55 complaints reported

2010 Chevrolet Impala Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
55
Crashes
5
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Jun 2023

The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2020
Jul 2022

The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 MPH, she noticed the "Service Air bag System" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side-impact sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The manufacturer informed that contact that her VIN was not included in NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The failure mileage was approximately 137,700.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2022
Jan 2022

Air Bag Service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall Number 16V507000. The dealer says my VIN is not in the recall however it seems I have the same problem the recall describs.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2021
Aug 2021

My air bag light stays on and my abs light stays on and something with the wiring keeps ruining my battery

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2021
Aug 2021

The Airbag Service Light comes on!

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2021
Jun 2021

The contact owns a 2010 Chevrolet Impala. The contact stated that upon start-up of the vehicle, the airbag warning light illuminated the instrument panel. The contact called the dealer where he was informed that the vehicle was not included in NHTSA Campaign Number: 16V507000 (Air Bags). The contact attempted to reach the manufacturer but was not successful. The vehicle was not repaired. The failure mileage was 155,063.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2021
Jan 2021

I PLACE MY PURSE ON PASSENGER FRONT SEAT AND THE AIRBAG LIGHT GOES ON AND BEEPS WHILE I AM DRIVING

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2021
Aug 2020

THE SERVICE AIRBAG LIGHT KEEPS COMING ON. THERE'S A FRAYED WIRE UNDER THE SEAT AND CHEVROLET IS TRYING TO CHARGE $380 TO FIX THE PROBLEM. CHEVROLET REALLY SHOULD OPEN A RECALL FOR THIS ISSUE BECAUSE IT IS SO COMMON.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2020
Jun 2020 Crash

GOT INTO A COLLISION A FEW MONTHS BACK WITH SIDE AND FRONT DAMAGE. TOOK TO BE REPAIRED, AFTER CAR GOT OUT OF SHOP, AIR BAG LIGHT CAME ON AND WONT GO OFF AND IT SAYS "SERVICE AIR BAG SYSTEM". BODY SHOP WAS NOTIFIED AND NOTHING WAS DONE.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2019
Feb 2020

EVERYTIME I TURN ON CAR MY DASH SAYS SERVICE AIRBAG AND WONT GO OFF

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2020
Feb 2020

DIC SAYS THAT TO SERVICE PASSENGER AIRBAG. WE CHECKED FOR ERROR CODES, BUT CAN'T FIND ANY.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2020
Jan 2020

THE "SERVICE AIRBAG SYSTEM" LIGHT CAME ON AND I WAS TOLD THAT THIS IS A DEALERSHIP ONLY PROBLEM AND THE DEALERSHIP WANTS $130.00 JUST TO CHECK IT OUT. BEING A SAFETY ISSUE AND A DEALERSHIP FIX ONLY PROBLEM I FEEL LIKE I SHOULD NOT HAVE TO PAY FOR ATTENTION TO THIS MATTER.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2019
Dec 2019

GOT IN IT THE AIRBAG LIGHT CAME ON AND IT READ THAT MY AIRBAG NEEDED TO BE SERVICE IT STAY ON FOR ABOUT 10 MINUTES AND I GOT IN LATER AND IT WAS OFF

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2019
Dec 2019

AIR BAG SERVICE LIGHTS ARE COMING ON FOR BOTH DRIVER AND PASSENGER SETS.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2019
Nov 2019

PASSENGER AIRBAG TURNS ON WITH NO PASSENGER IN SEAT. SEATBELT CHIME GOES OFF WHILE DRIVING BECAUSE OF IT.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2019
Oct 2019

FOR SOME REASON THROUGHOUT THE LAST YEAR MY AIR BAG LIGHT WILL STAY ON FOR QUITE AWHILE THEN GO OFF AND COME BACK ON AT ANOTHER TIME! I NOTICED THERE WAS A RECALL ON AIR BAGS AND EVEN THOUGH IT DOESN'T SHOW A RECALL FOR MY CAR I FEEL THERE IS AN ISSUE WITH MY AIR BAGS!

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2019
Jul 2019

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED TO SERVICE THE AIR BAG. PRIME CHEVROLET HYANNIS (508-775-1843, 22 RIDGEWOOD AVE, HYANNIS, MA 02601) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2019
Jul 2019

CAN'T GET RAY SKILLMAN TO TALK TO UNLESS I HAND THEM $85.00. LIGHT COMES ON SAYING SERVICE AIR BAGS

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2019
Jun 2019

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2019
May 2019

TAKATA RECALL

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2019
Feb 2019

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED GEORGE WHITE CHEVROLET-PONTIAC AT 800-262-3834 (LOCATED AT 1719 S HIGH AVE, AMES, IA 50010) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT CONSUMER STATED SHE TOOK THE CAR TO HAVE THE DIAGNOSTIC TEST RUN.*JB

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2019
Sep 2018

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR SERVICE AND IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,740.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2018
Jul 2018

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR KEPT RANDOMLY FLASHING TO SERVICE THE AIR BAGS. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). BERGLUND CHEVROLET BUICK (1824 WILLIAMSON RD NE, ROANOKE, VA 24012, (540) 344-1461) WAS INFORMED THAT THE VEHICLE WAS UNABLE TO PASS A STATE INSPECTION DUE TO THE FAILURE AND THEY INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2018
Jun 2018

SERVICE AIR BAG ON DASH CAME ON TODAY AFTER A BASIC OIL CHANGE @ A DEALERSHIP

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2018
Feb 2018

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING UNKNOWN SPEEDS, THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 124,250.

Type: Vehicle, Vehicle: 2010 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2018

Trend Over Time

Complaints by year

Quick Summary

The 2010 Chevrolet Impala has 55 Air Bags complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.