2013 Chevrolet Malibu Suspension

After being repaired for recall - 99recall N212330130 rear suspension safety recall. There is a noise coming from the rear of vehicle when driving

The contact owns a 2013 Chevrolet Malibu. The contact stated while driving approximately 60 MPH, the stabili-trak warning light illuminated. While attempting to move the vehicle to the shoulder of the roadway, the vehicle began to shake with smoke coming from the passenger’s side rear suspension. The vehicle was taken to the local dealer where the vehicle was diagnosed and it was determined that the shock, an alignment, brake pads and rotors needed to be replaced and a new tire needed to be installed. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

The contact owns a 2013 Chevrolet Malibu. The contact stated the while driving at various speeds an intermittent popping, clicking, and humming noise was present coming from the rear of the vehicle. The vehicle was examined by the local dealer, but no failure was found. The cause of the failure was not determined. The manufacturer was not yet contacted regarding the failure. The failure mileage was 50,000.

The contact owns a 2013 Chevrolet Malibu. The contact stated while driving approximately 40 MPH, the vehicle would shake. The check engine and stability trac warning lights were illuminated. The vehicle was taken to the local dealer; however, the mechanic was unable to determine the cause of the failure. The contact informed the dealer that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V764000 (Suspension). The VIN was included however, the vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The approximate failure mileage was 162,000.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2013 CHEVROLET MALIBU. CONSUMER WRITES IN REGARD TO TOE LINK SUSPENSION ROD FAILURE. THE CONSUMER WAS NOT MADE AWARE OF THE RECALL UNTIL AFTER THE FAILURE OCCURRED. THE DRIVER OF THE VEHICLE CRASHED DUE TO THE FAILURE.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 21V633000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

TL* THE CONTACT OWNED A 2013 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE SUSPENSION FAILED CAUSING THE VEHICLE TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED A RECALL LETTER A WEEK LATER FOR NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT HE HAD TO SEEK MEDICAL ATTENTION AS HE SUFFERED CHEST AND HEAD INJURY. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A JUNKYARD. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO GET DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Chevrolet Malibu. The contact initially received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the parts for the recall repair were unavailable. The dealer was notified about the recall; however, the contact was informed that the parts were not yet available. The contact then received another recall notice that stated that parts were now available. The dealer was notified again, and the contact was informed that parts were on backorder. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated there were abnormal rattling sounds coming from underneath the vehicle while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his daughter was driving approximately 60 MPH, the passenger’s side rear wheel shifted out of alignment and locked up causing the vehicle to skid. The driver was able to control the vehicle while it was skidding to get to the side of the road and avoid other vehicles. Once the driver reached the side of the road, the vehicle was turned off and towed. The vehicle was taken to the dealer who diagnosed that the rear toe-link had failed. It was confirmed that the failure experienced was directly related to the recall. The approximate failure mileage was 50,000. Parts distribution disconnect.

Parts still unavailable to fix recall 20v764. How long is reasonable to wait for parts for an active recall? My recall letter is dated 1/2021, it’s now 10/2021 and parts are still back ordered? I realize there are supply issues but this is kind of ridiculous.

2013 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO REAR TOE LINKS SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALERSHIP INFORMED THE CONSUMER THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND REDIRECTED THE CONSUMER TO THE DEALER. *JS

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) several months ago however, the parts to do the repair was unavailable. The contact recently received another notice that stated that the parts were available however, the dealer stated that they did not have the parts. The dealer stated it would take several weeks to receive the parts. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure but was concerned if the vehicle was safe to drive. The contact stated that he was on hold for over an hour trying to speak to the manufacturer. The contact disconnected the call. Parts distribution disconnect.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was available. The contact stated recall has been repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle would bounce abnormally. The dealer was made aware of the recall but informed the contact that parts were not available. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH A DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE GETTING THE TIRES REPLACED, HE WAS INFORMED THAT THE SUSPENSION LOOKED AS IF IT WAS DAMAGED HOWEVER, THE VEHICLE HAD NOT BEEN FULLY DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

My vehicle (2013 Malibu) has a active recall that was issued 12-10-20 related to the tow links in the rear suspension. As of today, it has been over seven months and GM does not have a remedy to fix the issue with the suspension. As stated in the recall notice, if this problem is not remedied, it could lead to a crash. I find it unacceptable that GM has yet to find a solution to remedy this safety issue.

The contact owns a 2013 Chevrolet Malibu. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that while driving at 40 MPH, she began to lose control of the vehicle upon entering the highway as the vehicle independently swayed from left to right. The contact pulled the vehicle over to the shoulder and inspected the vehicle but could not find any visible defects with the vehicle. The contact initially called the police for assistance and a police report was filed. The contact then called her brother who called a tow truck and had the vehicle towed to an independent mechanic. The mechanic stated that a tie rod had fractured due to severe corrosion which was linked to the recall. The mechanic replaced the tie rod. The local dealer had been notified of the failure and they referred her to NHTSA for assistance. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was repaired. The failure mileage was approximately 86,000. Vin tool confirms parts not available.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2013 Chevrolet Malibu. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure however, the check engine warning light was illuminated. Vin tool confirms parts not available.