43 complaints reported

2015 Dodge Journey Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
43
Crashes
10
Fires
0
Injuries
10

Complaint Timeline

Chronological view of owner reports

Oct 2026 Crash Injury

1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2025
Jun 2025

On Jun 26, 2025 I was driving down a residential street when I heard a loud bang - it sounded like something hit my car. I stopped, got out and looked all over the outside of my car but found nothing wrong. As I re-entered the drivers side of the car, I saw the passenger side headrest...it had exploded!!! I immediately called my brother who is an auto mechanic and he told me that the headrest is part of the airbag system. I did not know this. He said that some vehicles were recalled because of the headrests exploding for no reason. Although my car is a Dodge, it is not one currently under recall. I am afraid to drive the car for fear the drivers side headrest will also explode while I am driving, causing injury to me or my children in the backseat. The car is now parked until it can be repaired...and the cost is in excess of $1000 to replace both headrests!!!

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2025
Dec 2024

Airbag light comes on and won't go off. There’s not a reason to or it to be on such as impact.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2024
Sep 2024

Air bag light comes on and stays on sometimes for days. Air bag light may come on going down a gravel road with a lot of ruts and if I make a sharp left or right turn it will come on.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2024
Sep 2023

My Airbag light continuously stays lit. Concerned about malfunction.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023
Aug 2023

Airbag warning light goes on and off at times, sometime remains on for a minute or two and other times goes off immediately. This happens when the turn signal is turned on or when I run over a bump in the road. I had the codes run on it and it shows up as the steering wheel clockspring. This started doing this during summer of 2022 and stopped until recently.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023
Jul 2023

While I was driving drivers side headrest deployed striking me forcefully in the back of the head

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2023
Jan 2023

The contact's wife owns a 2015 Dodge Journey. The contact stated that the air bag warning light was illuminated. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V432000 (Air Bags). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Feb 2022 Injury

Driver headrest exploded while driving on expressway.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2022
Jan 2022 Injury

Drivers headrest airbag deployed while driving injuring my head and neck.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2021
Apr 2021

DRIVERS SIDE HEAD REST WENT OFF WHILE CAR WAS PARKED AND NOT IN MOTION. THE PASSENGER WENT OFF WHILE DRIVING ON FLAT SMOOTH ROAD ABOUT 9 MONTHS EARLIER

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2021
Nov 2020

MY PASSENGER SIDE HEADREST DEPLOYED AFTER CROSSING A BRIDGE ON THE INTERSTATE 81 ON MY WAY HOME FROM WORK. I DO HAVE PICTURES OF THE HEADREST BUT THIS SITE ISN'T ALLOWING ME TO UPLOAD THE PICTURE. *TR

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2020
Oct 2020

I WAS DRIVING 35MPH DOWN A STREET, NOT A ROUGH ROAD AT ALL, NOT BRAKING, WHEN I HEARD A LOUD BANG. AFTER I PULLED OVER AND INSPECTED THE VEHICLE, I SAW THAT THE FRONT PASSENGER HEADREST HAD EXPLODED OPEN. NO ONE WAS SAT IN THE PASSENGER SEAT AT THE TIME.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2020
Sep 2020 Crash

AFTER BEING HIT DEAD ON TO THE BACK DRIVER SIDE TIRE MY VEHICLE SWUNG AROUND AND HIT A POLE ON THE BACK PASSENGER SIDE DOOR THEN BOUNCED BACK BEFORE COMING TO A REST. THE AIRBAGS IN THE FRONT AND BACK DID NOT DEPLOY DESPITE HEAVY IMPACT ON BOTH SIDES OF THE VEHICLE. ENOUGH TO TOTAL THE VEHICLE AND CAUSE THE WHEEL AREA TO COLLAPSE. I CAN PROVIDE ADDITIONAL DETAILED PHOTOS OF BOTH SIDES OF THE VEHICLE IF NEEDED. THE OTHER VEHICLE WAS GOING FAST BUT I'M UNSURE OF THEIR SPEED AS I WAS CROSSING THE ROAD.*DT*JB

