2015 Dodge Journey Power Train

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND DECELERATED INDEPENDENTLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE SPEED WOULD NOT EXCEED 20 MPH; HOWEVER, THE RPMS REVVED HIGHLY. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

WENT FOR AN OIL CHANGE ON 2/15/19, AFTER LEAVING CHECK ENGINE CANE ON AS SOON AS I REACHED HOME. CALLED AND INFORMED THE DEALERSHIP SERVICE CENTER. ON 2/16/2019 AS O WAS DRIVING TO DEALERSHIP SERVICE CENTER CAR STALLED AND WOULDN'T MOVE. CAR WAS TOWED, THEY INSPECTED IT ON 2/22/2019 AND WAS TOLD NOTHING DUE TO OIL CHANGE CAUSED FOR CAR TO NOT MOVE. WAS TOLD THAT IT'S MY TRANSMISSION.

I PURCHASED MY 2015 DODGE JOURNEY CROSSROAD IN JUNE OF 2015 BRAND NEW. AT LESS THAN 8,000 MILES WHEN GOING FROM PARK TO DRIVE OR REVERSE TO DRIVE I STARTED TO EXPERIENCE A VIOLENT JERK AND / OR LOUD NOISE. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT RECREATE IT AND SENT ME ON MY WAY. IT DIDN'T HAPPEN TOO OFTEN THEN. TOOK IT IN FOR THE RECALL AND AT AROUND 10,000 MILES MENTIONED THAT IT PICKED UP IN FREQUENCY AND AGAIN THEY TOLD ME THEY COULDN'T GET IT TO HAPPEN. I TOOK IT IN ONE LAST TIME AROUND 12,000 MILES BECAUSE IT WAS HAPPENING EVEN MORE FREQUENTLY AND I WAS AGAIN TOLD THEY CANT RECREATE IT AND THEY REFUSE TO CHECK THE TRANSMISSION. I GAVE UP. NOW AT ABOUT 40,000 MILES AND 3 YEARS LATER AND IT HAPPENS DAILY. I WILL BE TRYING A DIFFERENT DODGE DEALERSHIP SOON TO SEE IF THEY CAN HELP, IF NOT I AM GETTING RID OF THIS VEHICLE.

WHILE DRIVING ON HIGHWAY APPROXIMATELY 45-50 MPH, BEGINNING TO ASCEND A SMALL HILL, AN EXTREMELY LOUD SQUEAK WAS HEARD AND THERE WAS A BRIEF PERIOD OF RESISTANCE BEFORE THE VEHICLE "LURCHED" FORWARD AND CONTINUED TO MAKE A CLACKING NOISE, FOLLOWED BY A LOUD CRACK AND MORE RESISTANCE TO ACCELERATION AS I PULLED OVER. THE VEHICLE IS AN AWD, 3YRS OLD AND HAD 52K MILES ON IT. IT WAS TOWED TO A DEALERSHIP AND REPAIRED UNDER THE POWERTRAIN WARRANTY. THE DEALERSHIP INFORMED ME THAT THE COMPOUNDER HAD FAILED, LOCKING UP THE TRANSMISSION. THE AWD CONTINUED TO TRY TO POWER THROUGH, WHICH CRACKED THE POWER TAKE OFF (WHICH HAD A GIANT PIECE BROKEN OFF OF IT). THE DEALERSHIP REPLACED THE TRANSMISSION AND THE PTO, BUT COULDN'T EXPLAIN THE REASON FOR THE FAILURE. AS SUCH, I AM NOW CONSTANTLY WORRIED THAT THE SAME ISSUE MAY OCCUR AGAIN AND CAUSE AN ACCIDENT. I WOULD BE VERY GRATEFUL FOR ANY INVESTIGATION INTO THIS OR SIMILAR ISSUES WITH THE POWERTRAIN ON THE 2015 DODGE JOURNEY AWD.

