3 complaints reported

2020 Cadillac CT5 Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
3
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2026

The electronic exterior door handle on my CT5 has failed and raises a concern of what if there was an accident and nobody was able to open the door if I was unconscious. I believe that having a key access is not enough and there should be a mechanical exterior door handle instead of an electronic handle that fails and is costly to repair.

Type: Vehicle, Vehicle: 2020 CADILLAC CT5, Manufacturer: General Motors, LLC
Incident: Sep 2026
Aug 2025

CT5 2020 Doors will not unlock.

Type: Vehicle, Vehicle: 2020 CADILLAC CT5, Manufacturer: General Motors, LLC
Incident: Aug 2025
Dec 2020

TL* THE CONTACT OWNS A 2020 CADILLAC CT5. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE SERVICE SAFETY RESTRAINT SYSTEM AND AIR BAG WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - DUBLIN CADILLAC (4200 JOHN MONEGO CT, DUBLIN, CA 94568: (925) 526-4384) AND MATAGA BUICK GMC CADILLAC (3261 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 951-2600) HOWEVER, THE MECHANICS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20.

Type: Vehicle, Vehicle: 2020 CADILLAC CT5, Manufacturer: General Motors, LLC
Incident: Jan 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 Cadillac CT5 has 3 Electrical System complaints on file. Review the timeline above for detailed owner experiences.