2013 Chevrolet Impala Steering

MY POWER STEERING WENT OUT

I HAVE HAD PROBLEMS WITH STEERING CONTROL IN THIS VEHICLE EVER SINCE I BOUGHT IT FROM SERPENTINI CHEVROLET IN STRONGSVILLE, OHIO. CHEVROLET SERVICE DEPARTMENT REPLACED THE LEFT FRONT HUB AND BEARING ASSEMBLY ON 6/9/16 AT 34,770 WHEN THE CAR WAS STILL UNDER WARRANTY. ON 8/3/18, WHEN THE VEHICLE WAS OUT OF WARRANTY AT 60039 MILES, THE SERVICE DEPARTMENT TOLD ME THAT THE STEERING GEAR WAS LEAKING AND IT WOULD BE AN $1829.50 REPAIR. THE SYMPTOMS I AM EXPERIENCING NOW ARE THE SAME AS WHEN THE CAR WAS UNDER WARRANTY AND NOT REPAIRED CORRECTLY. IT MAKES A SCRAPING OR GRINDING NOISE WHEN YOU TURN. IF I ADD POWER STEERING FLUID, THE PROBLEM GOES AWAY, WHICH LEADS ME TO BELIEVE THAT THIS WAS THE PROBLEM ALL ALONG. I CHECKED ONLINE AND IT SEEMS TO ME THAT A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE WHICH USUALLY ONLY GETS IDENTIFIED AFTER THE CAR IS OUT OF WARRANTY. I BELIEVE GM SHOULD BE REQUIRED TO DO A RECALL BEFORE SOMEONE HAS A SERIOUS ACCIDENT.

I ATTEMPTED TO TURN ON MY VEHICLE WHILE IN THE PARKED POSITION THE KEY WOULD NOT TURN AND THE WHEEL WAS IN THE LOCKED POSITIION. MADE SEVERAL ATTEMPS TO TRY AND TURN THE KEY WITH NEGATIVE RESULTS. HAD TO HAVE THE VEHICLE TOWED AND A FEW DIFFENT MECHANICS ATTEMPTED TO TURN THE KEY BUT NEGATIVE RESULT. IT HAS BEEN DETERMINED THAT THE IGNITION SWITCH NEEDS TO BE REPLACED.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LUPIENT CHEVROLET (1601 SOUTHTOWN DR, BLOOMINGTON, MN) FOR ROUTINE MAINTENANCE. THE MECHANIC DISCOVERED THAT THE STEERING GEAR WAS LEAKING FLUID. THE STEERING GEAR WAS REPLACED. THE CONTACT INDICATED THAT THE SAME FAILURE WAS PREVIOUSLY DISCOVERED THIS YEAR WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,080. *TT CONSUMER STATED HE HAD A 27 INSPECTION COMPLETED AND DEALER STATED THERE WAS A SMALL LEAK WITH A MILAGE OF 33,393. STEERING GEAR WAS REPLACED AT 20,080 MILES AND AGAIN AT 13,893 MILES. CONSUMER FEELS THERE IS A DESIGN OR MANUFACTURING ISSUE.*JB

THERE IS A RUBBING NOISE ON THE FRONT DRIVERS SIDE EVERY TIME I MAKE A LEFT TURN.

CAR WAS MAKING A SQUEAKING NOISE WHEN YOU TURNED THE WHEEL. TOOK IT IN TO DEALER. THEY SAID STEERING COLUMN WAS LEAKING AND COULD RESULT IN LOSS OF STEERING IF NOT REPAIRED. 1300.00 TO REPAIR. THIS IS A 3 YEAR OLD CAR WITH 44,000 MILES ON IT. WAS NOT COVERED UNDER WARRANTY. LOSING YOUR STEERING IS CERTAINLY A MAJOR SAFETY CONCERN.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,900. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE RESULTS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE CAR LURCHES SLIGHTLY FORWARD AND MAKES A TERRIBLE NOISE---LOUD ENOUGH TO BE HEARD OUTSIDE OF THE CAR. A MECHANIC CHECKED THE BALL BEARINGS IN THE WHEELS AND THEY WERE OKAY HE SAID. THIS NOISE STARTED A MONTH AFTER I BOUGHT THE CAR. IT DOESN'T MAKE THIS NOISE EVERY TIME YOU MAKE A LEFT TURN, BUT WHEN IT DOES, IT DOES IT REPEATEDLY IF MAKING A LEFT TURN.

TOOK VEHICLE TO DEALERSHIP FOR STANDARD OIL CHANGE. WHILE COMPLETING INSPECTION FORM THEY INDICATED THAT THE STEERING COLUMN IS LEAKING. THEY RECOMMEND IMMEDIATE REPLACEMENT FOR $1,300.00. THIS VEHICLE ONLY HAD 57,000 MILES ON IT. I TOLD THEM NOT TO REPLACE IT. THEY STATED YOU COULD HAVE A SMALL LEAK FOR MANY YEARS BUT IT WILL EVENTUALLY GET WORSE AND LEADING TO STEERING FAILURE. I ASKED ABOUT THIS BEING UNDER WARRANTY BUT OF COURSE I WAS 2 MONTHS OUTSIDE OF MY WARRANTY. I HAVE BEEN DRIVING IT SINCE THEY RECOMMENDED REPLACEMENT WITH NO ISSUES YET. I AM HOPING THAT A RECALL WILL BE RECOMMENDED FOR THIS VEHICLE. I MOSTLY DO HIGHWAY DRIVING WITH THIS VEHICLE AND PUT ON 70 MILES A DAY. HOPEFULLY ENOUGH UNFORTUNATE INDIVIDUALS HAVE THIS PROBLEM AND WE CAN GET A RECALL STARTED.

WHEN THE STEERING WHEEL IS TURN LEFTMOST OR RIGHTMOST AND TURN OFF THE ENGINE, YOU CAN'T TURN ON THE IGNITION BECAUSE THE STEERING WHEEL IS STUCK. WITHOUT REMOTE START, MY CAR WILL ALWAYS BE STUCK ON THE SIDEWAY OF A SLOPE.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER THE VEHICLE MADE A LEFT TURN, THERE IS A GRINDING NOISE THAT CAME FROM THE DRIVERS LEFT TIRE. THE VEHICLE RESUMED IT NORMAL OPERATIONS WHEN THE VEHICLE WAS DRIVEN IN A FORWARD MOTION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND A DIAGNOSIS WAS COMPLETED ON THE VEHICLE. THE FAILURE WAS NOT ABLE TO BE REPRODUCED. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT PROVIDED.