2022 Chevrolet Silverado 2500 Latches/Locks

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate occasionally opened and closed independently. The failure was intermittent. The vehicle was taken to the dealer, who determined that the tailgate switch needed to be replaced. The contact linked the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 22,000.

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the tailgate independently unlatched. The contact stopped and parked the vehicle. The contact stated that the tailgate opened and closed independently. The vehicle was taken to the dealer where it was diagnosed with a tailgate module failure. The contact was informed that the tailgate module needed to be replaced. The vehicle was repaired. The failure reoccurred two months after the repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 67,500.

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate intermittently unintendedly unlocked. The vehicle was taken to the dealer, and the contact was informed that the vehicle was previously included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) and was repaired under the recall. The dealer could not confirm where and when the vehicle was repaired. The vehicle was not repaired a second time. The manufacturer was made aware of the issue. The failure mileage was 109,000.

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate opened independently while driving and while the vehicle was parked. The contact stated that failure also occurred while using the tow hitch and the tailgate was scratched. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN. Upon investigation, the contact discovered NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); and the contact linked the failure to the recall. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and was provided an estimate for the repair. The vehicle was not yet repaired. The failure mileage was approximately 25,000.

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on several occasions while the vehicle was parked, the tailgate opened and closed inadvertently. The contact stated that while the tailgate button located on the tailgate was depressed, the tailgate failed to respond as intended. The contact stated that the tailgate operated normally when the button inside the cabin of the vehicle or on the remote was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the tailgate opened unexpectedly. The contact stated that the tailgate slammed downward. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed there was no recall coverage. The failure mileage was approximately 21,000. The VIN was not available.

The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was equipped with a multi-flex tailgate. The contact stated that the top tailgate switch failed to unlock the tailgate and did not function as intended. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the recall repair only repaired the bottom tailgate switch assembly. The contact was informed that the top tailgate switch assembly was not covered under the recall repair. The contact stated that the manufacturer was made aware of the failure but provided no assistance. The failure mileage was 50,000.

The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate would release unintendedly. The failure occurred several times daily. The dealer was contacted, and it was determined the failure was related to the recall. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the issue. The failure mileage was 36,800. VIN tool confirms parts not available.