2015 Dodge Journey Air Bags
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.
On Jun 26, 2025 I was driving down a residential street when I heard a loud bang - it sounded like something hit my car. I stopped, got out and looked all over the outside of my car but found nothing wrong. As I re-entered the drivers side of the car, I saw the passenger side headrest...it had exploded!!! I immediately called my brother who is an auto mechanic and he told me that the headrest is part of the airbag system. I did not know this. He said that some vehicles were recalled because of the headrests exploding for no reason. Although my car is a Dodge, it is not one currently under recall. I am afraid to drive the car for fear the drivers side headrest will also explode while I am driving, causing injury to me or my children in the backseat. The car is now parked until it can be repaired...and the cost is in excess of $1000 to replace both headrests!!!
Airbag light comes on and won't go off. There’s not a reason to or it to be on such as impact.
Air bag light comes on and stays on sometimes for days. Air bag light may come on going down a gravel road with a lot of ruts and if I make a sharp left or right turn it will come on.
My Airbag light continuously stays lit. Concerned about malfunction.
Airbag warning light goes on and off at times, sometime remains on for a minute or two and other times goes off immediately. This happens when the turn signal is turned on or when I run over a bump in the road. I had the codes run on it and it shows up as the steering wheel clockspring. This started doing this during summer of 2022 and stopped until recently.
While I was driving drivers side headrest deployed striking me forcefully in the back of the head
The contact's wife owns a 2015 Dodge Journey. The contact stated that the air bag warning light was illuminated. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V432000 (Air Bags). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Driver headrest exploded while driving on expressway.
Drivers headrest airbag deployed while driving injuring my head and neck.
DRIVERS SIDE HEAD REST WENT OFF WHILE CAR WAS PARKED AND NOT IN MOTION. THE PASSENGER WENT OFF WHILE DRIVING ON FLAT SMOOTH ROAD ABOUT 9 MONTHS EARLIER
MY PASSENGER SIDE HEADREST DEPLOYED AFTER CROSSING A BRIDGE ON THE INTERSTATE 81 ON MY WAY HOME FROM WORK. I DO HAVE PICTURES OF THE HEADREST BUT THIS SITE ISN'T ALLOWING ME TO UPLOAD THE PICTURE. *TR
I WAS DRIVING 35MPH DOWN A STREET, NOT A ROUGH ROAD AT ALL, NOT BRAKING, WHEN I HEARD A LOUD BANG. AFTER I PULLED OVER AND INSPECTED THE VEHICLE, I SAW THAT THE FRONT PASSENGER HEADREST HAD EXPLODED OPEN. NO ONE WAS SAT IN THE PASSENGER SEAT AT THE TIME.
AFTER BEING HIT DEAD ON TO THE BACK DRIVER SIDE TIRE MY VEHICLE SWUNG AROUND AND HIT A POLE ON THE BACK PASSENGER SIDE DOOR THEN BOUNCED BACK BEFORE COMING TO A REST. THE AIRBAGS IN THE FRONT AND BACK DID NOT DEPLOY DESPITE HEAVY IMPACT ON BOTH SIDES OF THE VEHICLE. ENOUGH TO TOTAL THE VEHICLE AND CAUSE THE WHEEL AREA TO COLLAPSE. I CAN PROVIDE ADDITIONAL DETAILED PHOTOS OF BOTH SIDES OF THE VEHICLE IF NEEDED. THE OTHER VEHICLE WAS GOING FAST BUT I'M UNSURE OF THEIR SPEED AS I WAS CROSSING THE ROAD.*DT*JB
RIGHT FRONT HEADREST EXPLODED WHILE IN PARK CAR WAS NOT HIT OR MOVING
FRONT PASSENGER SIDE HEADREST AIRBAG DEPLOYED RANDOMLY WHILE THE CAR WAS PARKED AND NO ONE WAS IN IT.
THE DRIVER SIDE HEADREST DEPLOYED RANDOMLY. IT APPEARS THAT SOMETHING INSIDE SNAPPED/BROKE. WE CANNOT DRIVE IT WITHOUT IT PUSHING THE DRIVER'S HEAD FORWARD.
I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I FELT SOMETHING HIT ME IN THE BACK OF MY NECK. MY HEADREST HAD EXPLODED!
AIRBAG LIGHT IS ON AND STAY ON WHILE DRIVING AND MY MILEAGE ON MY CAR IS 68754
THE PASSENGER FRONT SEAT HEADREST AIRBAG DEPLOYED WITHOUT ANY MOVEMENT, ACCIDENTS OR FORCE.
TAKATA RECALL AIR BAG WARNING LIGHT ON
MY AIRBAG LIGHT HAS BEEN ILLUMINATED FOR SOME TIME NOW. IT GOES OFF AND ON BUT FOR SEVERAL DAYS IT'S BEEN ON CONSTANTLY. I CALLED DODGE BECAUSE THEY'RE IS AN OPEN RECALL FOR SOMETHING TOTALLY DIFFERENT. I MENTIONED THIS AND THEY SAID THERE'S IS NO RECALL FOR IT BUT I CAN PAY A $130 DIAGNOSTIC FEE TO SEE WHAT'S WRONG. NOW, I'VE SEARCHED THIS WEBSITE AND I HAVE SEE THE VERY SAME COMPLAINT FROM SEVERAL CONSUMERS. SHOULDN'T THAT RAISE A RED FLAG!? WHY ARE WE ALL HAVING THE SAME EXACT PROBLEMS WITH THE SAME EXACT MAKE AND MODEL? I WILL BE CONTACTING DODGE AND HAVE THEM DO SOMETHING ABOUT THIS. I HAVE A 16 YEAR OLD DRIVER AND I CAN'T IN GOOD FAITH EVEN PUT HER BEHIND THE WHEEL. I WILL NEVER PURCHASE ANOTHER DODGE. EVERY SINCE I HAVE PURCHASED THIS CAR IT'S BEEN RECALL AFTER RECALL. I'VE NEVER IN MY LIFE HAD THIS PROBLEM WITH MY OTHER CARS AND IT'S INSANE! I'M CALLING DODGE!
TL* THE CONTACT OWNED A 2015 DODGE JOURNEY. WHILE DRIVING 35 MPH, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE AND CRASHED INTO THE QUARTER PANEL OF HER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURES AND MEDICAL ATTENTION WAS RECEIVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED VIC BAILEY FORD LINCOLN (501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302 (888) 349-4165) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE INSURANCE COMPANY WAS CONTACTED AND DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000.*DT *TR*JB *BF*JB *JB
MY 2015 DODGE JOURNEY HEADREST EXPLODED WHILE I WAS DRIVING. WANT TO BRING IT IN BUT SEEING THAT ITS NOT A RECALL.
WHILE DRIVING HEAD REST DEPLOYED AND BLACK HOLDERS FOR METAL BAR BROKEN.
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Quick Summary
The 2015 Dodge Journey has 43 Air Bags complaints on file. 10 crashes have been reported. Review the timeline above for detailed owner experiences.