AT TIMES THE CAR REFUSES TO DOWNSHIFT IN ORDER TO SAFELY ACCELERATE WHEN NEEDED. COMMON EXAMPLE IS WHEN COMING TO A "ROLLING STOP" AT A STOPLIGHT AND PREPARING TO TURN LEFT THROUGH AN INTERSECTION, THE CAR IS USUALLY IN 3RD OR 4TH GEAR. WHEN WE PRESS THE GAS PEDAL, 3RD OR 4TH GEAR AREN'T LOW ENOUGH GEARS TO MAKE THE CAR SAFELY ACCELERATE THROUGH THE INTERSECTION SO YOU'RE LEFT JUST CREEPING THROUGH IT IN 3RD OR 4TH GEAR WHEN THE CAR SHOULD'VE DOWNSHIFTED TO 1ST OR 2ND GEAR FROM RECOGNIZING THE GAS WAS DEPRESSED SIGNIFICANTLY. BUT OVER AND OVER AGAIN THIS SCENARIO PLAYS OUT AND IT'S PUT MY WIFE AND FAMILY IN DANGER EACH TIME. IT WAS FOUND AT THE SERVICE APPOINTMENT AT LUCAS DODGE IN JUNE OF 2017 THAT THERE WAS A TRANSMISSION FLUID LEAK. IT IS UNKNOWN HOW LONG THIS LEAK EXISTED OR HOW MUCH FLUID LEAKED OUT OR HOW MUCH MECHANICAL TRANSMISSION DAMAGE OCCURRED. WE BOUGHT THIS CAR BRAND NEW AND IT'S NOW BEEN IN FOR AT LEAST 5 REPAIR ATTEMPTS FOR THIS PROBLEM AND WE KNOW THE WAY IT IS BEHAVING ISN'T NORMAL AS IT DIDN'T ACT THIS WAY WHEN WE FIRST BOUGHT IT, PLUS WE'VE HAD 2 IDENTICAL LOANER DODGE JOURNEY'S AND THEY DO NOT ACT THIS WAY.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED FROM REVERSE TO THE DRIVE POSITION, THE TRANSMISSION JERKED VIOLENTLY. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS SHIFTED FROM THE DRIVE POSITION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

I BOUGHT THE 2015 DODGE JOURNEY FOR MY FAMILY, SHORTLY AFTER I PURCHASED THE VEHICLE, I NOTICED THE TRANSMISSION WAS SLOW TO PICK UP SPEED. SINCE IT WAS A BRAND NEW VEHICLE, I FIGURED THE KINKS WERE JUST GETTING WORKED OUT. I TOOK THE DODGE IN FOR A RECALL FOR A DIFFERENT ISSUE, AND TOLD THEM CHECK MY TRANSMISSION. THEY TOLD ME THE TRANSMISSION WAS A "LEARNED" TRANSMISSION MEANING IT HAS TO GET ADJUSTED TO THE WAY IT'S BEING DROVE AND COULD NEED UPDATING. THE DEALER CHECKED IT AND SAID NOTHING WAS WRONG. A WEEK LATER IWAS ON THE FREEWAY AND IT DIDN'T WANT TO PICK UP SPEED LIKE IT SHOULD. THE CAR ACTS LIKE IT GETS STUCK IN BETWEEN GEARS. EVERYTIME I GET A RECALL,OR TAKE IT IN FOR SERVICE I HAVE THEM CHECKTHE TRANSMISSION, AND THE ANSWER IS ALWAYS THE SAME. THE TRANSMISSION IS STILL JERKING AND NO SOLUTION TO THE PROBLEM. NOW I AM VERY RELUCTANT TO PUT MY WIFE AND KIDS INTHIS VEHICLE WITH THESE ISSUES.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.

PURCHASED NEW JUNE 2015,. IN JULY 2015 CHECK ENGINE LIGHT CAME ON- AC PROBLEM -IT WOULD BLOW HOT AIR. THE SERVICE DEPT RESET THE CODES. THIS PROBLEM STILL OCCURRS INTERMITTENTLY. THE TRANSMISSION FAILED IN AUGUST 2015- SERVICE REPLACED THE ENTIRE TRANSMISSION AS EVERY GEAR/CLUTCH WAS BURNT. SERVICE RETURNED THE VEHICLE TO ME SEPT 10, 2015. TRANSMISSION FAILED AGAIN SEPT 16, 2015. TAKED BACK TO SERVICE DEPT- THEY "RELEARNED THE TRANSMISSION" RETURNED IT TO ME SEPT 18, 2015. TRANSMISSION FAILED AGAIN SEPT 23, 2015. AS OF OCTOBER 1, 2015, SERVICE DEPARTMENT STILL HAS THE VEHICLE. ALL 3 TIMES THE TRANSMISSION FAILED WE NARROWED AVIODED A SEVERE CRASH. THIS IS VERY DANGEROUS AND I HAD MY CHILDREN I NTHE VEHICLE WITH ME. I AM RESEARCHING THE LEMON LAWS IN MY STATE BUT THE DEALER IS NOT BEING COOPERATIVE ABOUT THE LEMON LAW STATUS. THE DEALER HAS GIVEN ME A VEHICLE TO DRIVE WHILE MINE IS IN THE SERVICE DEPT.