2020 Model Year

Cadillac CT5

NHTSA Complaints & Reliability Data

Compare
Complaints
28
Recalls
1
Crashes
2
Severe
3

Active Recalls

Manufacturer safety recalls

21V611000 Aug 2021

Other

No consequence data available

Recent Complaints

Latest owner reports

Power Train Crash
Dec 2026

While slowing down vehicle felt as if it was put into park momentarily, which cause car to slide on ice. After reading the recall, I am certain that t...

UNKNOWN OR OTHER
Mar 2026

While key FOB is operational, next to car door and under moderate temperature conditions, the exterior door handle(s) wont open the car door. The door...

Electrical System
Jan 2026

The electronic exterior door handle on my CT5 has failed and raises a concern of what if there was an accident and nobody was able to open the door if...

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE
Dec 2025

The contact owns a 2020 Cadillac CT5. The contact stated that the check engine warning light was illuminated. The contact had noticed an oil leak and...

Structure
Nov 2025

Door handle opening mechanism has not been working correctly for over a year. Multiple attempts to open the door will finally work and the door will...

Engine
Nov 2025

The contact’s son owns a 2020 Cadillac CT5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated....

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Nov 2025

Safety Concerns and Defects: I am reporting several safety-related defects in my 2020 Cadillac CT5, which have posed serious risks to me and my famil...

POWER TRAIN,UNKNOWN OR OTHER
Oct 2025

For no apparent reason my vehicle is shifting itself into Neutral while driving. The car will suddenly completely slow down to a stop and in order to...

Electrical System
Aug 2025

CT5 2020 Doors will not unlock.

POWER TRAIN,WHEELS,ENGINE
Aug 2025

Major safety Concern Faulty valve body and transmission dealership failed to disclose. Service manager drove vehicle with bent wheels. That is how the...

VS

Vehicle Safety Research Team

Automotive Data Analysts

Independent researchers analyzing NHTSA data to help consumers make informed vehicle decisions.

Data updated: March 5, 2026

Summary

The 2020 Cadillac CT5 has 28 complaints and 1 recalls on record. The most commonly reported issue is UNKNOWN OR OTHER. 2 crash-related incidents have been reported.

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