2 complaints reported

2020 Cadillac CT5 Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
2
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2025

Door handle opening mechanism has not been working correctly for over a year. Multiple attempts to open the door will finally work and the door will open. This is a life safety issue that I have taken up with GM multiple times now and they refused to cover the vehicle. When looking online, dozens of other individuals have also complained about this exact issue.

Type: Vehicle, Vehicle: 2020 CADILLAC CT5, Manufacturer: General Motors, LLC
Incident: Dec 2023
Feb 2025

Outer door handle/opening electronic mechanism on multiple doors Defect will inhibit persons from providing emergency service in case of accident Drivers door handle assy. was replaced under warranty, rear passenger door now has same problem No warnings are displayed

Type: Vehicle, Vehicle: 2020 CADILLAC CT5, Manufacturer: General Motors, LLC
Incident: Feb 2025

Trend Over Time

Complaints by year

Quick Summary

The 2020 Cadillac CT5 has 2 Structure complaints on file. Review the timeline above for detailed owner experiences.