11 complaints reported

2013 Chevrolet Impala Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
11
Crashes
5
Fires
0
Injuries
4

Complaint Timeline

Chronological view of owner reports

Dec 2019 Crash Injury

THE AIR BAGS DID NOT DEPLOY WHEN I WAS THE MIDDLE CAR IN A THREE CAR COLLISSION

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2019
Jul 2019 Crash Injury

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE CONTACT WAS DRIVING 60 MPH ON THE HIGHWAY, THE PRECEDING VEHICLE CRASHED INTO AN ITEM ON THE ROAD. AS A RESULT, THE CONTACT REAR ENDED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT ARM. A PASSENGER ALSO RECEIVED MINOR INJURIES TO THE NOSE. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED, BUT NO FIRE WAS PRESENT. THE VEHICLE WAS TOTALED AND TOWED BY THE POLICE DEPARTMENT TO A SALVAGE LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 110,000.

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2019
Apr 2019

WHILE DRIVING AT 45 MILES AN HOUR ON A HIGHWAY ALL SIDE AIR BAGS DEPLOYED WITH NO COLLISION.

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2019
Mar 2019 Crash Injury

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NODDED OFF AND CRASHED INTO A GUARDRAIL. THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT ON ITS WHEELS. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A COMPRESSION FRACTURE TO THE BACK AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED TO A TOW LOT AND THEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HIGHT CHEVROLET BUICK GMC (29 MADISON AVE, SKOWHEGAN, ME 04976, (877) 617-0562) AND INFORMED THEM OF THE FAILURE, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5465890807. THE APPROXIMATE FAILURE MILEAGE WAS 75,600. *TR*JB

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2019
Oct 2017

TAKATA RECALL

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2017
Jun 2017 Crash

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO THE PASSENGER DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2017
Aug 2016

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MILES PER HOUR, A TRUCK PULLED OUT IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF THE TRUCK. THE CONTACT MENTIONED THAT THE BRAKES WERE ENGAGED BUT NOT WITH ENOUGH TIME DUE TO THE TRUCKS RAPID MERGE IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 60,000.

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016
Jun 2016

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED; HOWEVER, THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2014
May 2016

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE ENGINE WAS RUNNING, THE AIR BAG LIGHT WOULD REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2015
Aug 2014

I SEE TODAY THAT A RECALL HAS BEEN ANNOUNCED FOR IMPALAS UP TO 2010 BUILD YEAR. I HAVE A LOANER CAR FOR THE SATURN IGNITION SWITCH RECALL THAT IS A 2013 IMPALA. WHILE DRIVING MY 93 YEAR OLD MOTHER AROUND, THE PASSENGER SIDE AIR BAG WOULD NOT TURN ON. THIS HAPPENED EVERY TIME SHE RODE WITH ME. *TR

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2014
Feb 2014 Crash Injury

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, A VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS OF THE REPAIRS WERE UNKNOWN. THE CONTACT SPECULATED THAT THE FAILURE MAY HAVE BEEN RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Type: Vehicle, Vehicle: 2013 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2014

Trend Over Time

Complaints by year

Quick Summary

The 2013 Chevrolet Impala has 11 Air Bags complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.