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2020
Aug 2020

RIGHT FRONT HEADREST EXPLODED WHILE IN PARK CAR WAS NOT HIT OR MOVING

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2020
Jul 2020

FRONT PASSENGER SIDE HEADREST AIRBAG DEPLOYED RANDOMLY WHILE THE CAR WAS PARKED AND NO ONE WAS IN IT.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2020
Jul 2020

THE DRIVER SIDE HEADREST DEPLOYED RANDOMLY. IT APPEARS THAT SOMETHING INSIDE SNAPPED/BROKE. WE CANNOT DRIVE IT WITHOUT IT PUSHING THE DRIVER'S HEAD FORWARD.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2020
Apr 2020

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I FELT SOMETHING HIT ME IN THE BACK OF MY NECK. MY HEADREST HAD EXPLODED!

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2020
Feb 2020

AIRBAG LIGHT IS ON AND STAY ON WHILE DRIVING AND MY MILEAGE ON MY CAR IS 68754

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2020
Jan 2020

THE PASSENGER FRONT SEAT HEADREST AIRBAG DEPLOYED WITHOUT ANY MOVEMENT, ACCIDENTS OR FORCE.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Dec 2019

TAKATA RECALL AIR BAG WARNING LIGHT ON

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2018
Nov 2019

MY AIRBAG LIGHT HAS BEEN ILLUMINATED FOR SOME TIME NOW. IT GOES OFF AND ON BUT FOR SEVERAL DAYS IT'S BEEN ON CONSTANTLY. I CALLED DODGE BECAUSE THEY'RE IS AN OPEN RECALL FOR SOMETHING TOTALLY DIFFERENT. I MENTIONED THIS AND THEY SAID THERE'S IS NO RECALL FOR IT BUT I CAN PAY A $130 DIAGNOSTIC FEE TO SEE WHAT'S WRONG. NOW, I'VE SEARCHED THIS WEBSITE AND I HAVE SEE THE VERY SAME COMPLAINT FROM SEVERAL CONSUMERS. SHOULDN'T THAT RAISE A RED FLAG!? WHY ARE WE ALL HAVING THE SAME EXACT PROBLEMS WITH THE SAME EXACT MAKE AND MODEL? I WILL BE CONTACTING DODGE AND HAVE THEM DO SOMETHING ABOUT THIS. I HAVE A 16 YEAR OLD DRIVER AND I CAN'T IN GOOD FAITH EVEN PUT HER BEHIND THE WHEEL. I WILL NEVER PURCHASE ANOTHER DODGE. EVERY SINCE I HAVE PURCHASED THIS CAR IT'S BEEN RECALL AFTER RECALL. I'VE NEVER IN MY LIFE HAD THIS PROBLEM WITH MY OTHER CARS AND IT'S INSANE! I'M CALLING DODGE!

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018
Oct 2019 Crash Injury

TL* THE CONTACT OWNED A 2015 DODGE JOURNEY. WHILE DRIVING 35 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE AND CRASHED INTO THE QUARTER PANEL OF HER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURES AND MEDICAL ATTENTION WAS RECEIVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED VIC BAILEY FORD LINCOLN (501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302 (888) 349-4165) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE INSURANCE COMPANY WAS CONTACTED AND DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000.*DT *TR*JB *BF*JB *JB

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019
Oct 2019

MY 2015 DODGE JOURNEY HEADREST EXPLODED WHILE I WAS DRIVING. WANT TO BRING IT IN BUT SEEING THAT ITS NOT A RECALL.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2019
Sep 2019

WHILE DRIVING HEAD REST DEPLOYED AND BLACK HOLDERS FOR METAL BAR BROKEN.

Type: Vehicle, Vehicle: 2015 DODGE JOURNEY, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2019

Trend Over Time

Complaints by year

Quick Summary

The 2015 Dodge Journey has 43 Air Bags complaints on file. 10 crashes have been reported. Review the timeline above for detailed owner experiences.