104 complaints reported

2007 Chevrolet Equinox Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
104
Crashes
8
Fires
0
Injuries
8

Complaint Timeline

Chronological view of owner reports

Oct 2008

THE PASSENGER SIDE AIR BAG LIGHT REPORTS THAT THE AIR BAG IS OFF ON AN INTERMITTENT BASIS. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Sep 2007
Jun 2008

TOO MANY TIMES TO COUNT THE PASSENGER AIR BAG SENSORS HAVE NOT DETECTED VARIOUS PASSENGERS IN THIS 07 EQUINOX. BROUGHT IT TO DEALERSHIP 2 TIMES INCLUDING ONCE WHEN SENSORS WERE REPLACED, HAVE COMPLAINED VIA PHONE NUMEROUS TIMES & TOLD THEY COULDN'T FIX IT. CALLED GM HOTLINE 02/13/08 & OPENED A NEW COMPLAINT CASE BASED ON THIS & 2 OTHER "UNFIXABLE" PROBLEMS. THEY REQUESTED 1 MORE CHANCE & TRUCK WAS BROUGHT IN 02/25/08. 02/26/08 GM REP CALLED & TOLD ME THE DEALERSHIP LOOKED AT IT & INVOLVED GM ENGINEERS & THAT THERE WAS NO FIX & HE NEEDED TO CALL THE FIELD MGR TO AUTHORIZE A RESOLUTION SINCE TRUCK COULD NOT BE RETURNED DUE TO SAFETY LIABILITIES. 02/29/08 STILL NO RETURN CALL TO GM FROM FIELD MANAGER. GM STATES TO STAY IN RENTAL VEHICLE SINCE TRUCK IS A SAFETY LIABILITY & SHOULD NOT BE DRIVEN. 03/05/08 GM REP STATES THAT, ALTHOUGH HE DOES NOT AGREE, THE FIELD MGR STATED THAT WHEN A PASSENGER IS PRESENT THEY NEED TO WATCH FOR THE "AIR BAG OFF" LIGHT TO BE ILLUMINATED & THE PASSENGER NEEDS TO WIGGLE AROUND AND MOVE UNTIL IT GOES OUT. SHE MANDATED THAT WE RETURN THE RENTAL CAR IMMEDIATELY AS GM WOULD NOT PAY FOR IT & WE NEEDED TO RETRIEVE OUR TRUCK SINCE IT WAS WORKING AS DESIGNED. UNBELIEVING THAT THIS WOULD ACTUALLY BE GM'S STANCE ESPECIALLY WHEN THEY HAVE A VOLUNTARY RECALL OUT ON THIS EXACT ISSUE IN THIS VEHICLE (GM RECALL 07174) I ASKED HIM TO CONFIRM THAT HE WAS TELLING ME TO PICK UP THE TRUCK THEY HAD BEEN TELLING ME WAS UNSAFE FOR PASSENGERS KNOWING THAT THERE WOULD BE A NEED FOR PASSENGERS IN THE VEHICLE, HE SAID THAT WASN'T HIS DECISION & THERE WAS NOTHING MORE HE COULD DO. I HAVE NUMEROUS PICTURES OF THE "AIR BAG OFF" LIGHT ILLUMINATED WITH SOMEONE CLEARLY IN THE PASSENGER SEAT, DATED NOTES DOCUMENTING ALL CONTACT WITH GM ON THIS ISSUE & FULL RECORDS OF THE PREVIOUS REPAIR ATTEMPTS SINCE LAST YEAR. IT'S MY BELIEF THAT NOT ONLY IS GM RECALL 07174 MORE WIDESPREAD THAN THEY ARE ADMITTING BUT I ALSO DON'T BELIEVE THEY CAN DEFINITIVELY FIX IT. *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Jan 2008
Jan 2008 Crash Injury

I WAS IN AN AUTOMOBILE ACCIDENT 1/17/08, STOPPED TO MAKE A LEFT HAND TURN AND WAS STRUCK FROM BEHIND, PUSHED INTO THE OPPOSING LANE AND THEN STRUCK IN THE FRONT BY A SMALL BUS. MY VEHICLE WAS A TOTAL LOSS. NO AIRBAGS DEPLOYED. I AM CONCERNED THAT WITH THE AMOUNT OF IMPACT FROM THE REAR RIGHT AND FRONTAL COLLISIONS, THAT THE AIRBAGS DID NOT DEPLOY. *CN

Type: Vehicle, Vehicle: 2007 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Jan 2008
Dec 2007

TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE AIRBAG OFF LIGHT WOULD ILLUMINATE WITH AN AVERAGE SIZED ADULT SEATED IN THE FRONT PASSENGER SEAT. THE DEALER STATED THAT THE SENSORS WERE WORKING CORRECTLY. THERE IS A RECALL FOR THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE (NHTSA CAMPAIGN ID # 07V344000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CONTACT FELT THAT HIS VEHICLE SHOULD BE INCLUDED AS PART OF THE RECALL. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 7,100. UPDATED02-14-08 *BF UPDATED 02/14/08 *TR

Type: Vehicle, Vehicle: 2007 CHEVROLET EQUINOX, Manufacturer: General Motors, LLC
Incident: Nov 2007

Trend Over Time

Complaints by year

Quick Summary

The 2007 Chevrolet Equinox has 104 Air Bags complaints on file. 8 crashes have been reported. Review the timeline above for detailed owner experiences.