHICLE WAS PARKED OR BEING DRIVEN, THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO LAKELAND VOLKSWAGEN (209 S LAKE PARKER AVE, LAKELAND, FL 33801, (863) 804-6160) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V672000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Type: Vehicle, Vehicle: 2015 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2018
Nov 2017

THE AIRBAG LIGHT CAME ON. DEALERSHIP SAYS THE AIRBAG MODULE CONTROLLER 4M0959339A03A AND PASSENGER SEAT SENSOR ARE BAD 5C6959340B. ORDERED NEW MODULE, DEALERSHIP ASKED FOR VIN AND SAID THERE IS A SERVICE BULLETIN FOR PART ORDERED. MAYBE SOMETHING WRONG WITH IT THEY SAID. THE VEHICLE WAS IN MOTION WITH NO PASSENGERS WHEN AIRBAG LIGHT WHEN ON INDICATING MALFUNCTION. *TR

Type: Vehicle, Vehicle: 2015 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2016
Apr 2017

PASSENGER SEAT OCCUPANCY SENSOR IS POORLY DESIGNED AND ANYTHING PLACED ON THE SEAT INITIATES THE SENSOR AND THE FASTEN SEATBELT LIGHT AND GONG. ITEMS THAT CAUSE THIS CONDITION HAS BEEN FAST FOOD, SMALL DOGS, PAPERWORK, A CELL PHONE ON A CHARGER, MY CD CASE. I RENTED AN IDENTICAL VEHICLE FROM HERTZ AND THIS ISSUE DID NOT HAPPEN. LOOKING INTO THE PROBLEM ONLINE THIS HAS BEEN A PROBLEM WITH MANY OWNERS STRETCHING BACK TO 2011 MODEL YEARS. IF THE SEAT SENSOR SENSES SOMETHING ON IT AND THERE IS A WRECK BOTH AIRBAGS WILL BE DEPLOYED FURTHER RISKING THE DRIVER TO FLYING DEBRIS. DEALER CLAIMS THIS IS A NORMAL SITUATION. SINCE SOME VEHICLES ARE HAVING THIS PROBLEM AND OTHER VW PRODUCTS ARE NOT I KINDA DOUBT IT.

Type: Vehicle, Vehicle: 2015 VOLKSWAGEN JETTA, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2017

Trend Over Time

Complaints by year

Quick Summary

The 2015 Volkswagen Jetta has 9 Air Bags complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.